We are looking for an Enterprise Solutions Engineer to join our Solutions Design team of highly skilled and influential technical consultants supporting our largest merchants. Solutions Engineers are trusted partners to the pre and post-sale process internally and externally, serving as technical experts and helping ensure a smooth transition for our customers on the technical side.  

As an Enterprise Solutions Engineer you will play a critical role in assisting the Sales department to win new business, and designing solutions that the Implementations department can bring to production quickly. You will work with many inter-departmental groups to provide guidance and improve our tools and resources that lead to faster sales cycles, better products, and happier customers. 

Activities and Responsibilities:

• Proactively partner with the GTM team on deal strategy through discovery, problem finding and value proposition discussions.
• Prioritize and manage relationships with internal and external stakeholders on pre and post-sales processes to ensure a smooth transition for customers and partners.
• Lead technical discussions on solution integration, APIs, and eCommerce workflows 
• Respond to RFPs and Security Questionnaires.
• Demonstrate Signifyd products, capabilities, and value to prospects and customers.
• Develop and deliver training and educational assistance to prospects and customers.
• Conduct research and solve problems surrounding new solutions and unique integration scenarios.
• Document customer expectations and order flows to clearly outline the known current state and the desired future state.
• Work hand-in-hand with the Signifyd Implementation Services and Customer Success teams to provide the best possible on-boarding experience for customers.
• Lead proof-of-concept discussions and design to reinforce Signifyd’s position as the market leader.

Requirements and Qualifications:

• 5+ years of experience in a customer-facing technical position, ideally in SaaS 
• 3+ years of experience in customer-facing sales/pre-sales environments.
• Strong independent work ethic.
• Ability to analyze complex situations, develop associated action plans and lead peers towards achieving key objectives.
• Creative, resourceful, detail-oriented, and highly organized.
• Excellent presentation skills virtually and in-person.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Strong technology tool skills (Slack, Looker, Excel, Google Suite, LucidChart, Confluence, Salesforce.com, etc.).
• Experience working with JSON and APIs.  
• Strong project management skills (coordinating, project leading, resource management, delegation, follow-through, etc.).
• Enjoy/Willingness to travel (up to 20%).
• Passion for customer service.
• Passion for new technology.
• Background in eCommerce, financial/payment systems, fraud mitigation and/or data science is a plus.
• Experience with Python, JavaScript, SQL and/or other web, programming, scripting tools is a plus.

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Location(s) Available: Austin, TX, US

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You’ll do

Do you love solving complex technical problems and interacting with people? As a Technical Support Engineer Intern at Cloudflare, you’ll work directly with customers and cross-functional teams to tackle a variety of technical challenges. You’ll gain hands-on experience with our products, learn the inner workings of Cloudflare’s offerings, and deepen your understanding of internet technologies. This role also provides opportunities to develop valuable technical and professional skills, as well as job shadowing experiences to explore different roles within the company. Join us to enhance your skill set while making a real impact!

Responsibilities 

• Fulfill support requests by communicating with Cloudflare customers via chat, email, phone

• Collaborate with senior engineers to analyze and troubleshoot customer issues

• Track support requests using our ticketing system

• Participate in team meetings to discuss and share feedback

• Help create and update technical documentation and run books 

• Provide feedback on our product and potential improvements based on customer interactions

• Support the team in testing new releases and reporting bugs

• Perform other duties/projects as assigned 

Skills and Requirements

• Self-driven and capable of learning new technologies/systems/features with some guidance

• Fundamental understanding of how the Internet works (OSI Model); Cloudflare has a variety of products that presently impact Layers 3, 4 & 7

• Experience using Linux 

• Experience in command line and tools, including curl, dig, traceroute, openssl and git

• Experience writing scripts in Bash, Python, JavaScript, or other scripting languages

• Awareness of what DNS, SSL/TLS and HTTP is and how these function

• Awareness of or experience installing and configuring web servers like Apache, Nginx, and IIS

• Currently pursuing an undergraduate degree in a Computer Sciences or related field 

• Must be able to work 40 hours a week 

• Must be able to commit to a 12 week program

Bonus Points

• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels

• You are familiar with Cloudflare and have a site actively using our platform

Super Bonus Points

• You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese

Available locations: Singapore

What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our mid-market prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• 5 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Work Location: Switzerland (Zurich preferred)
Languages: German and English

What you’ll do

Cloudflare’s solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!).

On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good* practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. 

