Stellenbeschreibung

The Senior Project Manager performs the lead role in managing the implementation of Unit4 software solutions into customer environments orchestrating the successful delivery of project engagements. Expected to lead and drive projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations. The successful candidate will preferably be based remotely in Germany or Austria with regular travel required to our client's sites mainly DACH region.

• Ensures project plan and deliverables match with the scope as outlined in the Scope of Work (SOWs);
• Collaborates closely with assigned project team members including architect, consultant and global teams to create a project plan and a work breakdown structure (WBS) consistent with Unit4's preferred best practices;
• Leads and manage project team members applying Unit4 and professional best practices;
• Responsible for maintaining out-of-scope requests and working with the customer and Unit4 account team to scope and cost additional Unit4 opportunities;
• Ensures that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client;
• Maintains a weekly project plan which identifies and updates all project risks, issues, tasks and dependencies. Tracks progress against project initiation document and SOW baseline;
• Collaborates with Unit4 resource management team to appropriately staff each project;
• Maintains accurate weekly revenue and cost forecast for each project;
• Interacts with project staff, customers and other Unit4 teams as necessary to communicate project status and to escalate risks and issues on timely basis;
• Ensures accurate and timely communication of project status to relevant stakeholders including Unit4 PMO and customer account teams;
• Ensures that all Gateways of the applied Unit4 Delivery Methodology are signed-off by the customer
• Is able to communicate efficient to C-Level Stakeholders and Sponsors.
• Maintains and archives all key project documents into appropriate systems;
• Actively keeps abreast of latest trends and best practices in IT Project Management;
• Builds and shares experience-based knowledge and resources directly with peers and across Unit4;
• Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training available;
• Continually identifies customer knowledge gaps and opportunities for Unit4 product or service expansion and enhancement.

Qualifikationen

A senior professional accountable for successful delivery of Unit4 strategic customer engagements. Able to multi-task, managing cross functional teams to deliver scoped outcomes across multiple projects. Manages relationships with internal Unit4 and customer stakeholders at all levels using advanced and timely communication skills. Known as advanced level practitioner with track record of successful delivery across multiple engagements. Coaches and mentors junior PM staff. Able to lead and demonstrate project management best practices.

• You have a Bachelor degree, or equivalent, in a relevant field;
• Typically, 6 or more years of related professional project management experience; ideally in delivering ERP-projects in the supplier role.
• Evidence of proven team leadership over large scale technical engagements (6+ team members, over 500 K€, over 9 months duration, multiple product suites);
• International experience preferred;
• Highly driven with excellent communications skills both oral and written, able to influence at senior level within Unit4 and with customers at senior level, listens and communicates effectively;
• Demonstrates the ability to apply sound judgment to any situation and achieve desired outcomes;
• Demonstrates product proficiency, by achieving appropriate Unit4 professional certifications;
• Able to form and manage cross functional teams and apply leadership skills;
• Proven negotiation skills;
• Evidence of successful relationship building within Unit4 team e.g. Sales and Support teams;
• Collaborates and builds best practice knowledge across regional Unit4 PM teams;
• Able to multi-task and perform well under pressure;
• PMP or Prince2 Practitioner certified;
• German and English language skills are essential and an additional language would be an advantage.

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Job Description

Job Description

As a Senior legal counsel for CE (France) and Lead Privacy Counsel you will provide broad legal advice and assistance to the business in CE for all French speaking countries (e.g. France, Belgium, Luxembourg) and will work together as part of the Go-To Market team with legal colleagues to address legal issues across the globe.

As a Senior Legal Counsel you will be responsible for negotiating, drafting and reviewing a broad range of agreements and assisting with disputes. You may also be asked to assist the Unit4 French business with day to day legal advice on corporate, HR and finance matters.

As Lead Privacy Counsel you will oversee Unit4’s approach to data protection matters under GDPR and in other jurisdictions. You will take responsibility for driving Unit4’s approach to data protection and AI matters as this field expands and as Unit4 finds more uses for AI and machine learning within its product set working closely with our R&D team as well as our Chief Data Officer and other teams around Unit4.

As part of the global legal team, you will enhance legal awareness in the business, by providing training and advising management on relevant legal development that could affect our business. You will be involved in strategic projects critical to the business and engage directly with senior executives (including with respect to AI as mentioned above). 

You will be part of a global legal team of around 12 people. Unit4 is growing fast and advancing its technology into many new areas which provides for a great number of exciting projects where legal is leading the business in best practice and compliant ways of transacting business.

Key Responsibilities

• Commercial Contracts:
  • Draft, review, and negotiate a wide range of commercial contracts, including SaaS (sales) agreements, service agreements, non-disclosure agreements, and joint venture agreements.
  • Provide legal advice on contract interpretation and dispute resolution.
• French Commercial Law:
  • Advise on French commercial law matters, including corporate governance, competition law, and consumer protection.
  • Stay up-to-date on French legal developments and provide training to internal stakeholders.
• Privacy, Data Protection and AI:
  • Advise on all aspects of data privacy and protection compliance, including GDPR, e-Privacy Directive, and local data protection laws.
  • Conduct data privacy impact assessments (DPIAs) and provide guidance on data minimization and retention policies.
  • Manage data breach response processes (working closely with the CISO) and coordinate with relevant stakeholders.
  • Represent the company in data protection audits and investigations.
  • Involvement in company’s AI committee and all related projects.

Qualifications

Education

French Law Degree (preferably masters level) (IP law, Economic law or Business law)

Knowledge and Skills

• Strong project management skills;
• Excellent presentation skills in both informal and formal situations;
• Excellent written and oral communication skills in French and English;
• Good interpersonal skills and relationship management skills;
• Self-starter so therefore also a quick learner;
• Team player;
• Ability to work collaboratively with senior staff in management and other disciplines;
• Committed to excellent performance and a practical understanding of how to deliver results;
• Be hands on and have a Can Do mentality;
• Energetic individual with unusual initiative;
• Ability to work under pressure and be flexible;
• Strong work ethic and enthusiastic about new challenges; and
• Creative thinker and resourceful problem solver.

