Job Description

• Own Your Region – Lead new business development for a U.S. territory, with a focus on our major Channel Partners.

• Full Sales Cycle Mastery – From cold calls to closing contracts, you’ll manage the entire sales process.

• Collaborate and Consult – Work alongside technical staff, marketing, and partner companies to deliver exceptional value.

• Strategize and Innovate – Develop territory plans and bring your ideas to optimize sales cycles and expand market reach.

Inspire and Exceed Goals – Hit sales targets while building strong, long-term client relationships.

Qualifications

• 2-4 years of successful SaaS SMB new business sales experience with a proven record of over-quota achievement.
• 1+ Years of experience selling new business SaaS solutions to healthcare orgs 
• You thrive on problem-solving and navigating complex sales environments with a consultative approach.
• You’re adaptable, organized, and proficient with tools like Salesforce, Slack, and Excel.
• Channel sales experience a plus, but not required.

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Job Description

This is a position within our Customer Experience function providing after-market service, training and support.  This position plays a critical role in the success of Magnaflux, its customers, distribution network partners and employees.  The position requires excellent technical, application, collaboration and customer relation skills.  The position also requires the ability organize, facilitate, plan, solve problems, make technical decisions and be an overall technical resource with a customer centric approach.

This is a field based position within the United States of America and the successful applicant must be located near a major airport (within an hour) due to domestic and international travel needs to serve customers. This role will also be expected to be a regular presence in our DeWitt, IA manufacturing location to work with our Engineering Department.

Essential Job Responsibilities:

• Directly accountable for delivering exceptional customer value through outstanding service performance and delivery.
• Lead technical resolution of customer complaints related to capital equipment performance or process control, ensuring warranty issues are resolved promptly and to the customer’s satisfaction.
• Take the lead in coordinating and driving troubleshooting efforts with the Engineering team to resolve complex technical issues.
• Manage support requests through Salesforce Service Cloud, including, but not limited to, inquiries about obsolete equipment, non-service-related issues about equipment, and service parts pricing.
• Evaluate, train, and coordinate a network of Service Centers as needed. Conduct annual training sessions for authorized Service Centers to ensure they maintain their accreditation.
• Develop and maintain a working knowledge of all equipment and accessories, less than 10 years old, supported through Service Centers per the Service Center contract.
• Identify opportunities for additional revenue growth with customers, such as recommending equipment upgrades and informing the sales team of potential sales leads.
• Collaborate with Quality and Engineering teams to address product quality and performance issues. Monitor technical support inquiries and complaints to identify recurring trends, and determine appropriate actions, such as communicating with customers or escalating issues to Quality and Engineering for further review.
• Responsible for maintaining pricing for service parts (50+ SKUs) and processing warranty invoices efficiently.
• Support customer capital equipment run-offs in DeWitt, IA, and conduct on-site orientation, including training customer personnel on proper equipment use.

Qualifications

• Bachelor’s degree in Electrical Engineering or Mechanical Engineering or equivalent, and a minimum of 5 years relevant experience in technical support/service support.
• Previous experience working with direct customers in a technical capacity.
• Experience in electrical components, troubleshooting and electrical safety.
• Experience with basic PLC troubleshooting highly beneficial; if not possessed, willingness to undergo training on PLC troublesheeting is required.
• Must be able to read and interpret technical specifications, engineering drawings, safety rules, maintenance instructions and procedure manuals.   
• Must be able to be flexible and able to handle multiple tasks simultaneously.
• Must possess excellent organization skills, project management skills and the ability to work independently with minimum supervision and direction.
• Ability to communicate concisely and effectively with both internal and external stakeholders in collaborative fashion.
• Demonstrated ability to logically walk through basic troubleshooting techniques with both customers and Authorized Service Center technicians.
• Must demonstrate mathematical skills as applies to scientific computations and use in business applications.
• Must possess excellent problem solving and decision analysis skills
• Must be able work in a standard office and plant manufacturing environment.  Ability to lift up to 55lbs required.
• Travel requirements both domestic and internationally up to 40% of the time, on occasion at short notice.
• Proficient in Word, Excel, and Outlook.

