*Location: US-Remote (CONUS)

This position works on a 4x10, 2nd or 3rd shift

Position Overview

Vectra is seeking a highly skilled and experienced MDR (Managed Detection and Response) Security Analyst to join our team. As aSr Security Analyst, you will serve in a critical role in protecting and defending Vectra MDR customer infrastructure. You will be responsible for supervising and analyzing security events, responding to incidents, conducting SOC (Security Operations Center) operations, and assisting MDR customers to ensure their needs are met.

A successful candidate will have sound technical experience and skills, blended with good interpersonal, communication, and project management skills.

Responsibilities 

• Monitor security logs and alerts from various sources, including intrusion detection systems, Endpoint Detection and Response (EDR) systems, and security information and event management (SIEM) tools. 
• Investigate and analyze security incidents, identify root cause, and develop appropriate mitigation strategies.
• Complete security response actions, including full remote remediation of endpoints.
• Perform threat hunting and proactive analysis to identify potential security risks and vulnerabilities.
• Collaborate with multi-functional teams, including product, engineering, and support, to resolve customer incidents or issues.
• Mentor and provide guidance to junior security analysts, sharing knowledge and standard processes.
• Conduct health checks and architecture reviews, providing technical expertise and real-life experience in creating solutions, designs, and recommendations.
• Be a strong voice for your customers across business to identify new detection models, identify new product features, build content for both internal and external customer knowledge bases, and ensure successful Vectra deployments.
• Travel expected 0-5%

Requirements

• Demonstrable experience as an MDR security analyst, SOC analyst, or similar role in a fast-paced environment.
• Experience providing remote response and remediation activities within networks and on endpoints.
• Solid understanding of intrusion detection systems, artificial intelligence-based attack detection and prevention, incident response methodologies, and SOC operations.
• Experience with SIEM tools, log analysis, network analysis, endpoint analysis, and threat intelligence platforms.
• Solid knowledge of operating systems, networking protocols, and security technologies.
• Proficient in incident handling, threat hunting, and forensics.
• Excellent analytical and problem-solving skills, with the ability to think critically under pressure.
• Good communication skills to effectively collaborate with multi-functional teams and communicate complex security issues to non-technical stakeholders.
• Continuous learning attitude to stay updated with the evolving threat landscape and emerging security technologies.

Desirable

• Prior experience with Vectra, SentinelOne, Microsoft Defender, or CrowdStrike
• Coding experience in Bash, Python, or Powershell
• Open-source development

Position Overview 

Detecting cyberattacks in real-time requires a high-performance suite of software that can sift through terabytes of data. You will be joining a team that has been tasked with developing software to aide in the detection of network-based attacks.

Responsibilities  

• Interpret product requirements into software designs, implementations, and tests that take performance, maintainability, and operational efficiency into consideration
• Monitor, troubleshoot, and improve systems to deliver outstanding reliability to customers
• Work with other groups including Product Management, UX, Security Research and Data Science to help customers simplify security
• Provide technical leadership as you grow into the role   

Requirements: 

• Growth mindset
• 3+ years professional C++
• 3+ years developing software for Debian-based Linux
• Strong Python experience
• Knowledge of software design principles and leading software development practices
• Ability to troubleshoot complex systems
• Strong communication & collaboration skills 
• Willingness to get things done, take initiative, and own quality

Preferred:

• Knowledge of networking principles and protocols
• Ability to work in a collaborative environment 
• Knowledge of automated testing such as Jenkins
• Knowledge of source code management tools; e.g. Git   

Education: 

• B.S or M.S or Ph.D. in Computer Science (or equivalent experience) 

Vectra’s Business Operations organization is responsible for operationally supporting revenue delivery and customer satisfaction across our fast-growing global customer base. To support growth, we are looking for a Senior Manager, Business Systems Process Automation and Programs, to translate GTM business needs (product launch, partner into technical systems requirements. You will serve as a bridge between GTM business stakeholders and the systems teams who turn requirements into reality