Experience

• Qualified to practice law in France;
• A minimum of 5 years post qualification experience;
• Experience in private law firm; and
• In-house experience in a globally operating IT/tech company.

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Job Description

Paid Media & SEO  Manager

We are seeking a highly skilled and data-driven Paid Media & SEO Specialist to manage in tandem with our agency ourDemand Generation campaigns, Paid & Organic Search strategy, Paid Social Media and Retargeting activity. This role is critical in driving online visibility, generating quality traffic, and improving conversion rates across all digital platforms.

Key Responsibilities:

Paid Media

• Develop,  coordinate, manage and expand paid search campaigns (Google Ads, Bing Ads) together with our agency to drive targeted traffic and maximize ROI.
• Conduct audience targeting and segmentation for display ads, social media ads (LinkedIn), and retargeting campaigns.
• Work with the website team to manage tracking tags across all Paid Media platforms (Google Tag Manager, Facebook Pixel, etc.).
• Ensure proper tagging of campaigns to track performance and customer behavior in line with measurement framework.
• Perform A/B testing on ad creatives, landing pages, and bid strategies to optimize ad performance.
• Analyze and report on campaign performance, using metrics such as CTR, CPC, CPA, and ROAS to guide ongoing improvements. Identify trends, insights, and opportunities for optimization in conjunction with the agency.
• Collaborate with the agency on managing the campaign budget.
• Troubleshoot and resolve tracking issues, ensuring data accuracy and integrity at all points in the customer journey funnel.
• Maintain documentation for processes, tools, and best practices to ensure consistency across Paid Media campaigns.
• Develop in collaboration with the agency custom dashboards and reports to visualize campaign performance and business impact.
• Collaborate with the data analytics team to analyse organic search data alongside paid data to identify trends and keyword synergies.

SEO (Search Engine Optimization)

• Work with the agency and the copywriters to optimize website content, landing pages, and blog posts to enhance organic search rankings and drive qualified traffic.
• Conduct comprehensive on-page and off-page SEO audits, work with the developers to implement technical SEO fixes (e.g., improving site speed, mobile usability), and ensure all pages are properly indexed.
• Collaborate with web development and content teams to improve internal linking, site architecture, and SEO best practices.
• Monitor and report on SEO performance metrics, including organic traffic, keyword rankings, and conversion rates.
• Develop a comprehensive link-building strategy to increase domain authority and improve organic search visibility.
• Track the impact of link-building efforts through regular reporting on link acquisition, domain authority, and organic performance improvements.
• Work with the agency, who will run the keyword research, to identify high-potential, low-competition keywords that align with business goals and customer intent.
• Utilize SEO tools like Google Keyword Planner, SEMrush, and others to analyze competitors’ keyword performance.

General Requirements:

• Passionate about Paid Media & SEO and enjoy using data to tell a story.
• Conduct in-depth analytics to identify insights & recommendations.
• Working with regional teams to prioritise strategic imperatives.
• Identify and investigate trends, patterns, anomalies, spikes and other occurrences in data sets that help drive intelligent planning & decisions.
• Advise internal team with regards to patterns and relationships in the data. Working with the agency to recommend campaign direction.
• Maintain excellent communication with internal & external stakeholders.
• Own the reporting cycle for creative assets, developing and delivering reports highlighting best performing formats, messages and platforms.
• Lead the collection, analysis & delivery of Paid Media & SEO intelligence.

Qualifications

Qualifications

• Bachelor’s degree in marketing, business, or a related field.
• Proven experience 4+ years in SEO, PPC, and paid media management.
• Native-level proficiency in English, with exceptional written and verbal communication skills.
• Hands-on experience with Google Ads, Google Analytics, SEMrush, or similar tools.
• Strong analytical skills and the ability to interpret data and provide actionable insights.
• Excellent communication and project management skills.

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Job Description

Our job in Solution Consulting is to understand our customers’ business challenges and to accurately show how Unit4 solutions can solve these challenges.  

• Your role as a Solution Consultant is to understand our prospects’ and customers’ business challenges and to accurately show how Unit4 solutions can solve these challenges.
• To attain the best possible solution, you will spend time researching and discovering the business challenges and goals. You will understand the customer, and challenge them, and become their voice in the sales process.
• You will delight and inspire our customers to help build and deliver their desired end goals. You are a trusted advisor who will naturally lead our customers and colleagues.
• You will gradually evolve to be an expert in Unit4 solutions, you will understand and sell the value of Unit4 solutions and why Unit4 is different to other suppliers in the marketplace.
• You love technology and you are driven to find the best possible solutions for our customers. Your integrity and expertise is what sets you apart from other roles in sales, customers will trust your advice and Unit4 professional services will believe in the vision you create for customers during the bid stages.
• You will be involved with a wide range of activities including but not limited to: Business Cases, Discovery Sessions, Demos, RFPs, Handovers to implementation team, Onboarding, Working with Partners, Product focused  development and more!

Qualifications

To be successful in this role you need to: 

• Be a customer focused, detail-oriented professional, able to think quickly and analytically to find the right solution to a problem. 
• Like challenges and are looking for a role that is varied and ever changing.  
• Have experience in leading customer meetings and workshop sessions.
• Be passionate about technology, and your curiosity combined with a desire to learn have made you a go to person in your current role. 
• Be Self-motivated and an excellent collaborator, you'll be comfortable both taking the lead and working as part of the wider solution consulting team and the other Unit4 teams. 
• See yourself as an ambassador, representing Unit4 with integrity, professionalism, and courtesy, and advocate positively for the company’s products and service.
• German speaking is a requirement in this role

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Job Description

The Senior Project Manager performs the lead role in managing the implementation of Unit4 software solutions into customer environments orchestrating the successful delivery of project engagements.   Expected to lead and drive projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations.

