The Principal Product Consultant role is a functional leadership role that requires a proficient knowledge of Fenergo’s SaaS solution and the delivery methodology. As a leader in the Product Consultant practice, the candidate is expected to support the growth and development of Product Consultants and to promote a high performing culture among the practice.

The Principal Product Consultant will lead by example, from execution of best practices in project delivery, including SME and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner amicably and tactfully across functional teams.

The Principal Product Consultant will also have oversight in a share of the AMER project portfolio to ensure clients realize the value of investment in Fenergo’s SaaS Solution. The candidate is expected to provide and promote best practice design and functional architecture consultancy to clients and within project teams.

In this role, the Principal Product Consultant is also expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The Principal Product Consultant will also support client solutions and sales as needed, ensuring best practice design and identifying client needs for alignment with product strategy.

The role requires occasional travel (up to 30%). Candidates must have no travel restrictions.

Main Responsibilities:

• Provide comprehensive customer demonstrations on Fenergo’s SaaS solution
• Communicate effectively with clients and be considered a confident product expert
• Challenge clients on requirements, to drive optimum solution design and aligned with configuration best practices and Fenergo product strategy
• Analyse and determine problems/opportunities and solution resolutions
• Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
• Drive internal and external communications aimed at effectively managing stakeholder expectations
• Act as an escalation point for project issues arising in assigned portfolio of projects for oversight
• Plays a supporting role in shaping the direction of the Product Consultant Practice
• Support employee development by becoming an SME in multiple parts of the Fenergo SaaS Product
• Promote and provide clear and concise documentation for seamless transfer of projects amongst team
• Implement efficiencies and improvements that drive consistent, repeatable, successful delivery
• Provide support to pre sales and sales as needed
• Keep up to date with changes in product offering and content hub
• Support the Functional Delivery Org. in regional change management efforts
• Cascade global and regional organizational goals and initiatives to the team

Required Experience & Skills

• Minimum of 10 years’ experience implementing, consulting or managing software projects and working on the vendor side
• Strong in presentation and communication skills
• Strong interpersonal/leadership skills
• Excellent written and oral communication skills
• Excellent organisation skills
• Effective listening skills
• Experience offering design solutions
• Experience leading client engagements and leading a team

Education

• Degree in Business/Technology or equivalent

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 

• Outcomes: Drive Success in every engagement  

• Respect: A collective feeling of inclusion and belonging 

• Excellence: Continuously raising the bar 

• Healthcare cover with Canada Life  
• Retirement savings plan 
• Employee Assistance Programme  
• Opportunity to earn an annual company bonus  
• 20 days PTO  
• 3 company closure days 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 
• Buddy system for all new starters 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies. 
• Defined training and role tracking to allow you see and assess your own career development and progress.  
• Work From Home set-up allowance  

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

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The Principal Product Consultant role is a functional leadership role that requires a proficient knowledge of Fenergo’s SaaS solution and the delivery methodology. As a leader in the Product Consultant practice, the candidate is expected to support the growth and development of Product Consultants and to promote a high performing culture among the practice.

The Principal Product Consultant will lead by example, from execution of best practices in project delivery, including SME and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner amicably and tactfully across functional teams.

The Principal Product Consultant will also have oversight in a share of the AMER project portfolio to ensure clients realize the value of investment in Fenergo’s SaaS Solution. The candidate is expected to provide and promote best practice design and functional architecture consultancy to clients and within project teams.

In this role, the Principal Product Consultant is also expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The Principal Product Consultant will also support client solutions and sales as needed, ensuring best practice design and identifying client needs for alignment with product strategy.

The role requires occasional travel (up to 30%). Candidates must have no travel restrictions.

