Job Description

ESSENTAIL DUTIES AND RESPONSIBILITIES:

As a Business/Operations Advisor you will play a key role traveling to visit all franchise stores within your assigned territories with the purpose of understanding and defining their needs.

Specific duties for the role include:

• Implements franchisee store startup program:  40 hours technical setup; 40 hours marketing setup; operation training and marketing assessments.
• Maintains a high level of knowledge and skills in all areas of operations and training.
• Instructs franchisees and store employees on software packages and the safe operation of equipment and products.
• Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
• Compiles brand compliance data and helps franchisees upgrade their image.
• Completes, maintains, and processes required paperwork, records, and daily reports.
• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
• Improve processes by recommending operational changes.
• Increasing gross sales revenue & profitability in assigned region.
• Analyze financial records, including P&L statements and preparing business plans and setting goals.
• Identify opportunities for future business development and expansion.
• Evaluate and improve sales, marketing, and branding strategies.
• Understanding the Retail Sales environment and franchise lifecycle.
• Training and reinforcing the franchise model, system, and best practices.
• Participating in regional meetings; completing, maintaining, and processing required paperwork for site visits.
• Maintains regular communication between franchisee, Support Manager and corporate team.
• Follows up with franchisees on a regular, virtually or in-person, to ensure best results (min. 1 in-person visit/annually for every location in assigned region).
• Travels minimum 50% in and outside region.

Qualifications

To perform this job successfully, an individual must have strong industry knowledge and experience with production, industrial equipment, and the signage industry. The individual must also have a basic knowledge of sales and marketing.

Associates degree (A.A.) or equivalent from two-year College or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to read, understand, and interpret a P&L statement.

To perform this job successfully, an individual should have a strong working knowledge of Microsoft Office, graphic design software, point-of-sale (POS) software, and accounting software.

Eligible Driver's License, Valid Automobile Insurance. Available and Reliable Transportation

 Once you become part of our amazing team of winners you’ll enjoy:

·         Competitive compensation

·         Comprehensive training to hone your skills at our headquarters

·         Travel opportunities

·         Medical, Dental, Vision, and Life insurance coverage

·         Short- and Long-term disability insurance

·         Generous time off and paid holidays

·         401(k) plan with company match

·         Social gatherings and team building activities

·         Leadership workshops for personal development

·         Recognition for our top performers

·         Philanthropy – a chance to give back to the community

 Join us at United Franchise Group – a global leader for entrepreneurs!

Apply now!

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Job Description

United Franchise Group is seeking a dynamic and experienced Technology Manager to lead our technological initiatives and drive innovation across our franchise brands. The Technology Manager will be responsible for developing, managing and implementing strategic technology solutions that align with the company's goals and enhance franchisee operational efficiency. This is a unique opportunity to join a reputable organization and play a pivotal role in shaping the future of our technology landscape.

Responsibilities:

• Develop and execute a comprehensive technology strategy in alignment with the company's objectives and growth plans.
• Lead a team of tech professionals, providing guidance, mentorship, and support to ensure optimal performance and productivity.
• Evaluate emerging technologies and trends to identify opportunities for innovation and competitive advantage.
• Project manage and launch brand-specific initiatives (POS, CRM, ERP) and liaison with vendors and partners.
• Manage vendor relationships and third-party service providers to ensure quality, cost-effective delivery of services and support.
• Stay informed about industry developments, best practices, and regulatory requirements to inform decision-making and mitigate risks.

Qualifications

• Bachelor’s degree in computer science, business administration, or related fields; master’s degree preferred.
• Minimum of 5 years of experience in a senior leadership role within tech & business, preferably in a franchising or multi-unit retail environment.
• Food Industry experience a plus
• Proven track record of successfully managing complex projects from conception to implementation, within budget and schedule constraints.
• Strong leadership and communication skills, with the ability to inspire and motivate teams to achieve goals and foster a collaborative work environment.
• Deep understanding of tech infrastructure, network architecture, cloud computing, cybersecurity, and emerging technologies.
• Experience with enterprise-level software applications, ERP systems, POS/CRM systems, and database management. (Synuma, Gorilla Dash, HubSpot)
• Knowledge of regulatory compliance requirements, data privacy laws, and industry standards (e.g., PCI-DSS, GDPR).
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

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Job Description

Job Description

• Travel up to 75% of the time
• Operational Proficiency in all aspects of a kitchen and front of house for a restaurant to training staff and franchisees
• Implements franchisee store startup program, including operational training and marketing assessments.
• Maintains a high level of knowledge and skill in all areas of operations and training.
• Communicates with the Operations Manager and other necessary personnel throughout the opening process sharing the status of opening related milestones, potential delays or other opening related issues.
• Increases operational standards through guidance, training, and improving management skills.
• Trains and reinforces franchisees and store employees comply with franchise model and system.
• Instructs franchisee and store employees on safe operation and handling of equipment and products.
• Advises Support Department on issues identified through communication with franchisees.
• Follows up with franchisee on behalf of Support Department.
• Compiles brand compliance data and helps franchisees upgrade their image.
• Completes, maintains, and processes required paperwork, records and daily reports.
• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).

Qualifications

Qualifications

• Bachelor's degree (B. A., B.B.A., or B.S.) or equivalent from four-year college or university; or Associate's degree (A. A. or A.S.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
• An individual should have strong working knowledge of Microsoft Office, Internet Explorer or Google Chrome, Customer Relationship Management systems, scheduling software, point-of-sale (POS) software, and accounting software.
• Strong background in related industry and specific production techniques
• Sales and business operations experience
• Ability to read a Profit and Loss statement

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Job Description

Your key responsibilities:

• Implements franchisee store startup program:  1-week pre-setup, 1-week technical setup, and operational assessments.
• Pre-setup – ability to unload and organize fixtures, assemble equipment and furniture. Ability to set up computers and install software.
• Visits assigned locations on as need basis. Ability to conduct store visits and submit all required paperwork within company guidelines.
• Trains and reinforces franchisees and store employees to comply with franchise model and system.
• Instructs franchisees and store employees on software packages and the safe operation of production equipment.
• Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
• Attend Regional Meetings
• Advises Support and Launch Department on issues identified through communication with franchisees.
• Follows up with franchisees on behalf of Support Department.
• Compiles brand compliance data and helps franchisees upgrade their image.
• Completes, maintains, and processes required paperwork, records, and daily reports.
• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).

Qualifications

• Associate’s degree (A.A.) or equivalent education from College or Technical school

OR 2-4 years of related experience and/or training

OR equivalent combination of education and experience

• Technical aptitude and ability to quickly pick up new technologies
• MS Office, graphic design software, point-of-sale (POS) software, and accounting software a plus
• Eligible driver’s license and valid automobile insurance is required
• Exceptional problem-solving skills
• Must be able to travel 75%-90% and maintain a credit card with an available credit limit to cover expenses

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