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Parsley Health


Parsley Health was founded in 2016 by Dr. Robin Berzin MD, a Columbia-trained physician, digital health expert, and leader in functional medicine. Robin believes that medicine should put nutrition, wellness and prevention on the front lines of health care, while simultaneously making care smart and data-driven to meet our needs in today’s world.

Parsley Health is hiring a Remote VP, Operations

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

Parsley Health is hiring a VP , Operations to lead scalability and excellence of our product and service delivery.

The VP will own operational excellence in patient experience and provider experience in a way that also results in business results including growth and margin expansion. This role is for someone who is equally excited about both building a strategy and rolling up their sleeves to lead execution. The role requires solid experience in techology-enabled healthcare companies, including running clinical operations. This role sits on the Executive Team and reports directly to our CEO.

The primary goals of the VP of Operations are to ensure Parsley:

  • Delivers on its value proposition of relief from chronic conditions for our members
  • Provides a premium end-to-end care experience for members in a way that is both highly efficient and supportive to our provider teams

KPIs owned by this role include: 

  • Member retention, engagement and LTV
  • Margin
  • NPS
  • Word-of-mouth growth
  • Patient health outcomes
  • Quality and consistency of service delivery
  • Clinical organization retention and engagement

This role also co-owns company level metrics including setting and meeting budget targets as well as maintaining/amplifying overall team culture, retention and engagement.

What you’ll do:

  • Lead operations that result in growth of active paying members, positive health outcomes, and team engagement, with a focus on driving operational excellence in the delivery of Parsley’s clinical and diagnostic service offerings. 
  • Lead clinical operations: Partner with CEO, Medical Director, Member Experience team, Growth team, Engineering, Product and wider clinical leadership to operationalize a refined and highly efficient care delivery model that results in positive health outcomes, strong member retention and achievement of margin targets. Manage personnel in the clinical org in partnership with medical leadership. 
  • Define SOPs and SLAs for the clinical org; lead the rollout of and accountability to SOPs and SLAs; pilot innovative new operational strategies that leverage technology to positively impact revenue growth, margin, consistency of service offering, health outcomes, and communications. 
  • Data and BI. Own and refine data streams and dashboards related to service quality, clinical outcomes, and clinical team performance, in order to ensure transparency and accountability. 
  • Staffing models and clinical org structure. Oversee hiring, staffing models, and clinical team structure in partnership with ELT and clinical leadership, with the goal of driving a high LTV patient experience that is also supportive of provider experience and efficiently enables scale. Additionally, you will oversee the clinical operations team's performance cycles (e.g. overseeing semi-annual reviews, clinical performance criteria) and measuring org performance against benchmarks.
  • Product roadmap. Partner closely with product and engineering to define a product roadmap that will enable achieving member experience, growth, outcomes and margin targets. 
  • Business Intelligence: Inform the business intelligence roadmap in partnership with the data leadership; own the fidelity and utility of key operational dashboards and operational reporting across business segments
  • Enterprise service operations: Partner with enterprise sales and client success functions to ensure Parsley delivers on contractual commitments, defines new contractual commitments such that the business can be successful operationally, and achieves member engagement targets. 
  • Payer Operations: Partner with clinical leadership and clinical operations teams to ensure both RCM and credentialing practice maximize business growth. Oversee RCM and billing in partnership with medical director, finance, and member experience teams.
  • Clinical legal compliance: Partner with external legal counsel to ensure our business and clinical operations comply with both regulation and best practices of a scaling telehealth organization. 
  • Clinical quality and outcomes: Support our clinical team in managing clinical quality metrics and outcomes data. 
  • ELT leadership and goal setting. Work with ELT to define quarterly and annual OKRs at both the clinical and company wide level, working with the team to define and set ambitious but achievable targets as well as the key initiatives to achieve those targets.

What you’ll need:

  • At least 15 years of work experience in a mixture of multi-site healthcare experience, clinical and business operations, and strategic roles; startup experience is key.
  • At least 8 years of experience in a clinical operations capacity
  • Successful track record driving change and clinical outcomes cross-functionally through both influential leadership and data-driven insights 
  • Strong analytical skills (Excel and Looker proficiency)) with ability to do structured root cause analysis
  • Exceptional structured thinking and organization skills for yourself, and broader team process building skills that balance effort with return
  • Bias for action and sense of urgency - you will help the company’s executive team make choices and drive execution to move quickly to solve business problems and drive value. 
  • Strong verbal and written communication skills
  • Comfort creating clarity in ambiguous situations

Nice-to-haves:

  • Scale-up healthtech experience
  • Experience managing OKRs across a business with various streams of revenue 
  • Experience steering a team to operationalize and realize business outcomes

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA(remove if not relevant)
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $187,000-$240,000 annually, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Full-Time Contract Senior Front-End Software Engineer (Spain)

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We’re looking for a frontend engineer with experience across multiple technologies and can help the team build exciting new features to support the Parsley Health mission. You will be joining a remote team of passionate engineers reporting into one of our engineering leaders. In this role, you will work closely with engineering, product, design and customer reliability teams. Parsley Health is an outcome driven organization and your work will directly contribute to the company objectives: expand the business nationally, improve activation, conversion, retention, and expansion of our healthcare products.

We work in a blameless environment and we take ownership and pride in our efforts. We like to work in small cross functional product pods where each pod owns the development lifecycle of their products. We follow agile development practices and encourage each pod to tailor the processes to their needs. Our teams are built on pillars of trust, humility and continuous improvement.

This is a full-time contract position with a commitment of 40 hours/week.