Main Responsibilities:

• Provide comprehensive customer demonstrations on Fenergo’s SaaS solution
• Communicate effectively with clients and be considered a confident product expert
• Challenge clients on requirements, to drive optimum solution design and aligned with configuration best practices and Fenergo product strategy
• Analyse and determine problems/opportunities and solution resolutions
• Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
• Drive internal and external communications aimed at effectively managing stakeholder expectations
• Act as an escalation point for project issues arising in assigned portfolio of projects for oversight
• Plays a supporting role in shaping the direction of the Product Consultant Practice
• Support employee development by becoming an SME in multiple parts of the Fenergo SaaS Product
• Promote and provide clear and concise documentation for seamless transfer of projects amongst team
• Implement efficiencies and improvements that drive consistent, repeatable, successful delivery
• Provide support to pre sales and sales as needed
• Keep up to date with changes in product offering and content hub
• Support the Functional Delivery Org. in regional change management efforts
• Cascade global and regional organizational goals and initiatives to the team

Required Experience & Skills

• Minimum of 10 years’ experience implementing, consulting or managing software projects and working on the vendor side
• Strong in presentation and communication skills
• Strong interpersonal/leadership skills
• Excellent written and oral communication skills
• Excellent organisation skills
• Effective listening skills
• Experience offering design solutions
• Experience leading client engagements and leading a team

Education

• Degree in Business/Technology or equivalent

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 
• Outcomes: Drive Success in every engagement  
• Respect: A collective feeling of inclusion and belonging 
• Excellence: Continuously raising the bar 

• Medical, Dental and Vision Cover via Cigna  
• Cobra Coverage 
• Salary range of $140k - $170k per year
• Employee Assistance Programme via Cigna  
• 401k 
• Life, Accident and Disability Cover via Cigna  
• Savings and Transformation Scheme  
• Opportunity to earn an annual company bonus  
• 20 days PTO  
• 3 company closure days 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Buddy system for all new starters 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies. 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Complimentary lunches in the office  
• Work From Home set-up allowance  
• Savings Accounts  

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

See more jobs at Fenergo

Apply for this job

About us

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability.  

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  

The Client Solutions teams are at the forefront of our companies’ successful and ongoing growth strategy.  Our focused role is to work closely with prospect clients to present and demonstrate the capabilities of the platform. Building on our extensive industry experience, we help our clients to align their tactical and strategic business challenges with the Fenergo Product.  We demonstrate how we can help them delivery meaningful and rapid improvements within their organization.   

We pride ourselves in building strong client relationships and, in collaboration with our customers, driving industry leading change. We have an extensive client-base within the financial services industry, and we strive to continuously add value to our customers. 

This role requires in-depth knowledge of Client Lifecycle Management from a functional, technical, implementation and operational perspective.  The role will require strong communication and stakeholder management skills in a multi-cultural context. This is predominantly a client facing role and requires the individual to quickly understand critical client needs, draw on industry best practice and subsequently outline the optimal solutions. 

The role will require close interaction with our APAC Head of Sales, APAC Regional Lead for Client Solutions whilst working alongside the Australasia Sales team daily.  As a team, you will plan and execute the strategy to best support our prospect needs using the Fenergo platform as the technology of choice.   The Client Solutions Team will provide the detailed technical and functional support throughout the sales cycle including demonstrations of the product, solutioning workshops and senior client level support.  Our approach is client-focused and consultative.  We seek to get the best result for our clients through a deep understanding on their goals and how best to achieve them. 

The scale of the opportunity means the individual will strive to be self-sufficient for day-to-day presales activities.  This is an opportunity for a self-starter who enjoys building teams, working with clients, and solving problems on behalf of our clients. 

Similarly, we work closely with our product team identifying gaps and opportunities to directly contributing to the product roadmap and our future success. 

What does this role entail?  

• Working Directly with the Regional APAC Client Solutions Lead, Head of Sales for APAC and Australasia sales team, to plan and execute sales opportunities from qualify through to closure within the region. 

• Clearly communicate the product capabilities of the Fenergo platform and aligning these with client specific needs ensuring that the Fenergo application is presented in the best light with new and existing customers through; RFP responses, product demonstrations, solutioning workshops and project scope assessments. 

• Delivering “Proof of Concept” and “Proof of Value” services based on high level specifications with limited details. This includes working closely with our technical teams to deliver these often within a tight deadline. 

• Lead and conduct onsite engagements to understand customer processes, requirements and facilitate architecture / solution discussions to clearly identify the client challenges and opportunities. 

