The Rank Group
The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams
Headquarter Location:
Maidenhead, Berkshire
The Rank Group is hiring a Remote Learning & Development Coordinator
Job Description
Come join our dynamic P&C team as the Learning & Operational Development Coordinator.
We are committed to fostering a culture of continuous learning and operational excellence. You will play a pivotal role in shaping and maintaining the service we provide to our colleagues & ultimately contributing to our overall success!
Are you ready to embark on a thrilling adventure in the world of learning and development? Buckle up, because as our Learning & Operational Development Coordinator, you'll:
- Become the wizard of our learning universe, conjuring up magical processes and systems that make knowledge-seeking a breeze for our colleagues.
- Transform our learning platforms into a playground of possibilities, where every click leads to a new discovery.
- Wave your wand to create a self-service learning buffet that's so irresistible, colleagues will be lining up for seconds (and thirds)!
- Be the ringmaster of stakeholder relationships, keeping everyone jumping through the right hoops with a smile on their face.
- Put on your thinking cap and unleash your inner mad scientist to dream up creative, out-of-the-box solutions that'll make learning a laugh-out-loud adventure.
Join us in this carnival of continuous improvement, where every day is a new opportunity to make learning a blast!
Qualifications
Step right up and see if you've got what it takes to be our star performer!
- You're a Learning Management Systems ringmaster, juggling compliance and e-learning content like a pro!
- You've got a CIPD L&D or HR qualification (or you're working towards one) tucked in your magician's hat.
- You're a tech-savvy wizard, conjuring up miracles with MS Office and content authoring tools like Articulate and Canva.
- You're a digital learning alchemist, turning video, audio, and infographics into pure educational gold.
- Your administration skills are so strong, you could organize a three-ring circus blindfolded!
- You're a creative thinker with the ability to prioritise and plan like a master strategist playing 4D chess.
- You've got a passion for data
- Last but not least, you understand the importance of following the rules in our regulated, licensed business – because even acrobats need a safety net!
If you've got these talents hiding up your sleeve, come and join our spectacular learning extravaganza!
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The Rank Group is hiring a Remote Slots Director
Job Description
We are looking for our next Slots Director to join Grosvenor Casinos! We are on a journey to become the UK's most loved casinos. We are industry leaders who have a passion for slots and strive to provide best-in-class service for all our customers.
As the Slots Director, you will be the primary lead, coordinating and managing the successful implementation of Grosvenor’s slots strategic roadmap, including the implementation of the new Gambling Act when enacted. You'll take full ownership and accountability for the development, implementation, and continuous improvement of our slot machine and e-table offerings. Working closely with our Commercial Director and operations teams you will track, document, report and deliver on our Slots objectives.
In this exciting role, you will work closely with both external suppliers and internal operations teams to introduce new products that captivate and engage our customers. You'll develop and execute comprehensive communication and engagement plans for our operational teams and customers, ensuring seamless implementation. By monitoring KPIs from each site, you'll adapt and refine our offerings, leveraging feedback from customers, teams, and suppliers to continuously enhance our gaming experience.
As a strategic leader, you will create detailed documentation, tracking, and status reports to review progress on deliverables, build compelling business cases for project sign-off, and perform ROI calculations. Partnering with our marketing team, you will craft promotional plans that effectively highlight our slots product and ensure optimal product performance through meticulous oversight of service levels, promotional controls, and product layouts. Additionally, you will resolve project risks and issues, maintain risk registers, and communicate project information effectively to stakeholders and senior management, all while managing key relationships through effective SLAs and KPIs.
Qualifications
- Extensive experience in managing a large estate of slots with a high level of commercial acumen to grow and develop our slots offering
- Technical understanding of the product and customer
- Understanding of compliance and regulatory requirements of gaming products
- Project management skills with a history of successful delivery
- Able to translate diverse requirements into a planned delivery schedule
- Demonstrates determination and purpose to deliver and achieve the best results for Rank within target time and cost
- Able to foster and maintain a high degree of trust and cooperation with existing and new product suppliers and our internal customers
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The Rank Group is hiring a Remote Area Safety Manager
Job Description
Do you have several years safety experience with the ability to effectively prioritise and plan? Can you problem solve and think creatively when dealing with complex issues? Or do you have experience developing and supporting the implementation of H&S and Food Safety management systems?
If this is you, our team want to hear from you!
As the Area Safety Manager, you will be responsible for approximately 30 venues – an interesting mix of casinos and bingo halls! Our team support through audit, training, and technical know-how to deliver an exceptional service to our venues and head office function.
You’ll be supporting the Head of Health and Safety on health and safety and food safety across the Rank estate ensuring that all aspects of our work, policies and practice meet statutory and Rank Group requirements!
Qualifications
- We are looking for a good level of general education with the following specialist qualifications or a willingness to undertake training to achieve them.
- NEBOSH National Diploma or General Certificate in Occupational Health & Safety
- Food Safety Qualification
- Fire Safety Qualification
- Excellent computer literacy skills
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The Rank Group is hiring a Remote Junior QA Analyst
Descripción del empleo
The Junior QA Analyst is responsible for applying the principles, practices and standards of functional & acceptance testing throughout the software development life cycle. Supporting the business with test coordination activities, functional testing, test execution on digital systems, defect management and handover to the relevant teams.