• Ensures project plan and deliverables match with the scope as outlined in the Scope of Work (SOWs);
• Collaborates closely with assigned project team members including architect, consultant and global teams to create a project plan and a work breakdown structure (WBS) consistent with Unit4's preferred best practices;
• Leads and manage project team members applying Unit4 and professional best practices;
• Responsible for maintaining out-of-scope requests and working with the customer and Unit4 account team to scope and cost additional Unit4 opportunities;
• Ensures that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client;
• Maintains a weekly project schedule which identifies and updates all project risks, issues, tasks and dependencies. Tracks progress against project initiation document and SOW baseline;
• Collaborates with Unit4 resource management team to appropriately staff each project;
• Maintains accurate weekly revenue and cost forecast for each project;
• Interacts with project staff, customers and other Unit4 teams as necessary to communicate project status and to escalate risks and issues on timely basis;
• Ensures accurate and timely communication of project status to relevant stakeholders including Unit4 PMO and customer account teams;
• Maintains and archives all key project documents into appropriate systems;
• Actively keeps abreast of latest trends and best practices in IT Project Management;
• Builds and shares experience-based knowledge and resources directly with peers and across Unit4;
• Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training available;
• Continually identifies customer knowledge gaps and opportunities for Unit4 product or service expansion and enhancement.

Qualifications

A senior professional accountable for successful delivery of Unit4 strategic customer engagements. Able to multi-task, managing cross functional teams to deliver scoped outcomes across multiple projects. Manages relationships with internal Unit4 and customer stakeholders at all levels using advanced and timely communication skills. Known as advanced level practitioner with track record of successful delivery across multiple engagements. Coaches and mentors junior PM staff. Able to lead and demonstrate project management best practices.

• You have a Bachelor degree, or equivalent, in a relevant field;
• Typically, 6 or more years of related professional project management experience;
• Evidence of proven team leadership over large scale technical engagements (6+ team members, over $500K USD, over 9 months duration, multiple product suites);
• International experience preferred; 
• Highly driven with excellent communications skills both oral and written, able to influence at senior level within Unit4 and with customers at senior level, listens and communicates effectively;
• Demonstrates the ability to apply sound judgment to any situation and achieve desired outcomes;
• Demonstrates product proficiency, by achieving appropriate Unit4 professional certifications;
• Able to form and manage cross functional teams and apply leadership skills;
• Proven negotiation skills;
• Evidence of successful relationship building within Unit4 team e.g. Sales and Support teams;
• Collaborates and builds best practice knowledge across regional Unit4 PM teams;
• Able to multi-task and perform well under pressure;
• Prince2 Practitioner or PMP certified.

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Job Description

What you will do

As an Application Support Consultant, you are the first point of contact for our customers on IT and Business Application related questions for our solutions. You will need to provide a professional, efficient, and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

• To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate.

• Investigate, process and document application defects passed to the Application Support team.

• Be pro-active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigation.

• Handle customer escalations, taking ownership of complicated issues and always keep customers updated of progress.

• To comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.

• To investigate, document and present to the Customer Services Team Leader process improvements that enhance the customer experience.

• To identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.

• You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development.

• To train and mentor less experienced members of the team around product knowledge, skills and processes.

• Work in a team environment to help and assist colleagues.

Qualifications

Qualifications

Qualifications and Knowledge Must have:

• Strong communication skills and fluent in English and Dutch (verbal and written)

• Knowledge on a given Unit4 ERP module or other module(s) will be an asset

• Common knowledge of Microsoft technologies, workplace processes and IT infrastructure

• Previous experience of working in a Customer Service environment is an advantage

• Exceptional Customer facing skills, understand and be able to implement the concept of exceptional Customer Service

• Exhibits good analytical and problem-solving abilities

• Ability to manage your own time to prioritise workload and meet deadlines

• Friendly and professional manner with an enthusiastic positive approach to tasks

• Able to use initiative and work alone, and as part of a team

• Strong Team Player

• Possess ability to work in a Dual Working Environment

Nice to have:

• Knowledge or experience with ServiceNow

• ITIL knowledge

• Previous experience of working within Corporate IT

Your profile

Inquisitive individual who is organised, diligent and possesses a good understanding of Unit4’s ERP product. You will be comfortable working with managers from across the business, looking for win-win outcomes. You will ideally enjoy working with support consultants and customers and get satisfaction from positive results.

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Job Description

How will you contribute and drive success? ​ 

• Clear Value Delivery > Contribute through delivering sales opportunities & qualified pipeline contribution through innovative outbound & inbound prospecting methods. This role focuses on the initial stages of opportunity generation.
• Accountability > Develop territory & account strategies to create & execute meaningful outreach to intrigue and captivate those we seek to engage  
• Collaboration is Key > Partner with Sales, Marketing, Industry Leadership and Business Development Peers to focus, learn, adapt and evolve.  
• Inquisitive by nature > Cultivate a deep understanding of your target market

What’s in for you? 

