Postscript Description

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

Job Description

As a Senior Data Engineer for the Data Platform team at Postscript, you will provide the company with best in class data foundations to support a broad range of key engineering and product initiatives. The Data Platform team at Postscript focuses on data integration through various sources like our production application and various 3rd party integrations. You will focus on designing and building end to end data pipeline solutions: data ingestion, propagation, persistence, and services to support both our product and our internal BI organization. This role is critical in ensuring data and events are reliable and actionable throughout the Postscript Platform.

Primary duties

• Design and build performant and scalable data systems with high scale
• Architect cloud native data solutions in AWS
• Write high quality code to make your software designs a reality
• Build services to support our product with cross domain data
• Advise the team and organization on Data Engineering best practices to level up our competency in the organization
• Mentor and support your fellow engineers via code reviews, design reviews and peer feedback

What We’ll Love About You

• You’re a polyglot technologist who is passionate about data problems at scaleYou have a proven track record designing and implementing complex data systems from scratch
• You’ve built data engineering solutions in an AWS environment and have working experience with several AWS services (Lambda, Redshift, Glue, RDS, DMS, etc.)
• You have several years (5+) of experience writing high quality production code, preferably in Python or Go
• You have a broad range of experience with data persistence technologies (RDBMS, NoSQL, OLAP, etc.) and know how to select the right tool for the job
• You’ve worked in event driven systems and have experience with technologies like Kafka, Kinesis, RabbitMQ, etc.
• You’ve gotten your hands dirty with infrastructure and have used infrastructure as code technologies like Terraform
• You’re comfortable with ambiguity and like to dig into the problems as much as you love creating solutions

What You’ll Love About Us

• Salary range of USD $170,000-$190,000 base plus significant equity (we do not have geo based salaries) 
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

What to expect from our hiring process :

• Intro Call:You’ll hop on a quick call with the Recruiter so we can get to know you better — and you can learn a little more about the role and Postscript. 
• Hiring Manager Intro:You’ll hop on a quick call with the Hiring Manager so your future Manager can get to know you better — This is a great time to learn more about the team & position. 
• Homework Assignment:We will send over an exercise that challenges you to solve a problem & come up with a creative solution, or outline how you've solved a problem in the past. Get a feel for what you’ll be doing on a daily basis!
• Virtual Onsite Interviews: You’ll be meeting with 2-4 team members on a series of video calls. This is your chance to ask questions and see who this role interacts with on a daily basis.
• Final FEACH Interview:This is our interview to assess your ability to represent how you work via our FEACH values. As we bui in ld the #1 team in Ecommerce, we look for individuals who embody FEACH professionally and personally. We want to hear about this in your final interview!
• Reference Checks: We ask to speak with at least two references who have previously worked with you, at least one should be someone who has previously managed your work.
• Offer:We send over an offer and you (hopefully) accept! Welcome to Postscript!

Grammarly is excited to offer a remote-first hybrid working model. Grammarly team members in this role must be based in the United States or Canada, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Lifecycle Marketing Manager to join our lifecycle team. This role will play a significant role in growing the business by enabling key campaigns and programs, driving process improvement, improving how we understand performance data, and empowering our customer engagement lifecycle strategy from an early stage. You’ll also lead, execute, and optimize email and in-product marketing programs supporting Grammarly’s Lifecycle Marketing strategies.

As a Lifecycle Marketing Manager, you will be a key part of building foundational programs to help us impact growing relationships with existing customers through deepening and growing product affinity and usage.

In this role, you will:

• Contribute to the strategy and initiatives to deliver impact to key outcomes.
• Own the day-to-day execution of email, in-app and push campaigns including building, scheduling, and testing
• Coordinate cross-functional projects and campaigns between marketing, product, engineering, and analytics teams.
• Work across various channels, stakeholders, and projects to build models, analyze data, advise channel managers, and set up experiments.
• Curate marketing processes and reporting.
• Establish an operational center of excellence within Lifecycle and be a thought leader.