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Job Description

Aetos LLC is seeking a Senior ETL Data Engineer team member to join an existing team providing Extract, Transform and Load (ETL) solutions to a government client. The ideal individual will have 5+ years of experience with Informatica PowerCenter. Must be responsible for successful technical delivery and support of Data Warehousing, Data Migration and Transformation, and Business Intelligence projects using an Agile project management methodology. The duties of this role will include all aspects of data processing, storage, and ingestion, as well as data analysis and visualization of relative multi-program data. 

Qualifications

Responsibilities:  

ETL/Data Warehouse: 

• Create, maintain, and reverse engineer the Extract, Transform, and Load (ETL) procedures for the Data Warehouse (DW) environment using the Informatica PowerCenter suite. 

• Perform analysis of RDBMS tables and PowerCenter objects to answer questions pertaining to the data warehouse and the data transformations. 

• Create and maintain scripts and files that perform various functions on the Informatica integration servers.  Use Putty or other Unix text editor to maintain Linux environment.  

• Maintain data model documentation (ERwin) if changes to the ETL require database changes, and develop, test, and deploy associated DDL.  

• Manage releases of changes to ETL, scripts, DDL, and scheduling components from Development to Test to Production.   

• Provide support for the Test, Certification, and Production DW environments.  

• Maintain Consolidated Data Model (CDM).  

• Any knowledge of Informatica Cloud Integration Services a plus 

• Provide ongoing development and maintenance of financial data marts and enterprise data warehouse using BI best practices, relational structures, dimensional data, structured query language skills, data warehouse and reporting techniques.  

• Collaborate with end users to identify needs and opportunities for improved delivery of data supporting agency financial operations and mission.   

• Convert business requirements and high-level data collection needs into well-specified ETL, analyses, reporting and visualizations.  

• Define and log work using JIRA.  

• Participate in recurring team meetings (Agile). 

Education & Qualifications Required:   

• Bachelor's degree in computer science, Software Engineering, or commensurate experience in a related field.   

• 5 + years of experience using Informatica PowerCenter at development level (creating mappings, workflows, etc). 

• 7+ years of relevant experience in ETL development support and maintenance. 

• Strong SQL (Oracle) abilities. 

• Proficiency in shell scripting 

• ETL environment where Salesforce a source a plus 

• ETL environment where Control-M used a plus 

• 2+ years of Informatica PowerCenter administration.  If in a Linux environment a plus. 

• Knowledge or usage of Informatica IICS, EDC, and or AXON a plus.  

• Excellent analytical, organizational, verbal, and written communication skills.  

• Experience in gathering requirements and formulating business metrics for reporting.  

• Familiarity with Erwin data modeling tool.  

• Experience working in a Microsoft SharePoint environment.  

• Experience with AGILE and writing User Stories.  

• Must be able to present diagnostic, troubleshooting steps and conclusions to varied audiences.  

• Experience monitoring and maintaining enterprise Data Warehouse platforms and BI reporting services.  
• Banking and lending domain experience a plus.   

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Job Description

As the Vice President of Client Service, you will be the strategic liaison for our clients and McFadyen Digital. You will promote creatively thoughtful work, be a true partner to clients, demonstrate experience with the brand and category (specifically, a client focused on innovation and creative marketing technologies). You have experience navigating a global, integrated account leadership team and have worked with global brands in the past. This position requires a strategic thinker with a deep understanding of customer engagement, growth, marketing, brand development, and building outstanding results for our clients.  

With a minimum of 10 years of leadership experience, you will bring a wealth of knowledge and expertise to shape and execute our client partnership vision and influence revenue. Your leadership will be instrumental in building accounts where we have a deep rapport and bonded relationships that are long-standing and productive.  The ideal candidate will be a strategic thinker with excellent leadership skills and an ability to collaborate closely with the senior executive team and cross-functional stakeholders to achieve our company's goals.  