• Work with prospect clients to align their tactical and strategic challenges through implementing the Fenergo product across their organization. 

• Proactively scope the functional and technical requirements to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the Fenergo. 

• Use knowledge of competitive solutions along with deep financial domain knowledge to help the sales organization to propose the most optimal solution for the customer. 

• Maintain and expand working knowledge of the Fenergo product. Provide feedback to the product organization on enhancements. 

• Take ownership and responsibility for quality and usability of all prospect / client deliverables within Australasia. 

Organization & Team collaboration  

• Lead the client solutions team in Australasia to deliver effective and consistent presentations and product demonstrations.  

• Drive best practice adoption within the Australasia team and APAC region. 

• Drive improvements by identifying opportunities for delivery efficiencies, whether process or tooling related, resolving, and rolling out to the APAC and global team. 

• Play a key role in shaping the Australasia region feeding into the Global Client Solutions Strategy. 

• Effectively manage multiple priorities under tight deadlines, prioritizing conflicting demands, organize time and resources to deliver solid and consistent results for the business and bring assignments to successful close. 

• Working with global team members and cross functional teams including professional services, product engineering, sales, and product management to achieve deadlines and meet client expectations. 

• Feeding details of technical improvements into the Product and Engineering Teams. 

• Ensures that sales and professional services organizations are properly aligned to achieve client and sales objectives. 

• Build strong relationships within the project team, client teams and internal product management team. 

• Keep abreast of product, regulatory and industry changes. 

• Direct line management responsibilities for Australasia team members. 

• Work Closely with other Regional Teams on Global Enterprise Accounts. 

• Support employee development through development of own expertise, both product and industry related, and sharing knowledge through training and mentoring. 

• Drive employee development agenda, supporting team members realize their goals. 

• Demonstrate honesty within the team, keep commitments and behave in a consistent manner. 

• Directing, mentoring, and coaching of other staff members. 

Desired Experience  

• 7+ years of experience with proven success in software sales to financial services industry 

• Strong sales experience in A/NZ working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives. 

• Excellent interpersonal skills build trusted internal and external relationships. 

• Results driven, self-starter that can excel in a fast-paced environment. 

• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude. 

Skills that could make the difference.  

The is Australia based (Sydney). But It will require regular travel to work face-to-face with our clients and prospect clients across greater Australia and New Zealand. 

The role reports into the Regional Head APAC Client Solutions with a matrix reporting line to the Global Head of Client Solutions based in London and the Head of APAC Sales in Sydney. 

We are looking to select a candidate who is passionate about using technology to solve our client’s challenges.  This is a strong peer internal network to support the role and regular contact with the C-Suite within the organization. 

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs.   

• Collaboration: Working together to achieve our best 

• Outcomes: Drive Success in every engagement  

• Respect: A collective feeling of inclusion and belonging 

• Excellence: Continuously raising the bar 

What's in it for you?

• Comprehensive health coverage for employees and their dependents
• Access to Private Health Insurance (Hospital & Extras) through GU Health for employees and their dependents
• Life Assurance coverage
• Generous annual leave entitlement of 23 days
• Employees are required to take 3 company-designated days as leave out of the 26 days holiday allowance
• Flexible Work from Home Policy allowing for up to 4 days per month
• Enjoy the benefit of flexible working hours
• Upon joining, employees will receive a Work from Home allowance (approximately AUD 780)
• Engage in regular social activities such as park runs, trips to the theatre, painting workshops, and boat trips

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

See more jobs at Fenergo

Apply for this job

About Us

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. 

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What Does This Role Entail?

Are you passionate about developing innovative software solutions? We are seeking a talented and motivated Senior Engineer to join our dynamic team working on fighting the financial crime through a transaction monitoring solution. This is an exciting opportunity to work on cutting-edge product features, collaborate with experienced professionals, and contribute to the growth and success of Fenergo. If you thrive in a fast-paced environment and have a strong foundation in software development, we would love to hear from you.