This role will be a key partner to cross-functionally guide the growth of our sales organization by specifying system requirements, streamlining processes, and proactive and responsive management of multi-stakeholder strategic and operational capabilities. You will drive critical business systems programs by being the “connective tissue” between cross-functional product, business and technology systems teams. Your work will support execution for critical growth and business process efficiency initiatives. Exceptional partnership, clear articulation of business requirements, and deep understanding of both business and technical business systems (e.g. Salesforce) will be paramount for success in this role

Responsibilities:

• Act as a business and technical program manager on strategic initiatives across the Order to Cash workflows. Create project plans, identify business and technical dependencies, facilitate user acceptance testing, and communicate with stakeholders throughout the project
• Help manage projects, including gathering needs from Sales and Sales Ops and other cross-functional teams, and developing requirements documentation.
• Act as the connective tissue between GTM Systems and Operations. Leverage strong understanding of critical Sales business processes to help identify gaps in systems and automation related to business operations.
• Align GTM Analytics, Product/Engineering, Finance Ops, and other cross-functional teams on forthcoming systems projects and initiatives where there may be impact on their respective bodies of work. Partner with other cross-functional teams to help drive forward the needs of the Sales team and provide business context for enhancement requests. Ensure dependent project workstreams are defined.
• Align closely with GTM Enablement and GTM Systems team on training and documentation needs for upcoming releases impacting internal end users.
• Oversee and mentor a team responsible for maintaining CRM data accuracy and integrity, ensuring adherence to data hygiene best practices and regulatory standards.
• Develop and implement strategies to optimize business processes related to CRM data management, including identifying areas for improvement and streamlining workflows.
• Collaborate with cross-functional teams to support data-driven decision-making, providing expertise on CRM data integration, reporting, and analysis to drive business outcomes

Skills needed:

• Ability to execute and deliver in a fast-paced environment while balancing competing priorities
• Proven experience managing Salesforce transformation projects and understanding of Salesforce automation capabilities. Salesforce certification preferred.
• Strong background in CPQ systems and Metrics
• Analytical and solutions-focused problem solver; able to identify root causes, remediate existing issues and anticipate new ones, and proactively identify opportunities to help Vectra scale efficiently and effectively
• Results oriented, have strong attention to detail, and able to prioritize multiple objectives and projects (excellent organizational skills)
• Highly collaborative.
• 8-10+ years of experience in Systems, Sales Operations, Revenue Operations, or related functions in a B2B Technology Sales Organization
• Experience in additional sales tech stack systems like Salesforce, SQL, Tableau, etc. is a plus
• BA/BS Degree

Your Role:

As a Technical Account Manager (TAM) at Vectra, you'll play a pivotal role in fostering strong relationships with our enterprise customers. You'll be responsible for understanding their unique business needs and goals, and providing tailored guidance to maximize the value they derive from our cybersecurity solutions.

Your Impact:

Leveraging your deep understanding of Vectra products and cybersecurity best practices, you'll guide customers through their entire journey, from onboarding to value realization and expansion. By building strong relationships with key stakeholders, you'll ensure customer satisfaction, drive adoption, and identify opportunities for growth.

Responsibilities:

• Customer Relationship Management: Cultivate and nurture strong relationships with enterprise customers, serving as their trusted advisor and advocate.
• Value Delivery: Proactively guide customers towards realizing the full potential of their Vectra investment through strategic guidance and support.
• Technical Expertise: Provide technical expertise and support to ensure seamless integration into customers' environments.
• Growth Opportunities: Identify and pursue expansion opportunities within existing customer accounts, collaborating closely with the sales team to drive revenue growth.
• Risk Mitigation: Assess renewal risks and develop proactive strategies to address potential challenges.
• Crisis Management: Respond effectively to customer incidents and crises, coordinating cross-functional teams to ensure timely resolution and minimize disruption.
• Program Development: Create and implement repeatable programs and processes to optimize product adoption, usage, and alignment with customer business objectives.
• Metrics Tracking: Monitor and report on key performance indicators (KPIs) to measure customer satisfaction, health, adoption rates, and overall success.
• Customer Visits: Travel to customer sites as needed to provide in-person support and build stronger relationships.

