About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

Are you an intelligent, energetic, self-motivated person who appreciates humor, enjoys solving customer problems with people and technology, and has a great track record in education tech sales? If you’re looking for an exceptional opportunity to make a huge impact, we're looking to bring on account executives to help us scale. You'll be the most direct source of revenue growth at Pantheon. To be successful, you will have a track record of over-quota achievement and have grown an impressive pipeline of business within higher education as a result of outbound prospecting, creativity, and simple hard work. You also have experience navigating through complex organizations and selling to multiple decision makers, including the “C Suite”. 

What you need to Succeed 

• Prospect, qualify and develop a robust sales pipeline
• Own the full sales cycle from lead to close
• Articulate our value proposition, creating excitement and enthusiasm among prospects.
• Conduct discovery and execute on the sales process to uncover the needs of companies
• Develop and execute on a strategic plan for your territory to meet monthly, quarterly and annual bookings & revenue objectives
• Cultivate lasting relationships with customers.
• Crush your quota

What you Bring to the Table

• 5+ years of higher education sales experience - SaaS, start-up or early stage company experience is preferred.
• Excellent communication skills both with customers and within an organization
• Proven negotiation and closing skills
• A strong track record of navigating within large and mid-market organizations
• Ability to manage multiple opportunities simultaneously at various stages of the buying process
• A consultative and solution/value selling approach to closing new business.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
• Ability to win the whole funnel from lead generation to closing the deal

 Bonus points for

• Familiarity with Drupal and Wordpress
• Previous experience working at a SaaS, tech startup, or a similar company 

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• In-office workspace (San Francisco)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

To review the Employee and Applicant's Privacy Policy, click here.

Visa Sponsorship is not available at this time.

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

The Pantheon Developer Relations Department is offering a full-time position for a Developer Advocate, focused on illustrating professional usage of Pantheon's core features.

What you need to Succeed: 

The Developer Relations group within Pantheon exists "to attract, educate, and inspire developers by advocating for better webOps practices with Pantheon." To support this mission this role will switch between two modes of working:

• Communicating outward to the web development community about best practices (and how they are supported by Pantheon).
• Communicating inward to Pantheon's staff about how we need to evolve to meet market expectations.

While communication skill is the baseline requirement for both of those modes of work, we are looking for candidates who can also execute technical changes. Sometimes it is better for the Developer Advocate to make a sample repo or a pull request themselves than to advocate for the Product and Engineer teams to do it.

• Write blog posts that take a clear point of view on technologies integrated with Pantheon.
• Contribute to technical documentation.
• Advise a limited set of individual customers in one-on-one discussions.
• Record video tutorials that demonstrate product usage.
• Simplify technical information: Translate complex technical concepts into clear and colloquial language suitable for users with varying levels of technical expertise.
• Speak at conferences about WebOps best practices.
• Submit bug fixes to the open source projects used by Pantheon customers.
• Collaborate with Product Managers to prioritize upcoming features.
• Provide early feedback on forthcoming features.

What you Bring to the Table

• 5 years of experience working in web development, ideally in the WordPress and Drupal ecosystems.
• A track record of effective public communication through channels like conference presentations and blog posts.
• Familiarity with, and perspective upon, the rising and falling trends in web architectures.
• Ability to build cross-functional partnerships and relationships.
• Comfort engaging directly with customers in venues like video calls, Slack, and conference booths.
• Proficiency with the tools of open source collaboration.

What We Offer: 

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• In-office workspace (San Francisco)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

To review the Employee and Applicant's Privacy Policy, click here.

Visa Sponsorship is not available at this time.

350Africa.org is looking for a dynamic Africa Digital Campaign Manager to join our team. We are looking for a candidate with a strong background in digital campaigns, supporter engagement, online organizing, and project management. The ideal candidate will be enthusiastic about using digital tactics and tools to grow the size and impact of the climate movement and drive successful campaigns.

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here. 

