Шукаємо енергійного та амбітного SEO Specialist, готового підкорювати нові горизонти цифрового маркетингу! Якщо вас захоплює аналітика, оптимізація та створення інноваційних стратегій, ми хочемо бачити вас у команді однодумців. Долучайтеся до нас, щоб разом підняти онлайн-присутність компанії на новий рівень та змінити підхід до SEO!

Продукт:створений для автоматизації сапорту (текстова комунікація) для популярних CRM-систем за допомогою ML. Продукт запускається у продаĸшн.

Команда:в нашій команді вже є досвідчений СЕО та СТО з беĸграундом у Data Science, Front-End, Back-end розробники, Machine Learning Engineers, QA Engineer, Marketing Manager, Content Writer та Designer. 

Що будемо робити:

• Проводити аудити з використанням Screaming Frog, Google Analytics та Search Console для виявлення та усунення технічних проблем;
• Оптимізовувати та розширювати стратегії ключових слів на основі аналізу конкурентів та ринкових тенденцій;
• Співпрацювати з контент командою для оптимізації наявних матеріалів, створювати нові сторінки з високою конверсією та використовувати інсайти про ідеальний профіль клієнта ICP;
• Контролювати технічні виправлення, відстежувати performance сторінок та впроваджувати схему розмітки для покращення видимості у пошуку;
• Відстежувати SEO-показники і надавати рекомендації на основі даних для підвищення ефективності для досягнення цілей зростання.

Що тобі буде потрібно:

• 1,5+ роки комерційного досвіду у якості SEO Specialist;
• Досвід роботи в SEO, з акцентом на технічні та content-driven стратегії;
• Досвід роботи з такими інструментами, як Google Search Console, Ahrefs, SERanking та Screaming Frog;
• Глибоке розуміння on-page SEO, оптимізації контенту та кращих практик технічного SEO.

Буде плюсом:

• Досвід роботи з workflow tools (наприклад, Confluence, Jira, Asana);
• Гарне почуття гумору :)

Ми пропонуємо:

• Віддалена робота в Україні або деінде в близькому часовому поясі;
• Гнучкий графік на погодинній основі — залученість в проєкт у бізнес-години для підтримки ефективної комунікації та координації з іншими членами команди; 
• Атмосфера затишного стартапу зі стабільністю від холдингової компанії;
• Адекватний, доброзичливий менеджмент та ніякої бюрократії;
• Багато цікавих тасків та спілкування з командою;
• Конкурентна компенсація в USD. 

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Business Development Specialistto drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Business Development Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Шукаємо енергійного та амбітного SEO Specialist, готового підкорювати нові горизонти цифрового маркетингу! Якщо вас захоплює аналітика, оптимізація та створення інноваційних стратегій, ми хочемо бачити вас у команді однодумців. Долучайтеся до нас, щоб разом підняти онлайн-присутність компанії на новий рівень та змінити підхід до SEO!

Продукт:створений для автоматизації сапорту (текстова комунікація) для популярних CRM-систем за допомогою ML. Продукт запускається у продаĸшн.

Команда:в нашій команді вже є досвідчений СЕО та СТО з беĸграундом у Data Science, Front-End, Back-end розробники, Machine Learning Engineers, QA Engineer, Marketing Manager, Content Writer та Designer. 

Що будемо робити:

• Проводити аудити з використанням Screaming Frog, Google Analytics та Search Console для виявлення та усунення технічних проблем;
• Оптимізовувати та розширювати стратегії ключових слів на основі аналізу конкурентів та ринкових тенденцій;
• Співпрацювати з контент командою для оптимізації наявних матеріалів, створювати нові сторінки з високою конверсією та використовувати інсайти про ідеальний профіль клієнта ICP;
• Контролювати технічні виправлення, відстежувати performance сторінок та впроваджувати схему розмітки для покращення видимості у пошуку;
• Відстежувати SEO-показники і надавати рекомендації на основі даних для підвищення ефективності для досягнення цілей зростання.