• Be part of a highly capable & diverse team in Lisbon
• Join a culture that is people centric 
• Utilisation of industry leading technology, platforms and colleagues 
• Join a collaborative Global BD team, sharing more than 50+ years experience 
• Grow through an evolving career development program 
• Continual learning through access to ongoing enablement 
• Drive innovation through creative prospecting techniques 
• Enjoyment – Sharing successes across your peers and team​ 

Qualifications

What skills and experience do we seek?​ 

• 1+ year of business development/lead generation/sales experience. SaaS or Tech is advantageous
• Strong communication skills in Dutch, French & English
• Expertise in connecting and engaging decision-makers across multiple channels we engage 
• Customer-centric with a performance-driven mindset.​ 
• Thirst to learn and challenge yourself – Business Development is not an easy ride! 
• Proactive and self-reliant, taking initiative in actions 
• Strong foundational knowledge of the sales / discovery / qualification process  
• Balances independence with team success, taking pride in collective achievements 

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Job Description

Unit4’s Professional Services team works across our technology and systems to deliver customer solutions in our industry verticals. As an associate consultant, you will have the opportunity to expand your career into the cutting-edge cloud ERP technologies being offered by the organization. You will be working through project challenges implementing solutions based on your experience of industry good practice and applicable models. ERP projects drive significant business change for our customers, and it’s critical that you can handle conflict through good communication, adapting your style to the audience.   

Our Unit4 values are important to us, and we expect you to be a cultural ambassador and lead through example.

We believe that you are a customer service champion and can develop and maintain stakeholder relationships. With your expertise you will enable our customers and proactively support their journey to standardized solutions with a focus on adopting, not adapting. Some travel will be necessary based on customer requirements.

What you will do as part of ourProfessional ServicesTeam:

Customer onboarding

• Engage in the sales handover and project onboarding with the wider project team
• Implement quality ERP customer solutions that will meet design and strategic objectives focusing on reducing complexity and costs.
• Lead and participate in workshops. We expect you to prioritize requirements and identify opportunities for customer success
• Deliver the approved customer solution utilizing templates as applicable
• Work with wider delivery teams to ensure projects meet design, schedule, and budget as set out in the project plan

Post go-live & existing customer engagements

• Support customer solution reviews and customer health checks identifying opportunities to expand Unit4 footprint
• Engagement in delivery of upgrades and cloud migrations to existing customers

Product enhancements and new technologies

• Stay relevant on new technologies, legislations and good practice, sharing this knowledge both internally and externally
• Work with senior consultants using your expertise to identify improvements to functionality
• Embrace continuous learning enhancing your knowledge in new areas

Qualifications

• Fluent knowledge of English and Dutch is obligatory.
• Competence within Financials and/or Accounting.
• Excited about technology enabled change
• Strong business analysis skills with an eye for detail
• Self-starter, with a positive attitude, independent and able to work under pressure to meet assignment deadline

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Job Description

As a Cloud Operations Manager, you will oversee the daily operations of our cloud environments, ensuring their high availability, optimal performance, and security. Leading a team of Cloud Operations Engineers, you will provide the guidance and support necessary to maintain a stable and scalable service. This role demands a strong focus on ITIL processes, continuous improvement, effective incident management, and collaboration with stakeholders to meet service-level agreements (SLAs) and achieve operational excellence.

Key Responsibilities:

• Lead and mentor a team of Cloud Operations Engineers, fostering a collaborative and high-performance culture.
• Oversee daily cloud operations, ensuring the reliability, performance, and scalability of our cloud environments.
• Manage and resolve incidents using ITIL best practices for incident, problem, and change management.
• Implement and enhance processes for incident response, request fulfillment, change management, and problem management, ensuring alignment with ITIL standards.
• Promote a continuous delivery culture within the Cloud Operations team, focusing on process automation and operational efficiency.
• Oversee service-level management to ensure SLA compliance, conducting regular performance reporting and reviews with stakeholders.
• Ensure comprehensive monitoring of cloud services, enabling the early detection and resolution of potential issues.

Qualifications

• Proven Leadership: Extensive experience in managing and leading technical teams, with a track record of fostering a collaborative and high-performance culture.
• ITIL Expertise: Deep understanding of ITIL practices, including incident, problem, change, and service management, with practical experience in implementing these frameworks to improve service delivery.
• Cloud Platform Proficiency: Strong experience with cloud platforms, particularly Azure.
• Advanced Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to diagnose and resolve complex incidents in a dynamic and fast-paced environment.
• IT Security Acumen: In-depth understanding of IT security principles, with the ability to implement and manage secure cloud environments that comply with policies, best practices and regulatory requirements.
• Communication & Stakeholder Management: Strong communication skills, with the ability to clearly convey technical concepts to both technical and non-technical stakeholders.
• Adaptability & Continuous Learning: Demonstrated ability to stay current with industry trends and emerging technologies, applying new knowledge to improve cloud operations and team capabilities.

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Job Description

The User Group Manager will play a pivotal role in fostering a strong community among our users, enhancing customer engagement, and encouraging collaboration through user groups. This individual will be responsible for building, managing, and nurturing relationships with our users, supporting group activities, organizing events, and ensuring users have a platform to share insights and best practices. The role requires a blend of community management, customer support, and event planning.

Key Responsibilities:

• Community Building & Engagement

  • Develop and execute strategies to grow user group participation and engagement.
  • Establish and support user group chapters across various regions and platforms, creating opportunities for users to network, collaborate, and share knowledge.
  • Act as a primary point of contact for user group leaders and members, offering guidance and support.

• Event Planning & Execution

  • Plan, organize, and coordinate user group events, including in-person meetups, virtual webinars, workshops, and an annual user group conference.
  • Collaborate with internal teams (marketing, product, customer support) to provide content, speakers, and resources for user group events.
  • Manage event logistics, including registration, promotion, content, follow-up, and feedback collection.

• Advocacy & Communication

  • Capture and communicate user feedback, challenges, and success stories to relevant internal teams to drive product improvements and customer satisfaction.
  • Develop communication channels (newsletters, forums, social media) to keep user group members informed and engaged.
  • Foster a community of product advocates and ambassadors who champion our brand.

• Program Development & Improvement

  • Monitor and assess user group program effectiveness, using analytics and feedback to identify areas for improvement.
  • Create and maintain resources, best practices, and training materials to empower user group leaders and members.
  • Track metrics on engagement, satisfaction, and growth, reporting regularly to stakeholders.

