Job Description

We are seeking talented Backend Engineers to help us build a cloud-based adapter layer that integrates customer's APIs with multiple experiences. Our goal is to change the current solution and transition to the cloud, ensuring a fit for purpose solution in line with customer's target architecture.

You will work on the Adapter Services layer will abstract business logic and facilitating seamless integration to our experiences while adhering to customer's best practice engineering.

Key Responsibilities:

• Develop and maintain a TypeScript and NestJS/NodeJS backend service to act as an adapter layer that consumes APIs and integrates them in the landscape.
• Design a modular and scalable solution, adhering to Open API specifications to ensure ease of integration.
• Abstract business logic within the adapter services while enabling efficient tunneling, transforming, and translating of API data.
• Implement cloud-based solutions with strong focus on Google Cloud Platform (GCP), ensuring robust offline resiliency to support store checkouts across 450+ stores globally.

Qualifications

Required Skills & Qualifications:

• 5+ years of experience in backend development with TypeScript and NestJS/NodeJS frameworks.
• Expertise in designing and deploying cloud-based services, with a strong preference for experience with Google Cloud Platform (GCP).
• Strong understanding of API integration with Open API specifications and experience in developing solutions that interact with multiple external systems.
• Proven experience with GitHub Actions and designing reliable CI/CD workflows.
• Experience with Infrastructure as Code (IaC) using Terraform to automate cloud resource management.
• Experience in architecting solutions with offline resiliency, particularly for systems with global operational requirements.
• Familiarity with building services that abstract and manage business logic efficiently, ensuring separation of concerns between adapter and consuming layers.
• Self leadership, taking initiatives and improving the solution, based on customer's direction and needs, securing target solution and architecture at a high pace.
• Excellent problem-solving skills, with the ability to balance technical requirements with business needs in a fast-paced environment.

Nice to Have:

• Experience with POS systems and knowledge of store checkout processes.
• Experience with multi-cloud architectures and containerisation technologies like Docker.

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Job Description

We are looking for a Cloud Database Engineer with DevOps and automation skills. You will excel in setting up cloud services, monitoring systems, troubleshooting issues, and observing best practices for cloud architecture. You will collaborate with cross-functional teams and use innovative technologies, including cloud-based databases (AWS RDS, Aurora Postgres, MySQL), DevOps tools, Terraform, Ansible, and Python, to develop next-generation products.

You will support product development processes according to the product roadmap, focusing on maintenance and enhancement to ensure software deliverables, strengthen customer relationships, and expand our customers.

You will report to the Database Operations Director.

Collaborate with Architecture, applications, and Business Unit teams to automate, build, install, configure and maintain Database platforms following Cloud architectural specifications and other requirements.

• Experience with cloud databases and related implementations, including high availability, disaster recovery, scalability, and extensibility. Proficiency with AWS Aurora/RDS (Postgres, MySQL), AWS Database Migration Service (DMS), Schema Conversion Tool (SCT), and KMS encryption
• Assess existing On-Prem Databases to develop a migration strategy to Cloud native solutions.
• Create and maintain Terraform modules(Infrastructure as code) for provisioning and managing AWS Resources.
• Deploy and manage cloud database resources using automation tools like Bitbucket, Jenkins, Ansible, Python, or similar.
• Monitor cloud performance and cost, identify areas for optimization, and implement solutions to improve efficiency and reduce expenses.
• Ensure the security of cloud environments by implementing best practices, managing access controls, conducting regular security assessments, and promptly addressing vulnerabilities through patching.
• Diagnose and resolve cloud-related issues, including system outages, performance bottlenecks, and connectivity problems.
• Maintain accurate documentation of cloud infrastructure, including configurations, procedures, and architecture diagrams.
• Require on-call support of production systems on a rotation basis with other team members

Teamwork

• Collaborate with team members to exceed departmental standards.
• Partner with other departments and divisions to identify process improvements, enhance standards, boost efficiency, and increase profitability.

Qualifications

• Bachelor's degree in Computer Science or related field or equivalent.
• 5 years of experience on cloud services, specially AWS.
• 5+ years of experience in DevOps and Automation. Experienced with tools like Bitbucket, Jenkins, Terraform, Confluence, Ansible, Python, and cloud-based databases (AWS RDS, Aurora Postgres, MySQL, Oracle)
• Have built, automated, and upgraded multiple enterprise level cloud-based databases deployments.
• Experience engaging with users at all levels
• Experience working in a team that delivers a high availability service.
• Understanding of the business strategy and use of back-office applications.
• Adapt to multi-lingual and multicultural environment, additional language skills are a bonus
• Experienced managing conflicting priorities.
• Quick to learn and embrace change.
• Knowledgeable in Agile development and deployment methodologies.

