Your impact

We are seeking a highly motivated Revenue Accounting analyst to join the accounting team and support the growing Handshake business. In this role you will be an essential player in all aspects of order to cash operations, lead the system automation efforts and partner with cross-functional Handshake teams.

The ideal candidate has strong analytical and organizational skills, attention to detail, great interpersonal communication skills, willingness and the ability to work in a fast-paced environment.

Your role

• Process customer billing runs in accordance with the customer contract terms
• Oversee daily cash applications process
• Review and analyze customer aging reports, follow up on the overdue customer accounts, suggest appropriate actions required for customer collections
• Communicate with customers and internal stakeholders to resolve any issues related to billing and customer balances reconciliations
• Perform month end close responsibilities to ensure accounts receivable accuracy and  completeness
• Collaborate with cross-functional teams (Sales, Legal, Finance) to build and enhance customer billing and collections process
• Participate in sales tax filing, monitor customer sales tax setup 
• Collaborate with accounting team and cross functionally to improve accounting processes and internal controls through driving system automation initiatives, developing operating procedures
• Actively participate in external audit and respond to accounts receivable-related audit inquiries.
• Research and resolve issues with revenue accounting transactions and configurations, specific to NetSuite Advanced Revenue Module
• Prepare ad hoc revenue reports

Your experience

• 3-4 years of experience in billing operations, accounts receivable, credit and collections
• Proficiency in using accounting software and ERP systems. Experience with NetSuite is preferred
• Knowledge of accounting rules and practices
• Proficiency with Microsoft Excel or Google Sheets
• Salesforce experience is a plus
• Bachelor's degree in accounting, finance, or a related field is a plus
• Proven ability to manage a high volume of transactions, meet deadlines, and work under pressure.
• Ability to thrive in a dynamic environment, develop processes from ground, proactively suggest improvements
• Excellent communication and interpersonal skills

Compensation range

• $100,000 - $115,000 + RSUs

Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. 

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

• Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers. 

The Role: Clinical Recruiter

Location:Remote 

About This Role:

We are looking for a personable, organized individual to help bring energy and professionalism to our clinical recruiting process! 

As our Clinical Talent Specialist, you will be part of the Talent team.  You will work to broaden the visibility of Hazel Health among mental and physical health clinicians. You will be knowledgeable of recruitment best practices and creative in getting in front of passive candidates. You will ideally have experience creating and managing a clinical onboarding process and have a solid understanding of cross-state clinical licensing (Ex: LCSW, LMFT, MD, etc.) 

What You’ll Do:

• Develop effective recruiting plans and strategies on a state and national level
• Create and manage job postings on our careers page and external job sites
• Review and screen clinical candidates for roles within our clinical teams 
• Interview candidates for a variety of clinical roles
• Schedule and coordinate interviews for hiring managers
• Build relationships with clinical associations to increase Hazel brand awareness 
• Source applicants through a variety of creative methods (Facebook groups, in-person events, etc.) 
• Prepare reports, records, and track metrics
• Keep current with sourcing strategies and industry trends
• Work with the leadership team to determine staffing needs and projections
• Train and educate hiring managers on appropriate interview and hiring procedures 
• Continue to build and improve our clinician onboarding process 
• Provide a positive candidate experience with consistent communication and regular touchpoints 
• Assist with candidate offers and negotiations 
• Assist with new employee training and cross-state licensure, as needed
• Additional duties as assigned

Your Background:

• Undergraduate degree, preferred
• At least 4 years of experience in a Recruiting role in a fast-paced, start-up environment
• Prior experience in recruiting Mental Health candidates required 
• Strong understanding of the Mental Health field and the clinical licensure process strongly preferred 
• Experience in building/managing a clinical onboarding process 
• Ability to make sound decisions without always having 100% of the information  
• Excellent customer service skills (we want every candidate to have a positive interview experience!)
• Advanced interpersonal communication skills
• Ability to develop and maintain positive relationships at all levels of the organization
• Strong business acumen with demonstrated experience partnering with hiring managers
• Ability to quickly adapt to changing business needs and priorities (we are a true start-up!) 
• Exceptional organizational skills and a drive to build processes that make the department run more efficiently and effectively 
• Ability to show a high level of judgment in a variety of complex situations throughout the recruitment process
• A track record of personal accountability, strong attention to detail, and follow-through

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $100,000 - $120,000, a 401k match, healthcare coverage, paid time off, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IA, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.

How will this role have an impact?

Signify Health is looking for a detail oriented and driven Operations Analyst. This role will be responsible for coordinating the development of operations dashboards and reporting, creating guides and job aides on how to use key tools, and acts as a Subject Matter Expert on data and reporting and behalf of multiple functions of Signify Health. This position requires outstanding communication skills, both written and verbal, as well as the tenacity to execute against competing deliverables in a timely, high-quality fashion. This is a high visibility role that will be working with both production and technical teams including data, reporting and product and engineering. This role reports directly to the Sr. Director of Client Analytics.