Що тобі буде потрібно:

• 1,5+ роки комерційного досвіду у якості SEO Specialist;
• Досвід роботи в SEO, з акцентом на технічні та content-driven стратегії;
• Досвід роботи з такими інструментами, як Google Search Console, Ahrefs, SERanking та Screaming Frog;
• Глибоке розуміння on-page SEO, оптимізації контенту та кращих практик технічного SEO.

Буде плюсом:

• Досвід роботи з workflow tools (наприклад, Confluence, Jira, Asana);
• Гарне почуття гумору :)

Ми пропонуємо:

• Віддалена робота в Україні або деінде в близькому часовому поясі;
• Гнучкий графік на погодинній основі — залученість в проєкт у бізнес-години для підтримки ефективної комунікації та координації з іншими членами команди; 
• Атмосфера затишного стартапу зі стабільністю від холдингової компанії;
• Адекватний, доброзичливий менеджмент та ніякої бюрократії;
• Багато цікавих тасків та спілкування з командою;
• Конкурентна компенсація в USD. 

See more jobs at SupportYourApp

Apply for this job

SupportYourApp family is growing, and we have a new opening for theTalent Acquisition Specialist to screen, attract, evaluate and recruit qualified candidates for various positions within our team. You’ll be a part of a goal-oriented team and directly impact the company’s scale.

You’ll meet exciting challenges, and will constantly grow in technology and international environment.

To be successful in this role, you need to ensure we offer a positive candidate experience and meet our hiring needs.

Excited? Let’s see what it takes ????

What you will do:

• Attract candidates through various job platforms;
• Advertise open roles on various channels;
• Reach out to potential candidates and build relationships for future job opportunities;
• Liaise with hiring managers to forecast staffing needs;
• Conduct different researches;
• Screen candidates via phone and video;
• Be an ambassador of SupportYourApp and promote our company’s brand and values.

What you need to succeed in this role:

• Excellent communication skills of written and spoken English (C1+);
• Experience with Human Resources Management Software and Applicant Tracking System;
• At least 1−3 years of the Talent Acquisition or Recruiter experience;
• Good time management skills with the ability to juggle various open positions;
• Desire to advance in IT;
• Experience with recruiting candidates through different job websites, sourcing skills;
• Open, easy-going personality.

Will be a great plus:

• Any other foreign language knowledge is a plus.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Уявіть собі платформу, де мистецтво оживає в цифровому світі! Будуємо продукт для процесингу важких даних та файлів, та шукаємо прогресивного Middle Back-End Developer. Будемо разом створювати CRM для менеджменту мистецьких творів. Плануємо інтеграцію з Blockchain та Web 3.0.

Продуĸт:платформа для обробки витворів мистецтва українських та світових художників для цифровізації та збереження, все це для того, щоб мистецтво було оцифроване у надзвичайній якості. 

Команда:злагоджена команда талановитих та амбіційних українських спеціалістів, а саме CEO, CTO, Marketing Director, Project Manager, Full-Stack, Front-End, Back-End, UI/UX Designer та бізнесова частина.

Що будемо робити:

• Налагоджувати архітектуру та функціонал продукту. Важливий досвід побудови архітектури BE-частини з нуля;
• Будувати стратегію проєкта, активно брейнстормити з командою;
• Розробляти та вести проєкт, визначати оптимальну архітектуру.

Що тобі буде потрібно:

• 2-4+ роки досвіду у software development;
• Вища освіта з Computer Science, Computer Engineering;
• Глибокі знання JavaScript, Typescript, OOP, SOLID;
• Впевнений досвід з Node.js та Nest.js;
• Знання баз даних: PostgreSQL, MongoDB та Redis, з досвідом написання raw queries та використання ORMs;
• Вміння читати та розуміти вихідний код бібліотек;
• Досвід роботи з Vitest або Jest (або інші фреймворки для тестування);
• Володіння навичками з BullMQ, RabbitMQ або Kafka;
• Самоорганізованість, здатність розібратись із задачами самостійно;
• Вміння працювати на спільний результат.

