About the team

Cloudflare is redefining the way networks are run at scale. Our Network Services product suite puts the connectivity, scale, and performance of Cloudflare’s global network in front of customers’ network infrastructure and private networks, providing a single pane of glass for network connectivity, visibility, and operating network functions like DoS mitigation, Next-Gen Firewall, IDS/IPS, WAN optimization, and more. We are a team of engineers and product managers who obsess over quickly building products that solve real customer problems using innovative technologies and techniques which leverage Cloudflare’s unique architecture and global network footprint.

About the role

We are hiring engineers of all experience levels across many of our teams. Some of the things our teams work on include:

• A Linux kernel-based networking dataplane which ingests and forwards traffic from some of the largest networks in the world
• A userspace networking service which acts as a hub between our Network Services and Zero Trust systems, enabling every customer to access every product
• Network software running on a hardware appliance that provides zero touch connectivity to the Cloudflare network and SD-WAN functions
• Next-generation firewall functions implemented across Linux netfilter, eBPF, and userspace packet processing
• Flow and log collection, correlation, and analytics systems to provide customers with unparalleled visibility into their own networks
• Control plane systems which allow customers to simply express complex network configurations
  
  

As a Software Engineer on our team, you will work across a wide range of technologies and systems to deliver new features, improve performance, and increase the scalability of our Network Services products. You’ll build, deploy, and operate your team’s systems on top of one of the largest edge networks in the world. You’ll partner with some of the best engineers and product managers to solve big problems that have a meaningful impact in the lives of our customers and users.

We’re looking for curious, empathetic engineers who are excited to join us in changing the way networking is done!

Examples of desirable skills, knowledge, and experience

• Experience building and shipping large-scale, reliable, highly distributed systems
• Systems-level programming experience, especially in Rust and/or Go
• Expertise in L2, L3, and/or L4 networking protocols
• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
• Experience designing and integrating RESTful APIs and backend systems
• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis
• Excellent debugging and optimization skills
• Attention to detail and ability to solve complex customer problems
• Own solutions end-to-end and driving the design, development, and deployment process
• Able to work across teams and level common, sustainable solutions
• Creative, open-minded, collaborative problem solver
• Focus on clarity in written and verbal communication

Compensation

Compensation may be adjusted depending on work location. There are multiple levels open on the team, both mid & senior level.

Senior Level (4)

• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000.
• For Colorado-basedhires: Estimated annual salary of $168,000 - $206,000.

Mid Level (3)

• For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

About the department

The Marketing Engineering (MRKENG) team builds awareness by sharing how Cloudflare can make a positive impact for customers and prospects. This spans across all channels of client communication: our website, blog, emails, social media, events, ads, etc. We build the technology that allows internal customers to craft beautiful experiences and tell compelling stories about Cloudflare.

What you'll do

As a Full Stack engineer on the Marketing Engineering team, you will be responsible for building and maintaining the systems that comprise our marketing website, blog, marketing preferences, and more. You will build Cloudflare Workers deployed on our edge network and Node.js and Golang services to Kubernetes (experience with Cloudflare product equivalents is a plus). You’ll bring industry best practices for standing up and maintaining backend services plus a solid understanding of modern frontend development.

• Build tools, frameworks, and libraries to help the front-end team build a better www.cloudflare.com
• Optimize our TypeScript/Gatsby/Astro build system
• Build Workers in TypeScript
• Build services and tooling in TypeScript, AstroJS, and Golang
• Review work from your peers throughout all stages of the development lifecycle
• Plan and contribute to engineering work on large projects
• Collaborate with team members to help bring out their best work

Examples of desirable skills, knowledge and experience

• More than 2 years of experience building and managing high volume software applications;  Golang and Typescript are a plus
• Experience building, deploying, and operating services
• You enjoy getting things done and have a bias for action: you're a builder and a creator and have contributed to small teams that deliver results
• Experience contributing to build systems for large JavaScript projects
• Strong interpersonal and communication skills. Curiosity and empathy are coveted traits here!
• Deep understanding of the web and technologies such as web browsers, HTTP, JavaScript, and the DOM

About the team

Cloudflare is redefining the way networks are run at scale. Our Network Services product suite puts the connectivity, scale, and performance of Cloudflare’s global network in front of customers’ network infrastructure and private networks, providing a single pane of glass for network connectivity, visibility, and operating network functions like DoS mitigation, Next-Gen Firewall, IDS/IPS, WAN optimization, and more. We are a team of engineers and product managers who obsess over quickly building products that solve real customer problems using innovative technologies and techniques which leverage Cloudflare’s unique architecture and global network footprint.

