Job Description

As a Talent Acquisition Specialist at MyTime, you will play a crucial role in shaping the future of our company by identifying, attracting, and hiring the best talent for software development, product management, marketing, sales, and support roles. You will work closely with our leadership and hiring managers to understand their needs and craft targeted recruitment strategies.

Responsibilities:

• Develop and implement effective recruiting strategies to attract high-quality candidates for software-related positions.
• Manage the full recruitment lifecycle, from job posting to onboarding.
• Collaborate with hiring managers to understand role requirements and departmental goals.
• Screen applications, conduct interviews, and coordinate hiring processes to ensure a smooth candidate experience.
• Utilize various sourcing methods to build a diverse candidate pipeline.
• Stay informed of trends and innovative recruiting techniques to remain competitive in state-of-the-art recruiting practices.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Proven track record of recruiting in a SaaS or technology environment.
• Strong understanding of software company roles and the skills required for each.
• Excellent communication and interpersonal skills, with the ability to engage and build relationships with candidates and hiring teams.
• Proficient in using recruitment software and social media for recruiting.
• Ability to handle multiple priorities and operate efficiently in a dynamic, fast-paced environment.

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Job Description

The Tech Lead - Payments role is the architect and lead developer for our Point of Sale payments integrations into gateways and payment providers such as Stripe, Global Payments, and other payment processors that MyTime integrates into.  This role is also responsible for integrations into hardware such as credit card terminals and other complex point of sale hardware systems.  The MyTime application is used by millions of consumers and tens of thousands of employees each month to interact and transact with one another in the modern era. Engineers at MyTime are responsible not just for writing code, but ensuring that it gets deployed and works properly in production.

We have created a cohesive, collaborative team environment that works hard to deliver on our innovation roadmap and meet pressing customer commitments.  We are looking for individuals who want to both learn and mentor others. While we work independently, we support each other through frequent code and design reviews, daily stand-ups, and pair programming which facilitates learning and reducing friction in our nightly release schedule.

You should have prior experience developing high quality software and be excited about doing it at a fast growing company. You should also know how to have productive technical discussions and be ready to continuously iterate on features based on feedback from our analytics as well as user feedback.

You will not only craft high quality software, but also help in other aspects of building a new company: Designing features, making good product decisions, and building a culture of excellence. We’re seeking engineers who are ready to attack deep technical challenges as well as have an impactful role in product and company development.

Key Responsibilities

• Design, code, test, debug and document new and existing components to ensure that software meets business, quality and operational needs.

• Lead technical development with a team of talented backend developers who work on our Point of Sale and Payments team

• Drive and participate in code and document reviews, mentoring team in best practices.

• Collaborate with peer organizations, devops, support organizations on technical issues and provide guidance.

• Interpret and translate business needs to technical requirements and make accurate estimates.

• Evaluate and recommend tools, technologies, and processes to ensure the highest quality and performance is achieved.

• Work with team to troubleshoot code level problems quickly and efficiently.

• Focus on scalability, security, and availability of all applications and processes.

• Manage technical roadmap and technical debt elimination, balancing time, resource, and quality constraints to achieve business and strategic goals and requirements.

• Motivate and educate team members on coding standards and best practices. both within the team and as part of the architecture group.

Qualifications

• 8+ years of professional software engineering experience, with at least 2 years building Single Page Applications; Ruby on Rails is required and knowledge of Angular is a plus

• Experience working with relational databases such as MySQL or PostgreSQL

• Some experience with Memcache and ElasticSearch is preferred

• Some experience with AWS products (EC2, ECS, RDS, S3, ELB) is preferred

• Comfortable writing test suites and specs in our test-driven environment

• Experience with performance analysis and optimization across the stack

• Self motivator with strong communication skills

• Degree in computer science or a related field is preferred, but not required

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Job Description

As the VP of Sales, you will be expected to:

• Build and grow the sales team and train new hires
• Codify the sales playbook, including setting meetings, executing discovery calls, delivering product presentations, handling objections, and converting prospects to successful customers
• Implement a process to test, learn, and iterate on components of the sales playbook ensure optimization
• Establish an annual sales plan defining sales hiring goals, KPIs, and the corresponding monthly revenue output
• Develop an accurate monthly forecast for the company
• Assess sales metrics and translate insight into improvements
• Provide on-going coaching to salespeople
• Work with functional leaders from marketing, customer success, product, and finance to properly align sales execution with the broader company goals