What you’ll do:

  • Build modern, beautiful web applications that shape our members’ experiences, empower doctors and health coaches, and support our internal team
  • Work closely with our Product and Design teams to develop new products and features
  • Design, spec and estimate tasks to help fit the sprint goals.
  • Participate in code reviews to ensure high code quality and set best practices

What you’ll need:

  • Deep understanding of frontend architecture and improving build processes (npm, yarn, webpack, parcel)
  • A front-end developer with 5+ years of experience in React
  • Experienced with TYpescript, unit testing and GraphQL
  • Someone who takes a disciplined approach to development, testing, documentation, and code structure in a team environment.

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. 

The pay rate for this role is $8,000 per month, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Director, Revenue Cycle Operations

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We are seeking a highly strategic and results-oriented individual to fill the role of Director, Revenue Cycle Operations. This position is pivotal in ensuring optimal revenue capture from our payer channels through effective collaboration with cross-functional teams and a deep understanding of healthcare payer contracts, reimbursement strategies, and revenue cycle management.

As the Director of Revenue Cycle Operations, you will be responsible for developing and executing comprehensive strategic plans aimed at maximizing revenue from payer channels while aligning with the organization's overall financial objectives. This role demands versatility, requiring you to navigate both strategic planning and hands-on execution. You will be expected to immerse yourself in operational processes while also synthesizing information to deliver executive-level presentations. This person reports directly to our VP, Finance.

What you’ll do:

  • Execute a multigenerational revenue cycle management plan ensuring alignment with Parsley Health’s long term strategy.
  • Establish key performance indicators (KPIs) and metrics to track payer operations and revenue performance, identifying areas for improvement.
  • Analyze payer reimbursement patterns, denials, and claims data to identify trends, areas for improvement, and revenue enhancement opportunities.
  • Cultivate and maintain strong relationships with current partnerships to optimize accurate and timely reimbursements through various payer programs.
  • Stay abreast of relevant healthcare regulations, billing guidelines, and payer policies to ensure compliance with industry standards and adapt to changes.
  • Oversees payer operations team, including staff managing third party billing relationships and claims management, and proactively escalates issues to the Executive team when they arise.
  • Manages Payer Ops Team performance by establishing clear goals and expectations and develops team members on their career goals.
  • Collaborate with other departments, such as Operations, Finance, Sales, Customer Success and Product teams, to implement strategies that optimize revenue growth and minimize revenue leakage.
  • Lead large, cross-functional operations projects by gaining executive alignment, establishing clear timelines and outlining key requirements.
  • Define and lead the process for leveraging external resources (e.g., vendors, contractors) to support payer operations.
  • Support Payer Sales teams in late stage opportunities as they define integration and operational requirements.
  • Provide analytical analysis, create written processes, and train others in implementing a cross functional revenue cycle team.
  • Develop and implement practice-specific process improvement recommendations to secure positive results, monitor performance and improve resolution plans for unfavorable trends. 

What you’ll need:

  • You have a proven experience in ambulatory revenue cycle management, payer relations, and healthcare reimbursement processes. Ideal candidate will have experience with multiple payment models, such as FFS, Value Based Care, Medicaid Encounter Rates, etc. and will have direct experience managing teams across the entire revenue cycle.
  • You have 5-7 years of operational leadership or general management and experience in ambulatory revenue cycle management
  • Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
  • Experience with multiple Practice Management Systems
  • Software development experience as a SME, operations or product development - ability to articulate complex needs to a product team enabling designs tailored to scale and efficiency
  • Clear communication style and structured, process-thinking approach
  • Professionalism with physicians, executive leadership, and external stakeholders
  • Knack for driving thoughtful, complex decision-making
  • Ability to convert large strategic ideas into actionable operations
  • Strong follow-through and ability to hold teams (and self) accountable

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $148,750 - $175,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Part-Time Senior Front-End Software Engineer (Contract)

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We’re looking for a frontend engineer with experience across multiple technologies and can help the team build exciting new features to support the Parsley Health mission. You will be joining a remote team of passionate engineers reporting into one of our engineering leaders. In this role, you will work closely with engineering, product, design and customer reliability teams. Parsley Health is an outcome driven organization and your work will directly contribute to the company objectives: expand the business nationally, improve activation, conversion, retention, and expansion of our healthcare products.

We work in a blameless environment and we take ownership and pride in our efforts. We like to work in small cross functional product pods where each pod owns the development lifecycle of their products. We follow agile development practices and encourage each pod to tailor the processes to their needs. Our teams are built on pillars of trust, humility and continuous improvement.

This is a part-time contract position, with a commitment of up to 15 hours per week.

What you’ll do:

  • Build modern, beautiful web applications that shape our members’ experiences, empower doctors and health coaches, and support our internal team
  • Work closely with our Product and Design teams to develop new products and features
  • Design, spec and estimate tasks to help fit the sprint goals.
  • Participate in code reviews to ensure high code quality and set best practices

What you’ll need:

  • Deep understanding of frontend architecture and improving build processes (npm, yarn, webpack, parcel)
  • A front-end developer with 5+ years of experience in React
  • Experienced with TYpescript, unit testing and GraphQL
  • Someone who takes a disciplined approach to development, testing, documentation, and code structure in a team environment.

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. 

The pay rate for this role is between $120-$140 per hour, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Growth Marketing Manager

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We’re hiring a Growth Marketing Manager to support Parsley Health’s efforts across our direct-to-consumer audience—both payer and cash pay. In this role, you will manage our paid search and social efforts while overseeing the creative team, including external vendors, copywriters, and designers. You'll also be responsible for collecting and analyzing data from all paid marketing channels, leveraging insights to optimize performance and guide strategy.

This role requires a proactive, highly analytical individual who is adept at leading creative teams, running growth experiments, and driving new areas of acquisition. You will collaborate closely with our EPD (Engineering, Product, Design) and Data teams, ensuring that marketing initiatives are aligned and fully integrated into our product development.