Requirements:

• Technical Foundation: A solid understanding of network security, enterprise software, and cybersecurity best practices.
• Customer-Facing Experience: Minimum of 5 years of experience in a customer-facing role, preferably within enterprise subscription-based vendors.
• Enterprise Expertise: Proven track record of successfully supporting high-touch enterprise customers.
• Security Knowledge: Familiarity with security product lines (firewalls, sandboxing, SIEM, forensics).
• Technical Proficiency: Understanding of TCP/IP, DNS, VPN, and SSL technologies.
• Project Management: Strong project management skills with a focus on detail and execution.
• Customer Empathy: A passion for delivering exceptional customer experiences and driving business outcomes.
• Relationship Building: Proven ability to establish and maintain strong relationships with C-level executives.
• Communication Skills: Excellent written and verbal communication skills, including strong presentation abilities.
• Analytical Skills: Strong analytical and problem-solving skills to identify opportunities and address challenges.
• Bachelor's Degree: Relevant Bachelor's degree, preferably in computer science or a related field.

By joining our team, you'll have the opportunity to make a significant impact on the success of our enterprise customers and contribute to Vectra's continued growth.

Vectra is looking for a Federal Civilian Regional Sales Manager for the DC area. As a Federal Sales Manager, you are responsible for selling Vectra's Products and Solutions through Channel Partners and interacting directly with customers in the region. You will be working closely with a Sales Engineer in the same field and territory. Essential to this role's success is a keen ability to develop new accounts and penetrate new divisions and organizations within your assigned accounts.

You should have excellent communication skills, and problem-solving abilities are essential, along with being self-driven. The ability to succeed in this role will require a strong drive and advanced technical/business skills.

Responsibilities

• Identify, cultivate, and close new business sales relationships with Federal Civilian accounts at an executive, program manager, SOC teams, and analyst level within the designated territory, with CISO/CIO/CTO/GS/Contractor level contacts.
• Key focused accounts are Dept of Justice (DOJ), Treasury, State Dept, HHS, VA, Postal
• Have a disciplined approach to pipeline development through leveraging Direct Customer relationships, FSI's, Marketing, Channel partners, Customers, Sales Development team, and their own ability to prospect organically.
• We are searching for an entrepreneurial self-starter who enjs working in a fast-paced environment, completing multiple complex tasks simultaneously, and who can use his or her direct sales talent to expand the adoption of Vectra capabilities
• Develop an overall account strategy that will lead to a well-executed, team-based selling effort.
• Team up with your Sales Engineer partner to deliver outstanding product demonstrations and well-executed proof of concepts programs.
• Build a strong partnership with existing customers that focuses on customer retention, high renewal rates, and expansion within the customer.
• Effectively forecast monthly/ quarterly revenue and communicate the status of strategic transactions to ensure you never win or lose alone.
• Strategic management of existing channel partners and the development of new channel partners;
• Development of strategic business plans for territory quarterly.

Qualifications

• Minimum 3+ years of Federal Civilian sales experience exceeding quotas selling security, networking, or software solutions.
• Previous experience in Federal Sales
• Hunter: you aren't afraid of cold-calling, breaking doors down to talk to the right people, and own early-stage pipeline development.
• A winner, someone who holds themselves accountable for consistent over-achievement.
• Successful closing complex Federal sales with multiple buying influences
• Experience managing and closing software deals of $200K+, as well as high-value transactions above $1m+. 
• Experience establishing and fostering strong relationships with potential partners and customers
• Ability to demo products, working independently from Sales Engineers in first customer-meetings
• Strong presentation and communications skills, translating technical features into business-values
• Experience with Salesforce.com is a plus.
• Outstanding verbal, written, and presentation skills.
• Comfortable working in a highly fast paced environment.
• Experience in consultative security fields; incident response, forensic investigations, threat intelligence, penetration testing, etc.
• Public speaking experience.
• Bachelor's degree preferred.
• Veterans are highly encouraged to apply.

