About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Role - Senior Performance Test Engineer 

Responsibilities:

• Design, develop, and execute performance tests to measure application performance, scalability, and reliability.
• Develop and maintain performance test scripts using tools such as JMeter, Gatling, Loadrunner, or Neoload
• Analyze performance test results, identify bottlenecks, and provide recommendations for improvement
• Creating Performance test reports including associated metrics
• Design end to end performance test strategy and test plan
• Develop performance testing framework & data collection tools
• Effective communication with the cross functional teams such as Development, Product, Business Analysts and SMEs to understand/clarify Non-Functional requirements
• Understanding products and usage workflows for an effective performance analysis
• Serve as a key member and will be responsible to deliver high-quality products.
• Align the performance testing with the various SDLC/Agile methodologies and customer environment to make it successful
• Able to take on leadership responsibilities and influence the direction of the Performance Testing effort, and its schedule and prioritization aligned as per Organization goals
  
  

Qualifications:

• Bachelor’s or relevant degree in Computer Science, Engineering, or a related field
• Solid 6-8 years of hands-on experience in using any of the performance testing tools such as  JMeter, Gatling, HP LoadRunner, Neo Load, Blaze Meter etc., with various protocols like HTTP/HTML, Web Services, MQ, Websocket etc. 
• Extensive experience in end to end Performance Testing, Analysis, Troubleshooting and Optimization of large-scale enterprise systems
• Strong understanding of performance testing concepts and various test types such as load testing, stress testing, endurance testing etc. 
• Hands on Experience with monitoring and logging tools such as New Relic, AppDynamics, SumoLogic or Splunk
• Proficiency in any of the scripting languages such as Java, Ruby, Python, Bash or Groovy
• Good experience working in Cloud (AWS, Azure, GCP), Agile, CI/CD, DevOps environments
• Hands on experience with Kubernetes clusters and pods
• Experience with continuous integration tools (i.e. Jenkins, Travis)
• Innovative skills to improve performance engineering and system scalability effectiveness
• Strong analytical and problem-solving skills, with the ability to interpret performance test results and identify areas for improvement
• Excellent communication and teamwork skills, with the ability to work with cross-functional teams

 Nice to have:

• Familiarity with open-source software
• Linux OS system management experience
• Ubuntu, RHEL, Amazon Linux, etc.
• Operational knowledge of Drupal or any content management system in a production setting
• Certifications in Testing or Cloud technologies 

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Software Development Engineer in Test

At Acquia, quality engineering drives the quality tool chain and process in an open and collaborative environment. To ensure that we have a repeatable process and systems to thoroughly test and uncover defects, quality engineering uses best of breed tools for automation and testing frameworks in conjunction with in-house tooling, infrastructure and services.  SDETs are embedded in each agile development team to facilitate and lead the testing strategy, and test automation requirements for every iteration and release. The quality engineering team also regularly meets to review and improve overall testing processes, automation, innovations and best practices. Each SDET works both independently and as part of a product group, where developers write tests and the quality engineering team supports the testing infrastructure and automation. In addition, they provide guidance for best practices and develop testing systems for smoke testing, behavioral testing, stress testing, performance testing, as well as supporting quality metrics.  

Our SDET is a strong voice for quality that actively pursues quality improvements, writing code, developing new infrastructure and tests to support our fast paced, highly diversified development organization.

Responsibilities:

• Work together with product managers, agile product owners, architects, tech leads and engineers to ensure the quality of our products
• Participate in technical discussions for products and test infrastructure
• Execute Quality best practices, tools, and methodologies
• Identify areas for improved testing efficiencies, test automation and implementation of automated test solutions
• Constantly evaluate the test automation strategy and approach to identify areas of improvement (i.e. test automation frameworks, coding standards, etc.)
• Participate with developers in writing prolific test case code using Ruby, PHP, Java, Go, etc
• Build and maintain efficient test frameworks and pipelines for performance, stress, and integration tests
• Work in an agile model as part of a team to develop fully automated test cases for functional, unit, and integration testing
• Take a hands-on approach to implementing QA processes right from requirements analysis, test design, implementation, automation, execution, maintenance and analysis

Qualifications:

• 1-3 years of hands on experience working on QA automation including functional, system, integration and regression testing
• Experience in developing test automation for Backend applications
• Well versed with backend API automation, tools/framework development necessary for the same 
• Strong hands on knowledge about testing concepts and understanding of database concepts, OOPs concepts 
• Strong working knowledge of various test types including client/server, white-box, black-box and positive/negative
• Solid test design skills, test case writing, automation and analysis
• 1-3 years programming experience in any of the web languages (go, php, ruby, java) or equivalent
• Experience with shell to utilize command line tools
• Experience with continuous integration and build tools (i.e. Maven/Gradle, Jenkins, Travis)
• LAMP (Linux Apache MySQL PHP) stack experience

• Working knowledge of Kubernetes/docker/containers

Nice to have:

• Hands on experience with AWS/Azure/GCP/OpenStack
• Familiarity with open source software
• Linux OS system management experience
• Ubuntu, RHEL, Amazon Linux, etc.
• Operational knowledge of Drupal or any content management system in a production setting

How will this role have an impact?

Signify Health is seeking a driven Cloud Systems Engineer to join our Cloud Engineering organization. Reporting to the Manager of Cloud Operations, this role is ideal for individuals looking to build on their cloud infrastructure expertise and contribute to the automation, management, and optimization of cloud environments. We encourage candidates who are eager to grow, collaborate across teams, and leverage modern tools and technologies to enhance cloud operations.

Key Responsibilities

• Cloud Infrastructure Support: Assist in designing, implementing, and managing secure, scalable, and highly available cloud infrastructure.
• Automation & Infrastructure as Code (IaC): Use tools like Terraform, Ansible, and Git to automate cloud provisioning, configuration, and management. Help build and maintain automated workflows.
• Security & Compliance:Support security best practices in cloud environments, ensuring adherence to internal security policies and industry compliance standards.
• Documentation & Knowledge Sharing: Contribute to maintaining comprehensive documentation for infrastructure, automation processes, and operational procedures to support cross-team knowledge sharing.
• Cross-Functional Collaboration:Work with teams across engineering, SRE, and security to ensure cloud solutions meet business requirements and align with best practices.
• Performance & Cost Optimization: Support initiatives focused on cloud performance improvements and cost optimization, using monitoring tools and data-driven insights.
• On-Call Rotation:Participate in on-call rotations, ensuring the reliability and availability of cloud infrastructure and responding to incidents as required.

What You’ll Need

Experience:

• 1-2 years in a Cloud Engineer, DevOps, or related role, supporting cloud infrastructure in production environments.
• Hands-on experience with Infrastructure as Code (IaC) tools like Terraform and Ansible, and using Git for version control and collaboration.
• Exposure to CI/CD pipelines and cloud platforms like Azure, AWS, or GCP.

Technical Skills:

• Experience in managing Linux (RedHat, Ubuntu) and/or Windows Server, including configuration, optimization, and troubleshooting.
• Basic understanding of networking protocols (e.g., TCP/IP, DNS, HTTP) and their applications in cloud environments.
• Proficiency in scripting with languages like PowerShell, Bash, or Python to automate cloud operations.
• Experience with cloud monitoring tools (e.g., New Relic, Prometheus) for infrastructure performance and alerting.
• Nice-to-Have: Experience with Go for scripting and automation tasks.
• Nice-to-Have: Experience with Ansible AWX for configuration management.
• Nice-to-Have: Familiarity with Git for version control and collaborative development.

  Soft Skills:

• Strong teamwork and collaboration skills, able to work effectively within cross-functional teams to deliver results.
• A proactive learner, with an interest in cloud technologies and a desire to continuously improve skills.
• Excellent communication skills, with the ability to document processes clearly and share knowledge across teams.

The base salary hiring range for this position is $72,100 to $125,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

Does the challenge of finding security flaws in custom application code get your mind racing? Can you think like an attacker to misuse and break cloud services? Do you have an interest in compliance and simplifying the process for achieving it? Join Acquia and help enhance the security of the largest sites and brands on the planet, whose Drupal apps are powered by our PaaS platform and SaaS services built on top of many thousands of AWS EC2 instances.