Travel Requirement:  25% to 50% travel may be required

Top 5 Responsibilities:  

1. Develop and execute the company's Client Service Program in alignment with business goals and objectives. 
2. Become a valued contributor and resource to the client by learning their business, providing relevant advice and value. 
3. Learn client organizations and identify where spend and budgets are within the account; then identify, pursue, engage and grow new sponsor relationships to continually grow accounts year over year. 
4. Collaborate with delivery team on developing new offerings in line with clients’ needs 
5. Serve as the primary point of contact for client account matters with internal and external stakeholders. 

Other Responsibilities: 

• Manage all contracting processes for new SOW’s, renewals, and change orders. 
• Support and help optimize our marketing team’s efforts to provide relevant and consistent content that adds value to our new and existing clients. 
• Coordinate and drive sales effort with internal teams for existing account sales.
• Adhere to sales processes and document notes and progress in CRM 
• Keep abreast of industry best practices and trends. 
• Continuously improve through coaching and self-feedback.  
• Foster a community amongst accounts to learn from one another, including brokering conversations between accounts.

Qualifications

• Bachelor's degree in business, marketing, or a related field. 
• Demonstrated ability to drive revenue growth. 
• Excellent leadership, communication, and interpersonal skills.
• Ability to be both strategic and tactical; see the forest and the trees, and what’s beyond. 
• Possess innovative, creative, and entrepreneurial mindset. 
• Strong time management, organizational skills, attention to detail, communication and interpersonal skills are required. 
• Proven ability to effectively interact with and forge relationships with employees, customers and partners at all levels of the organization and in the market. 
• Must be a team player, able to meet strict deadlines, work with minimal supervision, but be accountable for results. 
• Experience working in a fast paced, ever-changing environment. 
• Experience working with eCommerce or Marketplace platforms like Oracle Commerce / ATG / Endeca, Magento Commerce, Salesforce Commerce Cloud / DemandWare, SAP Hybris, IBM WebSphere Commerce, Mirakl, Channel Advisor etc. a must.
• Experience working with related technologies such as PIM, CPQ, CMS, Search and Navigation, Headless Technologies, BI Platforms, ERP, Call Center, OMS etc a big plus. 
• Experience working with digital marketing technology / marketing automation tools like Oracle Eloqua, Responsys, BlueKai, Maxymiser, Marketo, Hubspot, Pardot, ExactTarget, DotMailer, Mailchimp, etc. and related services a plus. 
• Experience representing marketing agency services including content marketing, email marketing, conversion funnel optimization, search engine optimization, design services, production services, web design and production, and other services are a plus. 
• Experience with large systems integrators / consultancies / agencies a plus: Accenture, Deloitte, Publicis Sapient, PwC, EY, KPMG, Infosys, Cognizant, TCS, Wipro, IBM, HCL, KPS, CGI, DMI, EPAM, BORN, Gorilla, LiveArea, OSF Digital, Omnicom, WPP, DCX, Atos, ThoughtWorks, dentsu, Merkle, AKQA, Atos, Astound, MindCurv, MindTree, Perficient, Acumen Solutions, Bounteous, MRM, Valtech, Mastek, Tech Mahindra, Wunderman Thompson, Capgemini, McKinsey, BCG, Kearney, Roland Berger, or Bain. 
• Highly skilled in MS Office (PPT, Word, and Excel).

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The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI.  Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 46+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission 

As Account Manager (Small and Medium business) you will be responsible for creating long-term relationships with Nuvei’s B2B customers (merchants). You will be managing a portfolio of assigned customer accounts and will be responsible for optimizing their revenue and uncovering new growth opportunities. You will be accountable for the operational related aspects of your portfolio of large and medium size merchants. Your daily tasks will be related to providing continuous customer engagement, products, and services enablement, managing multiple tasks and project management, onboarding of new entities and supporting the expansion of existing and future merchant businesses, upselling of additional Nuvei services and products.

Hybrid working model - Employees are required to work in the office for a minimum of 2 days per week. 