350.org is an equal opportunity employer.350.org strives to be an inclusive and collaborative group ofpeople who bring a variety of approaches to the work we do. We’re committed to the principles ofjustice, and we try to build a safe workplace where everyone is treated fairly and enjoys workingtogether. We value new perspectives, ideas of all sorts, and different ways of working. Diverseperspectives and experiences improve the way 350.org carries out our work – including what wedecide to work on and how creatively/effectively we do that. We do our best to make staff positionsaccessible to all potential team members, regardless of race, national origin, ethnicity, age, disability,assigned gender, gender expression or identity, sexual orientation or identity, religion or creed,veteran status, marital or parental status, and genetic information. We also strive to include teammembers in communities most impacted by climate change or impacted by other kinds ofenvironmental, social, and economic injustice. 

About the Africa Digital Campaign Manager

We are looking for an experienced Digital Campaign Manager to collaborate with staff, partners, and volunteer groups in Africa to fight against fossil fuel projects, promote renewable energy, and support coordinated strategic campaigning. The Africa Digital Campaign Manager will help our team achieve our goals of growing, engaging, and inspiring our network and supporters. They will utilize digital tools, platforms, and tactics to create supporter journeys and content, recruiting and motivating people to take climate action. They will lead the development and rollout of online campaigns, test tools and tactics to optimize results, and support 350.org’s global and regional teams in building a fair transition to 100% renewable energy for all.

The ideal candidate is a strategic thinker with experience working in Africa to develop and implement digital strategic campaigns at both the regional and national levels.

A person who will thrive in this role has experience in designing and delivering campaigns for change, including strategies that deepen supporter engagement and create lasting impact using digital channels, tools, and tactics. They understand how digital technology helps movements build collective power. They are confident in testing and iterating on tools and products, analyzing data, and troubleshooting. They are highly flexible, problem-solvers with strong time and workload management skills. They can manage projects with multiple stakeholders and adhere to deadlines.

In this role, you will also manage a small but vibrant team of digital campaigners working on impactful climate justice projects across Africa.

Responsibilities: 

Regional Organizing

• Manage the implementation of social media plans;
• Provide in-house social media and digital organizing training;
• Lead the Africa Digital team’s engagement with and strategic input to the Organising Team, Product Team and Global Digital Team
• Project manage the development and roll out of digital tools and platforms that support #AfrikaVuka’s campaigning and organising strategy.

• Develop, implement and monitor digital strategy/digital organising strategy to support Solar Africa and other regional campaigns

• Own the development of training and onboarding materials for organising staff and the 350 network for all new organising tools and platforms
• Line manage and/or matrix manage or convene sub-teams (as appropriate) Africa digital organiser and Southern Africa digital campaigner. 

Global Contribution

• Participating in key 350 global digital discussions;
• Look for opportunities to initiate and implement short- and medium-term cross-regional rapid response digital campaigns (and periodically assist with rapid response campaigns initiated by others, as needs arise);
• Contribute in terms of crafting and segmentation of messages that the organization will be releasing in public.
• Maintain a working knowledge of the climate issue, 350.org’s work and history, and the scientific and political context in which the organization operates.

Web Content and Development

• Function as lead web developer for the organization’s online infrastructure in Africa by maintaining and constantly updating the website and hosting online actions.
• Creates and manages campaign websites, and updates 350 central website with relevant information about Africa campaigns, current events and climate impacts channels with information about climate activism, current events, and climate impacts in Africa.

Digital Coordination & Management

• Periodically support non-digital staff with technical assistance, including HTML, graphic design, database management, and more;
• Track advancements and best practices in digital engagement from other organizations and movements in Africa;
• Track developments and best practices in mobile campaigning and invest time in developing and implementing mobile strategies.

