*This position can be remote*

Who we are…

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

The Customer Success team is composed of groups of highly intelligent and innovative Technical Support Engineers and Customer Success Managers who are dedicated to delivering a customer experience second to none. Each team member is as unique as the projects we work on, but one thing remains the same – our commitment and passion to delivering outstanding support and cutting-edge technology solutions for hybrid cloud network monitoring. 

What we’re looking for…

ScienceLogic is looking for a (Associate) Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on our Restorepoint products for our customers, partners and other ScienceLogic team members. Restorepoint is a device configuration backup and restore solution for hybrid IT environments.

Candidates who excel in Technical Support positions possess excellent knowledge of systems and networks along with an enthusiasm to rapidly learn the newest technologies. You enjoy working with people to debug intricate problems, have impeccable communication skills (written and verbal), and are real team players who thrives in a collaborative environment to deliver outstanding customer experiences.

What you’ll be doing…

We know you love a challenge. And so do we. The entire ScienceLogic team is committed to re-inventing the way organizations everywhere monitor their infrastructure; and as part of the Technical Support team, you’ll have the unique opportunity to provide technical support for our Restorepoint network configuration management tool.

Restorepoint provides script-free network automation for more than 100 network, security, and storage vendors. Deployed in less than an hour, Restorepoint helps customers, managed service providers and IT support businesses to substantially lower their exposure to often unforeseen security, compliance, and availability risks.

The (Associate) Technical Support Engineer provides support for ScienceLogic’s entire Restorepoint product suite. 

• Acts as a Tier 2 escalation point for all customer issues.
• Assists with all support cases during periods of heavy volume.
• Leads support efforts for customers who have been determined to have Critical value.
• Coordinates with Customer Success Managers to address any technical issues impacting a Customer’s success.
• Actively engages Technical Support personnel to ensure proper handling of customer questions and issues to which they have been assigned.
• Escalates software bugs or feature enhancements to ScienceLogic’s research, development, and product management teams.
• Acts as a subject matter expert in more than one area of the product.
• Autonomously works on projects and more complex assignments with tangible results delivering benefits to the organizations.
• Proactively looks for ways to improve processes and innovate the support experience.
• Builds relationships and partnerships with other ScienceLogic teams.
• Mentors and trains new team members.
• Proactively shares information and expertise regarding recent fixes, and best practices.
• Provides on-call and shift coverage as required.

Qualities you possess…

The key to being successful in the (Associate) Technical Support Engineer role within ScienceLogic is being an analytical thinker and an excellent communicator. You must be passionate about helping customers be successful with Restorepoint. The following skills and experience are also necessary:

• 2+ years prior experience in the support of complex, Linux based enterprise software applications.
• 2+ years Linux administration. Must be familiar with common administrative commands as well as able to write scripts in one of the major shells.
• 2+ years networking experience. Must demonstrate experience with firewalls, routers, packet sniffers and general network fundamentals (Cisco, Check Point, Juniper, HP).
• 2+ years MySQL, PostgreSQL, SQLite experience. You should be able to construct SQL statements to query and occasionally update information in a MySQL database.
• 2+ years SNMP experience. Must demonstrate familiarity with snmpwalk, mibs and oids.
• Detailed understanding of Server virtualization (VMware, Hyper-V, AWS).
• One or more scripting/programming languages (Bash/POSIX, Perl, Python, C, Go, PHP) – Experience with LUA would be a distinct advantage.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to professionally perform and communicate in stressful and high impacting situations.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

www.sciencelogic.com

All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies.

#LI-Remote

We’re hiring engineers to join these teams and work on customer-facing products, developing features and iterating across our platform to help define the customer financial journey at Gusto.  Our main goal in the teams is to strengthen our customers' financial wellness and to deliver a consistently great experience across all of our products.

We’re looking for talented and motivated engineers to lead and grow projects from end-to-end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features.At the end of the day, you’ll close your laptop knowing your work is making a difference for millions of employees, and hundreds of thousands of business owners.If you’re interested in building elegant software with far-reaching effects in our modern economy and working remotely, join us!

