About the Role

Galileo is looking for culturally sensitive clinicians to join our digital-first, primary care medical group. In this role, you will useasynchronous text-based chat and synchronous video to provide high-quality, comprehensive and evidence-based primary care. As a part of our collaborative clinical care team, you will leverage data, technology, and operational rigor to optimize great patient outcomes while offering highly personalized care and shared decision making with patients. 

Here’s what you’ll do:

• Provide best-in-class care for Galileo patients managing complex and chronic illnesses through our innovative, proprietary app and technology and your excellent clinical judgment
• Provide compassionate and empathetic care to patients from age 0-100 across all needs, including complex, chronic medical conditions such as: diabetes, hypertension, obesity and mental health
• Work with a diverse patient population. We pride ourselves on fostering a culture that is inclusive of all backgrounds
• Solve patient problems in an efficient, nimble manner by drawing on resourcefulness, collaborating with team members to leverage their expertise, and a “can-do” approach

How we work:

Galileo is a 24/7 medical group utilizing asynchronous text-based chat and synchronous video to provide high-quality, comprehensive primary care. We work in 4-hour shifts (mornings, afternoons, evenings, overnight on weekdays and weekends) and require a minimum of 14 hours a week (alternating 12 and 16 hour weeks). At 24+ hours you will be considered full-time and benefits eligible. Providers are required to work at least two 4 hour shifts each weekend, in addition to their weekday hours.

We are currently looking for providers with licensures in NY, TX, IL, MI, FL, GA, PA, OH, NJ, MO, AZ, AL, IN, HI, and/or CT. We have several roles available at this time for our overnight shifts which run from 11pm-7am ET.

Compensation:

$78/hour (regular rate) and $90/hour (premium rate)

About You

We look for passionate clinicians who are invested in solving complex problems that impact millions of lives and are excited about fixing what’s broken to improve care quality and health outcomes for everyone.

We believe in a culture that fosters teamwork, excellence, and sound decision-making—one that is based on mutual respect and trust. We appreciate individuals who are open and honest about what they’re looking for so we can ensure it’s a fit on both sides.

We would love to hear from you if you have the following or equivalent experience:

• Have 5+ years of advanced clinical experience in complex care, chronic care management, or primary care
• Are experienced in or have an appetite for learning digital-first healthcare (e.g. virtual medicine)
• Are interested in new, innovative models of care that balance evidence-based approaches with creative ideas
• Are highly comfortable with using technology and various applications to deliver care to patients virtually. Our current tech stack is:
• Proprietary built clinician-patient platform 
• Google Suite (gmail, sheets, docs, etc) 
• Slack
• Certified as a Family Nurse Practitioner
• Active state licensure in NY, TX, IL, MI, FL, GA, PA, OH, NJ, MO, AZ, AL, IN, HI, and CT and the ability to obtain additional state licensures
• Fluency in medical Spanish, both verbal and written communication required

How We Care for You

• Flexible scheduling - design the schedule that works best for YOU
• Competitive health, vision and dental plans
• Company paid short and long term disability
• 12 weeks paid parental leave 
• Malpractice insurance provided, including tail coverage 
• 401(k) with company match

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…
A customer focused individual who is responsible for assisting the team in coordinating the care of members enrolled in Medicare's chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Medical Assistant will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients.

The ideal teammate would be able to:

• Conduct patient interviews and create accurate, comprehensive medication lists
• Coordinate clinical service visits between pharmacists and members and/or caretakers
• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinate care for members of the program
• Enter data within operating dashboards, reporting and workflow platforms 
• Ensure call resolution by discussing purpose of call, effectively address all concerns, and escalate calls as necessary according to protocol
• Manage challenging member and/or caretaker situations and be able to respond promptly to member needs and service requests
• Embrace a continuous quality improvement approach by proactively identifying areas of improvement and communicating those ideas to the clinical services team
• Participate in other activities as assigned 

Would you describe yourself as someone who has:

• A current Medical Assistant (CMA) certification (required)
• Fluency in English and Spanish, Russian or Cantonese/Mandarin (writing, reading and speaking) (required)
• At least two years of experience as a medical assistant with at least 1 year experience as a medication reconciliation medical assistant (required)
• The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required)
• Knowledge and understanding of chronic care management processes (required)
• Comfort using technology like Google Workspace, multiple EMRs, Slack (required)
• Worked with multiple platforms to provide a seamless experience for the patient (required)
• The ability to be focused and productive while working from home with a private area in their home/workspace with a reliable internet connection (required)
• A positive attitude and genuinely enjoys talking to patients
• Demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• The ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $22-23 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Location: Remote (Supporting West Coast Hours)

OVERVIEW

ABOUT THE ROLE 

We are currently seeking an IT Support Contractor for our Instacart IT Team! This position is a Remote role supporting the Pacific Standard Time Zone. This role will be responsible for providing stellar IT Support to our employees across our environment and office! This is an amazing opportunity to work with the latest technology, grow, and have a big impact on the success of the product and the company.