Required Qualifications:

• At least 5 years of relevant technical work experience,  including in developing and implementing digital campaigns for change, such as petitions, social media actions, mobilisations, or creative online disruption tactics, and managing supporter communities (such as large mailing lists, online groups, subscribers, social media followers, online activist spaces) in a non-profit or political context.
• Knowledge of and ease in using digital campaigning or organizing software, such as mass mailers, CRMs, databases, campaigning tools, in particular experience in collaborating with technical staff and developers on testing and optimizing tech for its given purpose.
• Proven experience working with climate justice groups in Africa, especially in marginalized communities
• Experience in managing projects as well as coordinating multiple teams and stakeholders.
• Experience working in an international setting, across countries, regions and cultures, in a distributed, multicultural team, where work happens online and across different time zones.
• Excellent written and spoken English.

Desired (but not required) skills and experiences 

• Excellent written and spoken French (strong advantage)
• Familiarity with the digital tools used by 350.org (ActionKit, Action Network, NewMode, ControlShiftLabs, Wordpress, Slack, Salesforce, SurveyMonkey).
• Experience working on Whatsapp for organizing and campaigning. Experience in mobile-first digital engagement, with distributed petition platforms or with digital organizing and community management.
• Experience with data, analytics, AB testing and optimisation.
• Experience in social media engagement strategies and managing social media channels, in online member fundraising or with crowdfunding campaigns.
• Technical knowledge of HTML, CSS, Wordpress and SQL, or demonstrated ability to pick up similar skills quickly.
• Experience working with marginalized communities deeply affected by climate change and fossil fuels, such as indigenous communities on the front lines of fighting the extractive industry.

Position Type: Full Time 

Application Deadline:Sunday 28th July at4:00pm GMT  

Start Date: [as soon as possible] (flexible) 

Compensation:3.1 and the annual salary is as follows: Kenya: KES 4,802,125; South Africa: ZAR 750,676; Senegal; XOF 19,994,448; Benin: XOF 20,324,356

Location:Remote withinSenegal, South Africa, Benin, Kenya

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over sponsorship of an employment visa at this time.

--

If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

Meet the Team: 

Join our dynamic Marketing and Communications team at Torc Robotics, a leader in autonomous vehicle technology. Our team is at the forefront of strategic messaging, branding, and content development, ensuring that Torc’s innovative solutions are communicated clearly and effectively to both internal and external stakeholders.

Duration:

August 2024 to December 2024, with potential for extension based on performance.

Location:

This position offers flexible work arrangements. You can work remotely, or hybrid from one of our locations in Austin, Texas; Albuquerque, New Mexico; or Blacksburg, Virginia.

Working Hours:

We offer flexibility in working hours, accommodating anywhere from 15 to 40 hours per week, based on your availability and our project needs. 

What You’ll Do: 

We are seeking a Marketing & Communications intern to streamline and improve our employee intranet and other communication tools. 

• Work in our internal intranet and/or company website
• Internal content creation, such as employee headshots or graphic design
• Support the creation of internal communication materials to foster an informed and engaged employee community. 
• Collaborate with various teams to gather information and craft messages that resonate with different audiences. 
• Participate in organizing and executing company events and campaigns.

What you’ll need to Succeed: 

• Currently enrolled in Junior, Senior or first year of Masters degree program in Communication, Marketing, Business, Journalism (or other related degrees)
• Practical knowledge of WordPress or equivalent CMS and a basic understanding of SEO 
• Familiarity with HTML, CSS
• Sound knowledge using MS Office and Adobe Creative Suite to develop graphics, media, and reports
• Curiosity and learning mindset
• Excellent organizational skills with an eye for detail
• Strong command of English and grammar 
• Interpersonal skills, flexible, and can work independently

Bonus Points! 

• Previous internship or related experience in marketing or communications.
• Proficiency in Adobe Creative Suite and graphic design skills.
• Camera Skills
• Yodeck
• Canva
• Salesforce
• Video Editing (Adobe Creative) 

Join us at Torc Robotics to contribute to the future of autonomous vehicles, where your work will not only enhance our brand but also pave the way for safer, more efficient transportation solutions worldwide.  

Additional Details:

• The salary range provided is based on qualifications consistent with a bachelor's degree holder. Salaries will be higher for candidates with master's or PhD degrees, reflecting advanced qualifications and experience.