Key Responsibility: Own recruiting & retention of sales reps:

• Build and maintain a best-in-class sales team by recruiting, training, motivating and developing the right talent
• Design compensation and incentive programs that engage and motivate the sales team while driving continual improvements in productivity

Key Responsibility: Develop sales strategy, systems, training and processes:

• Develop and implement the sales strategy to exceed revenue targets for our product, including the go-to-market plan and sales process from lead gen to upsell/retention
• Cultivate and develop a winning culture through performance expectations, driving the right behavior to develop a pipeline, direction, transparency, and proactive communication
• Serve as the executive point person for sales such as improving sales discipline, institutionalizing use of best practice sales methodologies and executing against growth forecasts
• Oversee the responsibilities and key initiatives of our sales management team
• Create, improve and audit sales processes and support resources through training programs and management coaching

Key responsibility: Drive sales productivity and effectiveness:

• Establish strategies for improving sales rep performance, both in volume (# of deals) and quality (size and value of deals)
• Oversee the management of daily and weekly AE activities, pipeline analysis, and forecasting efforts to ensure predictable top-line growth trajectory in line with company goals
• Assist with complex sales negotiations, craft sales positioning and presentation approach, assist with proposals and POCs, and help drive the pipeline for high-profile strategic accounts
• Develop and generate reporting to track all key sales metrics for the organization in conjunction with Heads of Finance and Sales Ops
• Work closely with finance and operations teams to develop key operating assumptions & growth plans for the business
• Collaborate with Marketing Demand Generation team to build strategic data sets for lead gen optimization and sales planning purposes

Qualifications

• 10+ years of sales experience, preferably in scaling a metrics-driven SaaS sales team at a rapidly growing technology company in a highly competitive market
• 3-10 years of sales leadership: hired at least 6 successful, high performing sales reps and managed at least 8 sales reps or managers-of-managers within dynamic sales teams
• Executed a sales playbook used to acquire customers with $250K+ ACV.  Strong preference for experience in designing and implementing the playbook from scratch.  MEDDIC preferred
• Preference for Sales management experience with an organization that has scaled at least to $20+M ARR.  Front-office software (i.e. martech, sales-tech, etc.) preferred but will accept any complex software sales except ad sales or hardware
• Preference for experience selling into Multi-Location or Franchises but any industry works as long as sale was $250 K+ ACV and involved a complex DMU of 3+ people
• Extensive sales operations experience (forecasting, planning, analysis, sales systems, reporting, compensation and quota management)
• Ability to build vision, understand and define requirements, design practical solutions, develop supporting business cases and implement solutions for clients
• Strong experience using CRM and Marketing Automation tools such as Salesforce, Hubspot, etc.
• Strong problem solving skills, project management, time management
• High levels of analytical horsepower and ability to turn analysis into insight and actions
• Very organized with attention to detail
• Bachelor's degree in Business, Sales, Marketing, or related discipline, or equivalent additional experience

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Job Description

MyTime is searching for an engineering manager who has managed software development teams at fast growing tech startups with complex SAAS products. The position will report directly to the CTO.

This engineering manager isn’t afraid to roll up their sleeves, take on the challenges thrown their way and work aggressively. You will manage a globally distributed team consisting of full-stack engineers, as well as back-end and front-end specialists. 

You will take on projects with a delivery mind-set, and do whatever is needed to unblock the team. 

You will also play your part in monitoring the code deployed by your team in production, so a basic familiarity with DevOps on Amazon or Google Cloud is a plus.

Key Responsibilities:

• Partner with our recruiting team to attract and hire top talent. Develop, coach, mentor and motivate a high performing globally distributed team of full stack, backend and front end engineers. Do performance reviews, have career development discussions, drive the best performance from your team.
• Promote engineering excellence by setting and enforcing coding standards, code reviews, and architectural reviews. Ensure your team produces technical solutions that align with MyTime security requirements, architectural guidelines, system design principles, and engineering best practices. Create a culture of continuous improvement.
• Collaborate with product managers and other cross-functional teams, engineers on your team, and leadership, to define the team’s vision and product roadmap, and ensure that projects are on track, resources are allocated correctly, and deadlines are met to adhere to the roadmap. Advocate for engineering-driven projects (e.g. addressing tech debt) and work with product management peers to prioritize them.
• Independently own and drive multiple mission critical work streams. This includes the planning, execution, deployment, monitoring and support in production of features and capabilities owned by your team. 
• Balance competing priorities, such as technical debt, customer issuers, and features, to ensure we continuously deliver value on time with high quality. 
• Manage engineering metrics such as team velocity, delivery commitments, code quality, and successful deployments. Communicate team progress upward and around through status reports.