Here’s what you’ll do day-to-day:

• Build products that mitigate financial risk, prevent fraud and globalize faster payments transactions in a safe and secure way.
• Own what you build end to end as you architect, implement, review, test, and iterate Gusto’s Fintech product suite.
• Design highly scalable systems that drive the business growth to safely move billions of dollars.
• Build the platform to enable fraud signal collection and anomaly detection for fraudulent activities on Gusto.
• Drive the processor agnostic 3rd party API integration to provide new payment features and enrich payments methods, including but not limited to ACH, credit card, vendor payments, real time payments with redundancy backup.
• Partner with product, data, finance, compliance and operations to audit financial reconciliation and debt recovery to provide the complete financial bookkeeping.
• Participate in daily “team times” during which we plan, pair program, and laugh together.

Here’s what we're looking for:

• At least 3 years of professional Software Engineering experience in dynamic languages such as Ruby on Rails, Java, Python, and PHP as well as SaaS integrated technologies like Sidekiq, PostgreSQL, CI/CD and AWS etc on the cloud.
• Independent, dedicated, and able to deliver production ready code with high autonomy and minimal guidance.
• A desire to learn and grow on the job.
• Building with quality and rigor in mind, and a constant focus on the impact our code has on our customers’ financial well-being.
• Must be physically located and eligible to work in Turkiye
• Strong English written and verbal communication skills.
• Comfort navigating a domain that is frequently ambiguous, and asking for help and clarification when needed.
• Willingness to timeshift for some overlap with US-based teammates.

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU) across more than 150 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the United States) regardless of any specified location above. 

About the Job

Come join us as we build the next evolution of our backend services to handle our ever growing user base. You will be working alongside our Architecture and Product teams to move fast as we expand the business.

Together, we will build systems that are strong and reliable to uphold a heavy load, yet malleable to fit many product demands. Come lead coordinated efforts alongside mobile and web engineers designing and developing Cloud code in Java.

The US-based salary range for this position is $135,000 to $185,000. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Create new API gateways to enable external integration (eg.Tile and JioBit)
• Horizontally scale our system to handle another 10+ billion events per day
• Monitor health, suggest improvements for and deploy your own services
• Example: Build the next generation of our event streaming architecture to handle billions of events per day storing up to trillions of events in cold storage
• Example: Build a system to support a richer dialog when checking in to a place
• Mentor other developers who are trying to grow
• Build technical specs with Staff engineers
• Handle on call rotation and address live incidents
• Help Test Engineers automate validating our components

What We’re Looking For

• Bachelor’s degree in computer science or similar quantitative field or the equivalent industry experience
• 5+ years of prior professional experience working on backend and Cloud code
• Diligent in implementing and supporting services that last outwards to a year 
• Proficient in microservices and horizontally scalable architectures
• Adaptive to working on various aspects of our system for different teams
• Communicate effectively with cross-platform teammates
• Experience with high-scale, low-latency systems
• Understand how to deploy and maintain systems, ideally with kubernetes
• Bonus for experience working with Kafka Streams
• At Life360 we use certain technologies, experience with these technologies will serve you well: AWS (EC2, EKS, DynamoDB, Kinesis), databases (MySql), Languages (Java, Python, PHP) 

We value having a diverse and inclusive community from many backgrounds, so even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

Acuity Scheduling's mission is to help appointment-based businesses start and grow their service by allowing clients to directly schedule appointments, removing administrative burden and giving our users more time to focus on what they love doing. We are a distinct brand and platform within the Squarespace suite of products.

We are looking for a Senior Backend Software Engineer for our Growth team. Growth specializes in enhancing the user experience for prospective users, focusing on marketing and activation projects to support our mission that Acuity is the best scheduling platform for their business.

You will report to our Engineering Team Manager and have the option to work onsite, hybrid, or fully remote. Acuity is headquartered in New York City.