Буде плюсом:

• Комерційний досвід у виконанні задач по DevOps частині;
• Досвід роботи з технологіями Blockchain, ethers.js або viem;
• Знання Solidity;
• Experience з Knex.js and Prisma;
• Досвід з WebSockets;
• Досвід з Docker та Docker Swarm;
• Досвід з Directus or Strapi;
• Досвід роботи з Traefik та Nginx;
• Гарне почуття гумору :)

Ми пропонуємо:

• Віддалена робота в Україні або деінде в близькому часовому поясі;
• Багато цікавих тасків та спілкування з командою;
• Новий проєкт без legacy code;
• Прямий вплив на архітектуру, стратегію, функціонал проєкту та бренд — Made in Ukraine;
• Компенсація в USD;
• Адекватний, доброзичливий менеджмент та ніякої бюрократії.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Business Development Specialistto drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Business Development Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

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Are you passionate about uncovering insights and exploring the latest trends in technology and customer support? If you’re excited about research and innovation, we’d love to hear from you!

We’re looking for a Research Specialist to drive research initiatives that enhance our customer service strategies and support process improvements.

Excited? Let's see what it takes ????

What you will do:

• Conduct comprehensive research on companies, products, tools, technologies, frameworks, and industries;
• Organize and present key findings to stakeholders while systematizing essential information for future use;
• Conduct in-depth research on industry trends, emerging technologies and products, as well as best practices in customer support and process optimizations for BPO;
• Analyze competitor strategies and new market developments to inform R&D initiatives;
• Test new tools, technologies, frameworks to enhance service delivery, analyze efficiency, reduce costs, and improve customers’ satisfaction;
• Oversee pilot programs for new tools and evaluate their effectiveness in order to decide on further implementation;
• Work closely with stakeholders across all departments to find new products, tools, technologies and frameworks in order to resolve challenges or improve the processes;
• Communicate findings and recommendations to all stakeholders, ensuring alignment on objectives and feasibility.

What you need to succeed in this role:

• Fluent in English;
• 4+ years of research or analytical experience, preferably in customer support or customer service field;
• Strong analytical skills, with experience in data analysis, process mapping, and project management;
• Technology-oriented mindset, strong interest in new tools, frameworks and products;
• Knowledge of emerging customer support technologies (e.g., AI, automation, CX tools) and a passion for continuous improvement;
• Working with advanced sources of information (above regular Google search);
• Knowledge of implementation frameworks;
• Excellent communication and presentation skills, with the ability to work collaboratively with cross-functional teams.

Will be a great plus:

• Knowledge of the Ukrainian language.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Are you passionate about uncovering insights and exploring the latest trends in technology and customer support? If you’re excited about research and innovation, we’d love to hear from you!

We’re looking for a Research Specialist to drive research initiatives that enhance our customer service strategies and support process improvements.

Excited? Let's see what it takes ????

What you will do:

• Conduct comprehensive research on companies, products, tools, technologies, frameworks, and industries;
• Organize and present key findings to stakeholders while systematizing essential information for future use;
• Conduct in-depth research on industry trends, emerging technologies and products, as well as best practices in customer support and process optimizations for BPO;
• Analyze competitor strategies and new market developments to inform R&D initiatives;
• Test new tools, technologies, frameworks to enhance service delivery, analyze efficiency, reduce costs, and improve customers’ satisfaction;
• Oversee pilot programs for new tools and evaluate their effectiveness in order to decide on further implementation;
• Work closely with stakeholders across all departments to find new products, tools, technologies and frameworks in order to resolve challenges or improve the processes;
• Communicate findings and recommendations to all stakeholders, ensuring alignment on objectives and feasibility.

What you need to succeed in this role:

• Fluent in English;
• 4+ years of research or analytical experience, preferably in customer support or customer service field;
• Strong analytical skills, with experience in data analysis, process mapping, and project management;
• Technology-oriented mindset, strong interest in new tools, frameworks and products;
• Knowledge of emerging customer support technologies (e.g., AI, automation, CX tools) and a passion for continuous improvement;
• Working with advanced sources of information (above regular Google search);
• Knowledge of implementation frameworks;
• Excellent communication and presentation skills, with the ability to work collaboratively with cross-functional teams.