You Should Be

• A software engineer who thinks about complex systems, the components that make them and opportunities to simplify them
• Excited about imagining ways to solve business problems using technology
• Passionate about using cloud computing and cloud-based services to deliver software solutions to customers
• Hold yourself and others to high-quality standards and help people meet that level
• Take pride in working on projects to successful completion involving a wide variety of technologies and systems
• Thrive in a collaborative environment where engineering, product, sales and leadership come together to produce world class software

Key Expectations

• 3-5 years of experience developing and maintaining highly available backend systems
• Experience building scalable cloud native (SaaS) applications
• Strong experience in Python Development
• Experience with AWS cloud infrastructure and AWS Services (Lambdas, Redshift, DynamoDB, Elastic search, SNS, SQS, ..)
• Understanding of modern software engineering practices in areas like CI/CD, test automation, microservices, distributed systems, and data management
• Computer science bachelor’s degree or relevant experience

Nice to have

• DevOps/IaC experience (e.g. Kubernetes, Pulumi, CDK)
• Experience working with Javascript frameworks
• Experience with Real-time systems

Our Promise To You

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar

• Healthcare cover through the VHI 

• Company pension contribution  

• Life assurance/ Income protection 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 

• Buddy system for all new starters 

• Collaborative working environment 

• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

See more jobs at Fenergo

Apply for this job

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.

If you are hard-working, diligent, self-motivated and enjoy being compensated for your success then we want to hear from you. If you like to hustle, collaborate and succeed then you will enjoy this role. If you want to be at the forefront of technological development and regulatory change then we are the firm for you.

What does this role entail?

• Help to shape the design of a global advisory, consulting and systems integration partner program in the region
• Execute the strategy for global advisory, consulting and systems integration partners in the region, combining best practices with market leading innovation to deliver a standout partner experience
• Roll out the program regionally, with a view to driving a consistently high-quality partner experience across different countries and time zones
• Drive revenue through, and manage a co-sell motion to increase software sales with, and through, global and regional advisories and systems integrators
• Build and manage strategic relationships with partnership executives and sales executives to ensure the highest levels of efficient operational interaction, with the objective of creating or accelerating new business within region
• Identify and create well-qualified opportunities for sales teams to engage and support partners throughout the sales cycle; driving or assisting as needed
• Build and manage partner business plans, ensuring there are clear and mutually agreed targets to drive partner success
• Develop co-marketing opportunities with partners and execute marketing plans that create opportunities for new business
• Leverage existing relationships within known partner organizations to develop deep and trusted advisory, consulting and systems integration relationships
• Collaborate with senior sales executives and their field sales teams on opportunities sourced or influenced by partnership initiatives
• Provide input into competitive sales enablement collateral and tools in the form of presentations, briefs, white papers and web site content to support Fenergo’ s solution within the partner’s offering
• Drive Fenergo’s field sales engagement with partners in co-sell, reseller, referral and teaming models
• Negotiate legal and financial agreements to underpin the partner models which are prioritised as part of the regional strategy
• Manage partners effectively with a clear governance process, with executive quarterly business reviews, monthly status meeting, and other governance activities as required
• Work with the Global Advisory and Systems integration partner program lead to identify opportunities for improvement and deliver these into the program, and or wider Fenergo business
• Work closely with the broader partner team to ensure that partners are on-boarded effectively, enabled, trained and certified and fully supported in their partner engagement with Fenergo.

Desired Experience

• Minimum 3-5 years of working in a scale up software company working in Partnership and Alliances, in a business development capacity, with a proven track record of generating software licence revenue through partnerships
• Must have experience working internationally
• Must have experience of working with a wide array of partnership models – MSP, Reseller, Implementation etc.
• Proven track record of consistently meeting or exceeding assigned goals and targets
• Practical problem-solving capabilities with a ‘get it done’ attitude.
• Ability to create buy-in, both internally and externally, to overcome potential hurdles in adoption of successful thriving Partner business.
• Strong communication skills and relationship building skills, comfortable working with C-level executives and building relationships across senior executives across client and partner organizations
• Ability to shape, develop and drive new go-to market strategies and propositions with partners
• Great written and oral communications including compelling presentation skills
• Team player with desire to be a help improve a strong team, and develop themselves
• Believes that work should be fun, challenging and a rewarding experience

Nice to have / Skills that could make the difference.