As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. 

For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success, this role has an emphasis on supporting our clients in the Swiss market.

* As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another! This is where your experience will help.

Who we are

The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. In short, if we are to solve complex problems we need a diverse, curious and collaborative team.

Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. 

In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next.

Additional experience might include a combination of the skills below:

• Proven experience working with clients and organisations in Switzerland.
• Showing up in the right-way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 
• 10+ years of experience in the IT industry (mid-level or senior engineering level experience).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some in-region travel (15~30 days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events.

Bonus!

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. 

Senior Solutions Engineer, Enterprise

Work Location: French-speaking Switzerland (Suisse romande)
Languages: French and English

What you’ll do

Cloudflare’s solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!).

On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good* practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. 

As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. 

For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success, this role has an emphasis on supporting our enterprise clients in the Swiss market.

* As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another! This is where your experience will help.

Who we are

The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. In short, if we are to solve complex problems we need a diverse, curious and collaborative team.

Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. 

In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next.

Additional experience might include a combination of the skills below:

• Proven experience working with enterprise clients and organisations in Switzerland.
• Showing up in the right-way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 
• 10+ years of experience in the IT industry (mid-level or senior engineering level experience).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some in-region travel (15~30 days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events.

Bonus!

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. 

Senior Solutions Engineer, Enterprise

Work Location: German-speaking Switzerland (Zurich preferred)
Languages: German and English

What you’ll do

Cloudflare’s solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!).

On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good* practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. 

As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. 

For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success, this role has an emphasis on supporting our enterprise clients in the Swiss market.

* As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another! This is where your experience will help.

Who we are

The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. In short, if we are to solve complex problems we need a diverse, curious and collaborative team.

Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. 

In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next.

Additional experience might include a combination of the skills below:

• Proven experience working with enterprise clients and organisations in Switzerland.
• Showing up in the right-way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 
• 10+ years of experience in the IT industry (mid-level or senior engineering level experience).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some in-region travel (15~30 days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events.

Bonus!

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. 

Job Location: Austin, TX | Atlanta, GA | Denver, CO | New York, NY | San Francisco, CA | Seattle, WA | Washington DC

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical inquiries via email, chat, phone, and social media. From Enterprise corporations with petabytes of web traffic to Wordpress bloggers using our platform for free, we are here to help. Being the eyes and ears of Cloudflare, we act as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

What you'll do 

The Cloudflare Escalation Engineer will perform deep, technical troubleshooting for complex, escalated issues. This role owns the customer escalation process and works with various Product and Engineering teams to identify product bugs, network problems, and platform issues. Escalation Engineers foster a close relationship with SRE, Network, Engineering and Product teams. They act as an escalation point, isolate/replicate problems, and gather technical information/expectation.

Responsibilities

• Provide coverage (shift rotation including possibility of weekends and Pacific Time hours) for technical troubleshooting of escalated issues 
• Triage Customer Escalation issues to find the quickest most efficient path of resolution
• Work cross-functionally with various teams across the company from engineering to sales

Requirements

• 2-3 years of technical troubleshooting experience, preferably in technical support or system reliability engineering
• Excellent verbal and written communication skills, ability to disseminate clear and appropriate  information to both business and technical audiences
• Able to manage multiple priorities, commitments, and projects

Core competencies (“Desired skills, knowledge and experience”)

• Extensive technical support experience
• Expertise in troubleshooting application protocols (L7 - DNS, HTTP, etc)
• Expertise in troubleshooting network infrastructure (L3/L4)
• Expert with Linux command line tools  (curl, dig, git, traceroute, mtr)
• Expert at analyzing data using tools like grafana, kibana, and SQL
• Able to clarify complex technical issues and coordinate efforts to resolve
• Able to identify and share/suggest process improvements 
• Demonstrated leadership, prior mentoring experience
• Self-motivated, self-directed, strong relationship building, can positively influence the actions of others, team player
• Comfortable handling inbound and outbound customer calls

Bonus Points

• Experience with regular expressions
• Knowledge of web programming (HTML, Javascript, PHP) and scripting (bash, Python)
• Experience managing/configuring non-HTTP applications (email, DNS, FTP, SSH, etc.)

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $91,000 - $111,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $105,000 - $129,000
• For Bay Area-based hires: Estimated annual salary of $111,000 - $135,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

The salary range for this role is $2,800 - $6,000 per month (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

Compensation:

For this mid-level development role, with 3-7 years of experience, the compensation range is $2,800 - $6,000 USD per month. This range is designed to reflect the skills, experience, and value brought to the team, ensuring competitive and fair pay within the industry.