Job Responsibilities:

• Be a Security Champion in an agile Security Engineering team owning and operating the services you build
• Research, specify, and test cloud hosting architectures leveraging your web, database, and OS knowledge
• Debug the toughest distributed systems production issues

Skills:

• 2-6 years of related experience
• Cloud security and compliance experience using AWS (e.g., Firewalls, IDS/IPS systems, DDOS prevention and PCI-DSS, HIPAA, FedRAMP, etc.)
• Strong software development background using any general programming language
• Understanding of Kubernetes
• Passion for websites and website delivery architecture
• Deep, working knowledge of LAMP stack--OS, web server, and database systems (Linux, Apache, and MySQL preferred)
• Linux packages (e.g., Debian or RPM packages); RHEL and Ubuntu experience
• Networking (e.g., TCP/IP, Routing, DNS, load balancing, HTTP caching, clustering, VPN, etc.)
• Holistic understanding of the Internet and hosting from the network layer up through the application layer.
• Excellent organizational and communication skills, both verbal and written
• BS in Computer Science or equivalent experience
• Ability to work effectively across multiple teams and drive results

Preferred Qualifications: 

• Software development using Python or Go
• Experience with threat modeling, especially for web application and web APIs
• Configuration management (e.g., Terraform, CloudFormation, etc.)
• Containerization:  Docker, LXC, etc.
• Kubernetes: Hands-on, working experience securing K8s deployments according to “hard multi-tenancy” guidelines and methods.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

No Agency Submissions Accepted.

Location: Remote, Australia

Onwards Together!

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.  

Illuminate the future with Illumio and join a team that’s passionate about developing cutting-edge security solutions that protect the world's most critical assets. 

Our Team's Vision

Our Support and Services team plays a crucial role in Illumio's success, from seamless deployments to fostering trusted partnerships with our clients. Joining our team means tackling meaningful challenges, protecting over one million workloads globally, and containing cyberattacks and ransomware before they escalate into disasters.  

What sets us apart from other security firms is our focused approach. Unlike those managing dozens or hundreds of products, we provide personalized support and expertise through a precise, proven product portfolio. Our approach cultivates a customer base known for its incredible loyalty and desire for genuine partnership. We're committed to ensuring our clients' most sensitive infrastructures are set up for success every step of the way. 

Your Impact: 

• As an early member of the support team in Australia, you will work with industry leading customers in maintaining Illumio’s technology deployments

• You will be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request

• Escalation Engineers need to understand customer systems and configurations. Analyse problems/defects and recommend solutions

• Be able to work closely with external customers, other support engineers, Development, Sales and others as needed, to gain knowledge and provide solutions

• Ability to set customer expectations appropriately and accurately

• Provide technical product support to field engineers and technicians for complex problems on company products. May interact with customer and company personnel to isolate and fix product issues

• Provide design, reliability and other technical feedback to R&D

• Handle escalations to R&D as needed

• Provides updates to technical product documentation as issues are identified and fixed

• Creates tests and diagnostic tools to identify and fix recurring issues as well as potential difficulties

• Always interacts with customers directly via email, phone and remote analysis tools. Act as the primary communication contact dealing with customer issues

• Requirement gathering for new product feature requests from the field

• Populates content and updates to the company knowledge base for both internal and external users

• Assists product and account teams when delivering and implementing and testing new product features for specific customers

• Assists internal field teams whenever a pre-sales issue is reported through to engineering

Your Toolkit:

• Experience as a Technical Support Engineer working with Support and Services functions such as case management and call resolution management

• Experience with public cloud infrastructure and services

• A drive to solve practical business problems with client-centric solutions

• A high attention to detail

• Strong organizational, problem-solving and systems analysis skills

• Strong written and verbal communication skills

• Enjoy learning new technologies, applications, and systems

• Familiarity with host based firewalls

• Proficient in administration of Linux platforms; RHEL, FreeBSD, Ubuntu

• An enthusiastic self-starter with a commitment to learning, customer empathy, and team communication

Plus Factors:

• Good understanding of modern programming languages, web services, and databases: Ruby, JavaScript, CSS, Apex, REST API, SQL, etc.

• Experience with knowledge management framework and writing KB articles

• Public cloud certification: AWS, Azure, etc.

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program. 

Our Commitment: 

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging.