Responsibilities

• Serves as the main point of contact for a portfolio of large and medium size merchants.
• Builds and maintains strong relationship with customers within portfolio, with the aim of optimizing and increasing their revenue through various growth activities.
• Ensures all customers’ operational queries are responded to in a timely manner through liaising with different internal stake holders at Nuvei.
• Collaborates closely with multiple Nuvei departments with the objective to ensure smooth and efficient delivery: coordinates operations in domains such as technology, risk, and finance.
• Leads and coordinates the integration process and the onboarding of new merchants to the Nuvei platform.
• Responsible for the preparation of reports to showcase growth achievements and account development.
• Tracks key account metrics in PowerBI, Salesforce, etc.
• Works against a growth target for the portfolio of accounts.
• Serves as an integral part of a high performing SME Account management team to deliver new growth opportunities.

• Minimum 3 years of experience in a B2B Account management, Customer success or similar B2B growth role.
• Excellent communication, time management skills, and strong customer focus.
• Problem solving, analytical and multi-tasking skills, with highest attention to detail.
• Has previously worked against a growth target.
• Has experience in B2B customer communication and is able to navigate through challenging situations with customers independently.
• Ability to work with Salesforce and PowerBI or another reporting software.
• Ability to adapt to a dynamic multicultural environment.
• Excellent organization skills and ability to meet deadlines.
• Self-motivated, independent, pro-active and team player.
• Innovative, energetic, and enthusiastic.
• Excellent written and verbal English is a must.
• B.A in a relevant field.

• A challenging job in a fast-developing, international company.
• A friendly work environment where you can thrive and develop your skills.
• Career advancement possibilities.
• Competitive remuneration package.
• Nuvei offers a wide variety of additional benefits which include Additional Health insurance incl. Dentist, Sport card, Food vouchers, Employee discounts card, Seminars and conference tickets, Playroom, and many other additional perks.

Please send your resume in English.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

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Job Description

Job Description

Team & Role

The Senior Technical Program Manager position is part of a global team who reports to the Senior Manager of Supportability and Readiness.  This position is critical to the support organization as we prepare the support teams for upcoming features, new products, and depreciation of existing features in an effort to provide an exceptional customer experience.

We are a fun and energetic team of technical experts who work cross functionally with development, product and support teams to understand technical features and provide support with an appropriate level of training at the right time. We proactively reduce case volume through a proven risk analysis process and our technical expertise.

What you get to do in this role:

• You will be responsible for ensuring our Global Technical Support Team is ready to support all existing and new releases in the assigned Business Area.   
• Work with Engineering Business Areas and product operations teams to implement the Transfer of Information (TOI) for support around new releases – identify and address risk items, key features, functionality changes, etc.
• You will be responsible for understanding the details of development, identification of training needs, identification of tooling needs, assessment of resource impacts, and identifying other mitigation activities to maximize customer satisfaction of the support received.
• You will be the single point of contact between engineering and Global Technical Support for the assigned products and applications. This includes overall supportability and the readiness of support for new releases.
• You will be working with Engineering and Support teams globally, and will be responsible for striving towards continuous improvement in key Support metrics including Customer Satisfaction, Time to Relief, Time to Resolve, Escalation Effectiveness, etc.
• Work with the global support delivery leaders to ensure that the application is being supported well, Backlog, headcount, knowledge training gaps, includes facilitating and leading initiatives to improve the customer experience.
• Be the point of contact from support with engineering, professional and product operations for the said applications and products.
• Represent Global Technical Support in the development and release process of new family versions, which include providing feedback on architecture design and operability of product features.
• You’ll identify problems other missed, make reasoned decisions with imperfect or ambiguous information, and be proactive in identifying the best path forward
• Advocate and champion design thinking and methodologies throughout the product development lifecycle.
• Work on new, complex, high-priority initiatives while remaining flexible and meeting tight deadlines
• Apply your breadth of experience to model, prototype, and iterate on our existing solutions

Qualifications

Preferred Qualifications:

• BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.
• Experience working on and managing large projects or programs with cross-functional teams.
• Deliver solutions and strategies while mitigating or removing obstacles.
• Experience utilizing software to keep projects organized, track metrics, and report on progress.
• At least 2-4 years of experience in Customer Support in a high-tech industry, preferably SaaS environments
• At least 2 years of support services experience, including Technical Support operations and Release Management in a high-tech industry, preferably SaaS environments (ServiceNow, Salesforce, Workday, etc.)
• Exposure and working knowledge of Enterprise Customer Support environments using best practices such as ITIL. Experience on Service products, preferable ServiceNow like ITSM, ITBM, ITOM, etc.
• Excellent leadership skills with the ability to work independently and collaborative with cross functional organizations within ServiceNow
• Collaborate across multiple teams and functions. As such, demonstrated ability to work effectively with his/her peer group and leading by influence is an absolute must.
• Excellent interpersonal, written and oral communication skills, demonstrated by the ability to: listen to and empathize with others; convey confidence; provide exemplary levels of service; resolve conflict effectively; collaborate with, and facilitate groups.
• Outstanding presentation skills and ability to demonstrate value to stakeholders at various functional levels

Preferred Qualifications:

• 5+ years of project/program management experience in mid/large size companies, ideally on a design team
• Leads (or significantly contributes to) large, cross-functional initiatives – and creates successful outcomes
• Acts as a change ambassador by promoting and communicating new ideas to propel innovative and scalable solutions across our organization.
• Communicates with candor and empathy while sharing learnings from individual and team experiences to drive continual improvement for self and others
• Previous ServiceNow experience preferred

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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Job Description

Overall Role

Reporting to the Vice President, Global Strategic Customers - Elevate, the mission of the Director - AMS Strategic Engagements (Large Deal Pursuits) is to drive ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions across our Americas business. The leader will act as an in-region deal expert, responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex negotiations for our most strategic deals. 

The Director - AMS Strategic Engagements (Large Deal Pursuits) will help define and follow a consistent programmatic approach to help the regional sales organizations and cross-functional deal execution teams to close some of our most complex and strategic deals.  The role will utilize collaborative account planning, out-quarter pipeline development, opportunity review cadences, deal coaching and choreography, and thought leadership, to maximize market opportunity and accelerate the sales cycle to close larger deals successfully. 

The Director - AMS Strategic Engagements (Large Deal Pursuits) will become an expert in the contractual aspects of ServiceNow’s business, and be able to articulate value and structure long-term, complex, multi-product agreements to enable presentation of the right deal to the customer. 

The role also contributes to continuous improvement efforts for the Strategic Engagements team and participates in ServiceNow’s overall transformation effort to establish the best Enterprise salesforce in the industry. 

Priorities & Responsibilities 

• Drive large and complex strategic deals: validate and engage on opportunities where we intend to build > $10M+ NNACV opportunities, tracking deal progression, and escalating risks/needs to senior leaders as needed 
• Champion all collaborative, integrated GTM activities for our Strategic Accounts, including account planning sessions, strategic pursuits, WIN Forums, review cadences or other GTM activities 
• Drive big deal thinking and best practice sharing across the strategic engagements team (deal structures, operational opportunities, references and content on attractive themes like Digital Transformation or Artificial Intelligence) 
• In partnership with the Account Executive, serve as a primary point of contact for the Customer from deal qualification through close 
• Be the voice of the field sales to corporate to continually improve and ensure successful outcomes for our most strategic customers 
• Represent ServiceNow in senior customer facing roles as sponsor, strategist and negotiator 

Qualifications

The Candidate:

• 9 + years of experience in the software industry 

• 5 + years of consultative direct sales experience into Enterprise accounts, preferably selling SaaS and with progressive client-facing responsibilities 

• Experience in Large Deal or Corporate Strategy/Business Development experience, supporting complex transactions such as M&A, IP Acquisition, Revenue Share Models, etc. a plus 

• Conversant in all emerging trends in IT and Business 

• Demonstrated coaching and mentoring experience 

• Team player of unquestionable integrity, credibility, and character 

• Experience within a large organization; ability to quickly establish trust-based relationships internally to get support for customer sales objectives 