Position Overview

Help us build great software that protects our customers around the world from an ever-increasing number of cyber attacks!

As part of the Engineering team, Software Engineering Interns will work directly on Vectra's platform to build or enhance features that help solve customer problems. You'll work side-by-side with other interns and dedicated, experienced engineers as your assigned mentors. You will have ownership of a high-impact project for the length of the internship (which is typically a 12-week program, depending on your school's end and start dates).

Our goal is to create a robust and impactful learning experience that gives candidates a better feel for the day-to-day skills and challenges you will experience in a full-time software engineering team. Working in a modern software company like Vectra you can also expect to learn how to deliver software end-to-end including understanding builds, automated tests, deployments, monitoring, and alerting.

Responsibilities

To be able to work on high-impact software projects, you will need to:

• Be comfortable writing and shipping code daily
• Contribute to automated testing and other parts of end-to-end software delivery
• Work collaboratively in a team with other interns and senior engineers
• Evaluate and identify the correct approaches or technologies to use to solve problems

We will present options to interns for different impactful summer projects that align with the team's interests and skills (e.g. frontend/backend, data engineering, etc.). Please speak with us more to learn more about past projects that interns have delivered!

Qualifications

• Required
  • Current student working on BS, MS, or PhD in Computer Science (or similar engineering subject)
  • Experience with object oriented programming and data structures
    
  • Proficiency in Unix/Linux environments
  • Experience with a source control system, preferably Git
    
  • Internship is in the summer only

• Preferred
  
  • Knowledge of networking and security fundamentals
  • Understanding of databases beyond basic queries and interaction
  • Experience with REST APIs
  • Performance tuning skills

Position Overview

The ADR role is a support to our Sales Motion. Your tasks will include but are not limited to:

• Support your Regional Sales Manager (RSM) by identifying new business opportunities in Greenfield Enterprise accounts by delivering on both inbound and outbound strategies and campaigns
• Engage with existing and old opportunities to assist your RSM in progressing them faster and more efficiently down the sales funnel
• Apply critical thinking to make recommendations in scenarios that are not covered by defined work processes
• Collaborate with team members and cross functional teams (marketing, product and channel team) to achieve individual and team sales objectives

Basic Qualifications:

• Excellent communication and social skills
• You enjoy a lively and exciting role, where you can take ownership of your success and also contribute to the success of your team
• Committed to learning and development
• Ability to be adaptable in a fast paced and changing environment
• 1-2 years in a prospecting or ADR equivalent role (Inbound + outbound)
• Comfortable and confident in contacting prospects and customers in a professional and courteous manner
• Knowledge of the IT /Cyber security industry is preferable

Vectra is seeking a managerto support our Go-to-Market (GTM) finance team. Reporting to the GTM Director of Finance, this role will partner closely with the Sales, Marketing, CustomerSuccessand Professional Services organizations. We are looking for a hands-on contributor who is highly quantitative and analytical.This role is perfect for someone whoappreciates the importance of collaboration and highly values business partnering.This is a phenomenal opportunity to join a rapidly growing company in a role that will have a significant impact on strategic planning and decision-making at Vectra. We are a team of forward-thinking individuals looking fora great additionto our team! 