What you’ll do:

  • Manage paid search and social campaignsto drive member growth and ensure the success of creative assets by coordinating with vendors, copywriters, and designers.
  • Collect and analyze data across all marketing channels, providing regular reports on performance and insights that guide optimization.
  • Develop and manage growth experiments(e.g., A/B testing) to discover new opportunities for acquisition and scale paid efforts.
  • Act as the primary liaison between the Marketing team and the EPD + Data teams, ensuring alignment on growth initiatives and accurate data flow.
  • Manage the creative team’s queue to ensure content evolves with data-backed insights, maintaining a strong brand presence across paid channels.
  • Optimize the paid media funnel to increase conversion rates and improve key metrics like cost-per-acquisition (CPA) and return on ad spend (ROAS).

What you’ll need:

  • Highly analytical background with the ability to translate data into actionable insights.
  • 3-5 years experience in managing paid search and social campaigns, including experience working with creative teams.
  • Strong project management skills with experience in coordinating cross-functional teams and delivering results.
  • Demonstrated ability as apeople manager.
  • Clear, empathetic communication with a deep understanding of customer needs and constraints, balanced with internal priorities and limitations.
  • Enthusiasm for Parsley Health’s mission and eagerness to become part of our collaborative, friendly, and dynamic team.

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA 
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $97,750 - $115,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Senior Medical Advisor (Part-Time)

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

Parsley Health is hiring a Senior Medical Advisor to be a subject matter expert, provide guidance on Friendly PC structures, and ensure all of our entities are following the Corporate Practice of Medicine (CPOM).

This is a part-time role expected at five hours/month reporting into our SVP, Business & Clinical Operations.

What you’ll do:

  • Attend and participate in Parsley’s Quality and Risk monthly meeting 
  • Ensure PCs are following appropriate Parsley Health Inc policies
  • Ensure PCs are following PC policies
  • Serve as liaison between Parsley Health Inc and PCs
  • Ensure care delivery is meeting the contractual obligations of Parsley Health Inc 
  • Provide guidance, be the subject matter expert, and ensure the all entities are following the Corporate Practice of Medicine 
  • Own the NJ, FL (foreign qualified to 47 states), KS, and NV PCs
  • Review and sign documents as necessary (offer letters, enterprise contracts)  
  • Manage Corporate Practice of Medicine expertise and clinician agreements
  • Attend and present at executive meetings as requested regarding Medical Group direction and policy
  • Assist with hiring outside consultants to audit current processes and guide toward improved QA&C

What you’ll need:

  • Active MD license in all 50 states + D.C.
  • Corporate Practice of Medicine (CPOM) experience
  • Corporate structure ownership experience for all 50 states

Benefits and Compensation:

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. 

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Lifecycle Marketing Manager

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We’re seeking aLifecycle Marketing Manager to help manage engagement, retention, and conversion for our customer base through data-driven email marketing strategies. This role will own and manage the entire lifecycle marketing funnel, from onboarding and nurturing to retention and conversion. You will develop and execute targeted campaigns across various channels (email, SMS, in-app, etc.) that drive engagement, increase customer retention, and support our revenue growth. You will collaborate cross-functionally to optimize every touchpoint in the customer journey and leverage data to refine strategies continuously–and reach more people with the important message and massive impact of functional health!

What you’ll do:

  • Own and execute lifecycle marketing strategies to increase engagement, conversion, and retention.
  • Lead the development, execution, and optimization of email marketing campaigns and newsletters, including customer segmentation, automation, and A/B testing.
  • Collaborate with the product, design, and content teams to create personalized and impactful communications that resonate with different customer segments.
  • Monitor and analyze key lifecycle metrics (retention, engagement, CTR, etc.) to optimize campaigns and report performance to stakeholders.
  • Manage and improve CRM strategies across email, SMS, and other channels.
  • Optimize the onboarding process to ensure customers are fully engaged from the start, improving activation and reducing churn.
  • Support retention initiatives, including win-back campaigns, product usage nudges, and referral campaigns.
  • Work closely with data and analytics teams to gather insights and refine marketing tactics based on performance metrics.

What you’ll need:

  • Experience: 3-5 years of marketing experience, ideally in digital healthcare marketing.
  • Email Expert: Proven experience in lifecycle marketing and email campaign management in a fast-paced, high-growth environment.
  • Customer-Driven: Strong understanding of customer segmentation, personalization, and email automation tools (ideally with Iterable).
  • Data-First:Strong data analysis skills and experience working with cross-functional teams to derive actionable insights.
  • Editor & Writer: Excellent written and verbal communication skills, with a knack for editing, tweaking, and finding compelling messages.
  • Detail-Oriented: Ability to manage multiple projects and timelines simultaneously with high attention to detail.
  • Startup Savvy:Prior experience in an early-stage startup environment, with a willingness to be hands-on.
  • Passion: Deeply passionate about functional health, root-cause medicine, and a new approach to healthcare.

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $85,000 - $95,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Lead Physician

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We are seeking an experienced family medicine or internal medicine-trained clinician who is passionate about achieving Parsley’s mission through both patient care and clinical leadership.  You are an experienced people manager of other clinicians, thrive on your clinical days caring for patients, and are skilled in or curious about Functional Medicine. You also love to offer your clinical expertise to solve business strategy and operational challenges. 

In the Lead Physician role, you will provide care for your patient panel, support the success and personal development of your clinician team, and support the development of novel clinical protocols, new products, and operational innovations. Our clinicians are typically experienced in internal medicine or family medicine and often have an additional certification in integrative medicine or functional medicine.

This role reports to our VP, Medical Director and rolls up into our SVP, Business & Clinical Operations.