About the role

We are hiring engineers of all experience levels across many of our teams. Some of the things our teams work on include:

• A Linux kernel-based networking dataplane which ingests and forwards traffic from some of the largest networks in the world
• A userspace networking service which acts as a hub between our Network Services and Zero Trust systems, enabling every customer to access every product
• Network software running on a hardware appliance that provides zero touch connectivity to the Cloudflare network and SD-WAN functions
• Next-generation firewall functions implemented across Linux netfilter, eBPF, and userspace packet processing
• Flow and log collection, correlation, and analytics systems to provide customers with unparalleled visibility into their own networks
• Control plane systems which allow customers to simply express complex network configurations
  
  

As a Software Engineer on our team, you will work across a wide range of technologies and systems to deliver new features, improve performance, and increase the scalability of our Network Services products. You’ll build, deploy, and operate your team’s systems on top of one of the largest edge networks in the world. You’ll partner with some of the best engineers and product managers to solve big problems that have a meaningful impact in the lives of our customers and users.

We’re looking for curious, empathetic engineers who are excited to join us in changing the way networking is done!

Examples of desirable skills, knowledge, and experience

• Experience building and shipping large-scale, reliable, highly distributed systems
• Systems-level programming experience, especially in Rust and/or Go
• Expertise in L2, L3, and/or L4 networking protocols
• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
• Experience designing and integrating RESTful APIs and backend systems
• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis
• Excellent debugging and optimization skills
• Attention to detail and ability to solve complex customer problems
• Own solutions end-to-end and driving the design, development, and deployment process
• Able to work across teams and level common, sustainable solutions
• Creative, open-minded, collaborative problem solver
• Focus on clarity in written and verbal communication

Compensation

Compensation may be adjusted depending on work location. There are multiple levels open on the team, both mid & senior level.

Senior Level (4)

• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000.
• For Colorado-basedhires: Estimated annual salary of $168,000 - $206,000.

Mid Level (3)

• For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Available Locations: Austin, Texas | Lisbon, Portugal | London, UK

About the Department

Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

What you'll do

We announced Cloudflare Workers in 2017  — since then it’s played a key role in Cloudflare’s strategy for entering the developer platform market. Until the launch of Workers, as Cloudflare was ramping up its capabilities in the performance and security spaces, it became clear that developers needed more ways to control the edge than rules engines could support. Workers has allowed Cloudflare to add programmability to the edge such that developers could have access to writing logic on the edge in their preferred way — through code. Over the past few years, Workers has grown from a simple functions-as-a-service option into a fully blown full-stack platform. With any application, however, in addition to serverless compute, you need to be able to manage state. In 2022, Cloudflare released D1 — built on Durable Objects, D1 is Cloudflare’s first serverless database.  In this role, you’ll be helping define and building the future of D1 to enable developers to build full stack applications. 

Examples of desirable skills, knowledge and experience

• 5+ years experience building full-stack web applications.
• Knowledge of Javascript, preferably Typescript, for both frontend and backend application development.
• Knowledge of at least one modern strongly-typed programming language such as Go, Java, C#, Rust, or C++.
• Experience operating high volume Software-as-a-Service (SaaS) applications.
• Experience designing and building library and REST APIs
• A solid understanding of computer science fundamentals including data structures, algorithms, and object-oriented or functional design.

Bonus Points

• A thorough understanding of database internals such as SQLite and Postgres.
• A thorough understanding of the web and technologies such as web browsers, HTTP, JavaScript and WebAssembly.
• Experience building developer platforms and/or tooling.
• Experience developing on open source software projects.

