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On The Stage




On The Stage is hiring a Remote Sales Development Representative

Job Description

This is an opportunity to accelerate your career.  The Sales Development Rep (SDR) position will be responsible for targeting, engaging, and creating opportunities with targeted accounts for the On The Stage sales team within our target markets. Your skills and enthusiasm to perform well in this early stage opportunity has tremendous upside for you in growth, compensation,  and career path. This is an entry-level sales position, you bring the drive, we provide the training. Our customer’s journey with On The Stage starts with you!

 

Responsibilities:

  • Prospecting and identifying opportunities to acquire new business – this is a “hunter" role

  • Outbound cold-calling key decision-makers to set appointments

  • Qualifying and creating opportunities from inbound leads and marketing initiatives

  • Conducting tailored, web-based presentations to showcase On The Stage solutions

  • Gathering data and actively listening to prospective and existing clients by using a consultative sales methods to fully understand their current organization, uncover their problems, and identify impact areas

  • Learning and Adopting the On The Stage sales methodology and process

  • Owning an Opportunity Creation Quota

  • Thinking strategically to create and deliver complex, configured solutions that provide value to clientsʼ bottom line

  • Becoming an Industry Expert with researching trends and best practices, reading business publications, seeking out learning and development opportunities and utilizing internal training resources

This is a full time job with benefits. Compensation is competitive. Remote work may be available for the right candidate. Must be authorized to work in the United States.

Qualifications

Qualifications

  • Strong ability to initiate, establish and nurture meaningful business relationships over the phone

  • Strong verbal and written communication skills

  • Outstanding presentation and time management skills

  • Knowledge of of computers and basic applications

  • Ability to meet and maintain a high level of sales activity, manage multiple competing priorities, and work effectively in a results-driven culture

  • Flexible and adaptive to change in a highly dynamic work environment

  • Ability to learn how to execute conceptual sales, solution selling, and value-based selling

  • Experience working on a performance-based compensation structure (base + commission)

  • A Bachelors degree or equivalent from an accredited university

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On The Stage is hiring a Remote Customer Success Specialist - Part Time

Job Description

Opportunity for 15 - 20+ hours per week - Requires Evening & Weekend Hours

  • General Client Support - Day-to-day client support, resolving trouble tickets, troubleshooting, account provisioning, performance/event support coverage, 

  • Departmental Collaboration - working closely with the Sales Team and Account Management Team on a daily basis, prioritizing the needs of new and existing clients, ensuring those needs are met in a timely, productive, and scalable way. 

  • Internal Expert - deep product knowledge, knowing the ins/outs of the platform, and staying abreast of features and platform changes and communicating those to internal staff as required

  • Knowledge Base - Under direction of Client Support Manager, creating/updating knowledge bases for client/patrons and internal staff including one sheets for CS Big Book, instructional videos for YouTube channel, contributions to company newsletter/blog.

  • Client Training - Developing Training, Hosting Informational Webinars, Q/A Sessions, & Group Training Sessions

  • Other Projects as assigned

Qualifications

  • Minimum of 3+ years experience in Customer Service, Tech Support, or Sales experience in the B2B SaaS space, with demonstrated success in providing excellent service

  • Minimum 2+ years experience working in a box office, ticketing or a related live event space

  • Experience with G-Suite, Slack, Asana, and LiveAgent or ZenDesk is a plus 

  • Self-motivated, with a “get it done” attitude and affinity for working in a fast-paced environment

  • Tech Savvy- can pick up on new technologies quickly and easily 

  • Strong attention to detail, well-organized, as well as great oral and written communication skills 

  • Works well with a team, and enjoys working with others on projects! 

  • Bonus if you have a background in or a strong interest in the Performing Arts Industry

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On The Stage is hiring a Remote Account Executive, SMB

Job Description

Take your previous experience to the next level and accelerate your career with On The Stage's sales team!  The SMB Account Executive position will be responsible for closing new business and driving revenue by running consultative demonstrations & meetings with prospects and their decision-makers/stakeholders for the On The Stage sales team within our target market segments.  SMB AE's work with smaller theatres and schools of all sizes. Your skills and enthusiasm to perform well in this early-stage opportunity have a tremendous upside for you in growth and compensation. This is a Mid-Level position that does require experience, preferably in Saas Sales &/or Box Office experience.  Our customer’s journey with On The Stage starts with you!

Responsibilities

  • Qualify SDR-driven and self-created opportunities to negotiate and close new business and drive revenue for On The Stage.

  • Consult with potential customers to identify pain points in their current ticketing, marketing, and fundraising processes to improve their efficiencies and drive revenue growth. 

  • Drive revenue by effectively addressing the client's business needs, offering appropriate solutions, creating urgency, and closing accounts over phone/Zoom meetings.

  • Gather data and actively listen to potential customers using consultative sales methods to fully understand their organization, identify their goals, uncover their problems, and identify impact areas.

  • Conduct tailored, web-based presentations over the phone to showcase On The Stage solutions.

  • Build, maintain, and manage a healthy sales pipeline to achieve and exceed monthly sales targets.