About the Role: 

We are seeking a talented and motivated Software Engineer II who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.
 As a Software Engineer II, you will be responsible for solving our most challenging problems along with a highly-motivated team.

In this role, you will work closely with other engineers across multiple teams to provide high-quality, scalable, and innovative products. Your day-to-day responsibilities will include partnering with other engineers to design, develop, and deliver new features. As your skills grow so will the size and scope of the projects which you’ll be involved in. Sezzle has a strong culture for promotion with defined paths through Engineering that matches all levels. You’ll be working as part of a full-stack Engineering team which has varied disciplines.

Key Role Responsibilities: 

• Build and maintain new innovative product features focused on actively learning new areas of the product
• Collaborate with owners for different product features to gain insight and offer constructive suggestions for improvements
• Be an active participant in design/architecture discussions sharing your ideas while building the next generation of features for the Sezzle platform  
• Hands-on with our codebase and a contributor to code reviews
• Mentor other engineers who are starting along their career path
• Work with the team to continuously build and deploy scalable solutions
• Assist in planning, estimations, and completion for projects brought up by the team stakeholders

Minimum Requirements: 

• Experience solving technical problems as part of a team
• Bachelor's in computer science (preferred) or equivalent related experience 
• Familiarity with modern Frontend Development, with React experience preferred
• Ability to solve problems with backend-focused languages like Go or similar compiled statically typed language
• Intermediate understanding of relational databases like MySQL

Preferred Knowledge and Skills:

• Knowledgeable in writing automated tests for applications (unit, integration, end-to-end)
• Familiar with the basic principles and design of RESTful APIs
• Basic knowledge of a Microservice Architecture
• Close familiarity with software engineering tools, software development methodology, and release processes

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit- you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results- you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Sezzle’s Technology Stack:

• Languages:Golang, Typescript, Python
• Frontend:Typescript - React and React Native
• Backend:Golang
• Database:MySQL, Postgres, Elasticsearch
• DevOps & Cloud:AWS, Kubernetes
• Version Control:Git
• CI/CD:Gitlab
• Testing:Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote

The salary range for this role is $4,600 - $8,500 per month (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

Compensation:

For this senior development role, with 8+ years of experience, the compensation range is $4,600 - $8,500 USD per month. This range acknowledges the extensive expertise, leadership capabilities, and significant contributions expected at this level, offering a competitive salary to reflect the value of advanced skills and experience.

About the Role: 

We are seeking a talented and motivated Senior Software Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

As a Senior Software Engineer with Sezzle, you will work with a highly-motivated team to tackle interesting and challenging problems across multiple areas of the organization. Your experience and guidance will help other members of the team level-up their own skills as well.

In this backend focused role, you will work closely with stakeholders from Product, Support and the business. You’ll also partner with other engineering teams to provide high-quality, scalable, and innovative solutions to internal and customer problems. Your day-to-day responsibilities will include designing, developing, and delivering new features, as well as unblocking and mentoring your teammates.

This role has both an internal and external focus, your contributions will make a meaningful difference in the day-to-day lives of your peers at Sezzle, enhancing their ability to support our business and customers, and you will have opportunities to take any feedback and iterate.

Key Role Responsibilities: 

• Design software applications and features in Golang and React
• Help build out a distributed architecture, creating solutions that work within it, maintaining consistency while scaling highly
• Coordinate with internal company stakeholders to design market winning products
• Develop and collect metrics to drive continuous improvement of existing products
• Deliver high quality features which can be tested and adheres to reporting standards
• As needed, lead small development teams to bring a project to market
• Mentor other engineering teammates to help elevate their experience and knowledge

Minimum Requirements: 

• At least 7 years of full-stack software engineering experience
• Experience bringing new ideas and building consensus on the path forward
• Experience with building and serving REST APIs using Go and Java Python or a similar language.
• Experience working in a distributed, cloud-based architecture, with either design patterns like transactional outboxes, or queuing tools like RabbitMQ, SQS, Kafka
• BS in Computer Science or similar degree, or equivalent work experience.