You'll Get To…

• Develop new features for Acuity Scheduling, a PHP and React application, with a focus on backend or full-stack contributions
• Write server-side production code for our high-volume, available applications, develop rapid prototypes for new features, and guide our technical designs forward
• Scale and improve the performance of the application and database
• Collaborate with other engineers, product, design, analytics, research, and customer operations to understand why we build the features we do
• Practice and be a mentor for disciplined software engineering (e.g. automated testing, code reviews, and writing elegant, readable code)

Who We're Looking For

• 5+ years of software development experience in PHP, or Java, Python, Go or another object-oriented language, with exposure to large-scale web applications.
• A solid foundation in computer science, with competencies in data structures, algorithms, and software design practices.
• A sincere commitment to creating readable code and an understanding of database schema design, caching, and scalability.
• A desire to lead projects and solve challenges with an open mind for learning.
• A degree in Computer Science or related or equivalent industry experience.
• Experience in frontend development using React or a comparable JavaScript framework is preferred, but not required.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop

Cash Compensation Range: $118,000 - $198,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

Sendle builds shipping that is good for the world. We help small businesses thrive by making parcel delivery simple, reliable and affordable. We’re a B Corp and the first 100% carbon neutral delivery service in Australia, Canada, and the United States, where we harness major courier networks to create a delivery service that levels the playing field for small businesses.

We envision a world where small businesses can compete on a level playing field with the big guys. Sendle is a fast-growing business with bold ambitions and big dreams. 

In the last few years, we’ve made huge strides towards our goal of becoming the largest SMB eCommerce courier in the world, moving from a single country operation in Australia to successful launch and operation in the US and Canada.  We’ve also launched major partnerships with Vestiaire Collective, eBay, Shopify and, Etsy too! 

But most importantly, we’re a bunch of good people doing good work. Wanna join us?

Who you are

You are an adaptable and resourceful IT Manager who thrives in the ever-changing startup environment. Your ability to forge strong collaborations across various business functions ensures that IT initiatives align seamlessly with broader company goals. 

Your adept skill at balancing priorities and having a realistic approach to capacity planning guarantee smooth and efficient operations. With your keen eye for detail and pragmatic mindset, you continuously drive IT projects forward while keeping sight of the bigger picture.

What you’ll do

As the IT Manager, you will oversee and ensure the efficient functioning of our IT services and support operations. You will manage onboarding and offboarding processes and directly administer key IT systems in Sendle. Your role will be crucial in maintaining the integrity and stability of our systems for our remote-first culture and team members globally. Additionally, you will coordinate with vendors and ensure compliance with IT policies.

We are looking for someone with proven experience in IT management, excellent problem-solving and troubleshooting skills, strong leadership and cross-functional team management abilities, effective communication skills with the ability to explain technical concepts to stakeholders, and knowledge of data privacy regulations and cybersecurity best practices.

IT Services and Support:

• Handling access requests to various applications and services.
• Creating and managing email groups.
• Troubleshooting issues related to services and platforms, as well as addressing device and application troubleshooting.
• Notifying stakeholders of service interruptions or outages and managing IT escalations, using these situations as learning opportunities.
• Addressing security-related requests, providing guidance on best practices, and handling concerns about potential risks, including taking down imposter and malicious sites.

IT and Security Operations:

• Coordinating with vendors for hardware and software purchases.
• Ensuring compliance with IT policies and regulations.
• Managing IT through regular communication, ticket and project reviews, and training sessions.
• Discovering and implementing process improvements and maintaining documentation.
• Conducting periodic training sessions on data privacy and cybersecurity.
• Serving as the point of contact for external partners and clients regarding information on security assessments and questionnaires.
• Providing guidance on good cyber security practices and addressing security concerns.

Onboarding and Offboarding:

• User provisioning and managing resource access for new hires.
• Procuring devices and software licenses for new hires.
• Conducting IT introduction sessions for new hires.

IT Systems Administration:

• Managing the following systems, including but not limited to 1Password, Google Workspace, Miro, Notion, Trello, and Slack.

What you’ll need

• 5-8 years of progressive experience overseeing IT operations in multiple countries, understanding global IT challenges and best practices.
• A thorough understanding of cybersecurity principles, risk management, and compliance with global security standards.
• Proficiency in managing critical IT systems, including enterprise software and productivity tools.
• Clear and effective verbal and written communication skills
• Strong analytical and problem-solving abilities to tackle complex IT challenges.
• Ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to budgets.
• Can adapt IT strategy with business goals, driving innovation and digital transformation.
• Ability to negotiate and manage relationships with global vendors and service providers.
• Strong ethical standards and a commitment to maintaining the confidentiality and integrity of information.
• Can thrive in a remote-first environment and be flexible with meeting across multiple time zones (Australia, Philippines, US, and Canada).

