Job Description

Mirantis is looking for a talented Sustaining Engineer with experience in Golang, Docker, Kubernetes and public clouds to help us maintain and evolve the Containers platform. You will join the Sustaining Engineering team working on the following technologies: Mirantis Kubernetes Engine, Mirantis Secure Registryand Mirantis Container Runtime.. You are a friendly, effective communicator who is inherently interested in solving complex problems and delivering a high-level of customer satisfaction with every customer interaction (via help content and tickets). You enjoy building reproducers and finding bugs. You sling code for fun. You will work closely with Knowledge Management, Engineering, and Product Management to represent the voice of the customer.

Main Responsibilities

• Become an expert in Mirantis Cloud Native Platform technologies and customer deployment environments

• Research customers’ software patches requirements, design and develop features along with patch improvements in Golang for Mirantis Cloud Platform

• Create best-in-class help content and proactively perform audits for our publicly-facing knowledge management system

• Partner cross-functionally with product and solution experts to co-develop reference architecture content

• Apply advanced troubleshooting techniques (debug and diagnose) on critical, highly complex problems that span multiple layers of the technology stack

• Engage with the product engineering teams to resolve technical issues related to Docker/Kubernetes

• Build and maintain customer based reproducer environments for use by your team and other technical teams at Mirantis

• Reproduce customer issues and package bug reproducers for product engineering

• Diagnose and develop code-level fixes, apply patches, and re-package for customer test

• Drive deep technical post-mortems on behalf of customers

Qualifications

• BS degree in Computer Science, Software Engineering  or equivalent practical experience

• 3+ years of combined experience in Software Development, Technical Support or Sustaining Engineering experience

• Knowledge of Go programming language

• Knowledge of Kubernetes and Docker 

• Experience in designing and implementing REST APIs

• Familiarity with Linux distributions (RHEL, CentOS, Ubuntu, and SLES)

• Demonstrated ability to perform code-level analysis of complex issue

• Extensive experience troubleshooting remote Linux system issues

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Job Description

Mirantis is looking for a visionary and experienced leader to drive the next phase of growth for Lens, the world's most popular Kubernetes IDE with over 1M users globally. You’ll be stepping into a high-impact role, leading the Lens business to scale to $50M in Annual Recurring Revenue (ARR). Lens has grown rapidly, entirely through organic, product-led adoption, and now we need someone with the experience and strategic know-how to take us to the next level.

As GM, you will not only drive business strategy but also take an active role in shaping product direction. Given Lens’s strong engineering team and visionary product thinkers, you’ll integrate deeply with the product development process, ensuring the product leadership, particularly in non-engineering aspects, evolves to support our growth. This is a hands-on role, requiring both strategic oversight and direct involvement in product management to maximize Lens’s product-led growth potential.

Everything we do at Lens follows our mission: "We bring clarity and beauty to cloud-native development." As GM, you will embody this mission by simplifying complex cloud-native development workflows, lowering barriers of entry, and creating an emotionally resonant experience for our users that makes Lens a joy to use for millions of cloud native developers around the globe.

You’ll work closely with the Lens founders and the engineering team to scale our business operations, develop a structured sales strategy, and formalize marketing efforts, all while keeping our strong, engineering-driven culture intact.

Key Responsibilities

• Strategic Growth & P&L Ownership: Drive the strategy to scale Lens to $50M ARR, focusing on customer acquisition, retention, expansion, and full P&L responsibility. Ensure revenue growth while managing costs and driving profitability.

• Product & Go-To-Market Leadership: Take an active role in shaping product strategy, working with founders and engineering visionaries to ensure the product continues to evolve with user needs. Build and execute a formal go-to-market plan, establishing and leading both sales and marketing functions to drive user acquisition, enterprise sales, and overall growth.

• Organizational Building: Transform Lens from an engineering-centric organization into a fully operational business. Build and lead the missing functions such as sales, marketing, product marketing, customer success, and developer relations while strengthening existing teams to support scalability and growth.

• Team Leadership & Culture: Seamlessly integrate into the Lens team, working closely with the founders and product leadership. Build strong relationships, align with the engineering-driven culture, and ensure that everything we do reflects our mission of clarity and beauty.

• Enterprise Development & Customer Relationships: Further develop relationships with enterprise customers, navigating global procurement processes to secure large deals. Build deeper relationships with our customer base, identifying ways to increase usage and value, especially within large enterprises.

Qualifications

• Proven Track Record: Demonstrated success in scaling a B2B SaaS business from $5M to $50M ARR, ideally in the developer tools, cloud, or Kubernetes ecosystem.