Grammarly team members in this role must be based in the United States, and they must be able to collaborate in person 4 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity 

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

To achieve our ambitious goals, we’re looking for a Director, Website Experience to join our Acquisition Team. The Director, Website Experience will lead the strategic vision and cross-functional execution of the Grammarly website to ensure optimal performance, functionality, and user experience.

Your impact

This role requires a deep understanding of marketing principles to effectively align website management with business and brand objectives, strong technical knowledge, and high proficiency in user experience design. 

In this role, you will:

• Build short and long-term strategic visions of the website.
• Establish website guidelines and governance parameters that enable us to test and scale while maintaining stability.
• Define and enforce best practices for website development, including SEO, performance optimization, security, and user experience.
• Ensure the website is optimized to enable performance marketing teams to meet and exceed growth targets, including KPIs such as new users, upgrades, MQLs, and engagement.
• Conduct thorough analyses of website performance metrics, user behavior, and market trends to identify opportunities for enhancement.
• Own website tools and platforms and ensure they are optimized for Grammarly teams to use.
• Act as web design kit business owner.
• Drive cross-functional relationships, specifically brand, creative/design, engineering, and B2B/B2C performance teams.
• Continually evaluate existing processes and procedures and drive improvements across prioritized initiatives.
• Stay updated on emerging technologies, industry trends, and best practices in website architecture and marketing to drive innovation and maintain a competitive edge.
• Share insights on web performance and website roadmap regularly with cross-functional stakeholders to maintain alignment and foster a data-driven prioritization approach.

Success will be evaluated quantitatively and qualitatively. The website is a key growth lever, and this person will need to enable teams by balancing revenue and growth targets with brand positioning and overall business objectives across our B2C and B2B audiences. The objective will be to manage a highly performant website supporting our company strategy. Since this role is so highly cross-functional, this person will also be evaluated on stakeholder management.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Is able to collaborate in person for a minimum of 4 week per quarter, traveling if necessary to the hub where their team is based.
• Has 10-15 years of relevant experience in website design, infrastructure, and optimization. 
• Expert knowledge of CPA, ROI, LTV, and payback periods; easy fluency with how different metrics affect each other.
• Possess a strong handle on marketing testing: specifically, can devise a sound experiment in order to obtain learning with incomplete data.
• Has familiarity with website user experience + design principles, as well as website technical knowledge.
• Has understanding and experience with a few website platforms (Contentful, Wordpress).

Support for you, professionally and personally

• Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
• Home office stipends
• Caregiver and pet care stipends
• Wellness stipends
• Admission discounts
• Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Available Location: Kuala Lumpur, Malaysia

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You’ll do

Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare’s technology and gain a deeper understanding of internet technologies.

Examples of desirable skills, knowledge and experience

• Ability and willingness to work occasional weekends, holidays, and after hours
• You are comfortable communicating in writing and always put the customer first
• You are a motivated self-starter who always looking to expand your skill sets
• You take initiatives and capable of learning new technologies / systems / features with little guidance
• You enjoy troubleshooting and solving unknown technical problems and issues
• You are inquisitive and able to communicate to different kind of audiences
• You have a solid grasp of problem solving with command line tools (dig/traceroute/curl/tcpdump)
• You understand how the Internet works

Bonus Points

• You have experience writing scripts in Bash, Python, JavaScript, or other scripting language
• You have experience installing and configuring web servers like Apache, Nginx, and IIS
• You are familiar with Cloudflare and have a site actively using our platform
• You have web development, hosting, or customer support experience
• You have the ability to read and write in multiple languages

350.org is looking for a Director of Product  to define, plan and execute on a strategic vision for 350’s technical direction.  Your empowerment and support of the Product team to develop and release high impact projects is a vital role at a crucial moment for the climate and wider movements we amplify and support. 

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here. 