What we offer

• 15 days of paid holidays
• 15 days of sick leave
• Birthday leave
• Night Differential pay as applicable
• HMO on Day 1 + 2 free dependents
• Internet allowance
• Coffee allowance
• Wellness Allowance
• Remote work allowance
• Fun Budget to celebrate events
• Working with an awesome team :)

What matters to us

We believe that our culture is one of our most important assets. We have 5 key values that we look for in every member of our team. 

• Humble - We put others first.We embrace and seek feedback from others. 
• Honest - We speak gently but frankly.We take ownership of our mistakes and speak the truth. 
• Happy - We enjoy the journey.We are optimistic and find opportunities in all things. 
• Hungry - We aspire to make a difference.We aim high, step out of our comfort zones and tackle the hard problems. 
• High-Performing - We relentlessly deliver.We know the goal and work fearlessly towards it. 

Also, we would like you to know:

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require accommodations due to a disability to participate in the application or interview process, please get in touch with our team at careers@sendle.com to discuss your needs.

But it’s important to us that you know:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

If you want to be a part of something remarkable then we’re excited to hear from you.

Interested in knowing more? Check us out on our Careers Page, Being Carbon Neutral and LinkedIn.

#LI-Remote

About the Teams

Role location: London, Remote UK, Lisbon, Remote Portugal

Cloudflare’s Engineers build and operate the software that helps power 25+ million Internet properties and millions of businesses around the world. Across our engineering organizations, we have opportunities for high caliber, curious and empathetic people to take on big challenges and build some of the best skills in the industry. We’re looking for talented team members to help build high-growth products,  help scale our expanding network, build tools to improve availability, performance, uptime, and response times, and make systems failure-resistant and ready-to-scale.

Cloudflare is a fast growing company and engineering is an ever-evolving function with teams being formed and redefined often. You will interview for an engineering role at Cloudflare and will have the opportunity to meet with and ultimately select one or more teams.  Here are a few examples of the teams that you could be part of.

Application Performance; Application Security; Zero Trust Services; Serverless, Bot Management; DDoS Protection; Network Services / Magic Products; Full Stack / Microservices; Security / Cryptography; Content Delivery; Email Security; API Security; Client / WARP applications; Machine Learning; Threat Intelligence

About the Role

Cloudflare is a system spanning the globe, on a mission to make the Internet better, safer, and more powerful every day. As a Distributed Systems Engineer at Cloudflare, you’ll work on the code that runs close to the end user, runs at a massive scale, and is deployed to 250+ cities around the world.

Examples of software systems at Cloudflare include:

• A TLS/HTTP proxy to make the connection from eyeball to edge as fast and secure as possible
• Filtering malicious traffic and handling good traffic according to customer configuration
• Content optimization that takes content served from customer sites and makes it more performant
• A platform that runs “serverless” Workers and provides a key value store
• A reverse-proxy system that caches customer website content according to customer configuration
• Optimization of connections from Cloudflare to our customers' origin servers to reduce their load and increase performance
• Our Authoritative DNS server and our public resolver 1.1.1.1.
• One of the biggest data pipelines in the world, operating at well over 25M events per second

We operate some of the fastest, and most widely distributed services on the Internet. Your work will focus on building robust, secure, and high performance distributed systems. We are a small engineering team operating at a massive scale, so what you do will have a huge impact.

Examples of desirable skills, knowledge and experience

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet
• Confidence to work in multiple programming languages - could include C, Go, Rust, Python, Lua and even PHP
• Experience (and love) for debugging to ensure the system works in all cases
• Strong systems level programming skills
• Excited by the idea of optimizing complex solutions to general problems
• Experience with a continuous integration workflow and using source control (we use git)
• Good Unix knowledge, patches to Operating Systems a huge plus for some roles
• Understanding of security issues and responsibilities
• Experience with monitoring, alerting and debugging high volume production systems
• Fluent in analyses of data sets such as logs
• Designing and building APIs
• Great oral and written communications skills
• Desire to learn and improve
• Willing and eager to share knowledge, and mentor

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a SeniorDrupal Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives.

What you'll be doing:

We are seeking a highly skilled and experienced Senior Drupal Engineer to join our team. You will play a crucial role in the design, development, and maintenance of our Drupal-based program. In this role, you will collaborate closely with cross-functional teams, including developers, designers, and project managers, to ensure the successful implementation of this Drupal-based program.