Qualifications

• Experience:

  • 3-5 years of experience in community management, customer success, event planning, or related field, preferably within SaaS, tech, or B2B environments.
  • Proven track record of building, managing, and growing user groups or customer communities.

• Skills:

  • Strong organizational skills and the ability to manage multiple projects and priorities.
  • Excellent communication and interpersonal skills, with the ability to engage and build rapport with diverse user groups.
  • Proficiency with community management tools, social media platforms, and virtual event platforms.

• Attributes:

  • Passion for customer advocacy and community-building.
  • Creative problem-solver who can think strategically and act tactically.
  • Strong sense of ownership, initiative, and ability to work independently and collaboratively.

Preferred Qualifications:

• Familiarity with [specific software or industry knowledge relevant to the company’s product]
• Experience with CRM, analytics tools, and customer engagement platforms.

This role is ideal for someone who thrives in a people-oriented position, enjoys fostering connections, and is committed to creating a vibrant, collaborative user community. If you’re passionate about customer success, relationship-building, and creating memorable experiences, we’d love to hear from you!

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Job Description

Your job as a Digital Solutions Engineer is part of the Buyer Enablement team within the Solution Consulting organization. Your role is to drive concepts to ensure a consistent and on-demand available Buyers Journey. The main task is to reduce complexity for our buyers using several tools during all touchpoints, starting with a convincing vision generation and up to creating a good feeling when signing the contract. Collaboration with several stakeholders is an important key to fulfill this task. 

Your tasks in detail will look like this:

• Buyer Enablement Initiative Management: Assist the planning and execution of initiatives around implementing solutions to create a holistic and consistent Buyer Experience. Constantly drive adoption and roll-out of the usage of our in-App guidance, Demo Automation and other initiatives to help buyers navigate our applications and convince them of Unit4 solutions.
• User Guidance: Independently design and develop user manuals to assist buyers in experiencing our solutions self-sufficient and within our . Work with Solution Consultants to learn about the best processes and use cases in our applications, to create a convince our customers that our solutions work simply and are user friendly.
• Demo Automation Tool Support: Contribute to the development of a Recorded Demo Library in the Demo Automation Tool. Participate in and support training sessions for Demo Automation Tool user groups and work continuously to improve the concepts of using the tool to the best use to convince buyers from our visions and convert opportunities.
• Content review and editing: Be the interface between demo recordings and stories and the creative teams to navigate the content editing. Take over light editings yourself to generate Buyer Enablement content.
• Impact Analysis: Support with overseeing the analytics of the Buyer Journey and help to improve the available insights and use them for the best visibility and knowledge of buyers intent data for our Account Manager and Solution Consultant Teams.
• Solution Development: Learn how to navigate our ERP platform to know the best use cases and stories to deliver solutions to customer painpoints and be actively involved in influencing running deals by working together with our Solution Consultants. 

Qualifications

• Higher Education in Business Management, Information Technology or Marketing
• First work experience is appreciated
• Strong understanding of user experience design and the ability to create clear and concise documentation
• Customer-centric motivation
• Excellent communication and organizational skills
• Proficiency in using project management tools and software development methodologies
• Ability to work independently and as part of a team
• Active listener with effective communication and convincing skills
• Strong attention to detail and accuracy
• Excellent English proficiency both verbal and written
• Experience with the Digital Adoption Platform Userlane and/or the Demo Automation Platform Consensus is preferred
• Experience with the Unit4 Business Applications is preferred

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Job Description

ServiceNow Consultant will be responsible for working across applications and services within Unit4 ServiceNow platform to develop new functionalities and innovative solutions to address product owner and project stakeholder requirements.

The consultant will work closely with the Platform team, process owners, Enterprise Architecture, and IT Security to produce technical designs and development to address requirements in the most effective and secure manner. The Consultant will be required to consider the current business needs and architecture of the environment while reviewing future enhancement roadmaps and by assessing core platform and/or application changes driven by version upgrades.

Primary Job Responsibilities

• Designs, develops, configures, and customizes (when appropriate) ServiceNow applications and services to deliver new functionality and capabilities
• Works with business process owners in shaping/refining the requirements that aligns with overall strategy and product roadmap
• Assists with second level incident resolution, problem root cause analysis, and post change validation
• Provides on-call support when critical production issues occur
• Assists the platform team in estimating release level of effort
• Follows and improves architecture, design, technical documentation, and coding standards
• Participates in and works with platform team to ensure proper quality assurance is completed related to unit, system integration, regression, and user acceptance testing
• Responsible for reviewing, validating, and remediating all version and patch upgrades associated with assigned application and services
• Develops with an eye towards automation
• Designs, develops, and configures workflows, flows, forms, scripts, ACL’s, data transformation, policies, rules, scheduled jobs, and all other underlying logic using Agile methodologies
• Gain knowledge of any development work completed by external implementation partners prior their implementation

Qualifications

Required Skills & Experience:

Knowledge

• Strong technical foundation and knowledge of the ServiceNow platform and architecture
• Knowledge of Agile and Scrum development approaches
• Ability to learn and adapt to new technologies related directly or indirectly to the ServiceNow platform
• Development skills in scripting, business rules, data imports, ACL’s, data policies, UI policies, data import and transformation, logging, error remediation, data encryption, flow designer (including Integration Hub spokes), notifications, SLA’s, metrics, database views, assessments, forms, workflow, and language translations
• Knowledge of database design schemas and data modeling including ServiceNow’s Common Service Data Model (CSDM)
• Development skills in scripting JavaScript, Web Services, HTML, CSS, and Jelly
• Strong business acumen

Experience

• 7+ years of relevant experience or equivalent combination of education and work experience
• Certified ServiceNow Developer or Implementer in CSM / HRSD
• ITIL Foundations Certification recommended
• Strong understanding of the ServiceNow Application Suite. Experience with Customer Service Management, HRSD and scoped applications
• Strong interpersonal/relationship management skills
• Ability to execute and prioritize a number of tasks simultaneously
• Outstanding communication skills, both oral and written [English]

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Job Description

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• To investigate, document and resolve the application problems passed to the Customer Support team via Unit4’s case logging system.
• To progress each issue through to conclusion, liaising with colleagues and other departments, as appropriate.
• To process all support cases adhering to Service Level Guidelines.
• Handle customer escalations, take ownership of complicated issues, and communicate these accordingly.
• To investigate, document and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• To identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• To train and mentor less experienced members of the team around product knowledge, skills and processes.
• Be pro-active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigation.
• Actively contribute to and participate in knowledge sharing activities.