What Your Responsibilities Will Include:

• Proactively monitors, prioritizes, and manages the development of dashboards and reporting which supports multiple departments and functions within Signify Health
• In conjunction with enablement teams and stakeholders, communicates backlogs for reporting/dashboard development and ensures prioritizations are well understood and agreed upon
• Authors, reviews, edits and updates essential documents related to data, reporting and analytics (policies, SOPs, work instructions, job aids, instruction manuals, Product Guides, forms, etc.) for the Production Operations organization.
• Provides direct training and education to ensure the adoption of available tools as they are deployed and as refreshers of existing tools
• Manages and builds positive working relationships with cross-functional teams to create and implement formalized processes and create all necessary documentation, templates, etc. to execute the process.
• Maintains close alignment and engagement with each data, reporting and analytics related initiative owned by operations and creates departmental education on resources for a variety of stakeholders to communicate on said initiatives.
• Proactively identifies operational inefficiencies and suggests enhancements to improve existing prioritization, business case, and reporting processes
• Employs active listening skills and cultivates cross-functional collaboration during strategic business review processes and weekly/monthly prioritization cadence
• Adaptable to the changes in the healthcare industry and shifting company priorities
• Implements and maintains program management systems, tracking progress against plans, developing and publishing metrics and dashboards
• Ability to communicate across all levels of leadership
• Demonstrated problem solving skills

What Experience You Have:

• Bachelor’s degree in business, data analytics and/or related field.
• 2-4 years of experience in a Program Management Analyst, Project Management, Consulting or other related role
• 1+ years of experience with SQL

What You Bring:

• Demonstrated ability to effectively work with cross-functional teams
• Outstanding analytical and problem-solving aptitude
• Excellent attention to detail, interpersonal and project management skills
• Ability to quickly learn and synthesize new information, transforming even the most complex topics into simple and easy to understand documents
• Effective communication, presentation and conflict management skills
• Ability to prioritize workload and manage time effectively across multiple projects
• Consistently track and report on progress

Preferred Knowledge/Experience:

• Experience working in a Healthcare Operations, Product Management, or Consulting organization
• Demonstrated experience working with technical and non-technical team members
• Highly proficient in Google Workspace, Microsoft Office Suite software applications, Atlassian applications including Jira and Confluence; proficient with document management software, such as AODocs

The base salary hiring range for this position is $54,700 to $93,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

The Flow Builder team is responsible for designing, developing, and supporting Postscript’s message orchestration platform. We are constantly improving on the current platform and adding new features that empower merchants to run their entire SMS business through Postscript. The Flow Builder product is experiencing fast growth and adoption leading to a number of new and exciting challenges to solve. We are looking for a motivated software engineer with an interest in building scalable and extensible products to join our growing team.  

As a Senior Backend Engineer on the Flow Builder team you will use your expertise and passion for building scalable and extensible distributed systems to help enhance our message orchestration platform, enabling our customers to engage their subscribers through conversational messaging. As a technical leader you will set the bar for the maintainability and performance of our systems. You will be given the autonomy to grow to your full potential and your work will directly impact our customers and Postscript’s bottom line.

Senior Backend Engineers at Postscript have a high impact on their team and on the wider engineering org through project leadership, technical expertise, and decision-making. As a Senior engineer you will guide your team in weighing technical constraints and business priorities to make the necessary trade-offs to deliver customer value. Our stack is currently React, Go, Python (Flask), within a mostly monolithic, AWS-managed architecture.

Your passion for building great products, especially in early-stage companies, will lead you to have a  significant impact on both our customers and business. In addition, you will have the opportunity to solve challenging problems and build out architecture and processes as we scale. 

This position is fully remote.

Primary duties

• Architect and build highly available, extensible, and scalable platform primitives and REST APIs for external and internal customers
• Take ownership and be creative with your solutions as you help deliver excellent products to our customers
• Contribute to the health of the team through honest and direct feedback as we iterate and improve on our processes
• Guide your team to make optimal technical and product design decisions
• Identify and execute on points of scale in order to maximize throughput and efficiency
• Mentor other engineers on best practices and growth opportunities
• Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management

Requirements

• A proven career as a software engineer developing backend applications and APIs, hands-on experience using Golang and Python. SaaS experience preferred
• Experience with or exposure to migration off a monolithic architecture a plus
• Familiarity with building, deploying, and maintaining applications on AWS services using Terraform
• Expertise in NoSQL and SQL, and experience with database modeling (Postgres)
• Experience building modular, flexible architectures (maximizing readability and extensibility)
• Excellent verbal and written communication skills
• Experience building great products (high growth, early stage tech preferred)
• Experience coaching and mentoring engineers

What We’ll Love About You

• Minimum 6-8 years professional software development experience
• Experience establishing best practices in development processes 
• Passion for early stage companies and the opportunity to be responsible for owning and improving a new, fast-growing code base
• Great communicator and love helping others 
• Experience establishing best practices in development processes 
• Empathy for users 
• Strong attention to detail
• Fearless in your pursuit of excellent results
• Remote work experience is a plus 

What You’ll Love About Us

• Salary range of USD $170,000-$200,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

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