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Progress

A software company.
Progress (NASDAQ: PRGS) provides the best products to develop, deploy and manage high-impact business applications. Our comprehensive product stack is designed to make technology teams more productive and we have a deep commitment to the developer community, both open source and commercial alike. With Progress, organizations can accelerate the creation and delivery of strategic business applications, automate the process by which apps are configured, deployed and scaled, and make critical data and content more accessible and secure—leading to competitive differentiation and business success. Over 1,700 independent software vendors, 100,000+ enterprise customers, and a three-million-strong developer community rely on Progress to power their applications.

Headquarter Location:
Bedford, Massachusetts, USA

Progress is hiring a Remote Social Media Specialist

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.   
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Social Media Specialistand help us do what we do best: propelling business forward.

We are looking for an experienced, passionate communicator and writer to join our Digital Experience Strategic Awareness team as the Social Media Specialist within the Digital Experience Business Unit. In this role, you will be part of a team supporting the Twitch, Twitter, Facebook, YouTube and LinkedIn channels. We are looking for someone with a passion for social media marketing, who enjoys being creative, and is eager to learn and engage with our varying audiences.

In this role you will:

  • Manage the design and execution of social media campaigns for all products in the BU
  • Track social media engagement; prepare reports and help identify trends
  • Manage the agency relationship and oversee social calendars
  • Collaborate with Strategic Awareness & Advocacy Leads to ensure social is aligned with GTM campaigns and projects
  • Support live events such as Twitch streams, Twitter takeovers, LinkedIn Live and more.

Your background:

  • A degree in Digital Communications, Marketing, Advertising or Journalism
  • Excellent communication skills (verbal and written)
  • Be fluent in everyday English
  • Have a strong interest in copywriting 
  • Posses a passion for social media and the willingness to learn
  • Enjoy making researches in digital environment
  • Be creative and willing to experiment 
  • Love learning new platforms and exploring different ways to use them
  • Have a strong sense of team
  • Experience with Facebook, YouTube, Twitter, Twitch, LinkedIn and TikTok is a plus
If this sounds like you and fits your experience and career goals, we’d be happy to chat.   
 
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
 
Compensation:
  • Generous remuneration package
  • Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
  • 30 days paid annual vacation
  • An extra day off for your birthday
  • 2 additional days off for volunteering
  • Premium healthcare and dental care coverage
  • Additional pension insurance
  • Well-equipped gym on-site with CrossFit equipment and a climbing wall
  • Co-funded Multisport card
  • Daycare Center for your little ones onsite
  • Flexible working hours and work-from-home opportunity
  • Free underground parking with a designated space for bikes, motorbikes and electric scooters.
    Apply now!  
    #LI-IL1
    #LI-Hybrid 

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Senior Marketing Operations Project Manager

    We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
     
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Marketing Operations Project Manager in Bulgaria and help us do what we do best: propelling business forward

     As a part of the team, you will directly manage the marketing operations projects planning and execution, including gathering and prioritizing customer requirements, defining the project scope, reporting progress, etc. You will work closely with technical architects, campaign managers, reporting, sales, IT, and marketing people to ensure the project supports the Company’s overall strategy and goals.

    In this role, you will:

    • Participate in building the marketing operations strategy and plan the overall roadmap, making sure it’s aligned with the Company strategy and business goals
    • Lead mid- to large projects and support with expertise on smaller initiatives
    • Identify and analyze internal and external customer requirements to meet end-to-end scenarios
    • Produce business requirements to communicate the business needs and objectives to different execution teams
    • Coordinate with multiple internal and external teams to implement the requirements you’ve helped define
    • Build and maintain project timelines as well as communicate it to all involved parties
    • Organize project planning and retrospective meetings, ensuring the requirements you’ve defined are understood and delivered
    • Operate independently and efficiently to manage multiple tasks, priorities, dependencies simultaneously and successfully on project and program level
    • Maintain key projects and portfolio metrics so track effectiveness
    • Cooperate with different teams on processes optimization
    • Stay on top of Marketing Operations trends and changes via published resources, industry conferences, podcasts, blogs, etc.

    Your background:

    • Solid project management experience
    • Experience with data management, Tableau dashboards and Marketing metrics
    • Demonstrated solid experience in managing software projects from concept to completion
    • Demonstrated experience with different project management methodologies – Waterfall and Agile. 
    • Experience with monitoring and analysis of various Marketing KPI metrics
    • Excellent verbal and written English language communication skills
    • Excellent problem solving, organizational, cross-collaboration, and leadership skills
    • Ability to prioritize and handle multiple tasks competently

    Additionally, it would be beneficial if you have:

    • Experience with SalesForce, Eloqua or other marketing automation platforms
    • Deep knowledge in marketing operations
    • Good understanding of SAFe 

     If this sounds like you and fits your experience and career goals, we’d be happy to chat.   
     
    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
     
    Compensation

    • Generous remuneration package
    • Employee Stock Purchase Plan Enrollment
    Vacation, Family, and Health
    • 30 days paid annual vacation
    • An extra day off for your birthday
    • 2 additional days off for volunteering
    • Premium healthcare and dental care coverage
    • Additional pension insurance
    • Well-equipped gym on-site with CrossFit equipment and a climbing wall
    • Co-funded Multisport card
    • Daycare Center for your little ones onsite
    • Flexible working hours
    • Free underground parking with a designated space for bikes and electric scooters

    #LI-NT1 #LI-Hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    1d

    Principal Sales Engineer – Public Sector

    ProgressHybrid Remote, Washington, District Of Columbia
    SalesagilenosqlDesignazureAWSjavascript

    Progress is hiring a Remote Principal Sales Engineer – Public Sector

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal Sales Engineer – Public Sector and helping us do what we do best: propelling business forward. Due to territory and the role, candidates need to be in the National Capital Regionas travel to our Vienna office or local client sites will be needed at times.
     
    MarkLogic Corporation (also known as Progress Federal Solutions) is a wholly-owned subsidiary of Progress Software, a publicly held company building products that impact millions of people every day. Across the globe, Progress technology has been used to discover new medicines, run the world’s financial systems, prevent terrorism, and much more. 
     
    Progress Federal Solutions focuses on servicing the U.S. government and public sector. Our primary product is a highly differentiated data management platform that helps our customers on their journey to get more value out of their enterprise data. We enable organizations to integrate all their data and metadata, power transactional and analytical applications, and curate data for machine learning and AI.  To learn more visit www.progress.com/federal.  
     
    Progress Federal Solutions is committed to encouraging diversity, equality and inclusion among our workforce. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We recognize the value of having a variety of viewpoints and experiences in producing innovative products and services. 
     