Will be a great plus:

• Knowledge of the Ukrainian language.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Service Delivery Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What you will do:

• Provide exceptional customer support via calls, emails and chats
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Excellent German communication skills (at least C1 for both spoken and written) and English B2
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Begeisterst Du Dich für die Welt der Technik?

Was wäre, wenn Du die Chance hättest, Teil der weltweit führenden SaaS-, Software- oder Hardwarelösungen zu werden?

Trete noch heute unserem Customer Support Consultant-Team bei und wachse in einem multikulturellen und mehrsprachigen Umfeld, während Du Dein Homeoffice genießt. Schöpfe Dein Potenzial aus, indem Du mit unserem “People First”-Managementansatz neue Fähigkeiten erlernen und anspruchsvolle Ziele erreichst.

Aufgeregt? Schau mal, was nötig ist.

Was Du tun wirst:

• Außergewöhnlichen Kundensupport per Anruf, Chat und E-Mail anbieten
• Positive und langfristige Beziehungen zu Ihren Kunden aufbauen
• KPIs erreichen
• Immer auf dem neuesten Stand der Technik sein
• Sicher mit den vertraulichen Informationen Deiner Kunden arbeiten
• Die neuesten und besten Praktiken zur Kundenzufriedenheit anwenden
• Praktische Kenntnisse über die Produkte und Dienstleistungen unserer Kunden pflegen
• Mit Entwicklern und anderen Abteilungen verschiedener IT-Unternehmen kommunizieren

Was brauchst Du, um in dieser Rolle erfolgreich zu sein:

• Ausgezeichnete Kommunikationsfähigkeiten in Englisch und Deutsch (mindestens C1 in Wort und Schrift)
• Erfahrung im Kundenservice
• Analyse- und Lösungsfähigkeiten
• Positive und verantwortungsvolle Einstellung
• Persönlicher Laptop oder Computer (mindestens 8 GB RAM) und eine stabile Internetverbindung (mindestens 50 Mbit/s – Download und 40 Mbit/s – Upload)

Wird ein großes Plus sein:

• Erfahrung im technischen Support
• Erfahrung mit CRM-Systemen

Vorteile und Leistungen:

•  Flexibler Zeitplan
•  Möglichkeit, vollständig aus der Ferne zu arbeiten
•  Inklusives internationales Umfeld
• Vergütung in USD
• Gute Boni für die Empfehlung von Freunden
• Bezahlte Intensivausbildung und Probezeit
• Work-Life-Balance
• Reaktionsfreudiges Management, das an Deinem Wachstum und einer langfristigen Zusammenarbeit interessiert ist
• Rahmenbedingungen für die Selbstentwicklung

Wer wir sind:

SupportYourApp ist ein internationales Support-as-a-Service-Unternehmen, das BPO-Dienste für IT-Unternehmen auf der ganzen Welt bereitstellt. Wir arbeiten mit Kunden aus über 30 Ländern zusammen und sprechen über 60 Sprachen.

Seit 2010 haben wir uns zu einem Branchenführer im Premium-Outsourcing-Kundensupport entwickelt und sind mit 8 Hubs auf der ganzen Welt global aufgestellt.

Wir behandeln unser Team wie unsere Kunden und umgeben sie mit uneingeschränkter Fürsorge, einem individuellen Ansatz und einer rundum positiven Erfahrung.

Wir heißen Menschen mit unterschiedlichem Hintergrund und unterschiedlichen Erfahrungen willkommen. Ergreife die Chance, Dich uns anzuschließen und sende Deinen Lebenslauf auf Englisch, in dem Du Deine herausragenden Fähigkeiten hervorhebst!