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Security

In the emerging industry of digital assets, there is nothing more important than trust. The Gemini security team forms the backbone of trust. In fact, Gemini’s very first hires were security specialists and we continue to tackle unique challenges in the crypto space. Our team ensures that our customers, clients, and employees are safe, secure, and supported.

The Role: Software Developer

As an early member of the new Security Services team, you will help build, own, and operate critical infrastructure powering Gemini’s security capabilities. In this hands-on Engineer role, you will collaborate with other security and engineering teams to develop platforms, tools, systems, and reusable components that enable our defense. You will hone your skills establishing robust backend services. You will have the opportunity to shape best practices around secure software development, automation, and DevSecOps. Your mission is developing, operating, and supporting the tech that protects Gemini.

Responsibilities:

• Build, improve, and support security platforms and tools leveraging solid software engineering
• Work with security and engineering teams to gather requirements and deliver capabilities
• Adopt and promote secure coding patterns, security automation, and DevSecOps
• Receive mentoring and develop hands-on engineering skills as an early team member
• Assist in maintaining and extending existing security platforms and tools owned by the team
• Partner with engineering teams to balance features and operational excellence

Minimum Qualifications:

• 1-2 years of experience in backend software engineering and infrastructure roles
• Experience designing, building, and operating distributed systems
• Hands-on software development experience in modern languages
• Knowledge of Linux, networking, containers, and cloud infrastructure
• Ability to collaborate cross-functionally to understand needs
• Strong communication and documentation skills

Preferred Qualifications:

• Experience in information security, security automation, and/or DevSecOps
• Knowledge of cryptographic concepts, secure coding, and threat modeling
• Familiarity with security technologies like SIEM, WAF, EDR, and SAST
• Experience building and/or operating access control, authentication, and/or authorization systems

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $104,000 - $130,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AH1

About the Role:

We’re hiring seasoned engineers to join our teams that work on core platform capabilities, improving our existing systems for extensibility and scalability, and building the future of Gusto's Payroll system. As a Gusto Software Engineer at this level, you’ll be guiding projects end-to-end by influencing initial feature specs, understanding how to take existing systems closer to desired end states, executing on projects, and maintaining code that powers core experiences. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!

About the Team:

Payroll is the beating heart of Gusto’s business. Payroll Services teams are responsible for the product, ops, and service components Gusto uses to onboard customers, process payrolls, calculate taxes & deductions, pay and file with tax agencies, and maintain compliance on behalf of the customers. The domain is highly complex and offers the opportunity to engage in system design that simplifies this for customers, both internal and external.

Teams within Payroll Services 

• Tax Accuracy:The Tax Accuracy group is responsible for gathering and maintaining the necessary information for us to pay and file taxes accurately and on time for our customers, and consists of multiple teams that cover various parts of the process.
• Ledger: This team is building a payroll ledger to track accrual accounting for payroll-related money movement. This team is starting to support the payroll domain, risk, payments, and accounting. 
• Engine: This team works closely with the payroll compliance team to ensure enablement of compliant pay, such as minimum wage adjustments, regular rate of pay, etc. We enable end-to-end success of payroll processing and working with various domain teams such as tax calculations, tax setup, payments, and more.
• Platform: This team is developing a new platform to be the common interface for interacting with payroll and tax data. The payroll and tax domain is highly complex; our team exists to make it easier for other application teams to interact with the payroll and tax system. 