    We understand how hard it can be to balance the demands of work with those of your family so our benefits and flexible working patterns focus on treating our employees fairly, giving them the opportunity to be a valued member of our team without compromising their family commitments or general well-being.
     
    As a member of the Progress Federal Solutions Presales Engineering Team, you will provide technical and product expertise to support the sales team in achieving sales revenue goals. In this role, you will lead technical conversations with customers and partners and provide insights on solution design and implementation. Occasional travel, up to 20%, may be required.
     
    In this role, you will:
    • Articulate the technical and commercial benefits, ROI, and TCO of our solutions to diverse stakeholders
    • Conduct in-depth product demonstrations during customer and partner meetings, workshops, webinars, and seminars
    • Focus on solution-based sales, tailoring approaches to client-specific needs
    • Design, implement, and execute Proofs of Concept (POCs) to showcase solution effectiveness.
    • Provide training and product demonstrations for customers and partners
    • Maintain and create demo environments for internal and external presentations
    • Act as a technical liaison between Sales, Product Management, and Engineering teams
    • Support trial customers and partners with hands-on technical expertise
    • Contribute to internal projects, aligning with sales targets and organizational goals
    • Attend occasional conferences with the team, support booth efforts and present cool stuff you’ve built if you get the chance
    • Leverage geospatial technologies to visualize, analyze, and manage data using tools like OpenLayers, Leaflet, and MapLibre
    • Assist with short term engagements on customer site as needed
     
    Your background:
    • Bachelor’s degree in computer science or equivalent experience
    • 10 years’ experience in a Pre-Sales or technical consultancy role
    • Candidates must hold or be eligible to obtain a security clearance. U.S. citizenship is required due to the nature of the position and subsidiary status.
    • Strong skills in JavaScript frameworks (React, AngularJS, VueJS) and modern UI/UX principles
    • In-depth knowledge of REST APIs, mapping libraries (e.g., OpenLayers, Leaflet), and geospatial data
    • Experience with Cloud and Hybrid architectures, including AWS and Azure services
    • Occasionally dream in NodeJS
    • Understand the 3-tier web stack
    • Proficiency with network protocols (e.g., TLS, HTTP/S, DNS, SSH) and systems management
    • History with design and implementation of solutions integrating mapping data and interactive visualizations to support decision-making in federal and enterprise environments
    • Familiar with PKI, including hard tokens such as PIV, CAC
    • Ability to deliver technical and business presentations to varied audiences
    • Expertise in Agile methodologies, with a proven track record of managing technical projects
    • Experience mentoring team members and supporting professional development
    • Excellent communication skills, including business writing and presentation
    • Willingness to travel and adapt to varying customer needs
     
    Additionally, it would be beneficial if you have:
    • Familiarity with Federal or DoD environments
    • Comfortable with MarkLogic and / or other Multi-model and NOSQL databases
    • Experience serving customer-focused roles involving professional services and Pre-Sales engineering
    • Knowledge of modern security practices
     
    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   
    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 
    • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
    • Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
    • Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
    • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mentαl, and financial health.
    Apply Now!
     
    #LI-KS1
    #LI-hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    1d

    Data Scientist, Principal

    ProgressHybrid Remote, Bengaluru, India

    Progress is hiring a Remote Data Scientist, Principal

    We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. 
     
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as aPrincipal Data Scientist and help us do what we do best: propelling business forward. 
     
    We are seeking a highly motivated and experienced Lead Data Scientist to spearhead our Security Analytics initiatives in ShareFile. The ideal candidate will have a strong foundation in statistical modeling, machine learning, and data mining techniques, Generative AI coupled with excellent leadership and communication skills. You will play a crucial role in driving innovation, developing cutting-edge solutions, and mentoring the team.
     
    In this role, you will work on:
                Model Development and Deployment:
     
      • Design, develop, and deploy sophisticated machine learning models to solve complex business problems.
      • Utilize advanced statistical modeling, data mining, and machine learning techniques to analyze large datasets.
      • Build and maintain robust data pipelines for data ingestion, processing, and feature engineering.
      • Deploy models into production environments and monitor their performance.
    Data Analysis & Interpretation:
      • Conduct exploratory data analysis to uncover patterns, trends, and insights from data.
      • Communicate complex technical findings to both technical and non-technical audiences.
      • Prepare reports and presentations to effectively convey data-driven insights.
    Collaboration & Strategy:
    • Collaborate closely with stakeholders to define and prioritize key business problems that can be addressed through data science and make sure features are delivered on time with high quality standards.
    • Stay abreast of industry trends and emerging technologies in the field of data science.
    • Foster a collaborative and innovative work environment within the team.
    • Collaborate effectively with cross-functional teams, including engineering, product, and business stakeholders.
     
    Your background: 
     
    • 7+ years of hands-on experience in a data science role
    • Bachelor’s or master’s degree in computer science or equivalent experience in related field(s)
    • Strong proficiency in Python.
    • Expertise in machine learning algorithms (e.g., regression, classification, clustering, deep learning).
    • Familiarity with cloud computing platforms - AWS
    • Excellent data visualization and communication skills.
    • Working knowledge of all aspects of software development lifecycle
    • Good communication skills (both verbal and written)
     
    If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
     
    Compensation 
    • Generous remuneration package 
    • Employee Stock Purchase Plan Enrollment 
    Vacation, Family, and Health 
    • 30 days of earned leave
    • An extra day off for your birthday
    • Various other leaves like marriage leave, casual leave, maternity, and paternity leave
    • Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
    • Professional development reimbursement 
    • Interest subsidy on loans - either vehicle or personal loans
     
    Apply now! 
    #LI-SR1 
    #LI-Hybrid 
     

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Software Engineer ( DotNet Developer)

    We are Progress (Nasdaq: PRGS) – the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives, because we believe that people power progress. Join us as a Software Engineerin our Product Engineering Team.
     
    In this role, you will: 
     
    • Deliver high quality code consistent with design patterns, security, performance expectations of the team.
    • Add necessary unit and integration tests.
    • Participate in code reviews and other knowledge sharing platforms.
    • Work with other senior leads in breaking down large initiatives to milestones.
     
    Your background: 
     
    • Bachelor or Master’s degree in computer science engineering or related fields. 
    • At least 2+ years of experience in software development.
    • Proficient with at least 2 or more of the following technologies: C# .Net, .Net Microservices, Asp .NET Core
    • Experience in any javascript based frontend technology like ReactJS, EmberJS, AngularJS etc.
    • Experience working with unit test frameworks
    • Analyse, design and implement RESTful services and APIs.
     