Preferred Knowledge and Skills:

• Experience with SQL based RDMS through an ORM tool
• Comfortable using observability platforms like Prometheus, or vendor solutions like NewRelic or Datadog to instrument your code for production monitoring and alerting.
• DevOps experience with CI/CD pipelines
• Familiarity with containerized micro-service architecture deployed with Kubernetes on AWS
• Demonstrated history of delivering commercial APIs and web applications
• A clear record of getting products to market and prioritizing solutions and improvements based on stakeholder/customer feedback.

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit- you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results- you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Sezzle’s Technology Stack:

• Languages:Golang, Typescript, Python
• Frontend:Typescript - React and React Native
• Backend:Golang
• Database:MySQL, Postgres, Elasticsearch
• DevOps & Cloud:AWS, Kubernetes
• Version Control:Git
• CI/CD:Gitlab
• Testing:Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote

The salary range for this role is $1,500 - $3,000 per month (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a talented and motivated  Junior Software engineerwho is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. The Junior Software Engineer will assist us with the design, development, and installation of software solutions. Your duties will include development, writing code, and documenting functionality. You should be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design.

Compensation:

For this junior development role, with 0-3 years of experience, the compensation range is $1,500 - $3,000 USD per month. This range is designed to accommodate early-career professionals and reflects the foundational skills and potential for growth within the role.

Interview Process

We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.

• Application submitted (you are here)
• Cognitive test (12 min)
• Coding assessment (~1.5 hours)
• Potential English assessment
• Interview with recruiters (30 min)
• Interview with engineers (1 hour)
• Interview with engineering leadership (30-45 min)
• Offer!

Sezzle Technical Stack:

• Golang backend, React / React Native front-end
• Grafana / Loki / Prometheus metrics
• Kubernetes
• AWS
• Amazon Aurora (MySQL) RDS
• Gitlab CI/CD deployments
• Unit, Integration, and end-to-end testing

Responsibilities:

• Be an integral part of the software development lifecycle
• Work as an integrated team member developing new features
• Evaluate and deploy software tools, processes, and metrics
• Provide support and consulting on software systems usage
• Ensure compliance with project plans and industry standards

Ideal Skills and Experience:

• Experience working on single page web applications (SPA)
• Experience with backend API development
• Experience with relational database storage and retrieval
• Familiarity with software engineering tools, software development methodology, and release processes
• BS degree in Computer Science or Engineering, or equivalent experience

Sezzle’s Technology Stack:

• Languages:Golang, Typescript, Python
• Frontend:Typescript - React and React Native
• Backend:Golang
• Database:MySQL, Postgres, Elasticsearch
• DevOps & Cloud:AWS, Kubernetes
• Version Control:Git
• CI/CD:Gitlab
• Testing:Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

#Li-remote

The Basics:

Tanium is looking for a curious, driven, and analytical individual to join its Business & Data Analytics organization as an Intern. This role will interact with various teams and levels of management, and the right candidate must have the ability to communicate with multiple levels across Sales, Finance, and other Operations teams to provide actionable insights and support key business strategies. The intern will gain hands-on experience in analytics, business insights, and operational excellence, working directly with business leaders to translate data into meaningful outcomes.    

What You’ll Do:

• Join a high-performing, geographically dispersed team to enable critical insight and operational excellence across regional sales organizations
• Analyze key metrics such as pipeline progression, whitespace opportunities, and customer segmentation to support business growth strategies
• Leverage data from various sources like Salesforce CRM, SQL, and our Snowflake data warehouse to conduct deep dives and build insightful dashboards.
• Support ad-hoc analysis requests from senior stakeholders and help build scalable processes for data analysis
• Contribute to the development of predictive models and dashboards to enable real-time business decision-making 
• Present findings and recommendations to various levels of management, enhancing your communication and presentation skills.     

We’re Looking For:

• Authorized to work in the U.S. now and in the future
• Available to work full-time from June 19, 2025 to August 15, 2025
• Pursuing a bachelor's degree preferably majoring in business or a related field (e.g. Business Management, Economics, Finance, Data Analytics / Data Science, Marketing, Communications)
• Has a natural curiosity and eagerness to solve complex business problems through data analysis and critical thinking 
• Graduating Fall 2025 or Spring 2026
• Maintaining a GPA of 3.5 or higher
• Proficient in Excel, PowerPoint, Google Sheets, and Google Slides required. Experience with SQL, Power BI, Tableau, and other data analysis tools is a plus.   
• Comfortable working in SQL, PowerBi, Python or other similar skill sets  
• Strong in written and verbal communication skills, including presenting to executives and large groups  
• Familiarity with Salesforce CRM strongly preferred 
• Experience working within a high-growth, technology company helpful

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy

Hi, we're Oscar. We're hiring a Data Scientist to join our Data team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be responsible for developing dashboards, models, and tools to understand cost and utilization trends, and to influence and inform business strategies through effective data visualization and storytelling. You will partner closely with our Market P&L, Tech and Actuarial teams to visualize, segment and analyze claims data to better understand Oscar's medical costs, including building frameworks to quantify avoidable spend and measure and monitor outcomes.