Here’s what you’ll do day-to-day:

• Design, build, and test the foundation that supports compliant payroll for millions of people
• Help scale one of the largest Ruby/Rails and TypeScript/React applications in the world
• Collaborate on complex and ambiguous problems with partnerships from Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams
• Build the software platform that powers multiple 1st and 3rd party products and serves millions of businesses.
• Mentor and grow fellow engineersworking to create holistic and scalable solutions
• Drive the product development process from concept to launch, delivering delightful products that make payroll, taxes, and compliance simple and easy
• Improve the productivity and happiness of our teams with the services, tools, and APIs you build.
• Engage in a highly supportive environment working with others to drive productivity and innovation

Here’s what we're looking for:

• Successful applicants have at least 12+ years of experience
• Experience in designing and developing robust, distributed systems using multiple general-purpose programming languages
• Experience influencing and guiding the work of multiple teams on scaling, refactoring, and optimizing legacy products 
• Experience architecting, building, and testing large-scale production level code
• An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems
• Ability to communicate technical complexity and help facilitate informed tradeoffs
• Enthusiasm for a collaborative, test-driven environment
• Able to build maintainable, structured, well-documented code 
• Experience building fault-tolerant, mission-critical software
• Experience building products in highly regulated domains is desired, but not required
• Experience in one of these domains is preferred: Payroll, Taxes, or Compliance 
• Bonus: Experience with Ruby on Rails, Typescript, and React

Our cash compensation amount for this role is targeted at $191,000/yr to $225,000/yr in Denver & most remote locations, and $225,000/yr to $265,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s  top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

About the team you will be on…

The Acquia Enterprise Integrations team builds, maintains, and improves internal system integrations and tools. We seek savvy software engineers to help in this mission.

You’ll be working on enterprise systems integrations (primarily developing API’s in the Go Programming Language) as we connect all of the data and systems that make Acquia run.

You will build enterprise-level systems where data flows through APIs and data aggregation is handled through webhooks, intelligent pushing, and smart queueing. Working with teammates around the world, you'll be helping each other with coding best practices, peer code reviews, and professional development opportunities.

The Enterprise Integrations team takes ownership of their tasks. Work is collaborative and iterative, with solutions discussed constantly and feedback given without ego.

As a Senior Software Engineer, you will…

• Create technical requirements, develop, test, document and implement APIs that integrate internal Acquia business systems
• Extend continuous integration and standardized logging on all code
• Review team members code
• Help set the future direction for our team
• Be a mentor and a knowledge resource for other team members

What you’ll need to be successful…

• Minimum 5 years experience as a software engineer
• Multiple years experience using the Go Programming Language
• Familiarity with Go standards, tooling, frameworks, and libraries
• Experience with Go's syntax, concurrency model, and standard library
• Understanding of data structures (arrays, linked lists, trees), algorithms (sorting, searching), and software design patterns (factory, observer)
• Familiarity with Object Oriented Programming (OOP) principles (encapsulation, inheritance, polymorphism) and their application in Go
• Knowledge of writing HTTP servers and clients using the net/http package
• Understanding of encrypting data at rest and in transit using Go's crypto package
• Understanding of Amazon Web Services (AWS)
• Creating, configuring, and managing virtual private clouds (VPCs), subnets, security groups, etc.
• IAM principles and best practices
• Integrating Cognito with API microservices
• API Gateway integrated with serverless backend
• Working knowledge of Terraform
• Understanding of IaC principles
• Remote backends and state locking
• Providers for management of infrastructure resources (e.g., AWS, Azure, Google Cloud)
• Using Terraform modules for reusable infrastructure configurations
• Integrating Terraform with CI/CD pipelines
• Knowledge of Open API Specification
• Creating API specification files
• Using API frameworks and/or code generators to implement an API specification
• Creating design documents (ADRs/RFDs)
• Experience with Docker containerization, including creating and working with containers for development and testing
• Knowledge of CI/CD tools like Jenkins, GitLab CI/CD, or CircleCI for automated testing, building, and deployment processes
• Familiarity with unit testing, integration testing, and debugging techniques
• Performance analysis and optimization

You’ll enjoy this role if you have…

• A desire to be a team player and work as a member of the Enterprise Integrations team
• A willingness to jump in and own an opportunity, and see it through to completion
• A proactive, methodical and innovative working practice
• Creative problem-solving skills
• The ability to guide technical discussions with both software engineers and non-technical audiences
• The ability to multitask and prioritize

Extra credit if you…

• Are experienced coding in object oriented PHP, Drupal and/or Mulesoft
• Have developed software using Agile-based methodologies
• Have broad experience in sales, finance, customer support or IT

Conclusion 

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Tanium Software Engineer II (Backend / Fullstack)

The Basics: 

As a Tanium Software Engineer II focused on Backend, you will build and maintain best-of-breed services that power products as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. 