Besuche unsere Website: www.supportyourapp.com 

HAFTUNGSAUSSCHLUSS

Wir sind ein multinationales Unternehmen mit unvoreingenommenen Ansichten. Die Beurteilung der Kandidaten wird nicht durch Merkmale wie Rasse, Geschlecht, Hautfarbe, Religion, Alter, nationale Herkunft, Familienstand, Behinderung, Veteranenstatus, genetische Informationen, sexuelle Orientierung, Geschlechtsidentität oder andere gesetzlich verbotene Gründe beeinflusst von Beschäftigungsmöglichkeiten und Vorteilen.

*Aufgrund gesetzlicher Beschränkungen und Kundenanforderungen sind Kandidaten aus sanktionierten Ländern für diese Position nicht zugelassen.

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We are looking for a dynamic and results-driven Sales Outreach Specialist to join our team. You will be responsible for crafting and executing outreach strategies, nurturing relationships, and converting leads into valuable clients. The ideal candidate will have a passion for sales, a strategic mindset, and a proven ability to achieve targets. This role is crucial in driving the growth of SupportYourApp by identifying and engaging potential clients.

What You Will Do:

• Lead Generation & Outreach:
• Identify and research potential leads within target markets using our existing database, additional sources including LinkedIn, industry databases, and networking events.
• Develop and implement effective outreach strategies to initiate contact with prospects, including crafting personalized emails, making cold calls, and leveraging social media.
• Lead Nurturing:
• Engage in nurturing leads through follow-ups and personalized communication, automated drip campaigns and multi-channel engagements.
• Lead Qualification:
• Evaluate and qualify leads based on their potential to convert into clients. Gather relevant information about their requirements, budget, and decision-making process.
• Pipeline Management:
• Build and maintain a pipeline of qualified leads, tracking their progress from initial contact through to conversion.
• Collaboration & Feedback:
• Coordinate with the marketing team to align outreach strategies with overall business goals.
• Assist in creating customized proposals and presentations that address the unique needs of each prospect. Ensure timely follow-up and address any questions or concerns.
• Data & Reporting:
• Record all interactions and lead data in the CRM system, ensuring accurate tracking for sales reporting.
• Provide regular reports on outreach activities, demo success rates, deal closures, and overall pipeline health.

What You Need:

• 2+ years of experience in lead generation, sales or business development in the outsourcing or customer support industry;
• Excellent spoken and written English (C1+);
• Experience with B2B markets in the EU, US, Canada and similar; 
• Proven track record of meeting or exceeding sales targets and KPIs;
• Strong communication skills with a persuasive and engaging approach;
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment;
• Familiarity with CRM systems and sales tracking tools;
• Ability to work both independently and collaboratively within a team environment.

Would be a plus:

• Bachelor’s degree in Marketing, Business, Communications, or a related field;
• Familiarity with outsourcing services and industry practices; 
• Good sense of humor ????

Benefits and Perks:

• Fully remote;
• Compensation in USD;
• Lots of interesting tasks and communication with the team;
• Bright corporate events;
• Creative team of professionals;
• Adequate, friendly management and no bureaucracy.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Service Delivery Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Key Account Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Key Account Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What You Will Do:

• Provide exceptional customer support via emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent English and Spanish
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus: 

• Experience in e-commerce support
• Experience in automotive industry
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 5 AM–2 PM, Uruguay time
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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Are you a data-driven marketer with a deep understanding of performance marketing in the fashion industry? We're searching for an experienced Performance Marketing Manager who can take our campaigns to the next level, leveraging all major platforms and third-party providers to drive traffic and achieve outstanding results.

Company:A retail company with a long-standing working relationship with two well-known brands: Pandora Jewelry and Steve Madden Footwear (three stores for each brand). We focus on selling luxury accessories from well-known world brands.

Team:Cozy team of over 100 passionate professionals, led by an incredible CEO with a background in Shopify development. You will work in a team with 2 other strong specialists, the CEO will be your direct manager.