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Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Supercell, Scopely, Rovio, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers. We are looking for an ambitious, experienced, driven & solution orientated individual that thrives in a fast-paced, cutting-edge, technology-driven environment. You will be an integral part of our custom development and professional services team and collaborating with multiple teams to deliver solutions to our clients.

Responsibilities:

●      Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi

●      Developing CI/CD pipelines for Cloud Deployments

●      Developing custom automation (Lambda Functions/ Azure functions)

●      Efficient with programming languages (Python, JavaScript, bash, powershell, C#)

●      Managing code repositories and performing peer code reviews

●      Ability to maintain the code hygiene and writing test cases for the solutions.

●      Mentoring and training implementation engineers

●      Assist with proof of concepts for strategic and enterprise customers

●      Work side-by-side with customers to design, build, and deploy complex integrations

●      Establish partnerships and strategic relationships with contacts at our biggest brands

●      Time management is critical and should be able to manage multiple tasks/projects simultaneously.

●      Analyze and audit existing Helpshift implementations for the purpose of making improvements

●      Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions

●      Work collaboratively with Account Manager, Customer Success Managers, Operations teams, and Sales to ensure customers’ overall success with the product

●      Occasional travel to client site or other offices (up to 25%)

●      You have a minimum of 3 years of SaaS experience in a specialization such as consulting services, technical pre-sales or technical project management

●      Proven experience translating ambiguous customer requirements into actionable technical solutions

●      You are proficient with any of: Python, Go, C#, Node.js, Powershell

●      You are proficient with deploying cloud solutions on AWS or Azure (preferred)

●      You are familiar with technical SaaS concepts such as SDKs, APIs and cloud computing

●      You are exceptionally organized and a project manager at heart

●      Understanding of Object-Oriented Programming concepts

●      You value performing tasks as efficiently as possible and you dislike seeing mistakes repeated

●      You have excellent communication skills and are comfortable leading meetings with customer executives and analysts alike

●      You are proficient in the entire G-Suite and can perform data analysis tasks including generating pivot tables and writing complex formulas in Sheets/Excel

●      You are curious about complex systems and a natural problem solver

●      Build rapport with customers as a consultative seller

●      Visual Storytelling – Use visual narratives to share a lot of information in a short amount of time

●      Experience with Kubernetes and containerization technologies in cloud environments a plus

●      Working EST/PST hours

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.

• Salary: $90,000 (yearly gross)
• Full-time schedule, plus employee benefits, including health and dental care, when eligible.
• Partnerships with STM, Telus, and BIXI (among others).
• Employee Assistance Program.

Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move

Privacy Notice

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas, United States

Area of Work: Business Development, Player Engagement

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

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We are looking for a Security Engineer. You’ll be directly responsible for safeguarding Ometria’s digital assets by actively managing risks to maintain a secure and resilient environment. You will work closely with our Product and Engineering teams to ensure that security and privacy best practices are followed whilst finding solutions to meet our business  goals.

Who are we?

Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey.

Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.

Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora.

We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others

What you'll be doing:

Key Outcomes:

• Work with the security, legal and people teams to pass the annual ISO 27001 and 27701 audit to reduce the likelihood / impact of incidents and to demonstrate the ‘respect for the trust we’ve been given’ as a business. 
• Identify opportunities to upskill and educate on security and privacy best practices eg. present on tech strategy/tech session/all hands
• Ensure privacy and security measures are integrated into all projects to reduce risk and minimise the chance of incidents 

Key Responsibilities:

• Responding to alerts and security and privacy risk events
• Alert triage
• Identification and assessment of risks
• Following security and privacy playbooks for any incidents
• Writing incident reports
• Building and maintaining expertise in security and privacy through learning and certifications
• Sharing expertise with colleagues by:
• Advising on project risk reduction through security and privacy by design practices
• Helping with vulnerability triage and recommending appropriate fixes or mitigations
• Recommending improvements to policies and processes of the company
• Building trust in the company through participation in ISO 27001 and 27701 audits, working with penetration testers and external security researchers, and input into sales questionnaires and client vendor security reviews

About you:

• Experienced - You will have previously worked for 3+ years developing in / administering an AWS cloud environment and can make improvements to AWS configurations. Prior experience using terraform would be an advantage.