    If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
     
    Compensation 
    • Generous remuneration package 
    • Employee Stock Purchase Plan Enrollment 
    Vacation, Family, and Health 
    • 30 days of earned leave
    • An extra day off for your birthday
    • Various other leaves like marriage leave, casual leave, maternity, and paternity leave
    • Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
    • Professional development reimbursement 
    • Interest subsidy on loans - either vehicle or personal loans
     Apply now! 
    #LI-SR1 
    #LI-Hybrid 
     

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    1d

    Software Engineer (DotNet Fullsatck Developer)

    ProgressHybrid Remote, Bengaluru, India
    DevOPSagilesqlDesignazurec++.netdockerAWS

    Progress is hiring a Remote Software Engineer (DotNet Fullsatck Developer)

    We are Progress (Nasdaq: PRGS) – the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives, because we believe that people power progress. Join us as a Software Engineerin ourCore Doc Components (Storage & Viewers)team in Bangalore, India.  
    As the Software Engineer, you’ll be building and enhancing services that enable our customers to deploy industry specific solutions. You’ll be joining a team of engineers who are all highly skilled and great fun to work with. You will have to challenge existing thinking, bring on new technologies and solutions, and apply your experience to help us scale rapidly 

     In this role, you will: 

    • This role will have ownership to proficiently design, develop, and maintain end-to-end software solutions, to deliver high-quality, scalable applications.  
    • Working across Full Stack Development: Working on the Front-end, Back-end and everything in between. This role will be leaning much more heavily working on Back-end development.  
    • Takes pride in their work in delivering and deploying software applications that matter to your End-Users. Help to design, build and roll out modern and consistent User-Experience across all devices with the best enterprise performance, modernization, and security.  
    • Working as a part of an Agile software development team.  
    • Build solutions based on microservice design principles and repeatable processes.  
    • Engage in continuous learning, both on the job and through available technical training, to develop knowledge and skills.  
      
    Your background:
     
    • Bachelors/master’s in computer science or equivalent field with 2+ years of demonstrated ability in developing SAAS applications 
    • Proficient with at least 2 or more of the following technologies: C# .Net, .NET Microservices, Asp .NET Core, and DevOps tooling or technologies.  
    • A strong understanding of Computer Science fundamentals; Algorithms and Data structures.  
    • Experience with databases, preferably SQL Server.  
    • Good understanding of developing applications that run-in containers e.g. Docker 
    • Experience with version control systems (e.g., Git/BitBucket).  
    • Excellent problem-solving and debugging skills. Demonstrated experience in writing clean code in large codebases. 
     
    Preferred :
    • Previous experience working with Cloud platforms; AWS, Azure or GCP.  
    • Experience with unit testing, integration testing, and end-to-end automation testing.  
    • Experience with continuous integration and continuous delivery (CI/CD).  
    • Strong Communication and interpersonal skills. 
    If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
    Compensation 
    • Generous remuneration package 
    • Employee Stock Purchase Plan Enrolment 
    Vacation, Family, and Health 
    • 30 days of earned leave
    • An extra day off for your birthday
    • Various other leaves like marriage leave, casual leave, maternity, and paternity leave
    • Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
    • Professional development reimbursement 
    • Interest subsidy on loans - either vehicle or personal loans
    Apply now! 
    #LI-SR1 
    #LI-Hybrid 

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Software Engineer, Senior (RoR Developer)

    We are Progress (Nasdaq: PRGS) – the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives, because we believe that people power progress. Join us as a Software Engineer, Senior in our Product Engineering Team Based in Bangalore, India . 
    In this role, you will:
     
    • Deliver high quality code considering design patterns, security, performance and optimizations inclusive of the necessary unit and integration tests.  
    • Lead who can independently drive initiatives by collaborating across various teams and break it down to milestones for the rest of the team. 
    • Understand business and product well to work in conjunction with Product teams to arrive at the best deliverable considering customer experience and engineering feasibility. 
    • Be on the lookout for process improvements that can accelerate team efficiency and facilitates high performance. 
    • Mentor and guide other members on the team wherever there is an opportunity for knowledge sharing. 
    • Enable the spirit of high-quality code and software development best practices within the team through mediums like code reviews and other knowledge sharing platforms.
      
    Your background: 
    • At least 6+ years of experience in software development. 
    • Bachelor’s or master’s degree in computer science engineering or related fields.  
    • Experience in Ruby on Rails
    • Experience in any JavaScript based frontend technology like ReactJS, EmberJS, AngularJS etc. 
    • Experience in working with REST APIs, relational databases.
    • Familiarity with cloud services preferably AWS/Azure.
    • Familiarity with NoSQL, Redis, Elastic search preferred.
     
    If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
     
    Compensation  
    • Generous remuneration package 
    • Employee Stock Purchase Plan Enrolment .
    Vacation, Family, and Health
    • 30 days of earned leave
    • An extra day off for your birthday
    • Various other leaves like marriage leave, casual leave, maternity, and paternity leave
    • Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
    • Professional development reimbursement 
    • Interest subsidy on loans - either vehicle or personal loans
    Apply now! 
    #LI-SR1 
    #LI-Hybrid 
     

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    2d

    Manager, Inside Sales

    ProgressHybrid Remote, Costa Rica

    Progress is hiring a Remote Manager, Inside Sales

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Sales Manager for our Sharefile product inside sales team, working hybrid between your home office and our office in San Jose Costa Rica, and help us do what we do best: propelling business forward.  
     
    As the Manager, Inside Sales, you will have a seat at the table with our sales leaders and executive team to create & drive +$200M business realizing double digit growth in a fast-growing market. Your goals: grow & develop a team of Territory Managers, leading them to achieve aggressive year-over-year growth targets. Be a Servant Leader: create a culture of unselfish, dependable, trustworthy, team-oriented, and honest leadership that places the development of your people and the team at the forefront. 
     
    We're looking for a proven leader who demonstrates knowledge of how to build sales teams and motivate inside sales professionals with diverse backgrounds and experience levels. 
     