What you’ll do:

  • Supervise a clinician team (MDs, DOs, NPs, PAs) of approximately 7-10 individuals, meeting with each clinician bimonthly for 1:1 syncs (inclusive of both 1099 and W2 clinicians)
  • Provide exceptional patient care in-person and/or virtually (6 patient-facing hours/week, patient panel size of 200 members) according to the guidelines provided by the practice, completing note preparation, lab review, messaging and tasking within our EMR platform (Cerbo/MDHQ)
  • Complete quarterly performance reviews and chart audits, evaluating clinical practices, metrics, documentation, and coding practices
  • Assist with clinician hiring (weekly meetings, interviewing and onboarding new hires in partnership with our People & Culture team)
  • Support our Membership Experience team with both medical compliance issues and sensitive members
  • Supporting our Marketing and Sales team by attending webinars, attending B2B sales pitches, supporting blog articles, vetting new products, and answering questions about specific services and conditions

What you’ll need:

  • MD or DO license
  • Board certification in internal medicine, family medicine, obstetrics/gynecology, rheumatology, endocrinology or other primary care fields
  • 2+ years of experience people managing other clinicians (MDs, DOs, NPs, PAs)
  • 3+ years of experience providing primary care either virtually or in-person, 2+ years of clinical practice post-residency, and 2+ years of experience practicing functional medicine
  • Strong organizational skills and attention to detail
  • Desire to thrive in a fast-paced, high-growth, high-tech, brand-forward work environment
  • Integrative or functional medicine education and training

Nice-to-haves:

  • Familiarity using a MacBook, Google Suite, Slack, and Zoom

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The salary for this role is $275,000 annually, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

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Parsley Health is hiring a Remote Scheduling Coordinator, Provider Operations (Temporary)

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

The Coordinator for the Provider Operations team will play a pivotal role in optimizing clinician schedules and enhancing patient access and experience at Parsley. In this new position, you’ll be at the forefront of improving appointment utilization by managing Clinician Waitlists. This role offers the opportunity to develop strong organizational and communication skills and to work closely with the Provider and Clinical Operations teams. If you thrive in a fast-paced environment and are passionate about improving patient care, this is the perfect opportunity for you. This role will be managed by the Senior Manager of Provider Operations.

This is a full-time temporary assignment expected to last at least four months.

What you’ll do:

  • Manage patient waitlists for our Clinician team
  • Coordinate with patients over platforms via text and phone call to reschedule, cancel, and fill appointments
  • Reach out to waitlist patients to fill abandoned appointment slots
  • Monitor and fill unutilized appointment slots in Clinicians’ schedules
  • Collaborate with Clinicians and cross functional departments to optimize scheduling and patient experience
  • Review weekly metrics related to their role including appointment scheduling, cancellations, and utilization rates
  • Ad Hoc improvement projects related to the Waitlist process, Provider Operations, and across departments

What you’ll need:

  • Bachelor’s Degree 
  • 6 months+ experience in a healthcare setting, specifically working directly with a clinical team and/or assisting patients
  • Proficiency in scheduling software and patient management systems
  • Strong communication skills and team player mindset
  • A sense of ownership of assigned tasks, and always looking for the best solution with a proactive, continuous improvement mindset
  • Flexibility around process and workflow changes

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The pay rate for this role is between $15-16/hour, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

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Parsley Health is hiring a Remote Accounts Receivables Specialist (Temporary)

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

Parsley Health has an opportunity for a proactive, critical thinker to fill the role of Accounts Receivables Specialist. This job will be the connection point between the claims processing team and building solutions with clinical operations teams to strengthen member satisfaction and grow revenue. The ideal candidate is someone who finds a thrill in digging deep into a problem to find its source, and working with a team to build a solution. 

The Accounts Receivables Specialist will be primarily responsible for identifying and resolving systems level issues in the Parsley Health revenue cycle including claims member enrollment, claims processing, and payor adjudication. This role will work closely with the Revenue Cycle Director, Member Benefits Associate and other cross functional partners to improve workflows to ensure claims are processed timely and accurately.

What you’ll do:

  • Serve as the primary point of contact for all issue resolution with Parsley Health’s third party claims and payment processor - including items such as:
    • Fee Schedule Maintenance
    • Claims Releases 
    • Enterprise Billing Set Up
    • User and system maintenance
  • Identify Adjudication Patterns using denial and claim rejection data and partner with the Insurance Operations Manager and cross-functional teams to identify root causes for improved claims workflow
  • Provide support for member facing escalations regarding insurance eligibility and claims denials
  • Serve as a stakeholder and revenue cycle subject matter expert in payer operations process improvements
  • Support the development of insurance based trainings for MX, Coords, FOH
  • Develop Payer Workflow / SOP Creation
  • Payer Ops collaboration with other depts (Sales, EPD, Marketing/Growth) 
  • Verify insurance benefits and check eligibility of all members.

What you’ll need:

  • At least 3+ years of experience in healthcare accounts receivable, billing, and collections.
  • Strong knowledge of CPT/ICD-10 codes and insurance claims processes.
  • Proficiency in healthcare billing software and electronic medical records systems.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to communicate technical information in a way that is easy for team members and patients to understand.
  • Comfortable in amorphous, fast-paced environments and with constantly evolving responsibilities.
  • Tech-savvy skills: very comfortable adopting new technologies and platforms and efficient in tech-related tasks.
  • Knowledge of federal and state healthcare billing regulations and compliance standards.

Nice-to-haves:

  • Familiarity with non fee-for-service healthcare reimbursement models (per member per month, employer based subscription models, capitation, etc.)
  • Experience working in healthcare technology.

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The hourly rate for this role is between $21-$25/hour, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Member Insurance Benefits Associate

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

Parsley Health is looking for a Member Insurance Benefits Associate to join our team. The Member Insurance Benefits Associate will be focused on researching and communicating insurance benefits and eligibility information with members. The Member Benefits Associate will be focused on insurance verification, communication of benefits to members, and collection of copayments and member responsibility when appropriate. This position will also be responsible for fielding all member questions related to insurance, EOBs, reimbursement processes, and medical billing.