• Curious - you are excited about technology and like learning new things. You take proactive steps to educate yourself on what’s happening in the security and privacy industry, and how this can better inform our internal practices

• Accountability - You work with a level of independence on tasks / projects that you are assigned and are able to identify challenges to minimise delay or impact. You work diligently to finish your work within agreed deadlines.
• Analytical skill - You utilise evidence and data to methodically make informed decisions and are comfortable analysing large amounts of data. You are able to critically consider projects and identify security and privacy risks.
• Business Focus- Ability to identify risk whilst pragmatically considering the commercial impact and necessary actions
• Confident communicator -You contribute to Engineering scoping discussions and are confident giving  constructive feedback and challenging ideas with a wide variety of stakeholders. You feel comfortable presenting best practice updates and training to internal audiences.

The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment. 

We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, age, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

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Job Description

This role is focused on delivering high-quality, business-driven solutions in a collaborative SAFe (Scaled Agile Framework) environment. 
The Solution Designer will work closely with Product Owners (POs), Program management (PMs) and various stakeholders to ensure that all solutions align with project goals, support digital transformation, and add value to construction support processes.

Tool and technical set of the project

Collaboration: JIRA, Miro, Webex, MS Teams APP

Technical set: AWS in OpenShift, Kubernetes, Rest API, CI/CD GitLab, Docker, Python, NodeJS, Terraform, Lambda, DB -PostgreSQL, GeoServer, Nginx

Key Responsibilities:
•    Collaborate closely with business stakeholders to understand project requirements, translating them into designs that align with business objectives and enhance aims of our project. 
•    Collaborate with stakeholders, POs, and PMs to capture and understand business requirements, objectives, and constraints for digital construction support solutions.
•    Lead and facilitate solution design sessions and workshops if needed to align team members on objectives and detailed requirements.
•    Work within a SAFe environment, participating in Agile ceremonies on demand, including PI (Program Increment) planning, sprint reviews to keep sufficient overview level.
•    Develop high-level solution designs that prioritize user experience, functionality, and business needs while supporting agile development methodologies.
•    Provide input into strategic decisions regarding process improvements.
•    Support agile (SAFe) processes and collaborate with agile teams for iterative development, ensuring each increment meets evolving business needs.
•    Ensure that all solutions meet compliance and regulatory requirements relevant to the construction and technology domains.

Qualifications

Education / Experience in IT Engineering, Business Information Systems, or related field.
•    Proven experience in solution design or business focused architecture within Agile environment, preferably with exposure to SAFe methodologies.
•    Strong analytical skills, with the ability to interpret complex business needs and translate them into actionable design plans.
•    Excellent communication and collaboration skills, with the ability to convey complex concepts to non-technical audiences.
•    Demonstrated problem-solving skills and a proactive approach to identifying and addressing business challenges.
•    Ability to work effectively within a cross-functional team environment, contributing to both technical and strategic initiatives.
•    Detail-oriented, with a focus on quality and alignment with project goals and timelines.
•    Problem-solving mindset, able to adapt to changes in project scope and priorities.
•    English and German language proficiency needed.
•    Ability to work independently while managing multiple priorities in a fast-paced, collaborative environment.
Preferred Skills:
•    Experience with optical fiber construction technology tool and processes is plus.
•    Familiarity with cloud infrastructure (e.g., AWS) and integration solutions with usage of modern engineering tools, microservices and DevOps mindset.
•    Knowledge of compliance and regulatory requirements in fiber rollout construction or related industries is big plus.
 

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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Job Description

About you

You are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally.

You bring to Applaudo the following competencies:

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
• 3+ years of hands-on experience designing, building, and deploying infrastructure on Azure.
• Strong proficiency in Terraform for infrastructure automation.
• Experience with Azure DevOps for CI/CD pipelines and source control management.
• Solid understanding of cloud architecture and services in Azure, particularly in relation to the Cloud Adoption Framework (CAF).
• Experience with containerization technologies like Docker and Kubernetes.
• Familiarity with monitoring tools and cloud security best practices.
• Excellent problem-solving skills and ability to work in a team environment.
• Desirable: Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert).
• Desirable: HashiCorp certifications (e.g., Terraform Associate).
• Desirable: Experience with multi-subscription and multi-tenant Azure environments.
• Desirable: Knowledge of hybrid cloud architectures and connectivity solutions.