Responsibilities: 

• Develop and manage budgets, forecasts, and financial models for Marketing, Customer Success and Professional Services 
• Provide insightful analysis and reporting on financial performance, including variance analysis and key performance indicators (KPIs) 
• Manage headcount tracking and develop a standardized headcount report 
• Partner with Marketing, Customer Success, and professional Services leaders to align financial goals with department objectives 
• Assess ROI, track metrics like customer acquisition cost (CAC), customer lifetime value (CLV), and conversion rates related to Marketing, Customer Success and Professional Services Investments 
• Provide financial guidance and support strategic initiatives, projects and investment cases and drive operational efficiency 
• Act as key point of contact for GTM finance-related matters, ensuring clear communication and collaborations across teams 
• Drive continual improvement in execution particularly within our planning tools demonstrating standard processes, standardization, and automation to scale the business.  

Ideal candidates will have: 

• 7 - 10 years of finance experience working in high-growth environments, preferably in a SaaS company. 
• Outstanding interpersonal and communication skills (written and verbal) and proven experience in developing collaborative working relationships with teams across an organization. 
• Experience using Adaptive Planning and NetSuite highly preferred as well as Salesforce.com 
• Knowledge of marketing metrics (CAC, CLV, conversion rates) and their impact on business outcomes. 
• Forward-thinking attitude; determined to implement standard processes for a growing company. 
• Proven experience in financial modeling, investment analysis, and ROI assessment. 
• Strong analytical, operational and problem-solving skills with attention to detail. 
• Self-starter with ability to be agile in a fast-paced and entrepreneurial environment. 
• Bachelor's degree in Accounting, Finance, Economics, Business, or related field required 

Vectra AI’s Office of the CTO is seeking to expand the Emerging Technologies team to include a Principal Systems Engineer contributing to the company’s next generation of AI-based products and services.  This role will focus on the data architecture, technology qualification, scalability, and engineering tasks vital to convert research prototypes into large scale, performant, and reliable systems. 

The ideal candidate will both collaborate through the difficult challenges of early-stage research and development while also working independently and autonomously in their specialized area of focus.  Additionally, this role must be comfortable with the ambiguity of open-ended research while maintaining a strong bias to converge that research into a concrete and supportable specification and implementation.

Team Responsibilities:

• Envision, develop, and test prototypes to demonstrate feasibility and potential impact to new or existing lines of business.
• Transition prototypes from early-stage design into long-term supportable state in partnership and collaboration with peers across organizational boundaries.
• Research emerging or newly viable technologies to identify innovation opportunities.
• Promote continuous learning, experimentation, and collaboration throughout CTO organization and across organizational boundaries at Vectra AI.

Individual Responsibilities:

• Provide technical leadership on core design decisions and trade-offs related to data architecture across prototyped systems.
• Architect scalable and robust systems that integrate with existing cybersecurity tooling, technologies, and end-user workflows.
• Leverage data architecture and engineering expertise to collaborate with cross-functional teams chartered to identify and enable opportunities for research acceleration through platform capabilities.
• Capacity to flex into adjacent technical domains to maintain research velocity.

Qualifications:

• Strong passion for improving developer productivity and system performance.
• Minimum of 8+ years of experience with modern applications and distributed systems.
• Proven track record of leading and delivering complex projects from inception to deployment.
• Strong fundamentals and hands-on experience with designing and implementing large scale data processing systems.
• Experience designing and interacting with complex data models.
• Proficiency in programming languages (Python, C/C++, or Rust) used in production.
• Bachelor's or master's degree in computer science, engineering, or equivalent experience.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills and the ability to work collaboratively in a team environment.
• Experience working in R&D organization.
• Familiarity with machine learning and data processing frameworks.

Vectra AI’s Office of the CTO is seeking to expand the Emerging Technologies team to include a Prompt Engineer contributing to the company’s next generation of AI-based products and services.  This role will focus on ongoing research initiatives and prototypes centrally leveraging large language models (LLMs).

The ideal candidate will both collaborate through the difficult challenges of early-stage research and development while also working independently and autonomously in their specialized area of focus.  Additionally, this role must be comfortable with the ambiguity of open-ended research while maintaining a strong bias to converge that research into a concrete and supportable specification and implementation.