    In this role, you will: 

    • Consistent attainment of sales targets 
    • Forecast Management: Partner with your Sales Director to capture weekly forecast and track progress including identification of weekly risks and strengths based on pipeline, coverage, create, trials, conversions, and other critical KPIs. 
    • Quarterly Sales Cadence: Coach your team to monthly & quarterly closing activities. Assist with post close responsibilities including supporting & participating in quarterly business reviews with Sales. 
    • Strategic Planning: Ensure your team achieves aggressive YoY growth targets across the small line sized customers (less than 50 employees) 
    • Customer Satisfaction: Coordinate resources during the pre-sale and post-sale/adoption process 
    • Talent Development and Retention: Attract, develop, retain, and promote top talent, while continuing to achieve quarterly sales targets 
    • Forecast Management: Partner with Sales Executive and own process to capture weekly global forecast and track process including identification of weekly risks and strengths based on pipeline, coverage, create, trials, conversions and other critical KPIs. 
    • Quarterly Sales Cadence: Own monthly & quarterly closing activities. Support post close responsibilities including supporting & participating in quarterly business reviews with Sales. 
    • Stakeholder Engagement – Establish a regular engagement cadence with critical cross-functional stakeholders such as IT, Sales Systems, Finance, Compensation, Enablement, and BI to serve as the voice of Sales providing requirements, influence solutioning and shepherd execution as needed. 
    • Sales Troubleshooting - Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes. 

    Your background: 

    • 7+ years of experience in SaaS sales with history of success 
    • 2+ years of experience in sales management (preferred) 
    • 4-year college degree or equivalent industry experience 
    • Fluent in English language, both verbal and written communications
    • Developed understanding of sales techniques and strategies 
    • Solid analytical, strategic, and critical thinking ability 
    • Understands SaaS technology and industry, customer, and market trends 
    • Leads and implements process improvements beyond scope of your current role 
    • Ability to lead through ambiguity, drive a growth mindset, and deliver difficult messages while emphasizing a positive, future-oriented perspective 
    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   
     
    Apply now!
     
    #LI-SC1
    #LI-hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Principal Marketing Technical Architect - Maternity Cover

    We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
     
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal Marketing Technical Architect in Bulgaria and help us do what we do best: propelling business forward.
     
    As a Principal Technical Architect, you have a deep understanding of Marketing technology as well as a desire to improve efficiency and the customer experience. You’ll work closely with sales operations, demand generation, field marketing and the business intelligence team to support a high-performance demand generation engine. This role is focused on designing, implementing and maintaining services that are critical to our marketing automation system and lead generation processes.
     
    Please, note that this is a maternity cover position with an approximate duration of 1- 1,5 years. 

    In this role, you will:
    • Contribute to consistent global process for the management of all leads for the organization
    • Maintain our marketing technology stack (Eloqua, GotoWebinar, Zapier, Drift, etc.) and the sync to our CRM (Salesforce)
    • Manage lead flow processing including scoring and distribution methodology to ensure quality leads are passed to sales for qualification and for increasing efficiencies and conversion rates
    • Partner with Demand Gen and Field Marketing teams to monitor and improve lead management processes; ability to offer insights and recommendations for improvement and implement those changes.
    • Enhance, test, and monitor the integration between Eloqua and & Salesforce for data quality & lead processing
    • Work with data analysts and BI to establish processes to monitor lead flow and communicate trends to Marketing leadership and Sales
    • Stay up-to-date with industry trends and best practices in marketing automation. Make recommendations to stakeholders on best practices for improvement. Introduce new technologies and educate others on new concepts/current processes and systems.
    • Develop and scale repeatable business processes to continuously improve operational efficiency, effectiveness and visibility into the data.
    • Monitor and maintain the quality of marketing data including compliance with CAN SPAM, GDPR, and related regulatory requirements.
    Your background:
    • Solid years experience in Marketing Operations or similar position
    • Experience with Eloqua or similar platform administration preferred
    • Experience with Salesforce CRM in operational capacity
    • Experience collaborating with IT infrastructure group in past positions preferred
    • Excellent organizational, communication skills, and project management skills
    • Experience with providing innovative solutions to key business challenges
    • Ability to work in a fast-paced environment
    • Works well with both customers and co-workers
    • Excellent organizational, communication skills, and project management skills
    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   
     
    What we offer in return is the opportunity to elevate your game and to also enjoy:
     
    Compensation:
    • Generous remuneration package
    • Employee Stock Purchase Plan Enrollment
    Vacation, Family, and Health
    • 30 days paid annual vacation
    • An extra day off for your birthday
    • 2 additional days off for volunteering
    • Premium healthcare and dental care coverage
    • Additional pension insurance
    • Well-equipped gym on-site with CrossFit equipment and a climbing wall
    • Co-funded Multisport card
    • Daycare Center for your little ones onsite
    • Flexible working hours and the opportunity to work from home.
    • Free underground parking with a designated space for bikes and electric scooters
    But most importantly a great company culture with wonderful colleagues to learn from and collaborate with!

    #LI-NT1
    #LI-Hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Professional Services Sales Representative

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Professional Services Sales Representative (Inside Partner Account Manager),working between your home office and our office in San Jose Costa Rica, and help us do what we do best: propelling business forward.  
     
    We’re seeking a motivated sales professional skilled in closing deals with executive-level decision-makers and delivering high-quality services in a fast-paced, competitive environment. As a Professional Services Sales Representative, you’ll collaborate closely with clients, internal teams, and external IT partners to understand client needs, drive satisfaction, and ensure the successful implementation of products and services. This role blends sales, customer service, project management, and technical expertise to elevate the client experience. 

    In this role, you will:

    • Build and maintain strong relationships with prospects, clients, and business leaders to meet sales targets.
    • Use strategic multi-touch processes to identify, convert leads, and manage the full sales cycle.
    • Forecast sales accurately to support strategic planning and adjust strategies based on industry trends.
    • Guide clients through onboarding and provide ongoing support, troubleshooting, and best practice guidance.
    • Coordinate with internal teams to resolve client issues and ensure smooth service delivery.
    • Collaborate with technology experts to create customized IT solutions, focusing on recurring revenue.
    • Oversee client projects, managing timelines, progress, and communication between clients and internal teams.
    • Conduct regular check-ins and business reviews, identifying upselling opportunities to enhance client satisfaction.
    • Deliver training and hands-on support to maximize product and service value for clients.
    • Maintain detailed CRM records, generate performance reports, and suggest improvements based on client feedback and industry trends.

    Your background:  

    • Bachelor’s degree in Business, IT, or related field (or equivalent experience).
    • 2+ years in a customer-facing role, preferably in technology or professional services, with experience in SaaS, IT services, or similar solutions.
    • Strong understanding of client needs, technical concepts, and project management best practices.
    • Fluent in English with excellent communication and interpersonal skills to build client rapport.
    • Proficient in organizational skills, managing multiple priorities, and using project management and CRM tools (e.g., Jira, Asana, Salesforce).
    • Solution-oriented with strong problem-solving skills, technical aptitude, and the ability to work both independently and as part of a team.