350.org is an equal opportunity employer.350.org strives to be an inclusive and collaborative group ofpeople who bring a variety of approaches to the work we do. We’re committed to the principles ofjustice, and we try to build a safe workplace where everyone is treated fairly and enjoys workingtogether. We value new perspectives, ideas of all sorts, and different ways of working. Diverseperspectives and experiences improve the way 350.org carries out our work – including what wedecide to work on and how creatively/effectively we do that. We do our best to make staff positionsaccessible to all potential team members, regardless of race, national origin, ethnicity, age, disability,assigned gender, gender expression or identity, sexual orientation or identity, religion or creed,veteran status, marital or parental status, and genetic information. We also strive to include teammembers in communities most impacted by climate change or impacted by other kinds ofenvironmental, social, and economic injustice. 

About the Position

We are looking for a Global Director of Product who will bring deep technical and leadership skills to the helm of 350.org’s Product team, at an exciting moment for the organisation.

Our Product team is responsible for developing and stewarding 350.org’s activism technology to uplift and enable the work of campaigners and organisers around the world. Our tech stack includes website platforms including hundreds of diverse sites, broadcast communication tools including email and SMS, advocacy tools, forms, organising and fundraising platforms, CRM systems and data analytics.

As Director of Product you would lead the team to strategically assess the needs of the organisation, shape 350.org’s technical direction, ensure the best use of resources, and steward the team through an upcoming period of change and opportunity. You would empower the Product team to run impactful projects, product upgrades, build new capabilities for the future and work seamlessly with the wider organisation. This is a vital role at a crucial moment for the climate and wider movements we amplify and support.

In close collaboration with the Head of Public Engagement and as part of the PE Leadership Team, you will be instrumental in connecting the big picture of product goals with our wider vision for effective engagement; our blueprint to build a stronger, better connected, and more powerful climate movement. This includes bringing leadership and the product team’s expertise in testing and understanding our audiences to initiatives such as:

• Resourcing the Movement: We channel people’s emotional responses to the climate crisis into clear actions they can take. We will continue to build our supporter base with a focus on the Global South to strengthen our campaigns globally.
• Strengthening our role in shifting the overarching discourse on climate action: In order to achieve our ambitions, and be a part of the change that the world needs so urgently today, we will coach tech expertise internally and in the wider movement 
• Developing 350.org as a leader and innovator in the tech-for-good and social justice movement sectors.

Responsibilities:

Product Strategy & alignment

• Own the Product Strategy, vision and roadmap, part of our overarching Engagement Strategy, and ensure alignment with the organisation’s broad goals and objectives.
• Work with the Product team leads to weigh up strategic priorities for the development of our data, engineering, organising and campaigning and CRM systems, and how they will work together to advance the mission.
• Inform senior leadership level decisions with strategic insight and context on innovations and adaptations to technology in support of organisational decisions, with relevant cost and timeline considerations.
• Help develop and champion the strategic priorities of the Public Engagement department and drive cross-organisational collaboration around crucial engagement themes such as:
• Inclusive engagement experiences: designing new ways to ensure the voices of people from around the world - especially those of the youth and indigenous and frontline communities - are represented and responded to
• Movement support: Turning people power into a critical change-making lever, oftentimes playing an important behind-the-scenes role to amplify the work of key movement groups such as the burgeoning youth climate activists’ movement
• Safety: Enhancing digital security as this becomes an increasing area of concern for activists
• Innovation and partnerships: Offering thought leadership in how technology can advance social change, and exploring collaborative projects that leverage partnerships across sectors to drive tech-led projects that support the movement.
• Justice: Intentionally using JEDI principles (Justice, Equity, Diversity and Inclusion) as a key lens to highlight the intersectionality of climate and social justice issues in all our work
• Data-informed decision making: Encouraging a culture of learning and strategic use of testing to guide investments in the years to come

Management & leadership

• Line manage 5 functional product leads.
• Coordinate team-wide spaces and calls, nurturing collaboration, learning, experimentation and product thinking.
• Develop team-wide ways of working and tactical approaches to collaboration and priority-setting.
• Mentor and coach team members and support their professional development.
• Ensure smooth working relationships focused on open communication, mutual support, and proactive resolution to potential problems.
• Develop excellent relationships and  collaboration between Product and other teams. Ensure Product is able to effectively work with other departments and teams, maintaining open communication and agreement on the working relationships.
• Allocate budgetary and staff resources to meet the needs of the team and the organisation

Competencies:

Leadership and Management:Talented manager of people and projects in a fast-moving, highly collaborative environment. ​Ability to set and operationalize strategic goals, inspire people, set clear expectations, provide guidance and support, and recognise great work.