Qualifications

We’re looking for people with the right attitude and the desire to learn and grow. We want great people who want to be part of great teams. Both graduates and experienced professionals are welcome to apply.

• Exceptional Customer facing skills, understand and be able to implement the concept of exceptional Customer Service.
• Previous experience supporting Unit4 ERP software or similar would be highly advantageous
• Experience in HRIS/HCM/Payroll is highly desirable
• Exhibits good analytical and problem-solving abilities
• Exhibits excellent communication skills and is fluent in English both written and oral.
• Common knowledge of Microsoft technologies, workplace processes and IT infrastructure
• Ability to manage your own time to prioritise workload and meet deadlines.
• Friendly and professional manner with an enthusiastic positive approach to tasks
• Able to use initiative and work alone, and as part of a team
• Knowledge or experience with ServiceNow
• ITIL knowledge
• Common knowledge of SQL

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Job Description

The IT function is increasing its capabilities and therefore is looking for an Infrastructure Engineer. As an Infrastructure Engineer you are responsible for designing, deploying, and managing the lifecycle of cloud infrastructure and services and ensure that they are secure, healthy, efficient, and scalable. As such you are also responsible for maintaining and supporting our physical and virtual network infrastructure.

You will report to the Internal IT Infrastructure Manager, part of the IT team whose mission is to provide an effective, efficient, reliable and appropriate infrastructure to its users that is also maintainable as such.

This job is location-independent, we are open to hiring in Spain, Portugal, Poland and Indonesia.

What you will do:

• Designing and deploying Azure Wintel & AD solutions on the Microsoft Azure platform.
• Managing IaaS and PaaS cloud resources in Microsoft Azure using the Systems Management platform, and Security Management Tools to ensure that they are functioning properly and efficiently and meet business needs.
• Managing and maintaining the (Azure) Active Directory / Entra ID infrastructure, including domains, forest, and replication.
• Managing Group Policies by creating, managing, and enforcing GPOs to control and configure a.o. Windows based system.
• Managing DNS, DHCP and certificate services.
• Develop and maintain standards based on leading practices to monitor operational and performance statistics for systems.
• Develop and maintain standards and processes based on leading practices for patch / update deployments.
• Collaborate with various teams across the globe to ensure MS components are optimized for performance and security to meet their business needs and requirements
• Configure and install various physical and virtual network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
• Maintain WAN, LAN and wireless networks including upgrades, service packs, patches, hot fixes, and security configurations.

Qualifications

Who are you:

We are seeking individuals with the right mindset—those who are eager to learn, grow, and contribute. We value great people who are passionate about being part of exceptional teams. Whether you're a recent graduate or a seasoned professional, we welcome you to apply and join us on our journey.

• ICT related Bachelor level of knowledge and 3 + years’ experience working with Azure services/ technologies (like virtual machines, blob, queues, tables, Azure Active Directory, Virtual networks etc.)  and having deep technical experience in infrastructure design, build and deployment in private and Azure cloud, Azure networking, connectivity storage, being familiar with VM-Ware and virtualization.
• 3-5+ years of experience in Windows systems engineering, automation, and management.
• Experience in automating Windows systems with PowerShell or other related methods.
• Experience supporting Windows systems in a multi-platform environment (OSX, Linux, iOS, and Android clients).
• Additional Skills/ Experience:Hyper-V/ VMWare, Azure Virtual Machines, Virtual Networks, ExpressRoute, Azure Active Directory, AD Connect, Operations Management Suite/Log Analytics, Azure Monitor, Azure Site Recovery, Azure Backup, Azure App Services, Azure Storage, Azure Import/Export, Azure SQL Server, MySQL, Azure Automation
• Effective communication skills and fluent in English (verbal and written)
• Be flexible for work which requires things to be done outside of office hours and weekend on-call support.
• Having a Microsoft Certificates like
   Microsoft Certified Azure Fundamentals - AZ-900
   Microsoft Certified: Azure Administrator Associate- AZ-104
   Microsoft Certified: Azure Network Engineer Associate - AZ-700
   Administering Windows Server Hybrid Core Infrastructure - AZ-800

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Job Description

The IT team is expanding its expertise and is seeking an Azure Infrastructure Architect to join the team. As an Azure infrastructure architect, your primary focus will be to drive Azure improvement, security improvement cost optimalization, effective monitoring, technical road mapping and this all tight in coordination with technical teams and IT-leaders with the goal of establishing sustainable and effective cloud infrastructure that serves both IT- and Business needs.  You will also drive projects (small and large) together with the business and IT engineers to onboard innovative technology, improve the infrastructure environment, realize cost reductions, onboard new acquisitions etc. etc.

You will report to the Internal IT Infrastructure Manager, part of the IT team whose mission is to provide an effective, efficient, reliable and appropriate infrastructure to its users that is also maintainable as such.

This job is location-independent, we are open to hiring in Spain, Portugal, Poland and Indonesia.