    Additionally, it would be beneficial if you have: 

    • Previous experience in a Professional Services or Client Success role.
    • Technical certification or knowledge in relevant fields (e.g., ITIL, PMP, AWS, Microsoft certifications).
    • Familiarity with analytics tools, data visualization, and reporting platforms.

    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   

    Apply now!
     
    #LI-KS1
    #LI-hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Senior Account Manager - DoD focus

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  

    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Federal Account Manager - DoD focus, working out of your home office in the United States, and helping us do what we do best: propelling business forward.  Due to territory and the role, candidates need to be in the DC Area/DMV.

    MarkLogic Corporation (also known as Progress Federal Solutions) is a wholly-owned subsidiary of Progress Software, a publicly held company building products that impact millions of people every day. Across the globe, Progress technology has been used to discover new medicines, run the world’s financial systems, prevent terrorism, and much more. 

    Progress Federal Solutions focuses on servicing the U.S. government and public sector. Our primary product is a highly differentiated data management platform that helps our customers on their journey to get more value out of their enterprise data. We enable organizations to integrate all their data and metadata, power transactional and analytical applications, and curate data for machine learning and AI.  To learn more visit www.progress.com/federal.  

    Progress Federal Solutions is committed to encouraging diversity, equality and inclusion among our workforce. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We recognize the value of having a variety of viewpoints and experiences in producing innovative products and services. 

    We understand how hard it can be to balance the demands of work with those of your family so our benefits and flexible working patterns focus on treating our employees fairly, giving them the opportunity to be a valued member of our team without compromising their family commitments or general well-being.

    Progress Federal Solutions is searching for a Public Sector Account Executive to acquire and expand our DOD customer accounts. Our Public Sector Account Executives are focused on building new business and growing the MarkLogic and Progress footprints within new and existing Public Sector customers and ensuring those customers are successfully leveraging companies’ solutions across their organization. Are you ready to help users tackle their hardest problems through the power of data? If so, we’d love to hear from you!

    In this role, you will:

    • In coordination with Sales leadership, develop and execute a comprehensive strategy for growing the company's presence in a defined government agency(s), focused on limited number of customers.
    • Generate new leads and business opportunities, working closely with counterparts to determine goals and targets.
    • Serve as the key point of contact for customers and partners and represent Progress Federal Solutions Sales Team at industry events and conferences. Strong relationships with government agencies, Solutions Partners, and Resellers may be critical.
    • Develop deep familiarity with the Progress Federal Solutions Data Platform and how it can be used to solve a wide range of mission related problems.
    • Exceed stated sales quota by winning enterprise level long-term contracts.
    • Work with the other Sales team members to improve and streamline internal processes.

    Your background: 

    • 5+ years Federal Government software market with sales experience inside an enterprise software company
    • Proven track record of large-scale enterprise sales to US Government Agencies with experience selling in to Civilian, Intelligence and/or DoD markets.
    • Preference for an active clearance (Secret, TS, or TS/SCI).
    • Ability to represent products with no pre-existing demand
    • Knowledge of current Federal Civilian industry trends and business drivers
    • Relationships with relevant US Intelligence and DOD SIs/Extensive network of contacts at the executive level
    • Track record of success in executive-level prospecting and networking in support of a sales cycle
    • Thorough knowledge of the U.S. Government’s technology acquisition process
    • Familiarity with DOD market sectors
    • Track record of success supporting an enterprise software solution provider in the U.S. government
    • Knowledge of diverse technology processes in the federal arena
    • Ability to travel as needed
    • Proven familiarity with U.S. Government procurement processes.
    • Excellent communication skills. Ability to compellingly articulate product offering to audiences with varying levels of technical skill and seniority.
    • Ability to understand potential customers' requirements and how Progress solutions can address them.
    • Experience using CRM, Pipeline Management, and Analytic sales and marketing tools.
    • Experience building and managing relationships and collaborating with internal partners and external counterparts.

    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   

    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  

    • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
    • Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
    • Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
    • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.  
    Apply now!
     
    #LI-SC1
    #LI-remote

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Senior Order Management Representative - Maternity cover

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.   
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Order Management Representative and help us do what we do best: propelling business forward.

    In this role, you will be responsible for processing orders and communicating with customers and internal departments to ensure on-time delivery and to resolve operational and administrative issues. We seek someone curious to learn about Progress’s customers, products, and processes and willing to interact with various people and job functions.
    Please note that this is a maternity cover role with a duration of approx. 1-1,5 years.
     
    In this role, you will:
    • Manage customer transactions with a high degree of accuracy, including but not limited to purchase orders, invoices, credit memos, credit card payments
    • Support the sales team with administrative or licensing questions and interact with cross-functional teams when necessary
    • Assist with customer support via incoming emails, calls, chats, or tickets
    • Built efficient and effective responsiveness to existing operations and help define new operational strategies
    • Participate in Continuous improvement projects and be active in the Lean process improvement efforts
    • Review purchase orders and related documentation for standard vs non-standard verbiage and identify when to escalate to Inside Sales, Legal & Finance Teams, etc.
    • Create and analyze reports as needed to support processes, metrics, and projects when necessary.
    Your background:
    • Previous experience in order management, customer service, and sales support
    • Ability to work well with remote teams and in a fast-paced environment
    • Excellent communication and organizational skills
    • Proficiency in English
    • Self-motivated and able to work both independently and as part of an international cross-functional team, with a strong sense of responsibility, accountability, and commitment
    • Ability to solve practical problems and deal with a variety of concrete variables
    • Experience with Salesforce or other CRM and strong Microsoft Office skills
    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   
     
    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
     
    Compensation:
    • Generous remuneration package
    • Employee Stock Purchase Plan Enrollment
    Vacation, Family, and Health
    • 30 days paid annual vacation
    • An extra day off for your birthday
    • 2 additional days off for volunteering
    • Premium healthcare and dental care coverage
    • Additional pension insurance
    • Well-equipped gym on-site with CrossFit equipment and a climbing wall
    • Co-funded Multisport card
    • Daycare Center for your little ones onsite
    • Flexible working hours and opportunity to work from home
    • Free underground parking with a designated space for bikes, motorbikes and electric scooters.
    Apply now!   
    #LI-IL1
    #LI-Hybrid 

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    11d

    QA Engineer - Maternity Cover

    ProgressHybrid Remote, Sofia, Bulgaria
    sqlDesignapiqagit.net

    Progress is hiring a Remote QA Engineer - Maternity Cover

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a QA Engineer and help us do what we do best: propelling business forward.

    The Customer Account team is responsible for building and supporting the systems that enable the operation of the company’s ecommerce properties as well as the interaction with our Telerik products customers. You’ll be part of a cross-functional team that drives the full software development life cycle, from conception to deployment. Our team always strives to achieve an effective collaboration through giving an equal opportunity to everybody to share ideas in order to find the best solution.

