Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developerto join our Accounts & Billingteam. Reporting to the Engineering Manager, you will be a key part of the team responsible for our critical Account and Billing platforms! Through your technical mentorship and leadership capabilities, you will play an important role in supporting the team to thrive while working cross functionally with our product and design teams to ensure our users are able to achieve their goals and seamlessly navigate our pricing and packaging opportunities.

This position is available to candidates located in Canada.

About the Team

Our engineering team consists of over 50 developers across multiple product streams. Each team owns a key portion of our experience. We are passionate about creating awesome products and making Vidyard an amazing place to grow and ship.

The Accounts & Billing team focuses on developing and optimizing the core systems and services that support permissions, accounts, and billing functionalities across Vidyard's applications and services. Our role is to deliver scalable and extensible platforms, enabling other teams to efficiently iterate on our existing products as well as easily launch and monetize new products.

What You’ll Bring to this Role and Your New Team

• A solid background in software engineering—you have had 6+ years of experience shipping user-facing, scalable web products.
• The ability to work across the software stack as a generalist while bringing experience to either front-end or back-end development.
• Proven ability to make informed architectural decisions and contribute to the overall technical strategy.
• Strong documentation skills, with a commitment to maintaining clear and comprehensive technical documentation.
• Proficiency with AWS services, including S3, Lambda, SQS, and other related technologies.
• A history of success delivering on different initiatives in an agile, iterative environment.
• Strong communication and collaboration skills—you strive for clarity and understanding and can navigate discussions around risks and tradeoffs.
• The desire to drive improvements to our quality, reliability, and performance standards.
• Lean thinking and an experimental, metrics-driven mindset.
• A high tolerance for ambiguity and a recognition that action is sometimes the best path to discovery.
• Eager to share knowledge among other senior - staff level developers and mentor junior and intermediate developers on your team.

Our Tech Stack

• Version control - e.g. Git
• Testing frameworks such as RSpec, Jest, Mocha
• Modern front-end stacks - e.g. Vue.js, React.js
• Modern mobile frameworks - React Native
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Nice to have experience architecting microservice infrastructures 
• Distributed computing concerns such as message queues and pub/sub
• Operational concerns such as monitoring and logging

Our engineering team consists of generalists with expertise leaning toward either front-end or back-end development, all maintaining a comprehensive understanding of the full stack. Join us in shaping the future of Vidyard's core offerings and delivering unparalleled value to our customers.

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Pathstream | Engineering | Remote or Hybrid (SF + NY)

Pathstream is hiring a Full Stack Software Engineer to build highly scalable solutions that enable positive user experiences and measurable business growth, ensure application performance, and contribute to the development of the Engineering team.

This is a full-time, salaried position and reports to an Engineering Manager.

WHAT WE DO

Pathstream was founded on the premise that substantial unrealized economic & human potential exists within each organization’s frontline workforce. We are reshaping the way employees and managers on the frontlines excel in their careers. In this age of rapid tech evolution, our partnerships transform frontline teams from transactional to relational, from back office to middle office, and from task-oriented to strategic. 

Our innovative platform provides personalized career pathing, tailored 1:1 coaching, and robust skill-building experiences which collectively support and equip frontline employees to succeed professionally. Our goal is to unlock opportunities for frontline workers in contact centers, bank branches, fraud, claims, credit card servicing, customer service, and shared services divisions – ultimately benefiting individuals and their employers alike

THE ROLE

• Work across the full stack, building highly scalable solutions that enable positive user experiences and measurable business growth.
• Develop new features and infrastructure in support of rapidly emerging business and B2B product requirements.
• Contribute to efforts in modernizing core systems, ensuring that the platform stays up-to-date with the latest technologies and best practices to remain scalable and competitive.
• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design.
• Support end-to-end life cycle for the production of software and applications.
• Collaborate closely with product management and design teams to define and refine feature requirements, ensuring the delivery of products that meet business objectives and improve customer experiences.
• Participate in code reviews and pairing sessions, promoting high coding standards.
• Continuously identify opportunities for technical improvements, advocate for best practices, and contribute to a culture of excellence.