Technical:​ To support 350.org’s varied, global and multilingual work, we use a broad tool stack which currently includes Wordpress multisite networks, Action Kit, Salesforce, Controlshift, Action Network, New/Mode and Big Query amongst others. Our team generally strives to use the best activism tools available and customise, adapt and integrate them to our needs - we often build custom integrations and APIs to connect those tools. You do not need to be an expert in every tool in our current tech stack but you will be proficient in the use of similar digital platforms and familiar with non-profit sector or activism technologies and ways of working.

You should have significant experience with multiple platforms, technical stacks and languages. Our integrations between different platforms, as well as our data warehouse, rely on cloud hosted services to process and transfer data. Our website uses custom APIs to pull information from multiple sources. You will be called on to make decisions on technical trade offs and approaches.

Communication:​ Outstanding communication skills. Ability to effectively craft and deliver concise and informative communications. Ability to listen to and address concerns of others, and to transfer and translate information from one level or team of the organisation to another.

Self-Management:​ Ability to set professional boundaries, and support others to do the same. Resilient and able to manage self and keep composure in times of stress. Able to work independently with minimum supervision.

Justice and Equity:​Must embrace the principles of workplace justice, diversity and inclusion and apply them to day-to-day work. Brings a good understanding of how justice and accessibility show up in the domain of technology. 

Others:​ Organised, detail oriented and accurate. Able to create work plans and anticipate deadlines. Be comfortable juggling multiple priorities with competing deadlines. Must believe and embrace 350.org’s vision, mission, and progressive values.

Required Qualifications 

• Hands-on technical experience.
• Experience managing a team of 5 or more. 
• Minimum of 5 - 10 years of experience in technical or technical management roles.
• Experience developing a long term strategy for technology and collaboration with other departments and teams.

Desired (but not required) skills and experiences 

• Experience managing budgets, containing costs. Including controlling and monitoring costs on cloud platforms.
• Deep knowledge of web architecture - from the browser to the database.
• Experience with developing and integrating data analysis and reporting systems.

We are looking for someone who is comfortable working both independently and in teams, highly responsive, and able to lead initiatives as well as take direction from others. 

Position Type:  Full time

Application Deadline:Although we hope to begin interviews during the week of June 14th 2024, this job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date: [ASAP](flexible) 

Compensation:Salary tier 4.2 Click here to view salary

Location:Remote withinthe countries 350.org currently operates. Current countries are: Argentina, Australia, Belgium, Benin, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Philippines, Poland, Senegal, Singapore, South Africa, Spain, Sweden, Taiwan, Trinidad and Tobago, United Kingdom 

No preference in US:Remote: in the following states CA, CO,CT, GA, MD, MA, ME, MT,NJ, NY, NC, PA, UT, VT, VA, WI, WA, or Washington, DC

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

Job Locations: Remote, Mexico City, MX

To the attention of candidates (Mexico City): 

This role requires full time work over the Weekends. Candidates should be comfortable working with a “Sun-Thursday” or “Tues-Sat” 5-day working week schedule.  Candidates MUST have right-to-work in Mexico.  Visa sponsorship is NOT provided for this position.

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You’ll Do

Do you love solving complex problems and interacting with people? Are you passionate about helping customers and a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's architecture and gain a deeper understanding of Internet technologies. You will focus on providing support for our Content Delivery products: Workers, Speed, Images, Stream, CDN and others.