    Please, note that this is a maternity cover role with an approximate duration of 1,5 year.

    In this role, you will:

    • Design, execute and automate test scenarios and test cases based on feature requirements and specifications 

    • Get familiar with feature requirements and provide feedback on them 

    • Develop and maintain automated tests (functional, visual, security and performance tests) 

    • Monitor and maintain test environments as well as the overall quality of the applications and services 

    • Analyze business requirements. Provide additional scenarios and use cases - based on continuously enriched understanding of the customer problem 

    • Provide realistic time estimates on tasks and assignments 

    • Collaborate with other teams within the organization 

    • Understand the work of the others, not just your own function 

    Your background:   

    • Prior testing experience with the following technologies: ASP.NET Web API

    • Prior experience with test automation frameworks: Selenium with .NET

    • Experience with reading specifications and preparing acceptance tests, test cases

    • Fundamental SQL knowledge

    • Experience with version control systems (TFS, Git etc.)

    • Analytical and troubleshooting skills

    • A team player with excellent communication skills

    • Very good written and spoken English

    • Exceptional ability to learn new skills

    • Down-to-earth, creative, driven and friendly personality 

    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 

    Compensation 

    • Generous remuneration package 

    • Employee Stock Purchase Plan Enrollment 

    Vacation, Family, and Health

    • 30 days paid annual vacation 

    • An extra day off for your birthday

    • 2 additional days off for volunteering

    • Premium healthcare and dental care coverage

    • Additional pension insurance

    • Well-equipped gym on-site

    • Co-funded Multisport card

    • Daycare Center for your little ones onsite

    • Flexible working hours and work-from-home allowance

    • Free underground parking with a designated space for bikes and electric scooters 

    Apply now!   

    #LI-NT1
    #LI-Hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    12d

    Tax Accountant

    ProgressHybrid Remote, Burlington, Massachusetts

    Progress is hiring a Remote Tax Accountant

    Progress Software Corporation (NASDAQ: PRGS) is a global software company that is the trusted provider of AI-powered infrastructure software, designed to help achieve business goals. With Progress products, one can develop, deploy and manage responsible AI-powered applications and experiences with agility and ease.
     
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Tax Accountant working between your home office and our Burlington MA headquarters, and help us do what we do best: propelling business forward.
     
    In this role, you will:
     
    • Assist with the preparation of US Federal and State tax returns including calculation of schedule M’s, state apportionment and foreign information reporting.
    • Be part of a 6-person tax department and gain exposure in both domestic and international taxation
    • Assist with preparation of supporting workpapers for the R&D credit.
    • Prepare quarterly forecasts of taxable income, calculate and prepare estimated payments and extension filings.
    • Review sales & use, property taxes, annual reports and business licenses as well as other non-income based returns.
    • Assist with the preparation of Earnings & Profits calculations for foreign subsidiaries.
    • Assist with preparation of country-by-country reporting compliance.
    • Review foreign tax credit calculations.
    • Assist with the preparation of quarterly and annual reporting requirements under ASC740.
    • Oversee tax audits and resolve notices from state tax authorities.
    • Monitor federal and state tax law changes and document impact.
    • Perform technical tax research to support tax positions.
    Your background:
     
    • Bachelor’s degree in accounting. MST/CPA or advanced degree preferred
    • 2-4 years experience in public accounting or relevant experience
    • Basic understanding of ASC740 – Accounting for Income Taxes
    • Working knowledge of items that give rise to book to tax differences
    • Proficient in Microsoft office applications including Excel, Word & Powerpoint
    • Strong analytical, verbal/written communication and organizational skills
    • Self-motivated with ability to work independently and own processes
     
    If this sounds like you and fits your experience and career goals, we’d be happy to chat.
     
    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
     
    • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
    • Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
    • Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
    • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

    Apply Now!
    #LI-KS1
    #LI-Hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    13d

    QA Engineer - R&D projects

    ProgressHybrid Remote, Brno, Czechia
    CypressDesignqa

    Progress is hiring a Remote QA Engineer - R&D projects

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a QA Engineer and help us do what we do best: propelling business forward.

    We are looking for a QA Engineer who will not only help us with our regular product quality testing, but will also be part of the research team responsible for developing new features from R&D projects. You will be responsible for working on both manual and automated testing. As this is a junior position, we don't expect x years of experience, but someone willing to learn new things. We will teach you all the necessary technologies and procedures. We value teamwork, cooperation and communication.

    Please, note that this role is related to the implementation of R&D projects, which currently end in 6/2026. Therefore, the duration of this role is also valid until the same period. However, we are constantly submitting new project requests, so it's very likely that this period will be extended.

    In this role, you will: 
    • Test new features from R&D projects that will later be integrated into the product code.
    • Validate features to ensure they work as intended and are free of bugs. This is detective work, where the goal is to destroy your colleagues' creations and uncover any defects before the product reaches the customer. 
    • Design and automate test scenarios with Cypress and manage them in SpiraTest
    • Help with regression testing of the product before the release
    • Actively participate in the design of new features  
    Your background: 
    • Technical skills in application testing and test automation 
    • Ability to write Cypress/Python/Jenkins scripts (optional)
    • Knowledge of GNU/Linux and understanding of networking concepts 
    • Attention to detail and passion for problem solving
    • Enthusiasm and willingness to persevere to find the best solution
    • Ability to read and write technical documentation in English 
    If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
    • Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
    • Benefits: Our benefits package varies depending on the country you are joining us in and is designed to recognize the diverse needs of our people.
    • Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
    • Well-being: A global well-being program focused on physical, mental, and financial health.
    • Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
    • Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.
    Apply now!  

    #LI-NT1
    #LI-Hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Customer Success Manager - North East US territory

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Success Manager, working out of your home office in the United States, and help us do what we do best: propelling business forward.  This will be a North East US territory and candidates will need to live in that territory.
     
    As a Customer Success Manager, you will be responsible for post-sales activity for Progress Software’s most strategic and key customers. This role serves as the primary point of contact for these customers.   This individual contributor role will provide the employee with the opportunity to work closely with other members within Progress Software INFRA organization to help customers meet their desired business outcomes, customer retention, and build relationships. 
     