Qualifications

• 8+ years of experience in software development, with at least 2 years experience building and managing an engineering team of at least 4-6 engineers across different levels of seniority and technology stacks for a SaaS product at scale
• Experience managing distributed teams, including teams offshore. Effective team builder who understands the value of building a diverse and inclusive engineering team.
• Deep knowledge of agile processes and workflows. Experience using iterative development to ship early and often.
• Customer-centric product thinker who works in conjunction with product partners to set the strategy for the team, supported by metrics and goals. 
• Excellent communication skills. Able to communicate with technical and non-technical folks alike to broadcast information, make decisions, and build bridges.
• Technical background in cloud/SaaS platform development and operations. Broad knowledge of programming languages, software architecture, design, and database systems. While you don't need to be the deepest technical expert, a strong technical foundation is essential. You should be able to understand technical challenges, participate in technical discussions, and back your team's decisions.
• BS degree in Computer Science or a related field or equivalent technical experience

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Job Description

Our Sales Team interacts with a wide variety of Mid Market business owners every day and we completely change the way they manage their business, attract and retain customers, and how they communicate with their customers.  As a Mid Market Account Executive, you'll own the whole sales pipeline for your accounts primarily consisting of those targeted businesses within key verticals with 10-100 locations. You'll consult with business owners and department leaders across the US and help teach them how MyTime can streamline their operations, grow their customer base, and improve their online presence. You'll pitch and demo MyTime's advanced and easy-to-use features, from Point of Sale to Automated Marketing to Online Scheduling, by phone and via online web demos. You'll own the sales cycle and should genuinely care about making your clients happy and successful with MyTime.

This is a quota carrying position in a fast growing start-up environment, so you’ll need to thrive in a fast-paced, dynamic sales role. You should be relentlessly positive, hardworking and self-motivated to meet aggressive sales targets. You must have top-notch communication skills – both written and verbal, on the phone and in person – and be able to adapt your style across a wide audience of business owners. Since you’re a member of an early stage startup team, you should also have passion for creating something great and be willing to share your ideas, insights, and observations to make product, sales, and customer success processes even better.

The ideal candidate will possess a strong sales background with 3-5 years of experience in SaaS Sales and solution-based selling. You must be comfortable operating in a hard-working, fast-paced startup, developing the initial sales process and scripts, managing your operational processes, reporting on your metrics, and interacting with prospects at all levels within an organization.

Key Responsibilities

• Conducting in-depth needs analysis and discovery helping clients understand the value that could be delivered to their business with the MyTime product

• ASKING for business and CLOSING the sale

• Doing what it takes to succeed, including taking sales calls after hours and on weekends if necessary 

• Cultivate lasting business relationships with customers through consultative sales tactics and effective account management practices.

• Guide your accounts post sale supporting a seamless handoff to our Professional Services team with the ability to articulate our value proposition, navigate objections, and foster relationships.

• Collaborate with SDR, Marketing, and other relevant teams to drive maximum opportunities through your pipeline with effective campaigns, sales enablement, and optimized cadences.

• Utilize Salesforce.com to maintain excellent records and report on your activity and metrics through regular pipeline reviews with the Vice President of Sales (CEO and Corporate Controller will attend on a less frequent but regular basis).

• Participate in regular company and office meetings to share Mid Market Sales progress, identify blockers and drive resolution.

Qualifications

• Minimum 3-5 years of SaaS software sales experience; startup and SaaS experience strongly preferred

• Familiarity using Salesforce, Outreach.io, SalesLoft, Zoominfo and other tools in a modern sales stack

• Data driven process mentality

• Expertise in managing multi-stakeholder sales cycles 

• Self-motivator with strong communication skills

• Positive, and passionate about building something great

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