Team Responsibilities:

• Envision, develop, and test prototypes to demonstrate feasibility and potential impact to new or existing lines of business.
• Transition prototypes from early-stage design into long-term supportable state in partnership and collaboration with peers across organizational boundaries.
• Research emerging or newly viable technologies to identify innovation opportunities.
• Promote continuous learning, experimentation, and collaboration throughout CTO organization and across organizational boundaries at Vectra AI.

Individual Responsibilities:

• Architect, build, and maintain infrastructure to support multi-agent LLM-based AI Assistants.
• Collaborate with security researchers, sales engineers, and UX teams to understand product use-cases and workflows, prototyping AI assistants and automation to achieve desired outcomes.
• Develop, test, and deploy machine learning models and AI algorithms, with a focus on large language models (LLMs).
• Optimize models for performance, scalability, and reliability.
• Design and implement data pipelines and workflows to support AI and ML projects.
• Educate the engineering organization on AI/LLM infrastructure and facilitate knowledge transfer to broader teams.
• Leverage AI/ML expertise to collaborate with cross-functional teams chartered to identify and enable opportunities for research acceleration through platform capabilities.
• Capacity to flex into adjacent technical domains to maintain research velocity.

Qualifications

• Bachelor’s degree in Computer Science or a related field (Master’s or Ph.D. preferred).
• Extensive experience with Python and ML frameworks such as PyTorch, TensorFlow, and JAX.
• Expertise in working with and deploying large language models (LLMs):
  • Proficiency in prompt-engineering techniques, such as chain-of-thought and self-reflection.
  • Experience with Retrieval-Augmented Generation (RAG) and VectorDB technologies.
  • Skills in fine-tuning models and techniques to quantize and accelerate LLMs.
  • Experience with Reinforcement Learning from Human Feedback (RLHF) is a plus.
  • Familiarity with frameworks such as Langchain and MS Guidance.
  • Understanding of LLM evaluation metric (perplexity, accuracy, etc).
• Experience developing and deploying for cloud platforms like AWS and Azure.
• Ability to understand novel ML methods from academic literature and prototype/deploy these models.
• Real-world experience in evaluating LLM performance in production scenarios is highly desirable.
• Experience working in R&D organization.
• Familiarity with machine learning and data processing frameworks.

Vectra AI’s Office of the CTO is seeking to expand the Emerging Technologies team to include a Senior Software Engineer contributing to the company’s next generation of AI-based products and services.  This role will focus on server-side, back-end, and API-integration responsibilities for ongoing research initiatives and prototypes.

The ideal candidate will both collaborate through the difficult challenges of early-stage research and development while also working independently and autonomously in their specialized area of focus.  Additionally, this role must be comfortable with the ambiguity of open-ended research while maintaining a strong bias to converge that research into a concrete and supportable specification and implementation.

Team Responsibilities:

• Envision, develop, and test prototypes to demonstrate feasibility and potential impact to new or existing lines of business.
• Transition prototypes from early-stage design into long-term supportable state in partnership and collaboration with peers across organizational boundaries.
• Research emerging or newly viable technologies to identify innovation opportunities.
• Promote continuous learning, experimentation, and collaboration throughout CTO organization and across organizational boundaries at Vectra AI.

Individual Responsibilities:

• Develop, test, and maintain server-side code and back-end services for early-phase R&D initiatives.
• Design and implement API integrations and glue code to connect prototyped systems and services.
• Leverage software engineering expertise to collaborate with cross-functional teams chartered to identify and enable opportunities for research acceleration through platform capabilities.
• Capacity to flex into adjacent technical domains to maintain research velocity.

Qualifications:

• 5+ years of experience in software development, with a focus on server-side and back-end development.
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proficiency in common programming languages such as C, Java, Python, and Javascript.
• Strong experience with API development and integration.
• Solid understanding of traditional and non-traditional (e.g., Graph) database technologies.
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies.
• Experience working in R&D organization.
• Familiarity with machine learning and data processing frameworks.