  • Think strategically to create and deliver complex, customized solutions that provide value to clientsʼ bottom line and overall revenue growth.

  • Achieve monthly and quarterly sales targets for the number of new customers and overall revenue targets.

  • Create opportunities through referrals and internal and external expansion. 

  • Prospect and identify opportunities to acquire new business – this is a hunter/closer role.

  • Cold-call key decision-makers to set appointments.

  • Learn and adopt the On The Stage Sales Methodology and Process.

  • Become an Industry Expert by researching trends and best practices, reading business publications, seeking learning and development opportunities, and utilizing internal training resources.


 

Qualifications

Qualifications

  • Outstanding written and verbal communication, presentation, and time management skills.

  • 1+ years in SDR, AE or similar position at a Saas company with demonstrated track record of achieving quotas

  • Strong ability to initiate, establish and nurture meaningful business relationships over the phone and in virtual meetings.

  • Strong ability to offer consultative solutions tailored to the prospect's specific needs.

  • Ability to implement feedback and take direction.

  • Ability to maintain high activity levels, manage multiple competing priorities, and work effectively in a results-driven culture.

  • Flexible and adaptive to change in a highly dynamic work environment.

  • Ability to document essential prospect information quickly and accurately.

  • Expertise in conceptual sales, solution selling, and value-based selling.

  • Proficiency with Salesforce.com, Outreach.com, and Google Apps.

  • Demonstrates willingness to ask questions when you don't have the answer and teach others when you do.

  • Demonstrates willingness to take ownership over your work and the outcomes you deliver.

  • Demonstrates honest, direct, and respectful communication to collaborate with the team to drive individual and team growth.

  • Demonstrates passion and perseverance in the attainment of goals and alignment to the mission.

  • Previous experience in theatre (performer, director, box office, stage management, etc.) is a plus.

 

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On The Stage is hiring a Remote Account Executive, MidMarket

Job Description

Take your previous experience to the next level and accelerate your career with On The Stage's sales team! This is a once-in-a-lifetime opportunity to join an early-stage team. The MidMarket Account Executive position will be responsible for closing new business and driving revenue by running consultative demonstrations & meetings with prospects and their decision-makers/stakeholders for the On The Stage sales team for large theatres and professional arts organizations.  Your skills and enthusiasm to perform well in this early stage opportunity have a tremendous upside for you in growth and compensation. This is a Mid-Level position that does require experience, preferably in Saas Sales &/or Box Office experience.  Our customer’s journey with On The Stage starts with you!

Responsibilities

  • Qualify SDR-driven and self-created opportunities to negotiate and close new business and drive revenue for On The Stage.

  • Consult with potential customers to identify pain points in their current ticketing, marketing, and fundraising processes to improve their efficiencies and drive revenue growth. 

  • Drive revenue by effectively addressing the client's business needs, offering appropriate solutions, creating urgency, and closing accounts over phone/Zoom meetings.

  • Gather data and actively listen to potential customers using consultative sales methods to fully understand their organization, identify their goals, uncover their problems, and identify impact areas.

  • Conduct tailored, web-based presentations over the phone to showcase On The Stage solutions.

  • Build, maintain, and manage a healthy sales pipeline to achieve and exceed monthly sales targets.

  • Utilize multi-threading

  • Think strategically to create and deliver complex, customized solutions that provide value to clientsʼ bottom line and overall revenue growth.

  • Achieve monthly and quarterly sales targets for the number of new customers and overall revenue targets.

  • Create opportunities through referrals and internal and external expansion. 

  • Prospect and identify opportunities to acquire new business – this is a hunter/closer role.

  • Cold-call key decision-makers to set appointments.

  • Learn and adopt the On The Stage Sales Methodology and Process.

  • Become an Industry Expert by researching trends and best practices, reading business publications, seeking learning and development opportunities, and utilizing internal training resources.

Qualifications

 

  • Outstanding written and verbal communication, presentation, and time management skills.

  • 2+ years in Account Executive or similar position at a Saas company with demonstrated track record of achieving quotas

  • Strong ability to initiate, establish and nurture meaningful business relationships over the phone and in virtual meetings.

  • Strong ability to offer consultative solutions tailored to the prospect's specific needs.

  • Ability to implement feedback and take direction.

  • Ability to maintain high activity levels, manage multiple competing priorities, and work effectively in a results-driven culture.

  • Flexible and adaptive to change in a highly dynamic work environment.

  • Ability to document essential prospect information quickly and accurately.

  • Expertise in conceptual sales, solution selling, and value-based selling.

  • Proficiency with Salesforce.com, Outreach.com, and Google Apps.

  • Demonstrates willingness to ask questions when you don't have the answer and teach others when you do.

  • Demonstrates willingness to take ownership over your work and the outcomes you deliver.

  • Demonstrates honest, direct, and respectful communication to collaborate with the team to drive individual and team growth.

  • Demonstrates passion and perseverance in the attainment of goals and alignment to the mission.

  • Previous experience in theatre (performer, director, box office, stage management, etc.) is a plus.

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