ABOUT YOU

• 3-5 years of full-stack engineering experience in high-growth environments, ideally within B2B or SaaS companies.
• Comfortable working in ambiguity and making data-driven decisions to achieve business metrics.
• Highly collaborative, thriving in team environments where you can contribute to the development and success of others.
• Strong communication skills, able to explain technical concepts to both technical and non-technical stakeholders.
• Proficiency in key technologies such as Ruby on Rails, React, Javascript, Docker, PostgreSQL, and AWS.
• Curious or some hands-on experience with GenAI tools and excitement to gain more production experience 

WHAT WE OFFER

• Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, and business
• Opportunity to work out of our San Francisco or New York offices, for those located in these geographies.
• Exact salaries for the positions we offer will be determined based on two factors: your level of job-related experience and the geographical tier of the role.
• Comprehensive benefits package
• 100% employer-paid medical, dental, and vision insurance coverage for you and 50% for your partner/spouse and dependents
• Health, commuter, and parking flexible spending accounts
• Employee Assistance Program (mental health, financial health, legal support, and more)
• Free access to wellbeing apps like Ginger and Headspace 
• Flexible paid time off and paid holidays
• Generous paid parental leave 
• Annual professional development budget
• Life insurance (100% company paid)
• 401(k)
• Short and long-term disability insurance

Salary:

• Zone 1: $130k-$143K (SF, NYC metro)
• Zone 2: $109K-$120K
• Zone 3: $104K-$115K

At Pathstream, we believe in equitable compensation and ensuring that our salary bands align with industry standards and regional variances. This approach allows us to reward expertise appropriately and accommodate the varying cost of living in different locations. 

You're encouraged to apply even if your experience doesn't precisely match the job description. We look forward to learning about your career journey and superpowers.

COMMITMENT TO DIVERSITY AND INCLUSION

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal-opportunity employer. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

WORK AUTHORIZATIONS

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

SAN FRANCISCO FAIR CHANCE ORDINANCE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-LR1

About the team

Our Network Services product suite puts the connectivity, scale, and performance of Cloudflare’s global network in front of customers’ internal network infrastructure and private networks. Our team works with Rust, Go, Linux, and cloud technologies to build network operating systems and distributed cloud backends. We are looking for engineers who are just as interested in building their own Linux-based OS as they are in cloud architecture, and just as interested in Rust as they are in Go.

Magic WAN Connector

The Magic WAN Connector is a lightweight network operating system providing zero touch connectivity to the Cloudflare network, extending the power of the Cloudflare global network to customer locations, and providing local network access to Cloudflare’s cloud-native networking services at the Edge. Connectors are deployed worldwide on certified networking hardware and virtual machines, and are managed via a cloud backend.

About the role

We’re looking for curious and empathetic engineers who are excited to join us in changing the way networking is done. Some of the things our team works on include:

• A lightweight linux OS, with custom software written in Rust
• A distributed cloud backend using Go, Kubernetes, and PostgreSQL
• Release, Deployment, and Testing systems for various applications including operating systems and backend APIs
• Debugging packet flows and IPsec tunnels that span the globally distributed Cloudflare network and globally distributed customer networks, often involving debugging of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
• Partnering with some of the best engineers and product managers to solve big problems

Desired skills, knowledge, and experience

• Rust and/or Go programming
• Broad networking expertise across L3-L7 networking flows and protocols
• Experience designing and integrating RESTful APIs and backend systems
• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
• Experience building and shipping highly distributed systems with best SRE practices
• Experience with embedded OS build tools like Buildroot or Yocto
• Able to work across teams and level common, sustainable solutions
• Focus on clarity in written and verbal communication

Compensation

Compensation may be adjusted depending on work location. There are multiple levels open on the team, both mid & senior level.

Senior Level (4)

• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000.
• For Colorado-basedhires: Estimated annual salary of $168,000 - $206,000.