Together We Will:

• Develop and execute performance marketing campaigns across platforms such as Facebook, Google, TikTok, and Instagram.
• Utilize third-party providers such as Criterio and affiliate marketing to increase traffic and boost conversion rates.
• Optimize ongoing campaigns to ensure the highest possible ROI, utilizing data to make informed decisions.
• Explore new tools and platforms to continually refine our marketing strategy.
• Create detailed reports on campaign performance and share insights with the team to continuously improve strategies.

What You Will Need:

• Fluent written and spoken English to communicate effectively with stakeholders.
• 3+ years of experience working in a marketing agency or similar role.
• Hands-on experience in fashion marketing is a must.
• Expertise across all key platforms (Facebook, Google, TikTok, Instagram) and knowledge of third-party providers such as Criterio and affiliate networks.
• Strong analytical skills with a focus on optimizing campaigns to maximize results.
• Excellent interpersonal skills for collaboration within a fast-paced, results-oriented environment.

Would Be a Plus:

• A problem-solving mindset with the ability to independently manage campaign workflows.
• Prior experience increasing traffic through diverse channels and tools.
• A solid understanding of the fashion industry’s marketing landscape and trends.
• Ability to visit the office in Poland (Warsaw) several times a week.
• Good sense of humor ????

We Offer:

• Remote or hybrid work in Poland (Warsaw).
• Polish business hours.
• Compensation in USD.
• Adequate, friendly management with minimal bureaucracy.
• The opportunity to shape and influence the brand’s marketing strategy.
• A collaborative team with plenty of interesting tasks and the chance to implement creative ideas.

If you’re passionate about performance marketing and eager to make an impact in the fashion industry, we’d love to hear from you!

See more jobs at SupportYourApp

Apply for this job

Are you a data-driven marketer with a deep understanding of performance marketing in the fashion industry? We're searching for an experienced Fashion Marketing Manager who can take our campaigns to the next level, leveraging all major platforms and third-party providers to drive traffic and achieve outstanding results.

Company:A retail company with a long-standing working relationship with two well-known brands: Pandora Jewelry and Steve Madden Footwear (three stores for each brand). We focus on selling luxury accessories from well-known world brands.

Team:Cozy team of over 100 passionate professionals, led by an incredible CEO with a background in Shopify development. You will work in a team with 2 other strong specialists, the CEO will be your direct manager.

Together We Will:

• Develop and execute performance marketing campaigns across platforms such as Facebook, Google, TikTok, and Instagram.
• Utilize third-party providers such as Criterio and affiliate marketing to increase traffic and boost conversion rates.
• Optimize ongoing campaigns to ensure the highest possible ROI, utilizing data to make informed decisions.
• Explore new tools and platforms to continually refine our marketing strategy.
• Create detailed reports on campaign performance and share insights with the team to continuously improve strategies.

What You Will Need:

• Fluent written and spoken English to communicate effectively with stakeholders.
• 3+ years of experience working in a marketing agency or similar role.
• Hands-on experience in fashion marketing is a must.
• Expertise across all key platforms (Facebook, Google, TikTok, Instagram) and knowledge of third-party providers such as Criterio and affiliate networks.
• Strong analytical skills with a focus on optimizing campaigns to maximize results.
• Excellent interpersonal skills for collaboration within a fast-paced, results-oriented environment.

Would Be a Plus:

• A problem-solving mindset with the ability to independently manage campaign workflows.
• Prior experience increasing traffic through diverse channels and tools.
• A solid understanding of the fashion industry’s marketing landscape and trends.
• Ability to visit the office in Poland (Warsaw) several times a week.
• Good sense of humor ????

We Offer:

• Remote or hybrid work in Poland (Warsaw).
• Polish business hours.
• Compensation in USD.
• Adequate, friendly management with minimal bureaucracy.
• The opportunity to shape and influence the brand’s marketing strategy.
• A collaborative team with plenty of interesting tasks and the chance to implement creative ideas.

If you’re passionate about performance marketing and eager to make an impact in the fashion industry, we’d love to hear from you!

See more jobs at SupportYourApp

Apply for this job