• Degree in Business/Technology or equivalent
• Background in the Banking, Financial Services or Insurance sector (BFSI) in a sales, relationship management or senior operations role, and who has experience of delivering consulting, advisory services and systems integration of mission critical software platforms into Financial institutions.
• A passion for how technology and innovation can help solve the serious challenges that our customers face every day in fighting financial crime.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Comprehensive healthcare coverage through Bupa
• Company pension contribution
• Life assurance, income protection, and critical illness plan
• 25 days of annual leave
• 3 company days
• A very competitive commission plan
• Workplace nursery benefit
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, including flexible working hours, work from home policy, a cycle scheme, a sports and social committee, and more
• Buddy system for all new starters
• Collaborative working environment
• Extensive training programs, both in the classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies
• Defined training and role tracking to allow you to see and assess your own career development and progress
• Active sports and social club

Diversity, Equality and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.

If you are hard-working, diligent, self-motivated and enjoy being compensated for your success then we want to hear from you. If you like to hustle, collaborate and succeed then you will enjoy this role. If you want to be at the forefront of technological development and regulatory change then we are the firm for you.

What does this role entail?

• Help to shape the design of a global advisory, consulting and systems integration partner program in the region
• Execute the strategy for global advisory, consulting and systems integration partners in the region, combining best practices with market leading innovation to deliver a standout partner experience
• Roll out the program regionally, with a view to driving a consistently high-quality partner experience across different countries and time zones
• Drive revenue through, and manage a co-sell motion to increase software sales with, and through, global and regional advisories and systems integrators
• Build and manage strategic relationships with partnership executives and sales executives to ensure the highest levels of efficient operational interaction, with the objective of creating or accelerating new business within region
• Identify and create well-qualified opportunities for sales teams to engage and support partners throughout the sales cycle; driving or assisting as needed
• Build and manage partner business plans, ensuring there are clear and mutually agreed targets to drive partner success
• Develop co-marketing opportunities with partners and execute marketing plans that create opportunities for new business
• Leverage existing relationships within known partner organizations to develop deep and trusted advisory, consulting and systems integration relationships
• Collaborate with senior sales executives and their field sales teams on opportunities sourced or influenced by partnership initiatives
• Provide input into competitive sales enablement collateral and tools in the form of presentations, briefs, white papers and web site content to support Fenergo’ s solution within the partner’s offering
• Drive Fenergo’s field sales engagement with partners in co-sell, reseller, referral and teaming models
• Negotiate legal and financial agreements to underpin the partner models which are prioritised as part of the regional strategy
• Manage partners effectively with a clear governance process, with executive quarterly business reviews, monthly status meeting, and other governance activities as required
• Work with the Global Advisory and Systems integration partner program lead to identify opportunities for improvement and deliver these into the program, and or wider Fenergo business
• Work closely with the broader partner team to ensure that partners are on-boarded effectively, enabled, trained and certified and fully supported in their partner engagement with Fenergo.

Desired Experience

• Minimum 3-5 years of working in a scale up software company working in Partnership and Alliances, in a business development capacity, with a proven track record of generating software licence revenue through partnerships
• Must have experience working internationally
• Must have experience of working with a wide array of partnership models – MSP, Reseller, Implementation etc.
• Proven track record of consistently meeting or exceeding assigned goals and targets
• Practical problem-solving capabilities with a ‘get it done’ attitude.
• Ability to create buy-in, both internally and externally, to overcome potential hurdles in adoption of successful thriving Partner business.
• Strong communication skills and relationship building skills, comfortable working with C-level executives and building relationships across senior executives across client and partner organizations
• Ability to shape, develop and drive new go-to market strategies and propositions with partners
• Great written and oral communications including compelling presentation skills
• Team player with desire to be a help improve a strong team, and develop themselves
• Believes that work should be fun, challenging and a rewarding experience

Nice to have / Skills that could make the difference.