What you’ll do:

  • Verify insurance benefits and check eligibility of all members.
  • Proactively outreach members to communicate cost estimates based on their insurance coverage and benefits.
  • Ensure patients understand the process for how out-of-network care works (when applicable).
  • Identify trends or patient issues and initiate corrective action to improve the patient experience in terms of cost transparency.
  • Resolve issues with patient invoices and alleviate confusion around any outstanding billing items.
  • Manage protected health information and follow all HIPAA policies and procedures.
  • Provide feedback and advice on product/technology/process improvements.

What you’ll need:

  • At least 2+ years in the health tech or medical field in a similar position (experience working in a startup environment is a bonus)
  • Excellent customer service skills and the ability to communicate technical information in a way that is easy for patients to understand.
  • Comfortable in amorphous, fast-paced environments and with constantly evolving responsibilities.
  • Tech-savvy skills: very comfortable adopting new technologies and platforms and efficient in tech-related tasks.

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA 
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $55,250 - $65,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Lead Clinical Coordinator

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We are hiring a Lead Clinical Coordinator to oversee the operations and management of our Clinical Coordinator team. This role is crucial in ensuring that our Clinical Coordinators are empowered to provide exceptional care, while also maintaining efficient workflows across the clinical team. The Lead Clinical Coordinator will report directly to the Director of Clinical Services.

What you’ll do:

Clinical Support:

  • Oversee and ensure the smooth execution of clinical care coordination, including the preparation and support of Clinicians for patient visits, support of Health Coaches, managing patient inquiries, and assisting in customer service support.
  • Oversee lab operations and coordination, including managing lab requests, answering test-related inquiries, managing the lab test database, and ensuring timely and accurate processing of lab orders and communication of results.
  • Oversee customer support activities via our call center and messaging center, ensuring that patient clinical inquiries are addressed promptly and effectively.
  • Monitor and adjust assignments for Clinical Coordinators based on workload, ensuring that all team members are effectively utilized and that clinical tasks are completed in a timely manner.
  • Develop and maintain Standard Operating Procedures (SOPs) for the Clinical Coordination team, ensuring consistent and efficient practices.
  • Track and analyze key performance metrics to ensure that clinical care standards are being met and identify areas for improvement.
  • Problem-solve and/or support Clinical Coordinators in the resolution of patient concerns.
  • Support clinicians, health coaches, and members to assist in clinical support responsibilities.

People Management:

  • Lead and manage the Clinical Coordination team, including conducting regular 1:1 meetings to provide support, feedback, and development opportunities. Organize and facilitate team meetings to ensure alignment, share updates, and address any operational challenges.
  • Monitor team metrics on a biweekly basis to ensure Clinical Coordinators are performing effectively.
  • Oversee the onboarding and training of new Clinical Coordinators, ensuring they are fully equipped to perform their roles effectively.
  • Foster a positive and collaborative team environment, encouraging open communication and continuous learning.
  • Handle time-tracking review and approve hours worked, ensuring accuracy and compliance with company policies.
  • Provide additional support to team members when needed, particularly during periods of high workload or when team members are out of the office.

Subject Matter Expertise:

  • Communicate in-depth knowledge of company products, clinical coordination best practices, and clinical operations policies and procedures.
  • Collaborate with Clinical, Product, and Operations teams to enhance our products and tools, ensuring an optimal experience for both members and providers.
  • Oversee customer service initiatives, ensuring consistent, high-quality support across all member interactions.
  • Manage lab coordination processes, ensuring efficient and accurate processing of lab orders and results.

What you’ll need:

  • Bachelor’s degree or equivalent experience in healthcare, operations, or clinical care.
  • A minimum of 2 years of experience in virtual healthcare people management role and a minimum of 2 years of additional clinical support experience
  • Strong leadership and team management skills, with a proven ability to support and develop a team.
  • Excellent communication skills, both written and verbal, with the ability to clearly convey complex information.
  • A detail-oriented mindset with strong organizational skills.
  • Proactive approach with the ability to work autonomously and prioritize effectively.
  • Familiarity with clinical administrative systems (EMR) and testing portals preferred.
  • Experience in healthcare tech or start-up environments is a plus.

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA 
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $72,250 - $85,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Part-Time Virtual Physician - MD/DO (1099 Contractor)

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We are seeking experienced, board-certified MDs and DOs who are passionate about transforming primary care, have completed or started training in functional or integrative medicine, and who are extremely tech-savvy.

As a part-time, 1099 contractor Physician, you will:

  • Provide availability each week for virtual member visits and associated administrative time, committing to at least 8 hours/week.
  • Schedules are confirmed 24 hours ahead of time.

This is a part-time, remote, contract role.

What you’ll do:

  • See patients via telemedicine using the technology platform provided by the practice
  • Provide excellent, personalized patient care according to the guidelines provided by the practice
  • Work closely with a care team (including a Health Coach) to help patients optimize outcomes and achieve their health and wellness goals
  • Assist in the resolution of patient inquiries and requests
  • Complete online charts in a timely and accurate manner
  • Follow organizational policies, procedures, and protocols

What you’ll need:

  • Active MD or DO license
  • Board certification in internal medicine, family medicine, obstetrics/gynecology, rheumatology, endocrinology or other primary care fields
  • Active license(s) in at least one of the following:
    • AZ, TX, FL, HI, OR, NM, ME, CT, DE, CO
  • 3+ years of experience providing primary care either via telemedicine or in-person
  • 2+ years of clinical practice post-residency
  • 2+ years of experience practicing functional medicine
  • Strong organizational skills and an attention to detail
  • Desire to thrive in a fast-paced, high-growth, high-tech, brand-forward work environment
  • Passion for your personal health and wellness and that of others

Nice-to-haves:

  • Active license(s) in CA, NY, MA, NJ, IL, PA, VA, NC, WA, RI, MO, SC, VT, DC
  • Familiarity using a MacBook, Google suite, Slack and Zoom

Benefits and Compensation:

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The hourly rate for this role is $225/hour for MDs and DOs. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Virtual Physician (MD/DO)

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest healthcare company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We are looking for experienced, board-certified trained MDs and DOs who are passionate about transforming primary care, have completed or started training in functional or integrative medicine, and who are extremely tech-savvy.
 
