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SmartDev is hiring a Remote Business Development Manager/ Sales Manager (IT Outsourcing Service, DACH & Nordic, German-speaking)

Job Description

The role will report to the CEO and will be working remotely in Germany. This role will require you to travel to client sites for meetings and will also occasional international travel.

  • Responsible for the full sales cycle. From lead generation through to engagement, new client meetings, sales negotiation and closing.
  • Generation of new business revenue through networking, making of new contacts and identifying emerging opportunities
  • Responsible for leading the development of all relevant sales documentation ensuring responses are accurate, commercially viable, on time and of a high quality
  • Ongoing revenue generation through the effective management of existing own accounts.
  • Responsible for the effective and accurate management of forecasting and pipeline reporting. This includes updating the business on progress vs development plans, sales pipeline and activity/conversion rates.
  • Promote the brand, attending industry events that raise our profile and reputation

Qualifications

Experience

  • A proven track record of building and developing sales processes, as well as having the ability to make the sale, having experience in IT Outsourcing, Nearshore/ Offshore Software Development Services in DACH & Nordic markets.
  • Of particular importance is a proven track record of selling software solutions to new accounts
  • Successful proposal, bid, and tender writing experience
  • Experience in building strong C-level relationships in target accounts at CIO, CDO, and others associated with Digital Transformation.

The Person:

  • Fluent in both German & English is a must
  • Straight-talking, down-to-earth, and tenacious, with a genuine focus on delivery and building great relationships.
  • A first-class communicator who is adept at selling solutions using a consultative approach.
  • Able to talk ‘tech’ without bamboozling people with jargon, and you always focus on adding value to the customer.
  • Able to build empathy and rapport quickly across all levels within an organization.
  • A natural problem solver is someone who assumes accountability and responsibility for their business
  • Understand the value of transparency and ensure key stakeholders have full visibility of the sales pipelines and expected performance creating contingency plans to mitigate risks and shortfalls
  • Able to work autonomously and as part of a collaborative team
  • Is target and success-oriented with a passion for achieving results

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SmartDev is hiring a Remote Business Analyst/PO (Senior to Lead)

Job Description

About the Role: 

We are seeking an experienced Business Analyst to join our team. The ideal candidate will have a strong background in implementing applications for banks, with a particular focus on Anti-Money Laundering (AML) projects. This role requires excellent communication skills in both English and Vietnamese, as well as the ability to effectively coordinate between our technology teams and bank staff. 

Key Responsibilities: 

  • Requirement Documentation: 

  • Gather, analyze, and document business and functional requirements from stakeholders. 

  • Create detailed documentation to support the development and implementation of banking applications, with an emphasis on AML projects. 

  • Coordination and Communication: 

  • Act as a liaison between the technology team and bank staff to ensure clear and effective communication. 

  • Facilitate meetings, workshops, and discussions to capture and clarify requirements. 

Project Implementation: 

  • Assist in the implementation of banking applications, ensuring alignment with business objectives and regulatory requirements. 

  • Monitor project progress and assist in troubleshooting issues as they arise. 

  • Analysis and Reporting: 

  • Conduct analysis to identify business needs and recommend solutions. 

  • Prepare reports and presentations to communicate findings and recommendations to stakeholders.

Qualifications

Skills and Qualifications

  • 4-5 years of experience as a Business Analyst (Banking/ Fintech domain is preferred)

  • Proven experience in implementing AML projects is highly desirable. 

  • Understanding of banking applications. 

  • Proficiency in business analysis tools and methodologies. 

  • Fluency in both English and Vietnamese is required. 

  • Exceptional communication and interpersonal skills. 

  • Ability to effectively convey complex information to diverse audiences. 

  • Strong analytical and problem-solving skills. 

  • Ability to think critically and propose innovative solutions. 

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+30d

Business Analyst

SmartDevCầu Giấy, Viet Nam, Remote

SmartDev is hiring a Remote Business Analyst

Job Description

About the Role: 

We are seeking an experienced Business Analyst to join our team in Hanoi. The ideal candidate will have a strong background in implementing applications for banks, with a particular focus on Anti-Money Laundering (AML) projects. This role requires excellent communication skills in both English and Vietnamese, as well as the ability to effectively coordinate between our technology teams and bank staff. 

Key Responsibilities: 

  • Requirement Documentation: 

  • Gather, analyze, and document business and functional requirements from stakeholders. 

  • Create detailed documentation to support the development and implementation of banking applications, with an emphasis on AML projects. 

  • Coordination and Communication: 

  • Act as a liaison between the technology team and bank staff to ensure clear and effective communication. 

  • Facilitate meetings, workshops, and discussions to capture and clarify requirements. 

Project Implementation: 

  • Assist in the implementation of banking applications, ensuring alignment with business objectives and regulatory requirements. 

  • Monitor project progress and assist in troubleshooting issues as they arise. 

  • Analysis and Reporting: 

  • Conduct analysis to identify business needs and recommend solutions. 

  • Prepare reports and presentations to communicate findings and recommendations to stakeholders.

Qualifications

Skills and Qualifications

  • 4-5 years of experience as a Business Analyst (Banking domain is preferred)

  • Proven experience in implementing AML projects is highly desirable. 

  • Strong understanding of banking applications and AML regulations. 

  • Proficiency in business analysis tools and methodologies. 

  • Fluency in both English and Vietnamese is required. 

  • Exceptional communication and interpersonal skills. 

  • Ability to effectively convey complex information to diverse audiences. 

  • Strong analytical and problem-solving skills. 

  • Ability to think critically and propose innovative solutions. 

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+30d

DevOps/Site Reliability Engineer (SRE)

SmartDevCầu Giấy, Viet Nam, Remote
DevOPSredisrubyMySQLkubernetesAWS

SmartDev is hiring a Remote DevOps/Site Reliability Engineer (SRE)

Job Description

As a Site Reliability Engineer (SRE), you will collaborate with global development teams to ensure the smooth deployment and ongoing maintenance of our platform. This is an outstanding opportunity for someone eager to learn and grow in a multifaceted technology environment!

What you'll get to do...

  • Improve day-to-day operational standards
  • Build a robust CI/CD pipeline for fully automated application and platform deployment
  • Take ownership of, manage, and improve our release process, focusing on scalability, efficiency, and quality
  • Implement new infrastructure components and deploy them in a distributed environment
  • Provide support for regular production updates and hotfixes across multiple products, including Poynt terminals and cloud services
  • Collaborate directly with engineering, product, and business teams to coordinate release schedules and ensure timely delivery
  • Mentor and guide junior team members
  • Participate in an on-call rotation to ensure system reliability

Qualifications

  • 5+ years of experience in a Platform, SRE, or DevOps role using a Ruby/Kubernetes/AWS/Datadog stack or similar technologies (e.g. Prometheus, Grafana, New Relic, Splunk, DataDog)
  • Experience developing standard methodologies and tooling to instrument and monitor distributed systems, build and maintain service-oriented applications, control costs, and more
  • Experience working with and deploying technologies such as Kubernetes, AWS, Ruby, Rails, MySql, Datadog, and Redis
  • Experience building tools enabling engineers to move faster, while maintaining security and usability
  • Understand the importance of security and compliance when working with personal data
  • Testing infrastructure changes
  • Communicate observability findings and recommendations to technical and non-technical collaborators

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