Examples of desirable skills, knowledge and experience

• You have worked as part of a team in a customer-facing role and want to progress your career as a support professional
• You have solved issues from the network to the application layer
• You have resolved front-end dashboard and API issues
• You have analyzed and tuned website performance issues
• You understand Javascript or other scripting languages 
• You have developed or maintained internet applications
• You have experience with video encoding and streaming solutions
• You have worked with SQLite or other database servers
• You are comfortable communicating through various support channels and always put the customer first
• You are a motivated self-starter and always looking to expand your existing skill set

Bonus Points

• You are fluent in Portuguese, Spanish, German, Japanese, French or Mandarin
• You are familiar with Cloudflare and have a site actively using our platform
• You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump) and developer tools (git/wrangler/npm)
• You are familiar with Nginx, Apache, IIS or any other web servers
• You are committed to gaining a deeper understanding of the following technologies: DNS /  SSL / CDN - Cache / Cloudflare Workers
• You have experience with Cloudflare Workers  

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the role:

We're seeking a highly-motivated Website Marketing Manager to join SecurityScorecard. As a member of the Revenue and Growth Marketing team, you will have a direct impact on the continued success of our most important digital asset, the website. This is a fast-paced role, which encompasses managing publishing content in our CMS (Wordpress), owning landing page creation, and coordinating cross-functionally with key stakeholders. Candidates should have experience in owning website performance metrics, digital content creation, and strong organizational and project management skills.

The ideal candidate will possess a unique blend of web development and digital marketing expertise, including proficiency in web maintenance, design, modern development principles, SEO strategy, UI/UX best practices, and online advertising. B2B/SaaS experience is required, coupled with a strong digital acumen for content strategy planning, execution, and data analytics. Experience managing an external web development team is a plus.

Responsibilities:

• Own the end-to-end process for which content is published and maintained on our website through our CMS platform (Wordpress)
• Convert conceptual designs into web pages utilizing existing templates and components while adhering to brand guidelines, SEO, and UX best practices
• Update our website for all new feature releases, including new pages and making navigation/footer updates as needed
• Intake, manage and fulfill requests from internal and external stakeholders for new web pages and/or updates to existing content
• Own the day-to-day project management for all content publishing and landing page tasks
• Routinely audit existing website content for accuracy and effectiveness, applying key learnings from experimentation throughout the web experience
• Partner closely with the broader digital and demand gen team leads to optimize landing page experiences through ongoing A/B testing experimentation
• Partner closely with SEO team to publish new keyword-driven pages and optimize existing content
• Develop and maintain collaborative working relationships with team members across multiple groups (Marketing, Product, and Growth)
• As needed, write requirement documents for new design system components, bugs, or back-end changes that will be provided to external developers for implementation
• Periodically complete reviews for new design system components, ensuring builds match designs and fulfill all requirements
• Create and maintain "how-to" documentation for other internal content authors
• Leverage your knowledge of Wordpress to implement optimizations that improve site performance, working efficiently across functions and departments
• Act as a problem solver, proactively identifying issues and finding efficient solutions to ensure a seamless user experience
• Test websites across browsers, operating systems and devices
• Optimize loading speeds and capacity
• Debug pages and fix broken links or images

Requirements:

• 3-5 years of experience in website management, digital marketing, or content marketing.
• Experience using CMS platforms such as Wordpress (highly preferred), Contentful, Builder.io, Webflow, etc.
• Experience using marketing analytics tools to drive insights and learnings (e.g., Google Analytics, Tableau, Heap).
• Strong cross-functional collaboration and interpersonal skills.
• Experience using project management platforms such as ClickUp and JIRA.
• Knowledge of best practices in UI/UX, web accessibility, and responsive design principles.
• Strong eye for design, and general experience working with Figma/Adobe XD.
• Semi-proficient understanding of HTML/CSS/Javascript and SEO fundamentals.
• Proactive, collaborative, and results-driven work style.
• Copywriting and/or editing experience, a plus.
• Ability to identify and quickly fix browser and desktop/mobile compatibility issues

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is $80,000-100,000. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.