What you’ll bring:

• Extensive experience in Drupal development, architecture, and customization.
• Proficiency in PHP, JavaScript, HTML, CSS, and other relevant web technologies.
• Strong understanding of Drupal's core concepts, architecture, and contributed modules.
• Experience with Drupal 8/9, including migration and upgrade processes.
• Familiarity with front-end frameworks and responsive design principles.
• Solid knowledge of MySQL or other relational databases.
• Experience collaborating with stakeholders to gather requirements, propose technical solutions, and estimate effort for Drupal projects.
• Ability to provide technical guidance and mentorship to development teams, ensuring adherence to Drupal best practices.
• Guidance on recommended modules, themes, and third-party integrations to enhance Drupal functionality.
• Design and develop high-level Drupal architecture and technical solutions to meet project requirements.
• Define and implement Drupal site structure, content types, taxonomies, and workflows.
• Evaluate and recommend modules, themes, and third-party integrations to enhance Drupal functionality.
• Experienced in the implementation of robust security measures to protect Drupal installations from vulnerabilities and attacks.

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to attain low-level security clearance 

Education:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Drupal certifications (e.g., Acquia Certified Developer) are a plus.

Benefits:

• Fully remote
• Tech & Education Stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@oddball.io 

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $150,000

We are seeking a dynamic Solutions Consultant to join our Small Business Sales Team in Scottsdale, Arizona, where you will play a pivotal role in driving growth and delivering exceptional customer experiences for our small business clients.

The Solutions Consultant (SC) assists in the sales process by providing detailed consultation on customer requirements, customer needs, and, most importantly, how Nextiva’s platform can improve business outcomes. This individual will work hand in hand with the sales teams, partners, prospects, and customers to ensure that all team members are aware of the design requirements. As an SC, you will participate as a technical liaison to the sales and service delivery organizations and manage requests for technical pre-sales assistance, scheduled customer discovery sessions, and solutions demonstrations. This individual will be responsible for creating and introducing solutions to the customer that will help lead the way to Closed/Won business.

The Solutions Consultant is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SC’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility. 

Key Responsibilities

• Execute thorough discovery of customer requirements and participation directly in sales interactions via calls and webinars
• Develop comprehensive and creative use cases for prospective Nextiva customers
• Present the Nextiva solution in conjunction with customer predefined requirements
• Review quotes, RFPs, business plans and other customer documents to develop and prepare an effective response or proposal
• Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams
• Participate in work groups regarding custom requests and professional services for unique customer requirements
• Develop relationships with vendors including keeping track of new information and sharing with your team
• Develop comprehensive documentation to be leveraged in the composition of the Statement of Work for the Service Delivery Organization
• Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams
• Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments

Communications and Presentations

• Must be compelling, passionate and enthusiastic speaker with communication skills of the highest caliber
• Deliver and present comprehensive and customized product and service demonstrations in a clear and concise manner to many levels of technical skill sets and audience sizes
• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry
• Solutions Consultant must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell
• The Solutions Consultant is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities

Qualifications

• 2+ years CCaaS experience
• 2+ years as a Sales or Solutions Engineer
• BS Computer Science or equivalent work experience
• Understanding of sales process, strategies and solutions selling
• Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, prospects, and customers
• Create, present and document technical solutions
• Outstanding presentation skills
• Exceptional work ethic, time management, and organizational skills
• Deep knowledge of Customer Service Software, Customer Relationship Software, Data Warehousing Software, Artificial Intelligence and the application of each.
• Ability to create convincing proposals and documentation, including solution diagrams
• Capable of completing job responsibilities with minimal supervision
• Ability to apply solutions, technology and products to a business opportunity

Competencies

• Office 365 and Google G-Suite programs and applications
• Salesforce application knowledge preferred
• Google Cloud certifications preferred
• Visio and Lucidchart - network diagram tools.
• PHP, Java, Python and other programming languages.
• API structure and development capabilities.
• Data Networking, SIP, Contact Center technical certifications
• Strong experience with networking protocols, standards, and hardware
• Legacy Contact Center platforms and modern SIP endpoints.
• Proficiency in using hosted contact center applications
• For Scottsdale SC, it must be in-office hybrid 3x/week minimum

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  S/he is a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  S/he will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  S/he will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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