• Degree in Business/Technology or equivalent
• Background in the Banking, Financial Services or Insurance sector (BFSI) in a sales, relationship management or senior operations role, and who has experience of delivering consulting, advisory services and systems integration of mission critical software platforms into Financial institutions.
• A passion for how technology and innovation can help solve the serious challenges that our customers face every day in fighting financial crime.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Comprehensive healthcare coverage through Bupa
• Company pension contribution
• Life assurance, income protection, and critical illness plan
• 25 days of annual leave
• 3 company days
• A very competitive commission plan
• Workplace nursery benefit
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, including flexible working hours, work from home policy, a cycle scheme, a sports and social committee, and more
• Buddy system for all new starters
• Collaborative working environment
• Extensive training programs, both in the classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies
• Defined training and role tracking to allow you to see and assess your own career development and progress
• Active sports and social club

Diversity, Equality and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

About Us 

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. 

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities. 

What Does This Role Entail?

Are you passionate about developing innovative software solutions? We are seeking a talented and motivated Staff Engineer to join our dynamic team working on fighting the financial crime through a transaction monitoring solution. This is an exciting opportunity to work on cutting-edge product features, collaborate with experienced professionals, and contribute to the growth and success of Fenergo. If you thrive in a fast-paced environment and have a strong foundation in software development, we would love to hear from you.

You should be able to

• Work with architecture and development teams to deliver low-level design for technical implementations
• Coach and mentor team members in their implementation of these low-level designs and where necessary writing code to get them started or unblocked on difficult technical tasks.
• Deliver using Agile methodologies while also enabling Agile process improvements within your teams.
• Champion delivery principles across Engineering, Architecture and Quality
• Challenge the status quo, help us improve by suggesting new technologies and approaches

Key Expectations

• Strong experience in Python Development, including hands on coding experience
• Proven track record in leading building SaaS products
• Experience with AWS cloud infrastructure and AWS Services (Lambda, Redshift, DynamoDB, Elastic search, SNS, SQS, ..)
• Experience of the DevOps lifecycle including the CI/CD practices
• Full stack - design, build, test, deliver and support
• Experience with estimating delivery times and splitting functional requirements into smaller technical deliverables

Our Promise To You

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar

• Healthcare cover through the VHI 

• Company pension contribution  

• Life assurance/ Income protection 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 

• Buddy system for all new starters  
• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

As a Senior Project Manager, you will be responsible for delivering projects within a global environment. You will be required to manage and co-ordinate the end-to-end project activities from initiation to implementation including project set-up, kick-off, requirements analysis, solution design, build, test, production implementation, post implementation review, issue resolution, status reporting and lessons learned. You work on multiple projects while leading and co-coordinating cross-organizational teams responsible for the overall delivery of an assigned project.

This position is a full-time, fixed-term 12-month contract role, with the opportunity of extension and/or permanency. 

Key Expectations

• Project Leadership:Responsible for the complete ownership of projects from initiation to customer handover and project closure. Lead multiple SaaS implementation projects from initiation through delivery, ensuring alignment with client objectives, company goals, and the SaaS offering. 
• Stakeholder Management:Be the primary point of contact for clients and internal teams, facilitate communication and manage expectations. 
• Planning and Resource Management:Responsible for project planning, financials and resource allocation, working with virtual teams in a matrix organisation.  
• Risk Management:Identification and management of Risks and Issues throughout the project
• Reporting- Provide regular updates to senior management and clients on project status, including progress and financials, risks and issues. 

Competencies: 

• Client Focused: Dedicated to meeting the expectations and requirements of internal and external customers. 
• Leadership: Able to manage competing demands and adapt to changing circumstances. 
• Technical Acumen: Knowledge of SaaS technologies and CLM solutions for managing technical aspects of projects. 
• Conflict Resolution: Skilled in resolving conflicts and addressing issues that arise during project execution. 

Desired Experience

Education: 

• Bachelor’s degree in Business Administration, Information Technology, or a related field 

Experience: 

• Minimum of 8+ years’ experience managing IT projects and working on the vendor side with at least 3 years in a SaaS environment. Proven experience in managing concurrent implementation projects in Financial Services and CLM is a plus. 