What You Will Do

• Lead Cloud Projects: Manage and lead multiple cloud projects, ensuring timely and within-budget delivery. You will coordinate with cross-functional teams, set project timelines, and monitor progress to meet project goals.
• Technical Implementation: Oversee the engineering and configuration of cloud infrastructures on Microsoft Azure, utilizing your hands-on experience with automation tools and scripting languages.
• Cloud Strategy and Migration: Develop and execute cloud adoption and migration strategies.
• Problem Resolution: Respond to and manage major incidents under pressure, utilizing your strong problem-solving and analytical skills to ensure swift and effective resolutions.
• Continuous Learning and Certification: Stay updated with the latest Azure certifications and cloud technologies to maintain your expertise and guide the team with best practices.
• Collaborate with other teams and stakeholders: Serve as the bridge between technical teams and stakeholders, facilitating clear communication, and translating complex technical concepts into actionable plans.

Qualifications

Who are you:

You have experience as a project manager with a strong technical background, particularly in cloud computing and Microsoft Azure. You have a proven track record of managing and delivering multiple projects, ensuring they are completed on time, within scope, and within budget. You bring a unique blend of technical expertise and project management skills, enabling you to bridge the gap between technical teams and stakeholders effectively.

• Experience working with Microsoft Azure on an IAAS and PAAS level
• Demonstrated ability to manage multiple projects simultaneously, with experience in coordinating cross-functional teams, setting project timelines, and delivering successful outcomes.
• Knowledge of one or more scripting languages (PowerShell, Bash, Python)
• Good understanding of cloud adaption and migration
• MS certifications in cloud, security and O365
• Hands on engineering, configuration of cloud infrastructures using various automation tools
• In-depth experience in Azure cloud compute, storage, network firewall, load balancers, Admin portal, Azure services, Azure Active Directory / Entra ID.
• Detailed knowledge of automated provisioning and DevOps tooling
• Ability to work under pressure and effectively respond to major incidents.

• A bachelor's degree in computer science, information technology or a related field. MS Azure certificates from a course on cloud solutions architecture for Azure like Solutions Architect Expert (AZ-300, AZ 3001) is a plus.
• Prior work experience in a position in which you have proven your technical, social and communication skillset.

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Job Description

Our job in Solution Consulting is to understand our customers’ business challenges and to accurately show how Unit4 solutions can solve these challenges.  

• Your role as a Solution Consultant is to understand our prospects’ and customers’ business challenges and to accurately show how Unit4 solutions can solve these challenges.
• To attain the best possible solution, you will spend time researching and discovering the business challenges and goals. You will understand the customer, and challenge them, and become their voice in the sales process.
• You will delight and inspire our customers to help build and deliver their desired end goals. You are a trusted advisor who will naturally lead our customers and colleagues.
• You will gradually evolve to be an expert in Unit4 solutions, you will understand and sell the value of Unit4 solutions and why Unit4 is different to other suppliers in the marketplace.
• You love technology and you are driven to find the best possible solutions for our customers. Your integrity and expertise is what sets you apart from other roles in sales, customers will trust your advice and Unit4 professional services will believe in the vision you create for customers during the bid stages.
• You will be involved with a wide range of activities including but not limited to: Business Cases, Discovery Sessions, Demos, RFPs, Handovers to implementation team, Onboarding, Working with Partners, Product focused  development and more!

Qualifications

To be successful in this role you need to: 

• Be a customer focused, detail-oriented professional, able to think quickly and analytically to find the right solution to a problem. 
• Like challenges and are looking for a role that is varied and ever changing.  
• Have experience in leading customer meetings and workshop sessions.
• Be passionate about technology, and your curiosity combined with a desire to learn have made you a go to person in your current role. 
• Be Self-motivated and an excellent collaborator, you'll be comfortable both taking the lead and working as part of the wider solution consulting team and the other Unit4 teams. 
• See yourself as an ambassador, representing Unit4 with integrity, professionalism, and courtesy, and advocate positively for the company’s products and service.
• German speaking is a requirement in this role

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Job Description

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• To investigate, document and resolve the application problems passed to the Customer Support team via Unit4’s case logging system.
• To progress each issue through to conclusion, liaising with colleagues and other departments, as appropriate.
• To process all support cases adhering to Service Level Guidelines.
• Handle customer escalations, take ownership of complicated issues, and communicate these accordingly.
• To investigate, document and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• To identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• To train and mentor less experienced members of the team around product knowledge, skills and processes.
• Be pro-active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigation.
• Actively contribute to and participate in knowledge sharing activities.

Qualifications

We’re looking for people with the right attitude and the desire to learn and grow. We want great people who want to be part of great teams. Both graduates and experienced professionals are welcome to apply.

• Exceptional Customer facing skills, understand and be able to implement the concept of exceptional Customer Service.
• Previous experience supporting Unit4 ERP software or similar would be highly advantageous
• Experience in HRIS/HCM/Payroll is highly desirable
• Exhibits good analytical and problem-solving abilities
• Exhibits excellent communication skills and is fluent in English both written and oral.
• Common knowledge of Microsoft technologies, workplace processes and IT infrastructure
• Ability to manage your own time to prioritise workload and meet deadlines.
• Friendly and professional manner with an enthusiastic positive approach to tasks
• Able to use initiative and work alone, and as part of a team
• Knowledge or experience with ServiceNow
• ITIL knowledge
• Common knowledge of SQL

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Job Description

As a Technical Consultant (TechOps), you will work with our business system Unit4 ERP, joining a highly knowledgeable and experienced team. This team is part of a global consulting organization operating in an international environment. You will perform assignments with new and existing customers, with installations primarily in the cloud.

In cloud assignments, you will have an advisory role, acting as the technical contact person and the link between the project and the cloud. This includes supporting project members with technical issues and assisting in our global cloud migrations strategy. You will also advise customers regarding their infrastructure to ensure optimal performance and scalability. Additionally, you will work closely with the CloudOps team to ensure seamless integration and operation.