ABOUT THE TEAM

The IT Operations and Services team consists of IT Support, IT AV, IT Logistics, and IT Executive Support. Together we ensure that the Support experience across Instacart is at the highest level. From the work the Support team does to provide a great user experience through user facing support, to the work IT Logistics does to get computers to the right place at the right time, as well as maintaining an accurate count of inventory to keep up with the growing user base.

ABOUT THE JOB

• Provide IT Support to Instacart employees via remote support through our ticketing system
• Be a point of contact for Support, working with our AV team, IT Engineering team, and Workplace team.
• Assist with onboarding new hires, including hardware deployment, equipment setup, and administering our SaaS app portfolio through our SSO tool
• Coordinating with our IT Logistics team to ship equipment to customers across the region making sure employees have the tools they need to do their job.
• Provide support for our main software platforms, Gmail, Slack, Okta, and Zoom
• Troubleshoot and Support macOS, ChromeOS, and Windows
• Become familiar with all aspects of our IT environment to help support, maintain, and scale it
• Assist in keeping our knowledge base and documentation up-to-date

ABOUT YOU

Minimum Qualifications

• You have at least 2 years of experience with helpdesk support and customer service
• You are familiar with macOS, Windows, and ChromeOS operating systems
• You are inclined to Google things you don’t know before asking someone
• You love technology and delivering great customer service

Preferred Qualifications

• You have 2-3 years of experience with helpdesk support and customer service
• You have a strong understanding of macOS, Windows, and ChromeOS operating systems
• You have a good understanding of AV systems (including Zoom and Hangouts)
• You have a friendly personality and love to teach others
• You are great at communicating with all types of people and personalities

Pay range dependent on location; $37-$50/hour

This is Engineering at Lattice

Lattice’s Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience.

Lattice is looking for someone to help our product developers build applications that our customers can use with confidence, knowing that at Lattice we work with strong security principles in mind. This role will work across a breadth of areas including application security, infrastructure security, and software supply chain. This role will involve both developing and managing tools, as well as acting as a consultant and partner for product developers. As such, it requires a balance of technical know-how and strong collaboration skills. Your days will vary, including: reviewing design proposals, writing design proposals, meeting with development teams to discuss their approaches and challenges, developing training materials, heads-down coding, and triaging bugs to understand their risks and remediations. You will also be involved in deciding how work is done and what tools and processes are appropriate.

What You Will Do

• Mentor and advise product development teams in the area of application security
• Assist teams in reproducing, triaging, and addressing application security vulnerabilities
• Assist in the implementation of security processes and automated tooling that prevent classes of security issues
• Design and implement Typescript code libraries and patterns to improve application security
• Perform security-focused code reviews
• Work with infrastructure teams to ensure our systems are secure
• Support the bug bounty program
• Evaluate tools, from SAST/DAST to cloud security analysis tooling, among others
• Lead application security reviews and threat modeling, including code review and dynamic testing
• Help develop security training and socialize the material with product development teams

What You Will Bring to the Table

Experience it’s important for you to have at some level:

• Software development experience, ideally with Javascript/Typescript, or another programming language such as Python or Ruby
• Familiarity with secure coding practices
• Familiarity with security tools and libraries such as static/dynamic analysis tools and penetration testing tools
• Familiarity with and ability to explain common security flaws and ways to address them (e.g. OWASP Top 10)
• Strong understanding and experience with common security libraries, security controls, and common security flaws
• Strong communication and collaboration skills

Experience that would be helpful:

• Familiarity with AI/LLMs for enhancing code quality and automating security analysis.
• Familiarity with containerization (Docker, containerd, etc) and Kubernetes
• Experience developing and operating cloud systems in AWS
• Experience with GraphQL

----

The estimated annual cash salary for this role is $166,000 - $207,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

#LI-remote

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a Proposal Manager to work with our growth team to help Oddball make a positive impact on millions of Americans' daily lives.

What you'll be doing:

This role leads the planning and production of our proposals to various federal agencies. Working directly with our dedicated proposal, BD, capture, solutioning, operations, and contracts teams, this role will work across the organization to develop proposals that are compliant, responsive, and compelling. In addition, this role helps to ensure efficient execution and continuous improvement of Oddball’s proposal production processes. Our Proposal Managers are instrumental in facilitating growth at Oddball and will have a direct impact across all business units and the future of our company.