• Strong leadership, problem solving, and decision-making abilities 

• Ability to interface and negotiate with senior client executives 

• Excellent presentation and communication skills 

• Organizational and analytical skills 

• International work experience 

• Continuous improvement and growth mindset 

Measure of success                                                                                                          

• Large & complex closed deals > $10M + 

• Customer Feedback & NPS 

For positions in this location, we offer a base pay of $178100-$293700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

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Job Description

We seek a senior executive to join our team as the Business Unit Leader for our Adopt offering at Nexthink. This role calls for a passionate and results-driven individual with a proven track record in leading a cross-functional team selling enterprise software solutions to large organizations. As a key member of our executive team, you will leverage your expertise in leading digital adoption platform sales growth to lead the teams to success. Your history of consistently exceeding team quotas will be instrumental in helping us expand our reach and impact in this rapidly evolving market. If you thrive in a dynamic environment and are enthusiastic to shape the future of digital adoption, we want to hear from you!

What You'll Own:

• Achieve sales goals and targets for our Adopt solution Globally on a quarterly basis
• Lead a team to prospect, identify, qualify, and develop sales pipeline
• Develop a global strategy and plan to grow the Adopt ARR
• Leverage the wider Nexthink organization and customer base in support of growth
• Take a consultative approach with customers by understanding their challenges and future strategies to drive the Nexthink Adopt solution within the marketplace.
• Lead the team to develop new sales opportunities in greenfield territories
• Sales process management and opportunity closure
• Build well-developed and effective Executive level relationships, resulting in growth opportunities
• Work closely with the Professional Services team to achieve customer satisfaction
• Sell a complete solution of software, services, and support to ensure customer success
• Work with Marketing to conduct seminars, trade shows, and other marketing-related events
• Provide input and guidance on the continued evolution of the Adopt solution and strategy

Responsibilities:

• Recruit, hire, onboard, and retain an all-star team
• Consistently deliver revenue targets – ensuring company revenue goals, and objectives are achieved quarter over quarter and year over year.
• Accurately forecast quarterly and annual revenue numbers for the Adopt Business Unit.
• Direct sales activities globally, set expectations, provide mentorship, prioritize efforts, hold the team accountable for building pipeline and executing each phase of the sales cycle.
• Train the team to follow a clear sales process. This will help us better understand our customers' needs, turn them into cooperative advocates, highlight the unique features of Nexthink Adopt solutions, and negotiate favorable prices and terms by emphasizing their value.
• Use CRM systems (Salesforce) extensively.
• Develop and execute plans to embed the Nexthink Adopt solution as a key enabler for Digital Transformation.
• Develop and execute plans to grow Nexthink Adopt revenue, targeting key areas for collaboration and mutual growth with the wider business.
• Navigate the customer organizational structures to develop strategic C-level relationships.
• Execute growth plans while working with key internal stakeholders (e.g., account teams, product teams, engineering, marketing teams and corporate resources)
• Create & articulate compelling value propositions around the Nexthink Adopt solution.
• Drive business development inside our MSP partnerships.
• Prepare and give business reviews to the senior management team regarding progress and roadblocks in business unit development.
• Represent Nexthink at relevant events, conferences, QBRs and more, enhancing the Nexthink brand presence and visibility.
• Monitor market trends and competitor activities within the Adopt landscape to guide strategic decision-making.
• Facilitate enablement sessions for the broader teams.
• Develop and disseminate appropriate materials to enable and facilitate teams.

Qualifications

• 10+ years of experience selling enterprise SAAS solution in a fast-paced and competitive market.
• Background in consultative selling into HR, Applications or BI.
• Goal oriented, with a track record of overachievement.
• Driven – possesses a strong desire to be successful.
• Disciplined – skilled in managing time and resources.
• Intelligent – possesses the aptitude to learn quickly and establish credibility.
• Proven experience in selling within a broader Partner Ecosystem, including Direct and Indirect Engagement.
• Ability to thrive in a growing and evolving culture.
• Curiosity for uncovering and addressing customer needs.
• Affinity for solving customer challenges with innovative technology.
• Knowledge of Digital Adoption Platforms
• Experience selling a disruptive technology.
• Experience building out enterprise sales teams.
• Excellent leadership and influencing skills; ability to build strong business partnerships both outside and within the organization.
• Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions.
• Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDPICC is a plus.
• Highly professional persona and polished demeanor. Strong verbal/written communication and presentation skills; effective at delivering executive-level presentations. 
• Bachelor's degree; MBA a plus.
• Experience working with product teams and influencing product strategy.