You will be accountable for the following responsibilities:

• Design and implement an Azure tenant platform based on Microsoft's Cloud Adoption Framework (CAF).
• Develop and maintain Infrastructure as Code (IaC) using Terraform for automated and consistent deployments.
• Implement Azure landing zones to provide a foundation for application and workload migrations.
• Utilize Azure DevOps for CI/CD pipelines, source control, and project management.
• Automate cloud resource provisioning, scaling, and management using Terraform and other DevOps tools.
• Develop and maintain scripts using PowerShell, Python, or Bash for infrastructure automation and management.
• Implement and manage security controls, including identity and access management (IAM).
• Enforce policy compliance across subscriptions through management group inheritance.
• Monitor cloud environments to ensure optimal performance, security, and cost-efficiency.
• Work closely with cross-functional teams to understand and fulfill infrastructure requirements.
• Provide technical guidance and support to team members and stakeholders.
• Participate in on-call rotations to address and resolve technical escalations.
   

Qualifications

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Description du poste

???????? Vous aurez les missions principales suivantes : ????????

???? Évaluer l'architecture de sécurité actuelle sur GCP et particulièrement sur les architectures projet de type data
???? Qualifier et étudier les évolutions de services GCP de type Private Service Connect et être en mesure de proposer des solutions si des problèmes sécurité sont remontées
???? Identifier les vulnérabilités et les risques à l’utilisation des services GCP (Vertex AI, Worflow, Dataflow, Apigee, GKE, Composer, …) et proposer des recommandations sécurité
???? Mettre en place des contrôles de sécurité dans les outils de type CSMP
???? Accompagner l'équipe interne projets et transverses dans la mise en œuvre des recommandations
???? Mise en application de la Politique de Sécurité
???? Contrôle de la Politique de Sécurité, notamment par des Contrôles Périodiques de Niveau 1
???? Valide et instruit les dérogations contrevenant à la Politique de Sécurité.
???? Maintien en Conditions Opérationnelles des Infrastructures de Sécurité (supervision, prise en charge et résolution des incidents/problèmes, installation et configuration)
???? Participation aux audits (internes / externes)
???? Mise en applications des recommandations d'audit et des demandes de remise en conformité
???? Rédaction de guides et standards de sécurité
???? Donne son avis pour l'implémentation des solutions de sécurité
???? Proposition de solutions innovantes pour améliorer la sécurité, la qualité, les performances et les coûts d'exploitation
???? Assure la veille technologique

Qualifications

???? Issu d’une formation en ingénierie ou en informatique, vous bénéficiez de plusieurs expériences similaire réussies.

⚙️ Les compétences attendues sont les suivantes :

✔️ Vous êtes un expert de la sécurité sur GCP.
✔️ Vous maîtrisez également la sécurité réseaux (firewall, proxy, NSG, WAF).
✔️ Vous avez des compétences en développement Terraform et Python et sur IAM GCP.

☑️ Tous nos postes sont ouverts aux personnes possédant le statut RQTH

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Job Description

In this role you will be responsible for developing and fully automating the trading algorithms, encompassing risk, cost, and tax optimization in cost-effective burst computations with the capacity to handle 1mn trades in 10 minutes for less than €10. In the near to medium term, you will also focus on upgrading our technology for capital taxation and addressing regulatory demands associated with market risk.

Furthermore, you will productionize algorithmic models that autonomously react to client requests and market movements across multiple tax regimes. This involves customizing smart rebalancing, cash-flow management strategies, inventory adjustments, all of this carried out on a cutting edge stack with the capacity to handle hundreds of thousands of individual trading decisions in minutes.

The Quant Development team leverages its knowledge to bring unique insights to clients that are otherwise reserved for institutional investors. For example, the Smart Predict feature, developed by the Quant Development team, offers clients an execution probability for limit and stop orders, generated by a sophisticated machine learning model.

• Develop hands-on in Python alongside a highly motivated team of software engineers and quant developers, driving transformative changes in the financial industry
• Get to work on cutting edge technology and be part of modern software development practices (e.g. agile and self-sufficient teams, continuous integration and deployment, test automation, cloud-based infrastructure and tooling)
• Manage the development of high-performance risk management tools serving regulatory purposes, near-real-time interactive dashboards and alerting systems overlooking the risk exposure in tens of thousands of positions
• Create the next generation wealth management and brokerage services for everybody
• Architect and deploy interfaces connecting the Scalable Capital Robo with key internal services to establish seamless connectivity with the external world
• Contribute and develop data-driven ideas aimed at generating business value
• Drive continuous improvements of data pipelines with respect to requirements and platform dependencies
• Fully automate trading algorithms driven by pure quantitative evidence that autonomously manage billions in assets
• Bridge the worlds of engineering and science by productionizing econometric models that react to market movements and client requests in hundreds of thousands of individual portfolios
• Never implement any of the above in spreadsheet tools
• Support investment managers, trading, backend, wealth management, risk