What you'll bring:

• Over 3 years of experience managing proposal efforts in response to U.S. federal solicitations
• Practitioner of U.S. federal government contracting, including demonstrated knowledge and proficiency with relevant regulations (e.g., FAR) and compliance, contract vehicles, and fluency with the opportunity lifecycle (BD/capture activities)
• Proficient with and able to communicate about key software development initiatives and concepts, including: Agile, cloud services, DevSecOps, HCD, IT modernization, cybersecurity, data analytics, etc.
• Experience content planning and guiding writers through their sections/volumes (e.g., technical approach and PWS/QASP, management, corporate experience) in response to multi-phase and quick-turn government RFP/Q/Is, including writing sections if necessary
• Excellent technical and persuasive writing skills, with a proven ability to interview experts and synthesize information with our value proposition to develop winning proposals
• Superior attention to detail and copy-editing acumen, with excellent desktop publishing skills (Google Docs, Microsoft Word, and Adobe Acrobat)
• Experience creating and maintaining ownership of proposal response and admin artifacts, such as volume outlines, kickoff slides, compliance matrices, color team review worksheets, etc.
• Managing relationships and working with partners to ensure stakeholder engagement throughout the process, including educating people on our processes and generally guiding resources through the proposal support experience
• Experience following and contributing to the improvement of company-wide proposal processes
• Experience supporting all types of proposals to include oral presentations, code challenges, technical volumes, case studies, video submissions, etc. is preferred
• Comfortable working in a Google Drive / Slack environment
• Experience working with VA, CMS, OPM, SEC, and/or DoD, with domain knowledge of agency missions and their users is preferred
• Experience working with Asana or similar project management tools is preferred
• Knowledge of the Shipley proposal process is preferred

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to attain low-level security clearance 

Education:

• Bachelor’s degree

Benefits:

• Fully remote
• Tech and education stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@Oddball.io

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements, a range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $120,000 - $150,000

What We Are Looking For 

We are seeking a passionate Customer Experience Representative who is both an Alt expert and an active collector, with a deep understanding of the hobby. In this role, you will be responsible for delivering exceptional customer service to Alt's users, using your firsthand knowledge of the platform and the collecting community to address inquiries effectively. As you engage with customers, you will identify trends, spot areas for improvement, and act as an internal advocate, working closely with our Product, Engineering, and Operations teams to enhance the overall customer experience. The ideal candidate possesses strong communication skills, a sense of ownership, and thrives in a fast-paced startup environment. Your ability to empathize with customers and resolve complex issues efficiently will ensure a positive experience for our collectors while helping drive continuous improvement at Alt.

Key Responsibilities

• Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities.
• Handle complex account questions and resolve issues with empathy and care.
• Document interactions and escalate issues as necessary to ensure quick resolution.
• Collaborate with cross-functional teams to enhance overall service quality and user satisfaction.
• Gather customer feedback to identify trends and suggest improvements to the user experience.

What You Bring to the Table

• Alt Expertise: Familiarity with Alt's platform is a requirement, preferably an active user with a deep understanding of our offerings
• Industry Knowledge: Active collector in the sports and collectibles industry
• Experience:1-2+ years of professional experience
• Communication Skills:Strong written and verbal communication skills, with exceptional attention to detail and the ability to connect with users effectively.
• Technical Skills:Proficiency in using customer service software and ticketing systems, with experience in Intercom. Familiarity with tools such as Retool, Slack, and Notion is a plus.
• Empathy: A passion for helping others and an understanding of the importance of the customer experience
• Adaptability:Ability to multitask and manage time effectively while working collaboratively in a fast-paced, start-up environment.
• Availability:This is a fully remote position with standard working hours between 9 AM - 6 PM PST, with some flexibility depending on location

What you will get from us:

• Ground floor opportunity as an early member of the Alt team; you’ll directly shape the direction of our company. The opportunities for growth are truly limitless.
• An inclusive company culture that is being built intentionally to foster an environment that supports and engages talent in their current and future endeavors.
• $100/month work-from-home stipend
• $200/month wellness stipend
• WeWork office Stipend
• 401(k) retirement benefits
• Flexible vacation policy
• Generous paid parental leave
• Competitive healthcare benefits, including HSA, for you and your dependent(s)

Alt's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We want all full-time employees to be invested in Alt and to be able to take advantage of that investment, so our equity grants include a 10-year exercise window. The base salary range for this role is: $65,000 - $78,000. Offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

SUPERHUMAN ????