Mid Level (3)

• For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developerto be a key player in our Developer Platformteam. In this role, you'll be working closely with an awesome team of developers and a product manager, all under the guidance of an Engineering Manager. Your goal? To use your skills to simplify and enhance the day-to-day experience of our developers.

This role is available to candidates currently located and eligible to work within Canada.

About the Team

Our Developer Platform team is where innovation meets expertise in two dynamic pillars:

Infrastructure Pillar: This area is dedicated to crafting the foundational infrastructure for microservices that propel our business forward. They are at the forefront of defining and realizing a vision for best-in-class scalability and availability. Ensuring our services thrive in Kubernetes clusters, with a keen focus on observability (Metrics, Logging, Distributed Tracing).

Developer Experience Pillar: Focuses in empowering and unblocking product teams with state-of-the-art developer tooling. Think cloud development environments, cutting-edge CI/CD tooling (build, test, deploy), crafting golden paths, streamlining onboarding processes, and leading the way in incident management. It's all about creating a smooth, efficient developer journey.

By ensuring our infrastructure is robust and our developers are well-supported, our Developer Platform team plays a crucial role in enabling our business to thrive and innovate.

What You’ll Work On

• A cross-functional team that implements platform tools, automates processes, maximizes uptime, and maintains a Kubernetes-based cloud development environment.
• Enhancing the technical expertise of fellow engineers on the team and providing insightful, thorough code reviews.
• Identify opportunities to Introduce new workflows or tooling to enhance the developer experience.
• In partnership with the team, you will be responsible for the observability solution, implementing best practices for Logging, Metrics, and Tracing.
• Creating and running enablement sessions to empower developers. Improve and maintain comprehensive documentation to facilitate easier onboarding and efficient processes.
• Participating in a rotation program to support developers with questions and issues related to internal tools, ensuring smooth operations.

What You’ll Bring to this Role and Your New Team

• Technical Expertise:5+ years of experience in software development and a strong understanding of cloud development environments and CI/CD practices, with practical experience using tools like GitHub Actions and other CI integration tools (e.g., Merge Queue, code coverage, etc.).
• Developer Experience Advocate: You're all about crafting tools that resonate with engineers. Your focus? Simplicity, supportability, ease-of-use. Plus, you're a pro at gathering feedback and enhancing the developer experience.
• Decisive in Ambiguity: You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Collaboration Across Teams: Work closely with product teams to build a robust infrastructure that aligns with business needs and developer requirements. You excel in making things clear, understanding risks, and discussing trade-offs.
• Quality Leader: You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental: You have a metrics-driven approach and love to experiment.
• Mentor & Guide: Sharing knowledge and mentoring team members is second nature to you.
• Problem-Solving Skills: Ability to identify and address pain points in the developer workflow, implementing effective solutions.
• Feedback-Driven Approach: Eagerness to learn from developer feedback through surveys and interviews, and apply these insights to drive improvements.

Bonus if you:

• Have past experience working at a SaaS Product Led Growth company.
• Are experienced with AI

Technical Skills We’re Targeting:

• Experience with the Kubernetes echo system tooling
• Experience with scripting languages such as python
• Infrastructure as Code tooling - e.g. Terraform
• Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD pipelines and tools like ArgoCD, Jenkins, GitLab CI, CircleCI, or GitHub Actions.
• Observability tools including Prometheus, Grafana, Datadog and Rollbar
• Some experience of modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Distributed computing concerns such as message queues and pub/sub
• Understanding of Graphql and RESTful APIs

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, and you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

About the team

As a backend software engineer on the Magic Visibility team, you will contribute across a wide range of technologies and systems to deliver new products that provide network visibility and insights to our customers. You will help build and grow a globally distributed network data collector and the pipeline that delivers, processes, and stores the massive stream of data. You will build backend services that analyze this network data and correlate it with a multitude of other data sources within Cloudflare. You will build APIs and integrations with other products such as DDoS mitigation, Magic Transit, and Magic Firewall to enable customers to take action on insights we surface. You will scale all of these technologies to enable access to these products to all Cloudflare customers.

We’re looking for curious, empathetic engineers who are excited to work across the whole stack of technologies we use at Cloudflare to quickly deliver end-to-end solutions!