You will report to the Associate Director, Data Analytics.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role is: $119,200 - $156,450 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities

• Apply data visualization best practices to build user-friendly dashboards that highlight medical cost utilization trends and outliers
• Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings clearly and concisely
• Build, maintain, and enhance KPI frameworks to closely monitor financial performance
• Develop standardized, highly governed data sets that are comprised of the most commonly used fields and metrics needed to evaluate medical costs
• Build utilization benchmarks to help drive understanding of actual versus expected performance
• Collaborate with data leaders and business teams to enhance data processes, providing necessary data support to develop strategies for monitoring cost and utilization trend
• Develops data structures and pipelines to organize, collect and standardize data that helps generate insights and addresses reporting needs
• Create models and tools that generate insights to detect healthcare inefficiencies and recommend actions to mitigate them
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• A bachelor's degree in a technical field OR 1+ years of relevant work experience
• 1+ years experience working with SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests
• 1+ years experience in healthcare, finance or the insurance industry
• 1+ years experience building data models and using more advanced analytics methods, including conducting in depth analysis, rather than simple descriptive analysis

Bonus Points

• Strong communication skills, verbal and written, around business reporting impact and requirements, as demonstrated by experience on at least 2 reporting projects requiring communication between technical and non-technical users
• Master's degree in a technical field
• 1+ years of experience developing dashboards and working with Looker or other business intelligence/data visualization tools
• Knowledge of or previous work experience in medical economics or health insurance
• Exposure to ACA-specific healthcare laws, regulations, and compliance requirements

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Role - Senior Performance Test Engineer 

Responsibilities:

• Design, develop, and execute performance tests to measure application performance, scalability, and reliability.
• Develop and maintain performance test scripts using tools such as JMeter, Gatling, Loadrunner, or Neoload
• Analyze performance test results, identify bottlenecks, and provide recommendations for improvement
• Creating Performance test reports including associated metrics
• Design end to end performance test strategy and test plan
• Develop performance testing framework & data collection tools
• Effective communication with the cross functional teams such as Development, Product, Business Analysts and SMEs to understand/clarify Non-Functional requirements
• Understanding products and usage workflows for an effective performance analysis
• Serve as a key member and will be responsible to deliver high-quality products.
• Align the performance testing with the various SDLC/Agile methodologies and customer environment to make it successful
• Able to take on leadership responsibilities and influence the direction of the Performance Testing effort, and its schedule and prioritization aligned as per Organization goals
  
  

Qualifications:

• Bachelor’s or relevant degree in Computer Science, Engineering, or a related field
• Solid 6-8 years of hands-on experience in using any of the performance testing tools such as  JMeter, Gatling, HP LoadRunner, Neo Load, Blaze Meter etc., with various protocols like HTTP/HTML, Web Services, MQ, Websocket etc. 
• Extensive experience in end to end Performance Testing, Analysis, Troubleshooting and Optimization of large-scale enterprise systems
• Strong understanding of performance testing concepts and various test types such as load testing, stress testing, endurance testing etc. 
• Hands on Experience with monitoring and logging tools such as New Relic, AppDynamics, SumoLogic or Splunk
• Proficiency in any of the scripting languages such as Java, Ruby, Python, Bash or Groovy
• Good experience working in Cloud (AWS, Azure, GCP), Agile, CI/CD, DevOps environments
• Hands on experience with Kubernetes clusters and pods
• Experience with continuous integration tools (i.e. Jenkins, Travis)
• Innovative skills to improve performance engineering and system scalability effectiveness
• Strong analytical and problem-solving skills, with the ability to interpret performance test results and identify areas for improvement
• Excellent communication and teamwork skills, with the ability to work with cross-functional teams

 Nice to have:

• Familiarity with open-source software
• Linux OS system management experience
• Ubuntu, RHEL, Amazon Linux, etc.
• Operational knowledge of Drupal or any content management system in a production setting
• Certifications in Testing or Cloud technologies 

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.