This is a hybrid position, which will require attendance several days each week in Durham, NC.

What you’ll do: 

• Build and maintain Tanium's backend services alongside an agile development team 
• In partnership with our frontend and endpoint teams you will design, develop and test new product ideas from the ground up while working with product management for feedback and input 
• Work on small teams that tackle big challenges in common components like a common data service tasked with unifying and consolidating endpoint data across the entire ecosystem, handling time series data that drive dashboarding and reporting, and exposing data externally through GraphQL enabling partners (like Salesforce) to easily integrate. 
• Delivering higher level services enabled by our core services that directly enable our products. These services focus on everything from security to operations to auditing. 

We’re looking for someone who is: 

Education 

• Bachelor's degree or equivalent experience 
• Computer Science or relevant degree preferred 

Experience 

• 2+ years industry experience 
• Experience working with senior developers designing and building high-impact, high-performance, scalable, observable, and maintainable backend services and APIs 
• Knowledge of at least one of Golang (preferred), Node.js, Python, Ruby, Rust, or Java 
• Experience with HTTP API development including REST and/or GraphQL 
• Experience developing data processing pipelines for real time data 
• Experience with AWS or other cloud platforms 
• Experience with containers and microservices 
• Experience with modern software engineering development and automation tools like git and CI/CD pipelines 

Other 

• Demonstrates sound judgment for balancing between rapid development, long-term code maintainability and supportability 
• Believes in the power of and the need for writing automated tests as part of development 
• Experience debugging when things go wrong 
• Has knowledge of modern backend software frameworks and the versatility to learn new tools 

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $95,000 to $290,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

????London / UK Remote | ???? £140,000 - £165,000 + Share Options |Benefits|Technology

About this role:

We’re looking for somebody with deep experience building, scaling, and tuning complex search products. We’re rethinking the search experience in Monzo to enable 10 million customers to find what they’re looking for – transactions, products, help articles, people, and more – in as few keystrokes as possible. 

This role sits in our Core Banking product collective, collaborating closely with ML Platform and a range of product teams across the business with a stake in how search results are ranked and displayed. You’ll be a key influence in the long-term product strategy for search at Monzo.

Initially, you’ll own 3 key challenges:

1. Launch a global search experienceworking end-to-end from customer experience in our mobile apps to backend systems, indexes, and data pipelines
2. Scale search to support all Monzo’s account types (incl. Business Banking, US) and internationalisation
3. Optimise resultswith machine learning models and build feedback loops to measure search performance (e.g. latency and relevance) 

As a Staff Engineer:

A Staff Engineer at Monzo is a technical (IC) leadership position. As a Staff Engineer in the Core Banking collective, you will:

• Partner with engineering leadership in the collective and provide technical leadership on the search domain across Monzo’s broader engineering organisation.
• Work collaboratively with leaders in product, data, research, and design to identify and execute on opportunities that further the organisation’s goals and strategy.
• Oscillate between contributing to high-level planning and strategy and organisational leadership and diving deep into the execution of problems and getting hands-on.
• Use your expert knowledge and experience to lead architectural discussions for the most complex systems in the collective. 
• Keep a high bar for technical excellence in the collective, through your own work, highlighting the work of others and calling out when things haven’t quite met the bar.
• Pro-actively mentor, sponsor and up-level engineers.