Skills: 

• Proficiency in project management tools (e.g. MS Project, Jira) 
• Strong leadership and team management skills 
• Strong and proven experience in client/stakeholder facing roles 
• Demonstrates strong communication and interpersonal skills. 
• Possesses strong problem-solving and analytical skills, identifies early warning indicators, and makes informed decisions 
• A solid grasp of various delivery methods and project management practices (e.g., PMP, PRINCE 2) 

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Private healthcare cover 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Director of Sales, you would play a significant role in generating business for the region across new and existing customers.

What does this role entail?

• Meeting or surpassing sales/revenue targets by acquiring new clients to support the company's overall growth objectives.
• Working across a greenfield territory with the opportunity to work across and contribute to enterprise sales motions on a global scale 
• Managing of the entire sales cycle, including lead generation, qualification, and overall pipeline management and development.
• Collaborating with our Demand Generation and Marketing teams on creating and implementing a structured prospecting plan aimed at mid-large companies across various industries. This involves selling software solutions and consulting services to C-level executives, management teams, and end users.
• Establishing effective relationships with key decision makers within customer or prospect organizations to sell them the best products and services to address their needs and enhance cost efficiency.
• Negotiating legal and financial agreements, such as NDA's and MSA's.
• Cultivating and managing strategic relationships with operational and executive staff or prospects to ensure the highest levels of operational efficiency.
• Leveraging existing relationships within partner organizations to establish deep and trusted advisory relationships and generate new deal leads.

Desired Experience

• Having excellent interpersonal skills is crucial for building trusted internal and external relationships. This involves being able to communicate effectively, actively listen, empathize, and collaborate with others to achieve common goals.
• Being results-driven means being motivated and focused on achieving objectives and delivering high-quality outcomes. As a self-starter, you should be able to take initiative, work independently, and be proactive in identifying and addressing challenges in a fast-paced environment.
• Dynamic interpersonal skills are essential for success in this role. This includes being assertive when necessary, having an impactful communication style that can influence actions and business decisions, maintaining a high energy level and demonstrating a bias for action, earning high credibility and respect from colleagues, and approaching tasks with enthusiasm and a positive attitude.

Nice to have / Skills that could make the difference. 

• 6+ years of experience with proven success in software sales to the financial services industry
• Experience selling to banking customers across the DACH region, specifically;
• Commerzbank, Deutsche Bank, UniCredit, DZ Bank, KfW, Erste Group, Raiffeisenbank International.

• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives

What we value 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our clients needs.  

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement 
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

 As a Client Partner at Fenergo, you will be responsible for managing a portfolio of clients through their life cycle from delivery through to post-implementation.  You will play a crucial role in ensuring client satisfaction, fostering strong relationships, and identifying opportunities for upselling Fenergo's products and services. If you are passionate about client success, have a strategic mindset, and thrive in a dynamic environment, we invite you to apply for this exciting opportunity at Fenergo.

Your Responsibilities

Client Relationship Management:

• Cultivate and maintain strong senior relationships with assigned clients.
• Serve as the senior Fenergo point of contact for client, including escalations.

Implementation:

• Work with Sales team on pricing /scoping and planning of opportunities
• Delivery ownership post contract signature, ensuring a product led approach, where the existing capability of the platform is leveraged and aligned with best practices.
• Internal client advocate for roadmap / product dependencies
• Commercial accountability for overall delivery, including margin, revenue recognition, P+L aspects of the book of work.

Portfolio Growth:

• Identify cross/up selling opportunities within the existing client portfolio.
• Collaborate with sales teams to drive revenue growth through cross/ up-selling.

Strategic Planning:

• Develop and execute strategic account plans to meet client needs and business objectives.
• Stay informed about industry trends and client challenges to provide proactive solutions.

Collaboration:

• Work closely with cross-functional teams, including product development and implementation, to ensure seamless service delivery
• Collaborate with internal stakeholders to address client concerns and improve overall satisfaction - Ability to influence in a matrixed model will be essential.

Client Advocacy:

• Act as a client advocate within Fenergo, ensuring that client feedback is communicated and addressed appropriately.
• Champion the value of Fenergo's solutions to clients and prospects.