#LI-SL1 #LI-REMOTE

Meet the Team:

This team is looking for someone with the combined technical and management experience to create the next generation of on-road autonomous driving technology, meeting customer needs as effectively and efficiently as possible. Works closely with cross-functional teams to define actionable work plans to achieve product milestones, integrate plans with organizational leaders, obtain feedback from stakeholders, and maintain a backlog of work that reflects end-user requirements and company objectives. Owns the product development plan across relevant engineering teams, represents the plan to executive management, and serves as a subject matter expert.

What you'll do:

• Accountable for ensuring consistent delivery of critical projects that meet the company's objectives, coordinating efforts and resources, identifying, and removing organizational barriers to execution as the internal representative of the customer to the engineering organization.
• Responsible for analyzing and communicating product initiatives to development teams, leadership, and other stakeholders. Break down the product initiatives into department-level quarterly plans.
• Analyze top-level product requirements to develop associated department-level plans for components that advance the virtual driver product towards commercial launch.
• Create strong working relationships and maintain effective communication across all product development teams, informing others of new features and release timelines, and soliciting frequent feedback from stakeholders for action.
• Build trust and strong working relationships with the technical subject matter experts and principal engineers that steward the technical roadmap.
• Consult with relevant technical experts and synthesize their input with your own technical and industry knowledge to create and define a balanced product development backlog which drives teams towards the most cost-effective path to commercial launch.
• Cohesively and succinctly present quarterly departmental plans based on cross-functional dependencies for evaluation and approval by engineering leadership at the executive level.
• Represent product development plans, showcase recent development efforts in regular reviews, and synthesize changes in urgency to resolve product issues within the applicable department.
• Partner with engineering leadership to define timelines/milestones, identify/mitigate risks, recommend resource allocation, track progress, resolve dependencies, and resolve bottlenecks.
• Set clear, actionable development team workloads that deliver epic acceptance criteria that cleanly support initiative-level acceptance criteria, delegate tasks and set deadlines.
• Monitor epic status and report metrics for management recognition. Clarify metrics and measurable goals to identify work, clarify urgency and importance, follow-up and verify solutions/results, measure success, review for continuous improvement and effective time management.
• Provide candid and constructive feedback to development team members that maximizes team goals and individual employee potential. Report any issues of concern to managers.
• Create a motivating and inspiring development team environment with an open communication culture. Act proactively to ensure smooth development team operations and effective collaboration.
• Drive a culture of continuous improvement. Identify process gaps and/or new areas of focus for continuously improving engineering planning, communication, and execution.

What you’ll need to Succeed:

• Demonstrates competences and technical proficiencies typically acquired through:
• BS+ 4+ years of experience OR MS+ 3+ years of experience
• Considered highly skilled and proficient in discipline; conducts complex, important work under minimal supervision and with wide latitude for independent judgment. 
• We are looking for a TPM with the experience in one of the following fields: 
• Developer Enablement
• Proficiency with Continuous integration/Continuous delivery concepts and tools
• Proficiency using version control systems (Git)
• Proficient working with cloud infrastructure at scale (AWS, Azure, GCP)
• Experience with Linux platforms (Ubuntu, Centos)
• Experience with test automation principles and design
• Experience in high-level and scripting languages (C++, Python, bash, groovy)
• Experience with build automation and static analysis tools (CMake, Cppcheck, Clang-Tidy)
• Experience with containerization and container orchestration (Docker, Kubernetes)
• Experience with Configuration management, Infrastructure as Code (Ansible, Terraform)
• Experience working with industrial coding standards such as MISRA, AUTOSAR, etc

Bonus Points!

• Experience working within an Autonomous Vehicle organization

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:  

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees  
• 401K plan with a 6% employer match
• Flexibility in schedule and generous paid vacation (available immediately after start date)
• Company-wide holiday office closures
• AD+D and Life Insurance 

About the Role:

The Azure Sr. Cloud Engineer will be responsible for the successful implementation of Azure architectures and environments. The Azure Sr. Cloud Engineer will act as an expert and trusted advisor who provides guidance for transforming legacy implementations to the cloud. This role will work closely with clients, partners and other business units to ensure consulting engagements are successful. 