Qualifications

• Has 5-8 years of experience in B2B lifecycle marketing, focusing on large businesses.
• Drives the B2B Enterprise customer engagement/retention strategy for Grammarly’s managed customers.
• Owns the daily execution of email, in-app, and push campaigns, including building, scheduling, and testing.
• Can use data insights to create high impact programs, with a bias for experimentation.
• Collaborates cross-functionally with marketing, product, engineering, and analytics teams to unlock new opportunities for large-scale efficiency and productivity.
• Can prioritize, manage multiple projects and deadlines, and execute ruthlessly; demonstrates both short-term and long-term thinking.
• Collaborates concisely and communicates results and strategic plans with leaders and team members.
• Can pull and analyze data and report on campaigns and experiments. 
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and unlimited sick days 
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-BS1

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 
Overview:

Engineering at LivePerson is an inspired, customer-obsessed organization dedicated to building solutions that redefine the Conversational AI industry. We work in small, collaborative, agile, and mission-driven teams with a clear mission empowering quality, continuous feedback, testing, monitoring, and end-to-end ownership. 

In this role, you will be working across many internal teams, external partners, and large customers to deliver agent matching and routing solutions. We are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Germany or Bulgaria and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.

You will: 

• Provide a high impact on core services that enable the conversational platform at scale.
• Use expert java knowledge to build new features, maintain the platform’s stability at LivePerson’s scale and continuously increase technical excellence score.
• Produce high-quality, well-tested code, that you would be proud of.
• Be part of a team that will take full operational responsibility for the services that you own, and potentially take part in an on-call rotation.
• Use the latest technologies to solve real problems for our customers at a massive scale.
• Work with other engineers, and stakeholders to ensure valuable contributions, and groom the features that would define the product ahead.
• Work on the technologies we use: 
  
  • Java (8 and 11), JavaScript, TypeScript
  • Spring, Spring Boot, and Spark Java
  • Docker, Kubernetes, and Puppet
  • Apache Kafka
  • MySQL, Couch base, Cassandra, Elasticsearch
  • Microservices, event-driven architecture
  • GCP, AWS, and On-Premises infrastructure (Hybrid)
  • Vault, OAuth2.0 Provider, and much more

You have:

• 6-8 years of experience working with Java, and knowledge of JavaScript (plus)
• Have 5-7 years of experience working with large-scale distributed microservices architecture.
• Some working knowledge with Cloud (GCP, AWS, On-Premise Data Centers).
• Bachelor’s degree (or higher) in Computer Science or a related discipline.
• Working proficiency in English, and can easily communicate with globally distributed teams.

Note: You will have to be located in Bulgaria OR Germany for this position with a valid work permit.

Benefits: 

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development:  Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

As a Senior Backend Engineer for the Acquisition and App ExperienceTeam at Postscript, you will use your passion and expertise for software engineering to create powerful, differentiated acquisition tools that enable brands to grow their subscriber list on and off-site. Your work will contribute directly to the growth of our customers’ subscriber lists and the collection of valuable subscriber data, to help make SMS their #1 revenue channel. You will be given the autonomy to grow to your full potential, and your contributions will directly impact our customers and Postscript’s bottom line.

Senior Backend Engineers at Postscript have a high impact on their team and on the wider engineering org through project leadership, technical expertise, and decision-making. As a Senior engineer you will guide your team in weighing technical constraints and business priorities to make the necessary trade-offs to deliver customer value. Our stack is currently React, Python (Flask), within a mostly monolithic, AWS-managed architecture.

On the Acquisition and App Experience team our SDK additionally leverages Lit Web Components and TypeScript, a mix of Cloudflare and AWS-managed architecture, and Shopify App Extensions. Our SDK sees several billion requests a month to over 150 million unique users, and our API handles millions of requests daily.

Your passion for building great products, especially in early-stage companies, will lead you to have a meaningful and positive impact on both the product and the company. In addition, you will have the opportunity to help expand the engineering team and build out architecture and processes as we scale.. This position is fully remote.

