Dikkat: İlanı sonuna kadar okuduktan sonra başvuru yaparsanız başarı şansınız yükselir.
Şirketimizde DevOps süreçlerini yönetmek ve geliştirmek üzere bir DevOps Mühendisi arıyoruz. Bu pozisyonda, yazılım geliştirme ekipleriyle iş birliği yaparak CI/CD süreçlerinin tasarımını ve uygulanmasını sağlayacak, bulut altyapılarını yönetecek ve operasyonel süreçleri iyileştirmek için otomasyon çözümleri geliştireceksiniz.
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As a Customer Success Manager, you will act as the main point of contact for our clients, ensuring they fully utilize our solutions, receive maximum value, and achieve their desired outcomes. You will play a pivotal role in client satisfaction, product engagement, and continuous value delivery.
Key Responsibilities:
✅ Maximize Solution Utilization: Guide clients to make the most out of our solutions by understanding their unique needs and ensuring they use the platform to its full capacity.
✅ Client Satisfaction & Appreciation: Build strong, trusted relationships with clients by ensuring that they not only use our solutions effectively but also recognize and appreciate the value they deliver.
✅ Utilization Measurement & Data Insights: Regularly monitor and measure how clients are using various features of our solutions. You’ll gather actionable insights from usage data to drive informed recommendations and tailored communication.
✅ Engagement & Usage Enhancement: Develop and execute communication strategies aimed at boosting feature adoption and overall product engagement. Use data to inform which areas of the solution require more attention and training.
✅ Create Documentation & Videos: Be proactive in creating user-friendly documentation and video tutorials to help clients understand and utilize all the features and capabilities of our solutions. This will include detailed guides, FAQ sections, and educational resources.
✅ Continuous Improvement: Act as the voice of the customer, working internally with our product and development teams to ensure our offerings evolve with clients’ needs and feedback.
✅ Problem Solving & Issue Resolution: Tackle any challenges clients may face, ensuring swift issue resolution and maintaining long-term satisfaction.
???? A customer-centric mindset with excellent problem-solving skills.
???? Strong verbal and written communication skills, with the ability to convey technical information clearly and concisely.
???? Proven experience in managing and nurturing client relationships, with a focus on driving engagement and adoption of complex solutions.
???? Analytical mindset to assess usage data and convert insights into concrete action plans.
???? Linux know-how is a big bonus! Understanding of Linux systems will allow you to better support clients who integrate our solutions in Linux-based environments.
???? Ability to create clear, user-friendly documentation and video tutorials that educate and empower clients.
???? Experience in the tech industry or working with SaaS platforms and enterprise-level clients is a strong plus.
???? While applying, candidates are required to submit a 3,000-character text describing how they would add value to this role, focusing on their approach to enhancing customer success and driving product utilization.
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We are seeking a skilled and experienced Penetration Tester to join our cybersecurity team. The successful candidate will be responsible for conducting comprehensive security assessments, including web application penetration testing, internal penetration testing, Active Directory testing, MITRE ATT&CK simulations, and vulnerability scanning. This role requires a deep understanding of network concepts and protocols, network security methodologies, and the latest Red Team tactics and strategies.
Location: Preferably based in Istanbul.
Flexibility: Primarily remote work, with the requirement to attend on-site as needed.
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Bu pozisyona SADECE DAVET EDİLENLER başvurmalıdır. Lütfen başvuru sırasında sizi kimin, ne zaman başvuruya davet ettiğini belirtiniz.
INVITATION ONLY: Please indicate who/when invited you to apply to Lostar.
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Lostar Bilgi Güvenliği A.Ş. is seeking a Cybersecurity Department Manager to strengthen our leadership in information security, IT governance, and business continuity. This role will be responsible for developing and implementing cybersecurity strategies, creating security policies, and managing the team.
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