What you’ll be using: 

We rely heavily on the following tools and technologies, please note direct experience in these technologies is not required and our interview process can be completed in any language:

• Go to write our application code (there’s an excellent interactive Go tutorial here)
• Cassandra for most persistent data storage
• Kafka for our asynchronous message queue
• Kubernetes and Docker to schedule and run our services 
• AWS for most of our production infrastructure and GCP for most of our data infrastructure.
• OpenSearch for our first iteration of search infrastructure

????We’d love to hear from you if… 

• You have a track record of technical excellence, delivering resilient systems, ideally behind consumer products.
• You have real-world experience working with Machine Learning specialists on search ranking problems.
• You solve problems end-to-end, from client applications to backend infrastructure.
• You have led technically across 3-4 teams to deliver customer-facing features that leverage ML.
• You have a quantitative mindset: you care about outcomes and you make data-informed decisions.
• You’re comfortable working in a cross-functional team that deals with ambiguity and have experience helping your team and partner teams resolve that ambiguity.
• You have demonstrable experience working with stakeholders, especially non-technical stakeholders at the senior level.

????What’s in it for you

????£140,000 - £165,000 ➕ share options.

✈️ We’ll help you relocate to the UK.

✅ We can sponsor your visa. 

????This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit
you and your team. 

????£1,000 learning budget each year to use on books, training courses and conferences.

????We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

???? The application journey has 4 key steps

Our interview process for this role has four main stages, most of which can be scheduled on the same day: 

1. Initial Call 
2. System Design Interview 
3. Pair coding exercise 
4. Final interview including a behavioural and a leadership interview 

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on tech-hiring@monzo.com

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.

One of our staff engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see here.

#LI-Remote

#LI-TT1

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

Overview:

We are looking for an accomplished and experienced Senior Technical Support Engineer to join our Support team. As a Senior Technical Support Engineer, you will help provide excellent support to our enterprise-level customers, using your expertise in cloud technologies and troubleshooting skills

You will report to the Regional Support Manager

If you are an experienced Senior Technical Support Engineer with a passion for cloud technologies, excel in a customer-centric environment, and enjoy solving complex problems, we encourage you to apply. Join our team and be part of our mission to provide top-notch support to our valued customers in the ever-evolving cloud industry

You will:

• Be the senior technical focal point of customer issues raised by the 2nd level.
• Own and work on assigned cases and responsible to resolve issues raised within SLAs.
• Interact with LivePerson’s customers, while being the support liaison between the customer, Product Management, R&D, and various Business units to solve the issues at hand.
• Act as the Subject Matter Expert for LivePerson products, working closely with the product developers, building the knowledge in support, troubleshooting tools and methods.
• Analyze recurring issues and put processes and requirements for tools to better support our customers.
• Mentor and educate 2nd tier personnel in order to reduce the number of technical escalations.
• This position might require traveling, overtime, and on-call duty 24/7.

You have:

• 5+ years of related experience.
• Experience with analyzing, troubleshooting and providing solutions for deep and complex technical issues
• Knowledge in web technologies and protocols.
• Proficiency with Structured Query Language (SQL).
• Ability to troubleshoot different backend systems that support the LivePerson platform end to end.
• Excellent oral and written communication skills (fluent in English).
• Experience with communicating with enterprise customers via calls and emails, including managing a technical bridge in critical and pressing situations.
• Resilience to work in a stressful environment and comply with a tight timeline and - Strong service orientation and interpersonal skills.
• Experience working with cross-functional teams and to motivate others for cooperation and action.
• Ability to act as on-call for high severity issues.
• Comfortable in an ambiguous, ever-changing environment
• Self-learner with the ability and desire to constantly acquire new knowledge and learn new technologies
• Self-manage skills and ability to come up with new initiatives.
• Basic understanding of object-oriented languages and server-side scripting.
• Experience with relevant technologies that could include the following:
  -      SaaS\Cloud Infrastructure.
  -      Network and Web protocols.
  -      Web and App Servers.
  -      Big data, analytics and event processing technologies.
• -      Security and authorization principles.
• Scoping and trends analysis via DB, monitoring tools (Grafana, Graphite, etc’) and logging systems (Kibana, Splunk, etc’). 
• Bachelor’s degree in Information Science / Information Technology / Computer Science /  Engineering / Mathematics - an advantage.

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Learning and Fast track growth opportunities
• Equal opportunity employer
• #LI-Remote

Why you'll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.