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About Us

PredictionHealth is looking for a Revenue Operations Specialist to join our growing team. PredictionHealth is a healthcare technology company leveraging proprietary Artificial Intelligence (AI) solutions to improve the lives of healthcare providers. This position represents a tremendous opportunity to grow with a dynamic startup at the forefront of innovation in the field. If you are a creative, motivated, and results-driven individual, we'd like to meet you!

About the Role

We are looking for a talented and detail-oriented Revenue Operations Specialist who can be trusted to perform in a remote role. This role is needed to help build, maintain, and optimize the systems and processes that enable our go-to-market teams to work efficiently and effectively. You'll focus on key areas such as data/lead management, reporting, process improvement, sales tool management, and territory management to ensure all revenue-generating teams are aligned and empowered to meet and exceed their goals. Experience with Self-Serve and Product-Led Growth (PLG) strategies is highly preferred.

Essential Duties and Responsibilities

• Deliver optimized outbound leads to the SDR and Sales teams, ensuring leads are properly scored and prioritized for the highest conversion rates.
• Assist in managing and optimizing CRM (e.g., HubSpot) and other sales/marketing tools to ensure accurate data collection, automation, and streamlined workflows.
• Work closely with sales leadership to set up and enforce rules of engagement for territory/account management, ensuring automation in the CRM aligns with these rules for SMB and Mid-Market (MM) teams. Enterprise will use geographical territories.
• Implement and manage lead scoring models, lead routing, and automation rules to ensure maximum efficiency and alignment with sales leadership directives.
• Ensure HubSpot instance is optimized for the sales team’s workflows, including setting up features like Leads, Products, and Contracts.
• Contribute to the development and execution of Self-Serve or PLG strategies, ensuring the company’s systems and operations support a seamless customer journey from trial to purchase.
• Create and maintain dashboards and reports that provide visibility into key performance metrics such as pipeline health, conversion rates, sales velocity, and customer retention.
• Analyze revenue data to provide insights that support decision-making across the organization.
• Support forecasting and budgeting efforts by providing historical trends and scenario analyses.
• Identify inefficiencies in current revenue operations processes and implement scalable solutions that improve workflow and productivity.
• Develop and enforce best practices around data hygiene, pipeline management, and reporting accuracy.
• Collaborate with sales leaders to optimize sales processes and enhance rep productivity by ensuring that they have the right tools, resources, and systems in place.

Minimum Requirements

• 2-4 years of experience in revenue operations, sales operations, marketing operations, or a related role in a SaaS environment.
• Strong proficiency with CRM platforms (e.g., HubSpot, Salesforce) and marketing automation tools.
• Experience setting up and optimizing CRM workflows, lead scoring, product management, and contract automation.
• Experience with Self-Serve or Product-Led Growth (PLG) strategies is highly preferred.
• Understanding of territory/account management, especially with non-geographic rules of engagement for SMB/MM and geographic-based territories for Enterprise.
• Demonstrated experience in building reports and dashboards, with strong analytical skills.
• Understanding of B2B sales processes, lead lifecycle management, and go-to-market strategies.
• Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
• Strong communication skills with the ability to collaborate across teams.
• Detail-oriented with a passion for driving continuous process improvement.

Preferred Qualifications

• Experience with data visualization tools (e.g., Looker, Tableau).
• Knowledge of SQL or other data querying languages is a plus.
• Familiarity with revenue intelligence tools (e.g., Gong, Clari) is a bonus.

PredictionHealth is currently nothiring in the following states: CA, DC, MT, HI, or NY

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