As a full-time virtual Physician, you will generally have six hours of patient care per day, four days per week, with one day reserved for lab review, additional patient communication, and the chance to work on other projects like health outcomes research or collaborating with our engineers to improve our technology platform.
 
PLEASE NOTE: This position will consist of four days seeing patients virtually, through a HIPAA-compliant platform, with one day reserved for administrative work and/or special projects. 

What you'll do:
  • See patients via telemedicine using the technology platform provided by the practice
  • Provide excellent, personalized patient care according to the guidelines provided by the practice
  • Work closely with a care team including a Health Coach to help patients optimize outcomes and achieve their health and wellness goals
  • Oversee medical staff (including Health Coaches and Medical Assistants) and assign aspects of care accordingly
  • Provide mentorship to non-Physician staff
  • Participate in patient care program development
  • Assist in the resolution of patient inquiries and requests
  • Complete online charts in a timely and accurate manner
  • Follow organizational policies, procedures, and protocols
  • Represent Parsley Health in the local and broader community

You'll need:

  • Active MD or DO license
  • Active NY or CA license
  • Active DEA license
  • Board certification in internal medicine, family medicine, obstetrics/gynecology, rheumatology, endocrinology or other primary care fields
  • 3+ years of experience providing primary care either via telemedicine or in-person
  • 2+ years of clinical practice post-residency
  • 2+ years of experience practicing functional medicine
  • Strong organizational skills and an attention to detail
  • Desire to thrive in a fast-paced, high-growth, high-tech, brand-forward work environment
  • Passion for your personal health and wellness and that of others

Not required, but it would be great if you also have:

  • License in MO, AR, IN, FL, CT, DE, CO, ME
  • Familiarity using a MacBook, Google suite, Slack and Zoom

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual CME stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $160,000-$250,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. 

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Clinical Coordinator

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

Clinical Coordinators play a crucial role in establishing and maintaining a robust operational foundation within our organization. By leveraging their expertise in phone skills and customer service, they contribute to the seamless delivery of healthcare services and continuously seek ways to enhance the overall membership and clinical experience.

This role will deliver an exceptional member experience in all member interactions and throughout all care delivery. Utilize strong organizational ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows. Demonstrate excellent phone skills and customer service abilities while providing effective administrative support to our Providers, Health Coaches, RN Care Managers, and Members.

This is a remote FTE, non-exempt position with the ability to work weekends and holidays as required. 

What you’ll do:

Administration

  • Maintain a full comprehension of Parsley Health clinical operations, tools and workflows to maximize administrative support across the clinical practice)
  • Provide Clinician and Health Coach support with chart prep, scheduling, waitlist management, and transfers of care.
  • Assist daily practice operations such as slack coverage for provider requests, lab triage, EMR system management, referral list management, and faxes.
  • Assist clinical teams with administrative member-requests and overflow tasks as needed, including medical record requests and coordination, insurance invoice requests, and clinical letters of medical necessity.
  • Provide practice-wide messaging and phone coverage, triaging time-sensitive messages, escalating to management on-call, and resolving member inquiries. 
  • Maintain accurate documentation and records of all interactions and transactions to support efficient workflow management.
  • Strive to meet and exceed performance metrics in support of seamless member experience including call handling time, member satisfaction scores, and resolution rates.

Membership

  • Answer inbound member message inquiries for: scheduling requests, troubleshooting technical issues, triaging unassigned and needs attention messages, handling and/or triaging urgent messages.
  • Handle inbound and outbound calls from customers regarding scheduling inquiries, tech troubleshooting, and general assistance.
  • Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions.
  • Maintain a positive and professional demeanor at all times, reflecting the company's commitment to exceptional customer service.
  • Assist new members with clinical scheduling questionnaires, portal questions, and any other coordination before a member has an assigned clinician.
  • Submit member feedback and specific improvement projects to manager.
  • Organize day-to-day coordination, including waitlist management, scheduling, and transfers of care to new providers

Projects

  • Support and maintain resources that assist administrative projects and scale solutions.
  • Assist practice-wide pilots and initiatives as applicable

What you’ll need:

  • 1+ year in health care, operations, membership experience, or as a medical assistant
  • Bachelor’s degree or equivalent preferred
  • Proven experience in a customer service or call center environment.
  • Excellent verbal communication skills, with a clear and pleasant phone voice.
  • Strong listening skills and the ability to empathize with customers' concerns.
  • Exceptional problem-solving abilities, with a focus on finding effective solutions.
  • Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required
  • Demonstrable attention to detail with a knack for organization and clarity
  • Flexibility; things change often and we need someone who can adapt quickly
  • Ability to work holidays

Nice-to-haves:

  • Bachelor’s degree or equivalent preferred
  • Knowledge of product or service offerings and industry-specific terminology.
  • Familiarity with troubleshooting technical issues and providing technical support over the phone.
  • Certification or training in customer service or call center operations.