    In this role, you will:

    • Manage a portfolio of customers to drive greater business value and ensure our customer investments are being optimally leveraged.
    • Act as a strategic partner with insights into customer objectives and driving product adoption by aligning Progress's features and functionality with customers' overall business needs.
    • Ability to understand and identify Progress services and offerings and how they help meet customer’s objectives leading to upsell opportunities.
    • Acting as a liaison between product management and the customer with a focus on communicating the Progress Roadmap and how this will influence customer activities.
    • Collaborating cross functionally with account team members to create a seamless & optimal customer experience.
    • Hold quarterly account reviews to discuss status of account and future business opportunities. 
    • Implement comprehensive engagement and communication strategies to maintain high customer satisfaction and minimize churn.
    • Develop metrics, processes, and best practices to optimize customer value and satisfaction.
    • Serve as the primary interface for managing and resolving critical situations within accounts.

    Expected results within 3-6 months:

    • A proficient knowledge of Progress Software INFRA products, services and offerings.
    • Self-sufficient management of a portfolio of 25 customers in the United States.
    • Detailed & prioritized account plan development, including product adoption strategies and the identification of any upsell opportunities.
    • Manage and establish customer relationships including key executives and decision makers
    • Timely execution of customer success engagements.

    Your background: 

    • 3+ years in Customer Success, with a proven ability to manage relationships in complex organizations, including Fortune 500 and Global 2000 customers.
    • Bachelor’s degree or equivalent work experience.
    • Demonstrated experience in customer management within a software or SaaS environment, focusing on growth, adoption, retention, and issue resolution at both the business owner and senior executive levels.
    • Experience with Gainsight and Salesforce.
    • Strong verbal and written communication skills, including the ability to chair meetings with executive leadership.
    • Demonstrated ability to engage positive relationships to collaborate across multiple company functions (Sales, Services and Product Management).
    • Certifications in customer success, project management, or related fields are a plus.
    • Ability to travel up to 20%

    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   

    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  

    • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
    • Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
    • Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
    • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.  
    Apply now!
     
    #LI-remote

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Customer Success Manager - South East US territory

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Success Manager, working out of your home office in the United States, and help us do what we do best: propelling business forward.  This will be a South East US territory and candidates will need to live in that territory.
     
     As a Customer Success Manager, you will be responsible for post-sales activity for Progress Software’s most strategic and key customers. This role serves as the primary point of contact for these customers.   This individual contributor role will provide the employee with the opportunity to work closely with other members within Progress Software INFRA organization to help customers meet their desired business outcomes, customer retention, and build relationships. 
     

    In this role, you will:

    • Manage a portfolio of customers to drive greater business value and ensure our customer investments are being optimally leveraged.
    • Act as a strategic partner with insights into customer objectives and driving product adoption by aligning Progress's features and functionality with customers' overall business needs.
    • Ability to understand and identify Progress services and offerings and how they help meet customer’s objectives leading to upsell opportunities.
    • Acting as a liaison between product management and the customer with a focus on communicating the Progress Roadmap and how this will influence customer activities.
    • Collaborating cross functionally with account team members to create a seamless & optimal customer experience.
    • Hold quarterly account reviews to discuss status of account and future business opportunities. 
    • Implement comprehensive engagement and communication strategies to maintain high customer satisfaction and minimize churn.
    • Develop metrics, processes, and best practices to optimize customer value and satisfaction.
    • Serve as the primary interface for managing and resolving critical situations within accounts.

    Expected results within 3-6 months:

    • A proficient knowledge of Progress Software INFRA products, services and offerings.
    • Self-sufficient management of a portfolio of 25 customers in the United States.
    • Detailed & prioritized account plan development, including product adoption strategies and the identification of any upsell opportunities.
    • Manage and establish customer relationships including key executives and decision makers
    • Timely execution of customer success engagements.

    Your background: 

    • 3+ years in Customer Success, with a proven ability to manage relationships in complex organizations, including Fortune 500 and Global 2000 customers.
    • Bachelor’s degree or equivalent work experience.
    • Demonstrated experience in customer management within a software or SaaS environment, focusing on growth, adoption, retention, and issue resolution at both the business owner and senior executive levels.
    • Experience with Gainsight and Salesforce.
    • Strong verbal and written communication skills, including the ability to chair meetings with executive leadership.
    • Demonstrated ability to engage positive relationships to collaborate across multiple company functions (Sales, Services and Product Management).
    • Certifications in customer success, project management, or related fields are a plus.
    • Ability to travel up to 20%

    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   

    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  

    • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
    • Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
    • Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
    • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.  
    Apply now!
     
    #LI-remote

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    20d

    Partner Account Manager

    ProgressHybrid Remote, Sofia, Bulgaria

    Progress is hiring a Remote Partner Account Manager

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  

    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Partner Account Manager and help us do what we do best: propelling business forward.
     
    The role is a good fit for someone who is business-minded, has a solid sales and partner management background and experience in Tier 2 Distribution, and is passionate about driving new business and growing relationships with partners.  As the Partner Account Manager, you will work alongside Progress Sales teams, Marketing, and Partner Programs. This is a strategic role working with our key customers and target accounts and is central to our ongoing success.  

    In this role, you will:
    • Engage and lead partners resulting in identifying new opportunities, driving adoption of existing solutions, and ensuring long-term commitment to the Progress portfolio of products
    • Cross-sell and up-sell within the solution portfolio of Progress
    • Engage in discussions to define a business or technical or product challenges, and map these to our technologies
    • Research partners, identify key players, build trust, and grow the network of contacts at each account
    • Proactively acquire industry and product knowledge across platforms, applications, and products
    • Be aware of the competitive landscape, use cases, key differentiators
    • Build pipeline, forecast, and commit to delivering the quarterly revenue target
    • Meet scorecard metrics that are applicable for the role
    • Maintain and update Salesforce.com to accurately track all customer data, business insights, and records of interactions 

    Your background:

    • Experience in partner or channel sales, managing distribution and resale partnerships
    • Fluency in English; Fluency in any other European language would be an advantage
    • Know-how in solution selling, identifying partner needs, and mapping them to a solution.
    • Strong pipeline management skills
    • Able to have impactful conversations with both technical and business audiences
    • Able to effectively collaborate and work with internal teams
    • Exceptional communication skills and readiness to proactively talk to customers
    If this sounds like you and fits your experience and career goals, we’d be happy to chat.  
    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

    Compensation 
    • Generous remuneration package
    • Employee Stock Purchase Plan Enrollment 
    Vacation, Family, and Health 
    • 30 days paid annual vacation 
    • An extra day off for your birthday 
    • 2 additional days off for volunteering 
    • Premium healthcare and dental care coverage 
    • Additional pension insurance 
    • Well-equipped gym on-site 
    • Co-funded Multisport card 
    • Daycare Center for your little ones onsite 
    • Flexible working hours 
    • Free underground parking with a designated space for bikes and electric scooters 
    Apply now!   