Primary duties

• Research, design, and deploy new technical solutions for a variety of ground-breaking projects
• Architect, build, and maintain highly available, extensible, and scalable REST APIs for external and internal customers
• Help architect and iterate on our growing list of acquisition tools
• Collaborate closely on a cross-functional team to deliver a world-class product
• Take ownership and get creative with your solutions, dive into bold ideas in order to achieve outstanding results
• Contribute to the health of the team through honest and direct feedback as we iterate and improve on our processes
• Guide your team to make optimal technical and product design decisions
• Mentor other engineers on best practices and growth opportunities
• Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management

Requirements

• A track record of leading teams and projects through phases of ambiguity and challenge with great results—SaaS experience preferred
• A proven career as a software engineer building large scale backend applications and APIs, hands-on experience using Python (Flask, SQLAlchemy, compiled language experience a plus).
• Experience with relational databases, SQL, and experience with database modeling
• Familiarity with building applications on AWS services and maintaining high observability of the applications
• Experience building modular, flexible architectures (maximizing readability and extensibility)
• Stellar verbal and written communication skills
• Experience building great products (high growth, early stage tech preferred)
• Experience coaching and mentoring engineers

What We’ll Love About You

• You’re curious and enthusiastic—you love building things
• Energized by early stage companies and the opportunity to own and improve a new, fast-growing codebase
• You can drive technical decisions by measuring trade offs informed by both business priorities and technical needs
• You have empathy for users and enjoy helping others
• Bonus: Remote work experience. You love working on a remote-first team

What You’ll Love About Us

• Salary range of USD $170,000-$200,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

Senior Consultant - IT Compliance - SOC

ABOUT THE ROLE

As a SOC Senior Consultant, your responsibilities will include project execution and client service activities, focused primarily supporting SOC 1/SSAE 18 and SOC 2 examinations. You may also assist with ISO, PCI DSS, and HIPAA assessments.

You will have the opportunity to gain project experience with clients ranging from start-ups to enterprises, across a variety of industries. As an added benefit, A-LIGN does not require SOC consultants to report time or sell work!

REPORTS TO: Managing Consultant

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Perform audit testing for SOC 1/SSAE 18, SOC 2, SOC 3, and HIPAA engagements
• Prepare agendas (e.g. planning, fieldwork, closing, etc.) and request lists
• Lead client meetings and maintain client relationships
• Monitor evidence collection process
• Review evidence and provide feedback to clients
• Address and respond to client questions
• Document evidence in supporting audit leadsheets and workbooks
• Communicate engagement status to management, including escalating any potential issues
• Supervise staff through client engagements
• Review work deliverables drafted by Staff Consultants for quality and assurance
• Provide regular and timely feedback to junior consultants and management team

MINIMUM QUALIFICATIONS

EDUCATION      

• Master’s degree or bachelor’s degree in accounting, management information

EXPERIENCE     

• At least 2 years of experience, preferably with the Big 4 or a mid-tier consulting firm
• Knowledge of SOC 1/SSAE 18 and SOC 2 standards
• 2-8 years of experience in the IT field, or previously held sr. role

CERTIFICATIONS

• Currently possesses CPA, CISA, CISSP, or other relevant certifications (e.g. CIPT, CCSK, etc.).

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Ability to effectively multitask
• Thrives in a fast-paced environment
• Excellent communication skills
• Ability to work individually as well as collaboratively

BENEFITS 

• Health, Vision, Dental Benefits 
• 401 (K) Plan with Employer Matching 
• Competitive Bonus Structure 
• Employer Paid Life Insurance and Disability Insurance 
• Generous Paid Time Off Plan 
• Virtual Employment 
• Technology Allowance 
• Vacation Bonus 
• Paid Office Closure December 25-January 1 
• Paid Holidays Schedule 
• Certification Reimbursement
• TSA PreCheck Reimbursement 
• AAA Reimbursement 

ABOUT A-LIGN 

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com. 

Apply online today atA-LIGN.comand learn about life at A-LIGN by following ourCareers at A-LIGNLinkedIn! 
A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply! 

Staff Product Designer, HRIS

Design at Lattice

The Lattice Design team is on a mission to make work meaningful for companies across the world. We spend our days designing the tools that turn managers into leaders, employees into high-performers, and companies into the best places to work.

Lattice is the AI-powered people platform that simplifies HR operations and increases productivity. We have over 5,000 customers globally since launching in 2016. Our talent management suite helps companies improve employee development, growth, engagement and performance—offering performance reviews, engagement surveys, real-time feedback, check-ins, goal setting, career and compensation planning. We're now developing an HRIS suite to serve as the central employee record, helping companies connect their programs to employee data for a better understanding of their workforce. We're looking for a Staff Product Designer to join us in what’s next.

About the opportunity

You will help us craft the future of our HRIS suite—the central place companies use to manage their workforce. You’ll drive innovation in the category and design new capabilities that save People teams countless hours and enable them to focus on effective people programs that lead to meaningful work and greater business outcomes.

