This NGS Academic Sales Specialist is responsible for successfully positioning and selling company products professionally and creatively in a given geographical region. The job involves a significant knowledge in lead generation through Campaigns and events through expert level workflow experience. The other key responsibility is engaging and qualifying new and existing customers by positioning Twist’s products in order to provide solutions to their projects and business needs. This is accomplished by partnering closely with other internal and field-based members of the sales team that are in pursuit of common sales goals. The role is exciting and challenging as you have the opportunity to work with top academic institutions, research centers, and business organizations around the world utilizing your knowledge and experience.

What You'll Be Doing:

• Establish and execute on strategies for obtaining new customers and maintain/grow existing customer accounts in order to meet and exceed revenue goals.
• Make outbound contact to existing and prospective customers to identify sales opportunities
• Take an analytical approach towards executing optimal solutions for an issue or opportunity
• Present versatile and unique solutions during customer negotiations in order to establish mutually beneficial circumstances for the customer and Twist.
• Work effectively in a team environment to drive and create revenue opportunities
• Manage customer relationships post-sale, including a strategy to develop long term business relationships.
• Approach tasks with a strong sense of urgency, while ensuring an effective execution of the planning, and manage priorities.

What You'll Bring to the Team

• Strong Molecular Biology and Genetics foundation to allow for a better understanding of the broad variation of customer applications in order to uncover sales potential.
• Experience with strategic sales skills with proven ability to develop and grow key accounts is preferred.
• Able to communicate well verbally and in writing.
• Expert Level Zoom Experience- Must have/mandatory qualification
• Able to conduct presentations effectively, professionally and comfortably to customers/peers/management.
• Preferred knowledge of NGS or Synthetic Biology methods.
• Self-motivated to continue learning beyond initial onboarding within the role.
• Able to effectively collaborate within a team selling environment and a willingness to provide and seek feedback from teammates.
• Ability to work well as an individual contributor and a team player.
• Must have strong attention to detail, planning and execution to meet departmental goals as assigned.
• Ability to demonstrate a strong desire to “win” and build customer relationships. Approach tasks with a strong sense of urgency
• Experience with planning, and managing priorities effectively.
• Able to learn, change, and gain from each experience to become more effective in subsequent sales scenarios

EDUCATION & EXPERIENCE:

• 2+ years of experience in a Life Science laboratory, Sales role, or a related field with customer-facing experience
• Must have a B.A. or B.S., preferably in Biology / Genetics

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

#Boston

The Next Generation Sequencing Sales Specialist is responsible for delivering revenue and driving growth in their territory for Twist Bioscience sequencing products. (S)he is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. (S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying and escalating their activities in a time bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.

What You'll Be Doing:

• Attain quarterly and annual revenue targets established from annual commission plans.
• Deliver accurate and timely forecasts for their territory.
• Develop and manage key relationships with new and existing customers at multiple organizational levels.
• Develop contingency and risk mitigation plans for their region as necessary.
• Develop and execute supply agreements to support new and existing business.
• Work collaboratively with product management, R&D and operations to minimize time to revenue.
• Maintain CRM database with up to date information
• Represent the company at relevant tradeshows.
• Maintain and raise awareness of the competitive landscape, provide customer feedback and introduce new product ideas to internal partners.
• Additional duties as assigned.

What You'll Bring to the Team:

• Proven track record of delivering financial targets on a quarterly and annual basis
• 3-5 years of experience of selling life science reagents and solutions. Experience selling next generation sequencing target enrichment products essential.
• Demonstrated technical knowledge of Next Generation Sequencing applications a necessity.
• A background in technical sales and support or field applications is preferred.
• Application of Salesforce.com is preferred.

KEY ATTRIBUTES

• Demonstrated drive determination and self-motivation resulting in consistent achievement of financial results.
• Demonstrated scientific problem solving skills.
• Demonstrated technical depth in synthetic biology applications and workflows.
• Excellent customer consultative selling skills.
• Positive external and internal relationship management skills.
• Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.
• Strong communication and presentation skills.
• Proven ability to thrive in a start-up/ change oriented environment.
• Proven coaching, mentoring, team-building and leadership skills.
• Proven as a strategic thinker, backed up by a track record of tactical execution.

 EDUCATION:  

•  Bachelor's degree (B.A./B.S) from four year College or university preferred in Biology or similar field. 

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

#Boston

Twist is looking for a Next-Generation Sequencing (NGS) Field Application Scientist (FAS) to be an integral part of our direct and indirect Sales team and serve as the primary technical field contact for Twist, our channel partners and its customers.  One of the essential responsibilities of the NGS FAS will be to function as a liaison between the customer and Twist. In this capacity he/she will be responsible for the pre- and post-sales technical support and market development activities for Twist’s NGS targeted enrichment product line.  This position will predominantly service key accounts in Southern India with additional travel requirements of up to 60%.

What You'll Be Doing

• Provide expert understanding and strong technical competency in discussing Twist’s NGS targeted enrichment capabilities and product offerings with customers.
• Provide NGS targeted enrichment application support for pre- and post sales activities to help support the sales team to achieve quota.
• Local and regional travel working in the field with Sales staff, attending meetings with key customers, provide training, and participating in trade shows.
• Identify, nurture, and manage collaborations to network and provide leads for the sales team.
• Support direct and indirect sales teams in technical discussions, presentations, and meetings with customers.
• Provide high level technical support to the customer, including (but not limited to)
• Pre- and post-capture library generation/troubleshooting,
• Post-sequencing data analysis/interpretation, and
• General experimental design and project management assistance.
• Liaise between customers, Sales, Product Management, and other internal teams including Research & Development, Business Development, Bioinformatics and Technical Support.
• Network with customers to provide Voice-of-Customer (VOC) feedback to Product Marketing and Product Management on customer requirements for new applications or products.
• Keep informed of competitive market intelligence at industry seminars, trade shows, and conferences and provide reports on trends to Sales and Product Management.

What You'll Bring to the Team

• Extensive NGS experience including associated products and applications, such as (but not limited to):
• Illumina Next-Generation Sequencing instrument set-up and execution;
• DNA and RNA library construction from blood, tissue, FFPE, and cf/ctDNA;
• Whole Genome, Whole Exome, Transcriptome, and Custom Targeted Enrichment;
• Familiarity with probe design pipelines; desired not compulsory 
• Familiarity with bioinformatic data analysis and interpretation. Desired not compulsory
• BA/BS (3-5 years NGS experience), MS (3+ years NGS experience) or PhD (1+ years NGS experience) in Biochemistry, Molecular Biology, Genetics, or related field.
• Strong knowledge of NGS market and vendors.
• High attention to detail.
• High self-motivation with demonstrated ability to work in a collaborative team environment.
• Ability to travel domestically and internationally up to 60%.
• Excellent written and verbal communication skills.
• Experimental design experience a must.
• Project management and automation experience a plus.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.