    #LI-NT1
    #LI-Hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Telecom Expense Management Analyst

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. 

    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Telecom Expense Management Analyst and help us do what we do best: propelling business forward.

    We are seeking a Telecom Expense Management Analyst to join our Communication Services team. This role is vital for optimizing telecom expenses, managing vendor relationships, and ensuring accurate billing processes, contributing to the overall efficiency and cost-effectiveness of our telecom operations.

    In this role, you will:         

    • Circuits:
      - Manage all types of circuits, including WAN, Dark Fiber, Internet, and Voice.
      - Oversee the process of new circuit orders, disconnects, upgrades, and suspensions due to non-payment.
      - Handle reinstatements, rate plan changes, and conduct thorough analysis to ensure cost efficiency.
      - Facilitate number porting and logistics for provisioning services.
      - Support Procurement with vendor selection by providing technical insight.
      - Review relevant documents, organize onsite vendor visits, and coordinate timeslots with landlords.
    • Disputes:
      - Manage all billing disputes, including variations from contractual rates, unauthorized or third-party charges, duplicate billing, disconnected services, and early termination fees.
      - Track disputes to resolution, ensuring all issues are addressed in a timely manner.
    • Support:
      - Manage incidents and escalations related to telecom services.
      - Open cases with vendors as needed, whether related to billing issues or informational requests.
    • Invoices:
      - Process and validate telecom invoices, ensuring accuracy before approving for payment.
      - Research and resolve past due balances, late fees, and disconnect notices.
      - Collaborate with Accounts Payable (AP) to determine payment status and maintain clear communication with vendors regarding outstanding balances.
    • Inventory:
      - Maintain a detailed inventory of all services, circuits, and network devices.
      - Ensure web portals are kept up to date and that proper permissions are assigned.
      - Track asset movement, monitor End of Life (EOL) and End of Support (EOS) statuses, and provide asset-related reports to internal teams such as Finance.
      - Ensure vendors have necessary lists of devices for support services.
    • Registrars:
      - Maintain up-to-date information with telecom registrars such as ARIN, RIPE, and others, ensuring compliance and accurate record-keeping.
    • Contract Management:
      - Assist Procurement with vendor selection, contract negotiations, and renewals, focusing on the technical aspects of telecom agreements.
      - Provide technical input during contract negotiations to ensure terms meet business requirements and align with the organization's goals.

    Your background:        

    • Bachelor’s degree in Telecommunications, Business, or a related field preferred.

    • 2-4 years of experience in Telecom Expense Management, Telecom Operations, or a similar role.

    • Basic understanding of telecom circuits (WAN, Dark Fiber, Internet, Voice) and telecom services.

    • Experience with billing processes, invoice validation, and handling disputes.

    • Familiarity with maintaining telecom inventories and tracking assets.

    • Some experience assisting with vendor selection and managing telecom contracts.

    • Knowledge of Telecom Expense Management (TEM) platforms or similar systems.

    • Good English communication skills, both verbal and written.

    • Ability to collaborate effectively with internal teams and external vendors.

    • Strong organizational skills and attention to detail.

    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  

    Compensation  

    • Generous remuneration package 

    • Employee Stock Purchase Plan Enrollment 

    Vacation, Family, and Health 

    • 30 days paid annual vacation 

    • An extra day off for your birthday 

    • 2 additional days off for volunteering 

    • Premium healthcare and dental care coverage 

    • Additional pension insurance 

    • Well-equipped gym on-site 

    • Co-funded Multisport card 

    • Daycare Center for your little ones onsite 

    • Flexible working hours and work-from-home allowance 

    • Free underground parking with a designated space for bikes and electric scooters 

    Apply now!  

    #LI-NT1
    #LI-Hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job

    Progress is hiring a Remote Sr. Product Manager [Cloud Infrastructure]

    We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Product Manager and help us do what we do best: propelling business forward.  

    With our Chef product group, we develop the world's best products for managing applications and infrastructure at scale. We deploy them against real problems in all kinds of industries. We're writing the rules of the cloud -- rules the world's top engineers live, breathe and contribute to. Our platform is used to enable hundreds of millions of people around the world to chat, fly, present, bank, game, shop, and learn. Chances are the web applications you use every day are built, deployed, secured, and run with our technologies.
     
    In this role, you will:   
    • Responsible for building products that are easy to deploy and delight our customers.   
    • Provides core functionality that enables other teams here at Progress to deliver high impact features. 
    • Help the team determine the next most valuable thing to deliver informed by your understanding of our customers and the market. 
    • Understand our market and competitors   
    • Help define the vision and strategy for the next-generation automation stack   
    • Research, understand and represent the voice of the customer through frequent interactions with customers and the field   
    • Work closely with others within the Progress Infrastructure business unit: engineering, documentation, marketing, sales, and customer experience   
    • Break down complex problems into steps that drive iterative product development   
    • Be accountable for building the right product features to support business goals, strategy, and excite customers   
    • Developing a product strategy that aligns with Progress broader mission and strategy, drawing from deep customer insights, data, and research   
    • Lead cross-functional and full-stack teams of engineers and UX designers to deliver new features that contribute to joint goals and initiatives   
    • Partner and collaborate effectively on joint initiatives across product, marketing, operations, sales, and engineering   
    • Clearly communicate product plans, strategy, and results, as appropriate, to a spectrum of audiences, from senior leadership to all Progress employees and customers   
    • Define, refine, and prioritize epics and stories while working in a fast-paced lean/agile environment as part of a larger product team working on joint initiatives and epics   
    Your background:
    • Knowledge building Cloud Infrastructure or PaaS products OR Knowledge building maintaining private/public cloud infrastructure (desirable but not mandatory)
    • Experience building products created for IT & DevOps (ex: AWS/Azure/GCP, API based large enterprise products, enterprise security products, Data/Analytics products)
    • Has been a practitioner or a developer in one or more of these categories - API/SaaS/DevOps/enterprise security/enterprise back-end operations
    • Has functional knowledge of one of the cloud service providers – AWS/ Azure/ Google Cloud Platform (GCP)/ Oracle Cloud
    If this sounds like you and fits your experience and career goals, we’d be happy to chat.   
    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 
    • 30 days of earned leaves plus an extra day off for your birthday, various other leaves like marriage leave, casual leave, maternity leave, paternity leave. 
    • Premium Group medical Insurance for employees and 5 dependents, personal accident insurance coverage, life insurance coverage
    • Professional development reimbursement 
    • Interest subsidy on loans - either vehicle or personal loans

    #LISR1

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

    See more jobs at Progress

    Apply for this job