About Pulse iD:

Pulse iD is a global fintech leader specialising in AI-powered loyalty and rewards solutions. Our platform empowers financial institutions, enterprises, and merchants to engage customers through personalised offers, gamification, and real-time pricing. We are committed to continuous innovation and delivering high-ROI solutions that drive business growth and customer satisfaction. Join us in shaping the future of customer engagement and redefining the banking experience worldwide.

Overview of Role:

We are seeking a product analyst with experience in business analysis within enterprise, banking, or fintech domains. The ideal candidate will be a proactive, well-presented individual with strong communication skills in English. This role involves delivering key product aspects through the entire product lifecycle from ideation to delivery, with a focus on loyalty programs and customer engagement solutions.

Responsibilities:

• Collaborate with internal and external stakeholders to gather and prioritise product requirements, including functional, technical, and user experience needs.
• Assist in conducting market research, competitor analysis, and gathering customer feedback to support product roadmap decisions.
• Work closely with cross-functional teams (development, design, and marketing) to ensure successful product delivery and alignment with business objectives.
• Support workshops and meetings to refine product requirements, ensuring clear communication and documentation throughout the development process.
• Help evaluate emerging technologies and best practices to enhance product features and maintain competitiveness.
• Monitor key product metrics and performance indicators to identify areas for improvement.

Requirements:

• Minimum 2 years of experience as a Business Analyst, preferably within enterprise - banking, fintech or customer engagement solutions.
• Strong understanding of business analysis techniques and principles, including requirement gathering, requirement elicitation, and product / business requirement documentation.
• Excellent communication skills in English, both verbal and written, with the ability to collaborate with diverse teams.
• Prior experience with loyalty, customer engagement or payment solutions and familiarity with agile development methodologies is a plus.

Why Join Us:

• Be part of a visionary company that is transforming the loyalty and payments landscape.
• Engage with top-tier clients including major banks and financial institutions.
• Enjoy the flexibility of remote work with a talented and supportive team.
• Opportunities for professional growth and development in a fast-paced, innovative environment.

To Apply:

Interested candidates should submit their resume and a portfolio of their design work on Pulse iD Career website: https://pulse-id.breezy.hr/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Pulse iD:

Pulse iD is a fintech company with a strong Asia Pacific presence and successful recent expansion into the Middle East and Africa. We provide an end-to-end AI-powered Loyalty and Rewards platform that enables targeting and personalization through merchant-funded rewards, card-linked offers, and card benefits. While our primary target clients are Financial Institutions, fintechs, and telcos, we also service other Enterprises, SMEs, and Merchants. Pulse iD is continuously striving to provide a seamless Customer Engagement solution that enhances our clients' experience while supercharging their business growth.

What are we looking for?

We are seeking a proactive and experienced Partnership/Business Development Manager to drive our growth efforts in Japan. This role requires a strategic thinker with a solid background in working with Japanese banks or experience in selling SaaS enterprise solutions. As we expand into Japan, your primary responsibilities will include identifying and pursuing new business opportunities, developing existing accounts, creating partnerships, and strengthening the market presence of Pulse iD.

Your responsibilities would include:

• Identify and pursue new business opportunities and partnerships in the financial services and merchant sectors, building a sales pipeline and growing revenue.
• Develop and maintain relationships with key decision-makers at financial institutions, merchants, and other relevant companies.
• Sign up merchant partners and expand the reward network.
• Structure deals, build relationships, lead strategic discussions, and close commercial deals.
• Analyze and identify future potential growth opportunities for new revenue streams.
• Contribute to the development of sales plans and partnership programs for optimal performance and growth.
• Enhance the business value and revenue streams from existing key partnerships.
• Collaborate with cross-functional teams (product, engineering, marketing, etc.) to ensure successful partnership implementation and ongoing management.
• Stay up-to-date on industry trends and the competitive landscape.
• Participate in trade shows and events.
• Drive new business development initiatives.
• Expand and nurture existing client relationships.
• Engage in business development, sales, and account management.

What do you need to have?

• 5+ years of experience in enterprise sales, business development, or partnerships, with a focus on the financial services industry and merchant partnerships.
• Proven track record of exceeding revenue targets and driving growth.
• Skills in strategic planning, business partnering, presentation, business modelling, and data analysis.
• Knowledge and experience in the FinTech (rewards & loyalty, banking, credit cards, and payment industry)sector will be an added advantage.
• Experience selling enterprise SaaS platforms is a must.
• Experience in signing up merchant partners and managing B2C reward programs.
• Deep understanding of the banking, credit cards, payment, and merchant domains, with a network of relevant industry contacts.
• Strong communication, presentation, and negotiation skills.
• Ability to work independently in a startup environment.
• Willingness to work remotely and across different time zones.
• Ability to travel freely within Japan.
• Proficiency in both Japanese and English is a MUST.

Sounds great?

We offer the following:

• An exciting, fast-paced company with the opportunity to build meaningful solutions for the industry.
• An opportunity to work with talented industry practitioners, who support, motivate, and learn from each other.
• An attractive remuneration package with equity options.
• Flexible, remote working.
• Genuine career growth possibilities.
  

Does it sound like what you are looking for?

Submit your application today or reach out to discuss further! Check out our website www.pulseid.com for more information and stay engaged with us!

Join us and play a pivotal role in expanding our footprint in Japan, leveraging your expertise to drive growth and innovation in the financial services industry.