This role also entails working closely with Release manager, Product Owners, Project Managers, Business Analysts, QA Lead & External Suppliers.
Living in Barcelona’s area or being able to travel to Barcelona as/when requested is required to build a strong collaborative team.
- Driving quality assurance measures and testing standards across the Business
- Review software requirements to ensure they are clear to all aspects of the business
- Work closely with Business Analysts & Product owners to determine the scope of testing on projects
- Create and execute manual tests to check the functionality of the software works as expected
- Raise issues with the development teams when the platforms do not behave as expected
- Work with business stakeholders to identify the priority and severity of defects raised and assigned to the correct parties
- Re-test defects that have been fixed by the development teams
- Create, implement and maintain test repository in Practices
- Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications
- Communicate test progress, results, issues impacting deliverables and all relevant information to project stakeholders
- Engage with internal & external team to identify and facilitate to resolve any dependences, identify workarounds and solutions to achieve testing timelines
Requisitos
- Experience with Software Quality Assurance
- Experience in Online gaming systems is beneficial
- Experience in defect management tool JIRA or any other defect management tools desirable
- Experience of Agile development (Scrum) desirable
- Experience using Selenium or any other tool for automation testing in web desirable
Personal Qualities
- Attention to details
- Ability to multi-task and priorities within a busy and challenging environment
- Ability to analyse business requirements and create testing documentation
- Ability to communicate in a clear and timely manner with stakeholders
- Confident when dealing with multiple projects and changing and conflicting priorities
- Ability to work effectively as part of a team. Capable of working independently and collaboratively
- Ability to build strong relationships with key stakeholders and suppliers and can tailor communications to meet the stakeholders needs accordingly
- Spanish & English fluency required
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The Rank Group is hiring a Remote PHP FullStack Developer
Job Description
As a part of a team of developers, you will be working on the digital international Group platform with PHP technologies, taking care of maintenance issues, small new features, promotions, strategic projects, third-party integrations etc. both for Spain and Portugal jurisdictions.
We are a motivated team looking for a fast learner, willing to come with us on an exciting new technological journey. We are looking for a collaborative team member to propose new ideas and help the team grow!
Living in Barcelona’s area or being able to travel to Barcelona as/when requested is required to build a strong collaborative team.
Main Responsibilities include:
- Evolution and rebuilding of the group's websites
- Creation of new sites and/or sites for new jurisdictions (countries)
- Development of interfaces for new gaming providers
- Updating existing interfaces or protocols
- Integration of third-party APIs
- Development and maintenance of backend processes
- Development and maintenance of new frontend functionalities
Qualifications
Essential: Fluent in English and native-level Spanish
Minimum 2-3 years of experience with these technologies:
- +3 years of experience using PHP with any MVC framework (i.e.: Laravel, Symfony, CodeIgniter, etc.).
- Javascript
- JQuery
- HTML5/CSS3
- Desirable/valuable or willing to progress to: NodeJS with Hexagonal architecture
- Design for mobile/responsive
- SQL
- Basic Linux knowledge
- GIT
- Azure cloud
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The Rank Group is hiring a Remote Director of Electronic Gaming
Job Description
We are looking for our next Director of Electronic Gaming to join Grosvenor Casinos! We are on a journey to become the UK's most loved casinos. We are industry leaders who have a passion for electronic gaming including both slots and e-table products and we are striving to provide best-in-class service for all our customers.
As the Director of Electronic Gaming, you will be the primary lead, coordinating and managing the successful implementation of Grosvenor’s electronic strategic roadmap, including the implementation of the new Gambling Act when enacted. You'll take full ownership and accountability for the development, implementation, and continuous improvement of our slot machine and e-table offerings. Working closely with the Commercial Director and operations teams you will track, document, report and deliver on the electronic gaming objectives.
In this exciting role, you will work closely with both external suppliers and internal operations teams to introduce new products that captivate and engage our customers. You'll develop and execute comprehensive communication and engagement plans for our operational teams and customers, ensuring seamless implementation. By monitoring KPIs from each site, you'll adapt and refine our offerings, leveraging feedback from customers, teams, and suppliers to continuously enhance our gaming experience.
As a strategic leader, you will create detailed documentation, tracking, and status reports to review progress on deliverables, build compelling business cases for project sign-off, and perform ROI calculations. Partnering with our marketing team, you will craft promotional plans that effectively highlight our electronic gaming products and ensure optimal product performance through meticulous oversight of service levels, promotional controls, and product layouts. Additionally, you will resolve project risks and issues, maintain risk registers, and communicate project information effectively to stakeholders and senior management, all while managing key relationships through effective SLAs and KPIs.
Join us and drive Grosvenor's gaming success to new heights!
Qualifications
- Extensive experience in managing a large estate of slots and e-tables with a high level of technical understanding of the product and customer
- Understanding of compliance and regulatory requirements of gaming products.
- Project management skills with a history of successful delivery
- Able to translate diverse requirements into a planned delivery schedule
- Demonstrates determination and purpose to deliver and achieve the best results for Rank within target time and cost
- Able to foster and maintain a high degree of trust and cooperation with existing and new product suppliers and our internal customers
- Be an advocate of, and exhibit, the STARS Values always
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