Qualifications

We seek individuals with relevant experience or recent graduates who demonstrate a strong willingness to learn and drive their own skills development. The ideal candidate will possess the following qualities:

• A proactive approach to learning and skill enhancement
• Readiness to tackle challenges with a positive attitude
• Strong team player with a deep understanding of the value of collaboration and support
• Excellent customer engagement skills, with the ability to respond to customer needs and build long-term relationships
• High levels of responsibility and reliability
• Structured and organized approach to work
• Results-oriented mindset

Experience with federation, performance, and IT security is advantageous. Additionally, you should have:

• Advanced proficiency in SQL
• Strong expertise in Microsoft Azure
• Comprehensive knowledge and hands-on experience with Microsoft operating systems
• In-depth understanding of network architecture and protocols
• Excellent communication skills with fluency in English (both written and verbal)

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Job Description

Unit4’s Professional Services team works across our technology and systems to deliver customer solutions in our industry verticals. As a Consultant, you will have the opportunity to expand your career into the cutting-edge cloud ERP technologies being offered by the organization. You will be working through project challenges implementing solutions based on your experience of industry good practice and applicable models. ERP projects drive significant business change for our customers, and it’s critical that you can handle conflict through good communication, and adapting your style to the audience.   

Our Unit4 values are important to us and we expect you to be a cultural ambassador and lead through example.

We believe that you are passionate about driving success for our customers and can develop and maintain stakeholder relationships. With your expertise, you will enable our customers and proactively support their journey to standardized solutions with a focus on adopting, not adapting. Some travel will be necessary based on customer requirements.

What you will do as part of ourProfessional ServicesTeam:

Customer onboarding

• Engage in the sales handover and project onboarding with the wider project team
• Implement quality ERP customer solutions that will meet design and strategic objectives focusing on reducing complexity and costs.
• Lead and participate in workshops. We expect you to prioritize requirements and identify opportunities for customer success
• Deliver the approved customer solution utilizing templates as applicable
• Work with wider delivery teams to ensure projects meet design, schedule, and budget as set out in the project plan

Post go-live & existing customer engagements

• Support customer solution reviews and customer health checks identifying opportunities to expand Unit4 footprint
• Engagement in the delivery of upgrades and cloud migrations to existing customers

Product enhancements and new technologies

• Stay relevant on new technologies, legislations and good practice, sharing this knowledge both internally and externally
• Work with senior consultants using your expertise to identify improvements to models and functionality
• Embrace continuous learning enhancing your knowledge in new areas

Qualifications

• Fluent knowledge of English and Dutch (mother tongue)
• Excited about technology enabled change
• Strong business analysis skills with an eye for detail
• Self-starter, with a positive attitude, independent and able to work under pressure to meet an assignment deadline
• Having a background/experience in Finance/Management/IT is considered a bonus

Your journey in Unit4

This is an opportunity to start a career in a forward-thinking technology company. We pride ourselves on our people-centric mindset keeping our employees and customers at the heart of everything we do. We believe that if you have the right attitude, we can teach you our software and show you why it is the best (in our humble opinion).

In Unit4 we like to give people challenges and opportunities. Your journey is very much up to you whether you continue a path towards an industry expert in consultancy, more towards technology or management we want to help you develop. If this sounds as awesome to you as it does to us, reach out and get in touch today. 

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Job Description

Responsibilities

• Deal sourcing and evaluation:Provide support to source, qualify, and analyse potential acquisition targets, assessing their strategic fit and financial viability
• Pipeline development and management:Manage company deal databases, including target tracking and development
• Deal execution:Provide execution support across all phases of the transaction process, from initial contact through negotiation and closing, ensuring that deals are executed efficiently and in accordance with Unit4’s strategic priorities. Coordinate internal resources and external vendors, such as tech, accounting, and legal partners, as needed.
• Financial analysis:Conduct thorough financial analysis, including valuation modelling and due diligence, to evaluate potential acquisitions and assess their impact on Unit4’s financial and operational performance.
• Stakeholder management:Collaborate with cross-functional teams to ensure alignment between acquisition strategies and business objectives
• Communication and reporting:Support in the preparation of detailed due diligence reports and investment cases to our senior executives and Board of Directors
• Business development:Build and grow relationships with bankers and other external parties to support business development efforts.
• M&A strategy development:Support the formulation and execution of Unit4’s M&A strategy, enhancing our ability to identify opportunities that align with our long-term objectives, by working with our Product, CS, GTM, and Delivery teams to understand their roadmaps and needs to help inform deal sourcing and priorities.
• Market research:Stay abreast of industry trends, competitive dynamics, and market opportunities to inform decision-making and identify potential acquisition targets.

Qualifications

• Experience:3-6 years of corporate development, investment banking, private equity, and/or management consulting experience, with a preference for candidates with technology/software experience.
• Advanced financial analysis:A strong command of valuation methodologies, accounting principles, and Excel modelling, with ability to define and execute key analyses with minimal supervision.
• Analytical skills:Exceptional quantitative and analytical skills, with a proven ability to conduct complex financial analysis and distil findings into actionable insights.
• Communication skills:Outstanding communication and presentation skills, with the ability to effectively convey complex concepts to senior executives and stakeholders in a clear and concise manner.
• Project management:Strong project management skills, with the ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Teamwork:Demonstrated ability to collaborate effectively with cross-functional teams and build relationships with internal and external stakeholders.
• Results orientation:Results-driven and detail-oriented, with a track record of delivering high-quality work products on time.
• Adaptability:Ability to thrive in a dynamic environment, demonstrating flexibility and adaptability in response to changing priorities and circumstances.
• Motivation:Goal-oriented, self-starter who takes initiative and drives towards outcomes.

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