You’ll design the system of record and tool kit for companies that is purpose-built for speed, deeper analytics, and tight connection to high-impact talent programs. You’ll have the opportunity to work with a talented group of designers, engineers, and PMs, alongside Marketing, Sales and Customer Success on problems that shape how our customers manage and develop their talent.

What you will do

• You will design new products that extend our HRIS and make complicated, time-consuming workflows easier, quicker, and more automated.
• You will develop deep domain expertise in People Operations, Payroll, and Benefits Administration
• You will collaborate closely with product management, engineering, user research, data science, customer success, marketing, and sales to deeply understand customer needs and solve them through elegant design

What you will bring to the table

• You bring over 8 years of experience designing consumer and/or SaaS products
• You have a track record of leading the design of products both from inception to release and continuous iteration to successfully meet customer needs and business goals.
• You bring experience designing complex workflows that move across or have an impact on multiple products within a suite.
• You bring an excellent understanding and eye for visual design principles (as evident in your work), in particular about spacing, typography, hierarchy, and usage of color to communicate states and numeric values.
• You have a track record of designing elegant solutions that effectively leverage or innovate on existing design patterns.
• You bring experience developing strong partnerships outside of product and engineering to deeply understand customer problems. This includes partnering with User Research, Product Marketing, Customer Success, and Sales.
• You bring a strategic mindset that is instrumental in shaping your team’s product strategy and roadmaps
• You can make complex concepts accessible and develop compelling narratives that inspire people to action.
• You bring a love for design feedback - both receiving and giving. You are someone who enjoys mentoring other designers, consistently sharing your work, and finding ways to help the broader team improve their craft.

As a note, even if you don’t feel your experience covers everything listed above, we still encourage you to apply! The goal of this job posting is to establish the shape of the role, and we’re open to adjusting the leveling if we find someone who’s a great fit for that shape.

Nice to have

• You have experience designing HR and/or financial products
• You have experience designing systems of records
• You have designed data-rich experiences

Why join our Design and Research Team?

We're a passionate group of people who are dedicated to growing together. Currently ~25, our team spans Brand Design, Content Design, Product Design, and Research.

You can learn more about us on our Notion page! It covers who we are as individuals, some of our recent work, how we commit to DE&I, and most importantly — the rituals and rhythms we've invested in as a team to grow as craftspeople and just… people. You can also learn more about how we work on our team website.

#LI-remote

The estimated annual cash salary for this role is $131,000 - $204,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. 

About the Role:

As a People Development Program Manager (Contractor) at Instacart, your mission is to execute the design, delivery, and management of people development initiatives. You will focus on implementing programs that significantly impact our people managers, leaders, and employees across all levels. Your efforts will facilitate the growth and capability enhancements of our workforce, reinforcing Instacart's core value of "Grow the Pie," which focuses on mutual success and opportunities. Your contributions will be crucial in driving our commitment to our employee’s growth and development so they can shape the career that nourishes them.

About the Team:
The Talent Management team guides our talent through their journey at Instacart by fostering employee growth, engagement, and accelerating organizational success.

About the Job:

Your responsibilities as a contractor will include:

• Owning the maintenance of existing learning and development programs.
• Managing the design, delivery, and implementation of new programs and initiatives.
• Reporting on participation trends and various analytics to measure engagement with our learning content and programs.
• Executing effective stakeholder management and change management strategies.
• Overseeing project budgeting, planning, resourcing, and communication efforts with our vendors, partners, and consultants.
• Assisting in the development of instructional designs, as necessary, to elevate our learning solutions.
• Facilitating live instructor-led workshops to engage and educate employees, as needed.
• Responding and adapting to emergent work requirements and priorities with agility and efficiency.

About You:

Minimum Qualifications:

• Experience in Learning & Development or a related field.
• At least 8 years of experience in a technology-focused company.
• Proven track record of designing, implementing, and maintaining impactful development programs.
• Ability to manage multiple tasks proficiently.
• Strong communication skills, crucial for team collaboration and vendor management.

Preferred Qualifications:

• Knowledge in design thinking, instructional design, and the creation of learning resources.
• Excellent skills in consultation, relationship building, and interpersonal communications.
• Strong capabilities in influencing and fostering professional relationships.
• Experience with Continu (LMS) and Rise (Content Authoring).