Desirable skills, knowledge, and experience

• Experience building, shipping, and supporting large-scale software applications
• Experience with message streaming and stream processing technologies, such as Kafka
• Background in statistics, mathematical analysis, and data modeling
• Knowledge of SQL and common relational database systems such as PostgreSQL
• Systems-level programming experience, especially in Go or Rust
• Strong ability to debug issues in complex systems
• Excited by quickly delivering results that make a meaningful difference to customers
• Motivated to own solutions end-to-end, driving all stages of the design, development, and deployment process
• Creative, open-minded, collaborative problem solver
• Focus on clarity in written and verbal communication

Compensation

Compensation may be adjusted depending on work location. There are multiple levels open on the team, both mid & senior level.

Senior Level (4)

• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000.
• For Colorado-basedhires: Estimated annual salary of $168,000 - $206,000.

Mid Level (3)

• For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You’ll do

Do you love solving complex technical problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking an experienced Network Security Engineer to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare products from Magic Transit Infrastructure Protection, Argo Smart Routing, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.

Skills, Knowledge, and Experience

• Fluent English speaker is a requirement
• Minimum 3 years working within a Technical Support team solving various technical issues 
• Self-driven and capable of learning new technologies / systems / features with little guidance
• Fundamental understanding how the Internet works (OSI Model)
• Advanced understanding of internet protocols like TCP and UDP
• Computer Networking fundamentals, experience with iptables and looking glass
• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• Packet capture analysis
• Experience in command line and tools, including curl, dig, traceroute, openssl, git
• Experience troubleshooting DNS, SSL / TLS, HTTP
• Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS
• Experience writing scripts in Bash, Python, JavaScript or other scripting language
• Experience in working as part of a team in a customer-facing role

Responsibilities

• Communicate with customers via chat, email, and phone 
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable
• Work with Engineering and Product teams to improve products and tools

Availability and Schedule Requirements

• Flexibility to work varying work schedules including; Tuesday through Saturday, Sunday through Thursday, holidays, weekends, more than 5 days in a row, or additional hours on occasion.

Bonus Points

• You are familiar with Cloudflare and are actively using our platform
• You have worked with PostgreSQL, MySQL, MS SQL, and other database servers
• You are fluent and can troubleshoot in other languages beyond English and Spanish

EquipmentShare is hiring a Senior Software Engineer 

Your role in our team

What you'll be doing

As a Senior Software Engineer you will 

Who you are

So, what is important to us?

What we will offer you

#LI-Remote

About the department

Cloudflare’s Billing Engineering team builds and maintains all the internal/external billing services related to customer onboarding, subscription management, payments, provisioning, usage processing/analytics and back office integrations with financial systems. This is a vital team central to every product launch, campaign or initiative Cloudflare undertakes. There are constantly multiple high profile initiatives going on, therefore the ability to context switch, communicate proactively and manage expectations is a key.

The Billing Team is a place where you will learn fast, interface with all other engineering product teams, work with empathetic and team driven engineers, solve hard challenges and celebrate wins. Introspection, project/incident retrospectives, team communication is central to our success. 

What you'll do

We are looking for an engineer to join our Billing Team; an energetic team focused engineer who is growth mindset oriented, able to drive their work from inception, requirements definition, technical specification phase, development, testing and go live.

You will work on a range of transactional microservices written in Go. You will be involved in helping to maintain our operational excellence by triaging, solving various inbound tickets related to issues across services billing maintains. As you grow within the team you will be given opportunities to own bigger initiatives and lead projects from start to finish solo or as part of a smaller team.

Our tech stack is a modern container-based microservice architecture. Technologies we use include Docker, Go (golang), PostgreSQL, Redis, Kafka, Kubernetes, Temporal and the usual Unix/Linux tools and workflows. We strive to build reliable, fault tolerant systems that can operate at Cloudflare’s scale.