What You’ll Do:

• Responsible for design, development, and hands-on implementation of Microsoft Azure cloud solutions
• Serve as a Microsoft Azure technical resource in team’s efforts to determine the needs of our client’s businesses that will simplify and automate the applications as well as make them more efficient

• Participate in planning, implementation, and growth of our customer's Azure foundational footprint
• Work closely with other Trace3 architects and engineers to recommend and design infrastructure, database, or data storage solutions that effectively reflect our client’s business needs, security, and service level requirements
• Work with application and infrastructure teams to conduct proof of concepts (POCs) and implement Production-ready designs in Microsoft Azure

• Align solutions with standards and best practices working with cross-functional engineering and consulting teams
• Perform risk analysis & create mitigation strategies for continuous evaluation and validation or system design and architecture
• Ability to produce as-built documentation and materials
• Ability to design, build, and execute automation frameworks for deployment of MS Azure Cloud Environments (based on ARM templates, Terraform, Powershell, others)
• Support pre-sales activities when needed
  • Collaborate and communicate with Sales and Account Management team to ensure smooth and successful delivery and assist with the identification of additional Advanced Services and Sales opportunities within the customer’s environment
  • Establish strong and lasting relationships with key stakeholders and decision makers in client organizations
  • Contribute to the development of internal best practices as well as new innovative consulting services offerings that we can take to market
  • Build a community and following around our company solutions and brand awareness

Qualifications & Interests:

• Bachelor’s degree from an accredited university required

• 2 years of experience with implementation and support of infrastructure services on MS Azure, including exposure to some of the advanced services and features such as Azure Policy, Azure Monitor, and Azure Log Analytics
• 3 years of experience with current operating system administration (Examples: Windows, Linux, Ubuntu and CentOS)
• 2 years of experience with APIs, performing commands through CLI to perform implementations and third-party integrations
• 2 years of experience with cloud network connectivity and ExpressRoute, and ability to troubleshoot cloud connectivity issues
• Previous experience working for a consulting or services organization strongly preferred
• Azure Cloud Platform Certifications are required
• Azure Cloud Platform Experience
• Strong scripting skills in languages such as Python, Ruby, or Bash
• Automation experience with Infrastructure-as-Code tools (ARM Templates, Terraform, others)
• Experience with DevOps and Container concepts and implementation
• Knowledge of IAM integration with Azure environments
• Experience aiding with operationalizing Azure cloud environments using Azure native and third-party tools for monitoring and management

• Ability to mix deep technical expertise with simple, everyday language to deliver a story that is memorable, educational and useful
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
• Motivated self-starter who loves to troubleshoot and solve challenging problems and feels comfortable working directly with customers

As a member of Shift Technology's Infrastructure team, your role as a Cloud Operations Team Leader:

Responsibilities:

• Manage a team (2) of Cloud Operations specialists in US
• Will be tasked with serving as the primary point of technical escalation contact
• You will be responsible for being the point of contact for any operational escalations within the organisation.
• Ensure that the Incident management process is running as expected, and that the operations team is handling incidents in a timely and efficient manner.
• Operations team will be responsible for the Incident management process, so need to ensure the process is running as expected.

• Manage support tickets (changes, requests, incidents, etc.) and escalate to the appropriate resolution level.
• Monitor alerts and follow their evolution, escalate as needed.
• Manage cloud infrastructure (Azure, AWS, and OVH) and take care of the infrastructure backup and the backup checks.
• Maintain Linux and Windows systems, network, and security software/equipment.
• Apply security patches to the entire IT infrastructure.
• Deploy new client projects and infrastructure based on established requirements.
• Manage day-to-day infrastructure work and ensure that desktop computers are compliant with security policies.
• Cultivate great co-worker and client relationships.
• Available to work during weekends based on the team’s rotation schedule. (1 in 3 weekends)

Technical Abilities:

• Knowledge and experience working with cloud computing - e.g. Azure or AWS or GCP (Required)
• Networking and firewall expertise - VLANs, Zone based firewalling, IPSec VPN, SSL VPN, URL filtering, IDPS (Required)
• Proficiency in Windows, Office, and Active Directory is required
• Infrastructure security experience - Patch and vulnerability management
• Backup knowledge and experience
• Experience with Infrastructure-as-Code (IaC) tools, such as Terraform or CloudFormation or ARM, for deploying and managing cloud resources. (good to have)
• Understanding of cloud cost management and optimization techniques, including resource tagging, reserved instances, and usage analytics. (good to have)
• Familiarity with monitoring and logging solutions, such as Grafana (Required)
• Experience with Jira ticketing system and Confluence (good to have)
• Familiarity with DevOps methodologies and tools, such as Git, Jenkins and Ansible, for automating software delivery and infrastructure management. (good to have)
• Knowledge of compliance standards and regulations, such as GDPR, HIPAA, and SOC 2, and experience implementing controls to meet these requirements. (good to have)

Soft Skills:

• At least 1 year of experience as a lead is preferred
• Autonomous, dynamic, curious, and eager to learn, always looking to expand your fields of expertise.
• Proactive and take pride and ownership of your work.
• Ability to work under pressure and still deliver excellent service to our customers.
• Maintain a high level of confidentiality, professionalism, and a courteous demeanour when working with clients and internal teams.
• Ability to adapt your work to changing priorities as needed.

Tools:

• Microsoft Azure AD, Intune and Autopilot, Office 365, and G Suite.
• Windows Server, Linux (Centos and Ubuntu), MacOS.
• Microsoft Azure and AWS cloud native services.
• VMWare Data Centres.
• Palo Alto Firewalls, Palo Alto Prisma, Cisco WiFi, Cisco Switches.
• Automation driven - IaC (Terraform), Ansible, Python, Github. 
• Thycotic
• VMWare
• Veeam backups
• Atlassian products - Jira, Opsgenie, Confluence

#LI-REMOTE  #LI-ONSITE  #LI-HYBR

Software Test Engineer II - Platform Capture

Remote US

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do 

In this role, you will work closely with software engineers, QA engineers, and product to identify test requirements, develop test plans, design test cases, and execute tests. You will leverage your technical expertise and knowledge of industry best practices to ensure the delivery of high-quality software products and drive Quality within the team. Additionally, you will have the opportunity to contribute to the automation infrastructure, improve testing processes, and explore innovative testing approaches.

Who you are

• You are passionate about technology and are constantly researching new/emerging solutions
• You troubleshoot a problem and then enjoy teaching the team/company about your findings
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees” 

Your skill-set: 

Must Haves:

• Linux administration experience (Redhat, CentOs, Ubuntu or Rocky)
• Proficiency in Python for test automation and shell scripting required
• Functional knowledge of reading and debugging network traffic (IP, TCP and UDP)
• In-depth knowledge of REST API testing techniques and tools (e.g. Postman, curl)
• Experience with AWS services and cloud-based environments for testing and deployment such as EC2, VPC, S3 and IAM.
• Previous experience in testing and deploying enterprise applications.
• Knowledge of some or all of our toolset: Jenkins, Git, Github Actions, and Jira
• Familiarity with databases and SQL

Nice to Have:

• Familiarity with telephony systems and protocols, such as SBC and Contact Center systems, as well as VoIP protocols like SIP and RTP.
• Proficiency in Golang or other object oriented programming language experience for test automation and scripting purposes
• Experience with UI testing frameworks and tools for web-based applications (e.g. Selenium)
• Experience creating and executing service tests to verify the behavior and integration of various software components.
• Familiarity with GitHub actions for continuous integration and continuous deployment (CI/CD) pipelines.
• Understanding of Docker and Kubernetes for container orchestration and management.
• Exposure to Google Cloud Platform (GCP) for testing and deployment purposes.

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you’ll

• Be done with all onboarding sessions related to the company, product and platform.
• You would have your development and test setup ready and would have got all accesses and credentials acquired to begin work.
• You would have an on boarding buddy to help you with all above tasks and you would have already got a chance to work on a small test plan and added a system test validating a story or a bug.
• You would have started knowing your team members and started collaborating with them for your task.

Within 60 days you’ll

• You would develop a better comfort with the product and platform and start participating in implementing improvements to the test framework.
• You would potentially review test plans and work on additional system/service tests and validation tickets.

Within 90 days you’ll

• You will have knowledge about different aspects of our test frameworks and would be comfortable answering questions asked by external teams.
• Drive QA initiatives and fill testing gaps with test-automation

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: 

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• Recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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