• Product & Go-To-Market Leadership: Extensive experience in product management and go-to-market strategy, specifically in product-led growth (PLG) environments. Ability to work closely with engineering and product visionaries to shape a product that simplifies complexity and delights users.

• Customer and Partnership Relations:  Extensive experience collaborating with enterprise customers, with a strong ability to build and nurture partnerships within the cloud-native ecosystem.  Actively engaged in community initiatives to foster collaboration and growth.

• Enterprise Sales & Marketing: Strong background in building and leading sales and marketing functions, including experience with enterprise sales and navigating procurement processes.

• Deep Knowledge of Kubernetes and Cloud-Native Technologies is a Strong Plus. Strong expertise in Kubernetes architecture and container orchestration, with extensive familiarity across public cloud platforms.  Proven experience in DevOps practices, CI/CD pipelines and a comprehensive understanding of the container ecosystem.

• Organizational Leadership: Experience in building and scaling teams and functions such as sales, marketing, customer success, and developer relations in high-growth environments.

• Collaborative Leadership Style: Ability to integrate deeply with a passionate, engineering-driven team, and work closely with founders and leadership to shape and execute the company vision.

• Entrepreneurial Mindset: Thrive in a fast-paced, high-growth environment, where you can build processes and strategies from scratch, while balancing both strategic oversight and hands-on involvement.

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Job Description

Mirantis is adding aStrategic Solution Architectto our team.  As part of the Services organization, you will use your extensive technical and consultative experience to define a vision to lead a Client from their current state to strategic solutions which achieve measurable and meaningful real-world outcomes to their business. You will work in lockstep with the sales team to communicate Mirantis vision, features, and value, and with the services team to ensure that the vision and outcomes are delivered to the Client. You will also work with product management, marketing, and engineering teams to understand product and offerings, and to provide feedback which will define enhancements to our solutions. The Strategic Solution Architect position requires technical thought leadership and offers candidates opportunities for professional growth across a variety of business and technology domains. You will play a key role as an individual leader in the field and contribute internally to an organizational culture that deeply values transparency, performance, development, creativity, collaboration, and trust.

Responsibilities

• Work with the sales organization to demonstrate to Clients and prospects how Mirantis’ vision, products, and services can solve their challenges.
• Discover and qualify business alignment and technical fit between customer requirements and Mirantis product and services.
• Define and document customer business drivers, problem statements, and technical requirements.
• Position Mirantis solutions through dialog, presentation, demonstration, workshops and RFQ/RFP responses.
• Participate in the creation of workshops, presentation materials, and services strategy. 
• Develop strategic solution proposals and statements of work collaboratively with Sales, Product and Services.
• Establish relationships with Clients and prospects as a trusted advisor with influencers and decision makers from engineers to CxO.
• Advocate for Client needs and serve as a conduit for customer feedback inside Mirantis across Services, Product, and Support organizations.
• Own the delivery of services for selected strategic Clients, acting as the technical leader of services delivery, monitoring the progress relative to your vision to ensure customer success
• Contribute to design for new product and service solutions, features, or capabilities based on customer interaction and ecosystem observation in coordination with Product Management, Services leadership, and other stakeholders.
• Work with services leadership and other internal teams to define and develop services offerings which compliment Mirantis products to solve real world problems.

Qualifications

• High School diploma or equivalent required, four year college degree preferred
• 10+ years experience in a Client-facing role as a consultant, architect, sales engineer, or similar.
• Experience working with senior leadership, especially IT and engineering leadership, offices of CIO and CTO. Hands-on proficiency with Linux, 
• OpenStack VMware, Kubernetes, and related infrastructure products and projects.Excellent written and verbal communication skills, including public speaking and demonstrations
• Ability to be productive in a globally-distributed team
• Ability to travel up to 50%

Required Skills/Abilities 

• Demonstrated thought leadership through Client interaction, presentation at conferences, and similar
• Relevant industry and regulatory awareness, and understanding of how external influences can affect the requirements and needs of our Clients.
• Understanding of the competitive landscape of solutions provided by others in Mirantis’ industry.
• Practical understanding of distributed systems, software development practices, application architecture, and DevOps philosophies.
• Hands-on experience with:
• Open source software
• Cloud Infrastructure including OpenStack, Kubernetes, Docker, microservices, public cloud services, and adjacent technologies.
• Automation, DevOps and CICD tooling
• OSS systems for infrastructure monitoring, logging and alerting
   

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