Desirable skills and knowledge

• BS+ in Computer Science or equivalent experience
• 5+ years professional experience as a developer/engineer
• Knowledge of Golang or desire to learn it
• Solid understanding of RESTful APIs and service security
• Working knowledge of SQL and relational databases such as PostgreSQL or MySQL
• Experience with modern Unix/Linux development and runtime environment
• Experience implementing secure and highly-available distributed systems/microservices
• Familiarity with event driven architecture
• Experience with API tooling and standards (Swagger/OpenAPI, OAuth/JWT)
• Strong interpersonal and communication skills with a bias towards action

Available Locations: Lisbon or Remote Portugal

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in the U.K., is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community.. We are Acquia. We are building for the future and we want you to be a part of it!

The Opportunity

The SRE engineer is responsible for designing and delivering secure and highly available solutions. You will be a critical part of a team focused on ensuring our services are ready and stress tested. You should be comfortable taking on new challenges, defining potential solutions and implementing designs in a team environment. You will be working on a tech stack composed of Linux, Kubernetes, Ruby, Go-lang, Python, pgSQL, MySQL, Redis, Jenkins, Github and GCP.

You'll Spend Time:

• SRE partners closely with Engineering and Support. We are responsible for the deployment, and continuous operation of the Monsido platform. 
• Making sure we automate as many tasks as possible to make diagnostics, scaling, healing and deployments a breeze.
• Working on a team responsible for a blend of architecture, automation, development, and application administration.
• Developing and deploy solutions from the infrastructure, to the network, and application layers, on public cloud platforms.
• Ensuring our SaaS platform is available and performing, and that we can notice problems before our customers.
• Collaborating with Support and Engineering on customer issues, as needed.
• Working with distributed data infrastructure, including containerization and virtualization tools, to enable unified engineering and production environments;
• Developing dashboards, monitors, and alerts to increase situational awareness of the state of our production issues/sla/security incidents.
• Independently conceiving and implementing ways to improve development efficiency, code reliability, and test fidelity.
• Participating in on-call rotation

You'll be Successful if You:

• Are anExpert in Unix/Linux OS administration (5-8 years)
• Proficient with computer network setup and debugging
• Proficientwith at least one scripting language (Shell, Python, …)
• Competentwith deploying, tuning, and maintaining Linux-based, highly available, fault-tolerant platforms in public cloud providers such as GCP, AWS or Azure
• Competent with Kubernetes
• Competent with application containerization
• Competent with SQL and relational database administration (PostgreSQL, MySQL)
• Competent with configuration management

Suggested Years of Experience:

• DevOps and/or build & release experience including delivery: +3 years
• Software Configuration Management tools: +2 years
• DB/Data Platforms: CitusDB/PgSQL: +2 years
• Application monitoring tools: +2 years
• Experience with Kubernetes and containerization +1 year

Extra credit:

• Best practices in infosec.
• The ability to dig deep into infrastructure and code to solve problems.
• The drive to solve traditional operations problems through automation.
• High attention to detail.

Acquia is an equal opportunity employer. We hire without regard to age, colour, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, or any other status protected by applicable law.

Your impact

• Create a direct impact in the world by helping Handshake to democratize the opportunity for our millions of students
• Work in an impressive innovative environment with many growth and career development opportunities.
• Grow and scale a team, hiring top talent focusing on DEI
• Help to define our culture and processes, not only as a team but also as an organization

Your role

• Build, lead, and successfully develop a team of software engineers from all levels; defining their career development plans, setting specific goals, and motivating them to achieve results as part of their growth
• Foster and develop strong consumer habits, building high quality products through iterative approaches, along with building strong hypotheses and experimentation
• Successfully manage performance; mentoring and coaching software engineers, supporting both high and underperforming individuals
• Partner closely with key stakeholders across Handshake, including Design, Product Management, and strategic business partners to define clear, ambitious, attainable, metric-oriented goals for their team
• Guide technical decisions and provide technical coaching, helping tech leads to define and prioritize engineering roadmap
• Lead with empathy as you help us nurture a culture of growth, inclusion, and belonging