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA 
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The salary for this role is $24/hour ($50,090 annually). We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

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Parsley Health is hiring a Remote Manager, Learning & Development (Part-Time)

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

The Manager of Learning and Development (L&D) at Parsley Health is a key driver in enhancing our clinical team's capabilities through strategic and hands-on initiatives. This role is instrumental in ensuring our clinical teammates are onboarded and supported and can provide best-in-class care to our members. Collaboration with other departments is key to the success of this role.

This is a part-time position entailing ~20 hours/week and reports into the SVP, People & Culture.

What you’ll do:

  • Project manage the onboarding process for clinicians, ensuring seamless integration and alignment with clinical standards. Maintain the Fellowship and update as needed, coordinate the Fellowship Lite programming to ensure high standards of clinical education. Track participation, effectiveness, and user satisfaction with the program. 
  • Manage and run the Quarterly L&D Day program, continuously refining and identifying new opportunities to engage teams and measure success. Track participation, effectiveness, and provider satisfaction.
  • Partner with the P&C team and cross-functional stakeholders to design and implement comprehensive learning programs, integrating both within and outside the Learning Management System (LMS).
  • Oversee the Learning Management System, optimizing its utilization and enhancing platform engagement. Track usage, learner satisfaction, and content effectiveness.
  • Manage and optimize relationships with external learning organizations, including the Institute for Functional Medicine, the School of Applied Functional Medicine, and UpToDate.
  • Manage and update onboarding content and modules for other departments, outside of the clinical team. 

What you’ll need:

  • 4-5 years experience in a learning, development, training or knowledge management function
  • Experience partnering with clinical staff
  • Attention to detail with excellent organizational and project management skills
  • Ability to prioritize issues and identify opportunities for ‘quick wins’
  • Comfort with technology and the ability to rapidly innovate new solutions using tools like Excel, Looker and Lessonly
  • Compassionate collaboration
  • An enthusiastic and grounded attitude
  • Excellent time management skills with a proven ability to meet deadlines
  • BS/BA Degree

Benefits and Compensation:

  • 401K + Employer Matching
  • Flexible work environment

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting hourly rate for this role is $45/hour-$55/hour, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

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Parsley Health is hiring a Remote Senior Analytics Engineer

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

You will be joining a remote team of passionate engineers reporting into our Data Manager. In this role, you will work closely with Engineering, Product, Design and Customer Reliability teams. Parsley Health is an outcomes-driven organization and your work will directly contribute to the company objectives, including expanding the business nationally; improving activation, conversion and retention; and expansion of our healthcare products.

We work in a blameless environment and we take ownership and pride in our efforts. We like to work in small cross functional product pods where each pod owns the development lifecycle of their products. We follow agile development practices and encourage each pod to tailor the processes to their needs. Our teams are built on pillars of trust, humility and continuous improvement.

About you:

You appreciate the challenge of building reliable and timely business intelligence systems to promote actionable insights. You know that good ETL, preparation, and visualization are key to getting the right answer - and you also know that understanding your stakeholder’s problems is the key to getting the right question. 

You know when to develop an MVP based on a few requirements gathered in a conversation, and when to suggest a dedicated meeting to sort out the 'what-why-how.'

You have a healthy appreciation for the many ways in which distributed systems may fail. You're always thinking beyond the scope of the current project, and about the larger product vision. You are thrilled to deliver the right information, at the right time, in support of our member’s health and clinician’s decision process.

What you’ll do:

  • Manage and architect our ETL, warehouse, and data delivery/visibility.
  • Craft critical retrospective reports for use by our Ops, Clinical, Product, Finance, and MX teams.
  • Provide actionable, prospective insights to support business and clinical decisions.
  • Engage functional peers on core business strategies and how data products support those efforts.
  • Work closely with stakeholder groups to define requirements, design appropriate BI solutions, and implement applications against development standards and best practices.
  • Design, develop, and maintain scalable data pipelines that extract, transform, and load data from various sources into our data warehouse (BigQuery).
  • Ensure data accuracy, consistency, and availability for business intelligence and analytics purposes.
  • Optimize and enhance data processing workflows for performance and efficiency.
  • Implement and maintain data quality monitoring and alerting systems.
  • Work closely with cross-functional teams - including Product and Clinical Operations - to understand data needs and provide actionable insights.
  • Stay up-to-date with emerging trends and technologies in data engineering and analytics.

What you’ll need:

  • Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field (Master's degree preferred).
  • 3+ years of experience in data and analytics.
  • Strong proficiency in SQL and Python
  • Experience with data modeling techniques.
  • Hands-on experience with data warehousing technologies (e.g., Redshift, Snowflake, BigQuery) and ETL tools (e.g., Airflow, DBT).
  • Experience with data visualization tools (e.g., Tableau, Looker) is a plus.
  • Experience with Google Cloud Platform
  • Containerization experience, knowledge of CI tooling, testing frameworks and other code quality tools
  • Familiarity with healthcare data standards and regulations (e.g., HIPAA) is desirable.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
  • A lean towards self-directed learning in data tooling and solutions.

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $115,000 - $130,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job

Parsley Health is hiring a Remote Temporary RN Care Manager

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

In this role, you will be responsible for supporting a team of Clinicians and Care Managers with administrative and clinical member needs across our in-person and telemedicine practice. You will engage with members over our messaging portal, providing care within Clinician standing orders, addressing prescription and supplement needs, triaging urgent member clinical needs, researching best practices and protocols, and responding to a variety of other clinical needs. Together with the Clinicians’ Managers, your role will be to ensure our Clinicians are supported to maximize their clinical time and panel size, while our members have an incredible Parsley experience. You will report to a Lead RN Care Manager and collaborate with the Clinical Operations teams.

You are a seasoned RN and experienced in providing care over messaging. You are empathetic, take a customer-service approach, and make your members feel heard and cared for.  You enjoy taking a holistic approach to care that includes medical and lifestyle interventions. You are comfortable working within a Clinician’s orders with minimal direction. You are a collaborative and supportive teammate to other clinical staff.