Beekeeper is a fast growing SaaS company that is disrupting the way 2 billion people working “out in the field” communicate within their companies. Are you eager to shape the future of traditional industries like hospitality, retail, manufacturing or transportation using the latest mobile technology? 

We are looking for the most talented and passionate individuals that love to work in demanding and international environments. Our business team is passionate, dedicated and highly motivated to tackle the daily challenges of a SaaS start-up. We aim to constantly improve our processes to grow at a fast pace.

As aSenior Strategic Project Manager, you will be the first point of contact for selected customers. We seek a dynamic and experienced Project Manager to join our Strategic Program Management team. In this role, you will be responsible for overseeing the successful execution of key initiatives, from pre-sales support to customer onboarding and expansion. The ideal candidate is a strategic thinker with strong project management skills and a passion for driving customer success. This individual will be required to work closely with members of the Beekeeper Customer Success team, customer teams, and partners.

Your Responsibilities

• Ensure customer satisfaction with project progress, goals, and outcomes
• Lead the onboarding process for large customers, ensuring a seamless transition from sales to implementation while maintaining a focus on customer satisfaction
• Collaborate on account expansion initiatives by identifying additional opportunities for product adoption and upsell/cross-sell opportunities during the post-onboarding phase
• Collaborate closely with the sales team to support pre-sales activities, including proposal development, workshop facilitation, and solution design.
• Develop, review and implement tailored project plans for the designated customers in order to deliver a successful project implementation
• Manage multiple projects simultaneously, defining project scope, timelines, and resource requirements to meet customer deliverables and business objectives.
• Establish and maintain strong relationships with key stakeholders, including customers, internal teams, and third-party vendors.
• Serve as a subject matter expert on our SaaS solution, providing guidance and support to customers and internal teams as needed.
• Continuously monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful project outcomes.
• Contribute to the development and refinement of best practices, processes, and tools to optimize program management operations.
• Exercise a degree of influence with customers to help them make decisions

What we look for in you

• 7+ years of relevant work experience in Project / Program Management, preferably in the SaaS industry
• Proven track record of successfully managing complex projects from initiation to closure, meeting or exceeding customer expectations and business objectives.
• Strong interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.
• Demonstrated ability to think strategically, solve problems, and make data-driven decisions in a fast-paced environment.
• Proven customer management skills/experience and effectiveness
• Being decisive and confident in fulfilling customer requirements in order to delight customers or overcome time constraints/deadlines
• Highly organized and methodical with excellent follow-up to ensure customer expectations and deadlines are met
• Experience with Agile methodologies and project management tools is a plus.
• Knowledge of all aspects of Software Development Life Cycle
• Fluency in German and English mandatory

Bonus Points

• Experience of working with enterprise customers
• Experience with full lifecycle SaaS implementation and deployment on a global scale
• Experience in managing and delivering integration projects
• Working experience in a SaaS company
• Good understanding of APIs and solution architecture

What we offer

• A competitive salary.
• A great career trajectory.
• An amazing team with 20+ nationalities
• Eager to learn?! We have a Personal Learning & Development Budget to help you develop all the skills you need to succeed. 
• Phone & Home Internet reimbursement every month. 
• 30 days of annual leave and 2 Mental Health Days, which brings you to 32 paid holidays per year.
• Laptop for work purposes.
• Budget for setting up your Home-Office. 
• Sabbatical Program – 1 month paid leave at 3, 5, 10 year tenure.
• Oh and don’t forget about our Beekeeper Stock options!

Who we are

Beekeeper believes in the potential of every single employee. That’s why we’ve built the essential platform for frontline workers. We help organisations digitally enable their frontline, to boost productivity, quality and safety, and be more agile.

At Beekeeper, we celebrate diversity! All qualified applications will receive consideration for employment regardless of race, colour, ancestry, religion, nationality, sexual orientation, age, citizenship, marital status, disability or gender identity. We are committed to ensuring a smooth application process for all candidates. If you require accommodations due to a disability, please reach out to jobs@beekeeper.io, and our team will be more than happy to assist you. 

Please know that you are not required to share your nationality, age or a picture of you on the CV! We are looking forward to your application ????!