Qualifications

• Excellent university degree in computer science, mathematics, natural sciences, or a similar field
• Knowledge in econometrics with an emphasis on portfolio optimization and risk modelling
• Passion for the global financial markets
• Experience with convex optimization, exposure to libraries like cvxpy, scipy or cvxopt
• Experience in quantitative modeling and data-driven decisions
• Exposure and interest in our tech stack: Python, Docker, CI/CD pipelines,  Infrastructure as Code (Terraform), SQL
• Experience with cloud providers like AWS
• Knowledge of software development and software design in Python
• Excellent communication skills that are clear, concise, and targeted towards your audience - engineering, product, or other stakeholders
• Knowledge of relational databases / SQL
• Fluent English language skills (written & spoken)
• Proactive and independent working style, good time management, fair play

We would be happy if you write to us in the "message to the Hiring Manager" section about what excites you about the role and why you think you would be a great fit! Applications without such motivation will not be considered.

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About Zego

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding. And we’re only just getting started.

Overview of the Data Engineering team: 

At Zego the Data Engineering team is integral to our data platform, working closely with Software Engineers, Data Scientists and Data Analysts along with other areas of the business. We use a variety of internal and external tooling to maintain our data repositories. We are looking for people who have a solid understanding of ETL and ELT paradigms, are comfortable using Python and SQL, hold an appreciation for good software engineering and data infrastructure principles, are eager to work with complex and fast growing datasets, reflect a strong desire to learn and are able to communicate well.

Our stack involves but is not limited to Airflow, Data Build Tool (DBT), a multitude of AWS services, Stitch and CICD pipelines. As a Data Engineer you will have the opportunity to promote emerging technologies where they can add value to the business and promote better ways of working.

It is an exciting time to join, and you’ll partner with world class engineers, analysts and product managers to help make Zego the best loved insurtech in the world.

Over the next 12 months you will:

• Assist in developing and maintaining our ETL and ELT pipelines.
• Support our data scientists in the development and implementation of our ML pricing models and experiments.
• Help drive and evolve the architecture of our data ecosystem.
• Collaborate with product managers and across teams to bring new products and features to the market.
• Help drive data as a product, by growing our data platform with a focus on strong data modelling, quality, usage and efficiency.
• Build tailored data replication pipelines as our backend application is broken into microservices.

About you

We are looking for somebody with a working knowledge of building data pipelines and the underlying infrastructure. Experience in data warehouse design undertakings, following best practices during implementation is a big plus. You have worked with (or are keen to do so) Data Analysts, Data Scientists and Software Engineers.

Practical knowledge of (or strong desire to learn) the following or similar technologies:

• Python
• Airflow
• Databases (PostgreSQL)
• Data Warehousing (Redshift / Snowflake)
• SQL (We use DBT for modelling data in the warehouse)
• Data Architecture including Dimensional Modelling
• Experience in using infrastructure as code tools (e.g. Terraform)

Otherwise an interest in learning these, with the support of the team, is essential. We're looking for people with a commitment to building, nurturing, and iterating on an ever-evolving data ecosystem.

Other beneficial skills include:

• Familiarity with Docker and/or Kubernetes (EKS)
• Implementation / Contribution to building a Data Lake or Data Mesh
• Having worked with a wide variety of AWS services
• Open Table Formats (e.gr. Apache Iceberg)

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

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Job Description

Technical Responsibilities

• Administering and managing existing database clusters and individual databases (using Iaac tools like Terraform).
• Designing database structures and collaborating with other teams to achieve technical alignment.
• Building and setting up new database clusters.
• Implementing backup, restore, disaster recovery, and business continuity strategies for database systems.
• Creating and maintaining technical and non-technical documentation for database systems and related tooling.

Collaborative Responsibilities

• Serving as the liaison between development teams and Infrastructure.
• Mediating and advising on the division of responsibilities between infrastructure and application layers.

Qualifications

• Strong knowledge and practical experience as an administrator (DBA) with PostgreSQL.
• Working knowledge of AWS, sufficient for efficient day-to-day operations.
• Basic knowledge of Python, or a willingness to learn the basics.
• A solid foundational understanding of Linux.
• Experience with Terraform and/or Ansible.

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