Your experience

• Build, lead, and develop successfully a team of software engineers from all levels (from junior to senior) defining their career development plans, setting specific goals, and motivating them to achieve results as part of their growth
• Works cross-functionally to define, drive and track product-level success
• 4+ years experience managing a technical team, 5+ years in technical leadership roles, 8+ years in software engineering
• Demonstrated experience working with or across other engineering teams to ship features or technical improvements
• Experience working as an, and managing, Full-Stack engineer(s), with either web or mobile clients
• Experience working with any or all of: Ruby/Rails, Go, Python, Javascript/React, and Swift/SwiftUI
• Experience working with any or all of: ElasticSearch, Redis, PostgresQL, SideKiq, and GCP Pub/Sub, DataFlow, and Spanner

Compensation range

• $222,500 - $250,000/year

Want to learn more about what it's like to work at Handshake?Check out these interviews from our team members!

How will this role have an impact?

As a Senior Database Reliability Engineer specializing in PostgreSQL, you will play a critical role in designing, managing, and optimizing our cloud based PostgreSQL database infrastructure. You will ensure the reliability, availability, and performance of our database systems while fostering a collaborative and innovative environment. This position requires deep operational expertise in PostgreSQL, experience with Azure, and a strategic mindset to drive database solutions that align with our commitment to reliability and sustainability.

Key Responsibilities:

• Database Management: Design, implement, and maintain PostgreSQL database systems, primarily managed instances in cloud environments (Azure), to ensure high availability, performance, and reliability.
• Performance Tuning: Conduct performance tuning and optimization of database queries, indexes, and configurations to enhance efficiency.
• Backup and Recovery: Develop and manage robust backup and recovery strategies, ensuring data integrity and availability in case of failures.
• Monitoring and Troubleshooting: Implement and maintain monitoring solutions using tools such as Redgate, pganalyze, and New Relic to proactively identify and resolve database issues, ensuring minimal downtime and optimal performance.
• Security: Implement and maintain database security measures, including user management, encryption, data masking and access controls, to ensure compliance with healthcare regulations.
• Collaboration: Work closely with cross functional teams to support application development and deployment processes.
• Documentation: Maintain comprehensive documentation of database configurations, procedures, scripts and best practices.
• Standards and Procedures: Provide guidance in the creation and modification of standards and procedures including scripts for automation and reporting for adherence to standards.
• On-call Support: Participate in on-call rotations as an opportunity to enhance the reliability and performance of our database systems, ensuring minimal disruptions and optimal performance without frequent interruptions.
  
  

What You’ll Need (Required Qualifications):

• Experience:
  • Minimum of 10 years of operational experience at scale in database management with at least 6 years focused on PostgreSQL.
  • Extensive experience managing PostgreSQL databases in cloud environments, particularly Azure. Experience with GCP is a plus but not required.
  • Hands-on experience with Continuous Integration/Continuous Deployment pipelines, Database/Schema as Code tools, and Git workflows.
  • Expert level experience analyzing and tuning queries to improve application performance.
  • Experience with database recovery, including point-in-time recovery and transaction wraparound process remediation.
  • Experience with management of Postgres Vacuuming process, able to design and implement processes and standards to prevent production impacting Vacuuming events.
  • Experience with PostgreSQL upgrade processes.
• Technical Skills:
  • Advanced knowledge of PostgreSQL architecture, performance tuning, and query optimization experience with Azure Query Performance Insight is a plus.
  • Advanced knowledge of operating databases at large scale in cloud-managed environments including optimizing for cpu, memory,IO usage and cost management.
  • Proficiency in automation tools such as Terraform, Ansible, and Flyway.
  • Strong understanding of security practices and compliance frameworks.
  • Extensive knowledge of PostgreSQL internals, index design, statistics and wait types.
• Soft Skills:
  • Excellent written and verbal communication skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
  • Strategic thinker with the ability to drive long-term database solutions aligned with business goals.
  • Collaborative and team-oriented, contributes ideas, suggestions, and effort to the group.
  • Ability to work effectively in a collaborative team environment or independently.

The base salary hiring range for this position is $108,900 to $189,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.