This is a temporary position expected to last between three and six months.

What you’ll need:

  • Active Compact RN license
    • Additional Benefit: CA or NY license in addition to compact
  • 3+ years experience in direct patient care
  • Comfort utilizing a variety of practice technologies (EMR, messaging portal, scheduling system) 
  • Attention to detail with excellent organizational skills
  • Empathetic bedside manner, good listener, and self-starter
  • Get stuff done attitude, willingness to dive into the details as needed 
  • A proactive, continuous improvement mindset 
  • Ability to be flexible and adapt to change in a fast-paced environment
  • Strong preference for a candidate residing within a compact state  
  • Ability to work on weekends and holidays when necessary 
  • Willingness to become licensed as an RN in multiple states

Benefits and Compensation:

  • 401(k)
  • Paid sick leave
  • Remote-first with the option to work from one of our centers in NYC or LA

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The hourly rate for this role is between $40/hour - $45/hour, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

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Parsley Health is hiring a Remote VP, DTC Marketing

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We are seeking a seasoned VP of DTC Marketing to lead our direct-to-consumer marketing initiatives. This pivotal role requires a dynamic full-stack marketer with deep expertise in DTC healthcare marketing. The ideal candidate will have a proven track record in driving successful growth and achieving CAC, LTV, & total acquisition goals through various channels, exceptional leadership skills, and a passion for functional health.

What you’ll do:

  • Strategic Leadership: Develop and execute comprehensive DTC marketing strategies to drive customer acquisition, engagement, and retention.
  • Channel Expertise: Oversee and optimize all marketing channels, including SEO, content marketing, lifecycle marketing, influencer partnerships, product marketing, brand partnerships, paid search & social, direct mail, etc… to deliver on KPIs.
  • Team Management: Lead, mentor, and inspire a diverse team of marketing professionals, fostering a collaborative and high-performance culture.
  • Hands-On Execution: Be willing to get hands dirty and dive deep into the details, ensuring flawless execution of marketing campaigns.
  • Data-Driven Decision Making: Utilize analytics and data insights to continually refine marketing strategies and improve ROI.
  • Cross-Functional Collaboration:Work closely with product, sales, and customer service teams to ensure alignment and drive holistic growth.
  • Brand Stewardship & PR: Champion the Parsley Health brand, ensuring consistent messaging and positioning across all touchpoints–and especially through PR and communications.

What you’ll need:

  • Experience:10+ years of marketing experience, with a significant portion in DTC healthcare.
  • Channel Mastery: Demonstrated expertise in SEO, content, lifecycle marketing, influencer, product marketing, brand partnerships, paid search & social, and direct mail.
  • Leadership:Exceptional leadership, team management, and communication skills.
  • Growth-Oriented: Strong understanding of growth marketing principles and data analytics.
  • Startup Savvy:Prior experience in an early-stage startup environment, with a willingness to be hands-on.
  • Passion:Deeply passionate about functional health, root-cause medicine, and a new approach to healthcare

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $191,250 - $225,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

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Parsley Health is hiring a Remote Customer Support Representative

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

As a Customer Support Representative, you will provide a high level of customer service to Parsley Health Members by corresponding to inquiries both via email, SMS, and over the phone, performing onboarding calls, managing cancellation requests, answering questions about the Program,  and resolving member complaints in a professional and timely manner. This role works closely with our clinical and sales departments to ensure member satisfaction and loyalty.

PST hours are preferred. 

What you’ll do:

Member Advocacy

  • Provide exceptional member service through prompt, accurate, and knowledgeable responses to member inquiries and complaints
  • Maintain ownership of member issues from receipt of the initial request to resolution
  • Follow up with members to ensure their issues have been resolved to their satisfaction
  • Maintain a comprehensive understanding of the company's products and services
  • Utilize member feedback to identify opportunities for improvement and report trends
  • Assist in developing initiatives to enhance member experience and satisfaction
  • Manage inbound and outbound member inquiries via phone, SMS, and our online messaging platform. 
  • Escalate unresolved member questions to the appropriate department to ensure a quick turnaround for all member inquiries
  • Ability to think on your feet and de-escalate member situations 
  • Assist members with renewal questions and encourage continued care
  • Collect feedback from members and process cancellations 
  • Support members’ scheduling and member portal navigation needs and– troubleshooting as needed
  • This is an evolving and growing department, and role requirements may change and expand as Parsley Health grows.
  • Other duties as assigned

What you’ll need:

  • At least one year of relevant work experience in a one-to-one client/patient-facing
  • Healthcare tech/start-up experience preferred
  • An empathetic customer-service approach that ensures your members feel heard and cared for
  • Call management system experience preferred (i.e., Regal.io)
  • A passion for helping others
  • Excellent oral and written communication skills
  • Can comfortably resolve issues over the telephone
  • A detail-oriented mindset with a knack for organization and clarity - nothing slips through the cracks
  • Proactivity, autonomy, and commitment to excellence in your work
  • Flexibility as roles and responsibilities are subject to change and new ones may be assigned
  • Ability to work from home in a quiet space to conduct phone calls.

Benefits and Compensation:

  • Equity Stake
  • 401(k) + Employer Matching program
  • Remote-first with the option to work from one of our centers in NYC or LA
  • Complimentary Parsley Health Complete Care membership
  • Subsidized Medical, Dental, and Vision insurance plan options
  • Generous 4+ weeks of paid time off
  • Annual professional development stipend
  • Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The salary for this role is $24.25/hour ($50,440 annually). We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.


At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 


Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

  • We will never communicate with you via Microsoft Teams
  • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

See more jobs at Parsley Health

Apply for this job