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As Superhuman’s Lead Sales Engineer, you will drive technical sales success by bridging the gap between our product's capabilities and customers' needs. As our first Sales Engineer hire, you will play a crucial role in establishing best practices, creating technical sales collateral, and contributing to our product roadmap.

ROLE ????????‍????????‍????

• Lead technical aspects of pre-sales and customer expansion conversations
• Act as a liaison between sales, EPD, and compliance teams
• Manage technical scoping, implementation, and success during initial pilot phases
• Develop and implement standardized technical sales processes
• Contribute to product strategy based on market insights and customer feedback

SOUND LIKE YOU? ????

Experience

We're seeking a seasoned Sales Engineer with 5+ years of experience in technical pre-sales roles. The ideal candidate possesses a strong technical background, excellent communication skills, and a proven track record in enterprise sales. Experience with productivity software, security protocols, and the ability to influence product strategy are highly valued. This role requires a dynamic individual who can thrive in a fast-paced startup environment, crafting compelling demonstrations and standardizing sales processes.

Qualifications

• Asynchronous Communicator: Effective across various mediums, especially Slack, Notion, and email. Produces and consumes detailed written materials quickly. Responds promptly to unblock others.
• Technical Expertise: Deep understanding of product's technical aspects. Explains complex concepts simply. Stays current with industry trends and competing technologies.
• Solution-Oriented Mindset: Quickly grasps customer needs and crafts tailored solutions. Creatively overcomes objections and demonstrates product value.
• Excellent Communication: Articulates technical concepts clearly to diverse audiences. Comfortable presenting to C-level executives and engineering teams.
• Collaborative Team Player: Works effectively with sales, product, and engineering teams. Facilitates smooth inter-departmental communication to drive deals forward.
• Customer-Centric Approach: Prioritizes customer needs, builds trust and long-term relationships. Provides exceptional pre-sales support and ensures smooth post-sales transitions.
• Adaptability: Thrives in fast-paced environments, quickly adapting to new technologies, sales strategies, and customer requirements.
• Problem-Solving Skills: Identifies and resolves complex technical issues during sales process. Thinks on feet during customer interactions and demos.
• Strategic Thinking: Understands broader business impact of technical decisions. Contributes valuable insights to product strategy based on market trends and customer feedback.
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in the US or Canada.

SALARY INFO ????

The Lead Sales Engineer role spans several internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our salaries for this role range from $190,000 - $229,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US or Canada. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Compliance Claims Auditor’s  primary focus will be supporting the Company’s internal compliance operations by developing and strengthening Collective Health’s claims compliance program.  If you are a compliance professional excited about helping build and operate a broad range of corporate and healthcare compliance functions at a mission-driven, healthcare technology company, then this role is for you! You will work on assuring the accuracy of claims processing performed by Collective Health. You will build relationships across all parts of the business and drive cross-functional initiatives to continuously improve our compliance program and support of the Collective Health compliance team. This role reports the Senior Manager of Compliance,  and works cross-functionally with various internal teams. The Compliance Team is responsible for providing oversight over the claims processing systems and procedures at Collective Health, and serving as a thought and innovation partner to business and corporate functions as they implement new initiatives. 

What you'll do:

• Audit medical claims received from providers for adjudication accuracy.  This includes both professional and institutional claims of all types.  
• Manage internal and external audits. 
• Provide timely input on compliance-related issues and guidance requests
• Assist with compliance risk assessments and audit readiness
• Assist with new compliance regulation implementation related to claims accuracy. 
• Collaborate with team members to identify and mitigate compliance risk for claims. 
• Work closely with Collective Health attorneys to receive and coordinate legal guidance needed to operationalize important initiatives and requirements

To be successful in this role, you'll need:

• Bachelor’s degree or equivalency required, preferably in a business, technology or healthcare field
• At least 5 years of experience auditing medical claims.  
• Coding credential is required. 
  • Preferred AHIMA CCS.
  • Required either CPC, CPC-A, RHIT, or CCS. 
• Broad experience and knowledge of coding and reimbursement systems (MS-DRGs, PPS Systems, bundled payments, OPPS, value based care, FFS). 
• Broad experience and knowledge of healthcare and healthcare business practices and principles. 
• Broad experience and knowledge of third-party payer practices, including precertification, timely filing, claims processing, coverage, and payer rules.  
• Broad experience and knowledge of healthcare claims data and analytics, 
• Knowledge and applicable understanding of federal laws related to ERISA group health plans. 
• Knowledge of the 5010 data standards, along with practical understanding of EDI transmission files (835/837, 270/271, etc.)  
• Knowledge and applicable understanding of subrogation, coordination of benefits, and claims hierarchy standards. 
• Knowledge and applicable understanding of state and federal laws which apply to claims processing for group health plans, such as the No Surprises Act, ACA Preventive Health Provisions, parity laws, etc. 
• Experience developing or enhancing a compliance program is desired
• A CHC certification is preferable
• Proven ability to build relationships and to collaborate effectively with a broad range of stakeholders and departments to drive compliance-friendly and business-friendly outcomes
• Strong organizational and project management skills with demonstrated attention to detail
• Proficiency with technology tools, including Google Drive, Sheets, Docs, Box, Smartsheet, Looker, and Slack
• Critical thinking and decision making skills, with the ability to quickly determine issues that need escalation
• Excellent written and verbal communication skills (including presentations) and the ability to drive execution in a team environment

Pay Transparency Statement 

This job can be performed from our Lehi, UT, or Plano, TX, office with the expectation of being in office at least two weekdays per week, or hired for remote work in the following states: CA, CO, CT, FL, GA, IL, MA, MI, MN, NJ, NY, NC, OH, OR, TN, TX, UT, or WA. #LI-remote

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.

About the Role:

As a Sales Development Representative, it will be your job to identify, qualify, and set up prospective clients with our Account Executives who will consult with those prospects and help them become clients. The Sales Development Representative is a first point of contact for many of our new clients. This role spends much of the day on the phone calling Payroll Service Providers and Employers who are not currently Symmetry clients. The Sales Development Representative is politely persistent and cheerfully competitive. As a Sales Development Representative, you will collaborate with our Marketing and Sales teams to pursue and identify new business opportunities across many sectors: payroll, technology, financial services, large employers, and more. 

You will have a direct impact on Symmetry’s ability to deliver our payroll tax tools in pursuit of our vision to touch every American paycheck with accurate withholding. A focus on solving client’s pain points and providing them with the best solution for their needs is essential.

About the Team:

You'll be a part of the team driving Symmetry’s growth by focusing on finding prospects, conducting discovery calls to qualify leads, and then scheduling product demos with an Account Executive. If you have a passion for consultative sales, a collaborative spirit of engagement, and a passion for SAAS payroll products, you may be a great fit for Symmetry Software.

Primary Responsibilities:

• Manage a high volume of outbound calls daily to cold & warm prospects (100+ per day)
• Employ our highly consultative, non-pushy sales methodology
• Resilience. You will face rejection often. You must be resilient and know that each rejection brings you closer to your next success
• Quickly assess the quality of a prospect to determine the viability of sales opportunities
• Become an expert on our technology and our target markets
• Set up product demonstration appointments for our Account Executive teams
• Achieve monthly metrics, and weekly and daily targets
• Work closely with your People Empowerer to constantly improve as a sales person
• Build strong networks in and outside the Symmetry organization
• Collaborate with the team to improve our processes and add efficiencies for the team
• Adapt to changes in your process - we are always testing new ideas 
• Track activities and sales touch points in our CRM and update client profiles for broader company awareness.
• Network within the payroll and HCM industry as a Symmetry Software representative.
• Actively increase knowledge about the payroll and human resource industries and about Symmetry products and services.

Requirements:

• 1-2 Years in similar sales or development role required
• Ability to work in a fast paced SaaS Environment
• Ability to quickly develop relationships and establish credibility through consultative needs based conversation
• Strong history of prospecting and cultivating new leads and prospects.
• Ability to think on your feet to creatively solve our prospects’ business needs
• Exceptional and persuasive communication skills, both verbal and written
• Outstanding listener: to the prospect, client, and other Symmetry teammates.
• Comfortable meeting and exceeding monthly quotas and handling rejections
• Must have a positive attitude, confident, and desire to be the best
• Reliable, strong and positive work ethic 
• Strong organization and time management skills and ability to work independently
• Content and social media savvy.
• Flexibility and eagerness to try new approaches, continuously learn and develop, and adapt to challenges.

Additional Experience Preferred: 

• Prior experience in sales and with sales tools like CRM, Gsuite and Slack

Education:

• Bachelor’s degree

Our cash compensation amount for this role is targeted between $86,000-  $95,000 OTE in Scottsdale. OTE = on target earnings which includes both base salary and variable commission with a 70/30 split between base salary (70%) and variable commission (30%).  Final offer amounts are determined by multiple factors including candidate location,experience and expertise and may vary from the amounts listed above.