Desired Experience

• Bachelor’s degree in Business, Finance, or a related field.
• Proven experience in client management within the financial services or software industry.
• Strong understanding of regulatory compliance and financial industry trends.
• Excellent communication, negotiation, and presentation skills.
• Regular travel to client sites is expected.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover with Canada Life  
• Retirement savings plan 
• Employee Assistance Programme  
• Opportunity to earn an annual company bonus  
• 20 days PTO  
• 3 company closure days 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 
• Buddy system for all new starters 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies. 
• Defined training and role tracking to allow you see and assess your own career development and progress.  
• Work From Home set-up allowance  

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

 As a Client Partner at Fenergo, you will be responsible for managing a portfolio of clients through their life cycle from delivery through to post-implementation.  You will play a crucial role in ensuring client satisfaction, fostering strong relationships, and identifying opportunities for upselling Fenergo's products and services. If you are passionate about client success, have a strategic mindset, and thrive in a dynamic environment, we invite you to apply for this exciting opportunity at Fenergo.

Your Responsibilities

Client Relationship Management:

• Cultivate and maintain strong senior relationships with assigned clients.
• Serve as the senior Fenergo point of contact for client, including escalations.

Implementation:

• Work with Sales team on pricing /scoping and planning of opportunities
• Delivery ownership post contract signature, ensuring a product led approach, where the existing capability of the platform is leveraged and aligned with best practices.
• Internal client advocate for roadmap / product dependencies
• Commercial accountability for overall delivery, including margin, revenue recognition, P+L aspects of the book of work.

Portfolio Growth:

• Identify cross/up selling opportunities within the existing client portfolio.
• Collaborate with sales teams to drive revenue growth through cross/ up-selling.

Strategic Planning:

• Develop and execute strategic account plans to meet client needs and business objectives.
• Stay informed about industry trends and client challenges to provide proactive solutions.

Collaboration:

• Work closely with cross-functional teams, including product development and implementation, to ensure seamless service delivery
• Collaborate with internal stakeholders to address client concerns and improve overall satisfaction - Ability to influence in a matrixed model will be essential.

Client Advocacy:

• Act as a client advocate within Fenergo, ensuring that client feedback is communicated and addressed appropriately.
• Champion the value of Fenergo's solutions to clients and prospects.

Desired Experience

• Bachelor’s degree in Business, Finance, or a related field.
• Proven experience in client management within the financial services or software industry.
• Strong understanding of regulatory compliance and financial industry trends.
• Excellent communication, negotiation, and presentation skills.
• Regular travel to client sites is expected.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through Bupa 
• Company pension contribution  
• Life assurance/ Income protection/ Critical illness plan 
• 25 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Workplace nursery benefit 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, cycle scheme, sports and social committee and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

 As a Client Partner at Fenergo, you will be responsible for managing a portfolio of clients through their life cycle from delivery through to post-implementation.  You will play a crucial role in ensuring client satisfaction, fostering strong relationships, and identifying opportunities for upselling Fenergo's products and services. If you are passionate about client success, have a strategic mindset, and thrive in a dynamic environment, we invite you to apply for this exciting opportunity at Fenergo.

Your Responsibilities

Client Relationship Management:

• Cultivate and maintain strong senior relationships with assigned clients.
• Serve as the senior Fenergo point of contact for client, including escalations.

Implementation:

• Work with Sales team on pricing /scoping and planning of opportunities
• Delivery ownership post contract signature, ensuring a product led approach, where the existing capability of the platform is leveraged and aligned with best practices.
• Internal client advocate for roadmap / product dependencies
• Commercial accountability for overall delivery, including margin, revenue recognition, P+L aspects of the book of work.

Portfolio Growth:

• Identify cross/up selling opportunities within the existing client portfolio.
• Collaborate with sales teams to drive revenue growth through cross/ up-selling.

Strategic Planning:

• Develop and execute strategic account plans to meet client needs and business objectives.
• Stay informed about industry trends and client challenges to provide proactive solutions.

Collaboration:

• Work closely with cross-functional teams, including product development and implementation, to ensure seamless service delivery
• Collaborate with internal stakeholders to address client concerns and improve overall satisfaction - Ability to influence in a matrixed model will be essential.

Client Advocacy:

• Act as a client advocate within Fenergo, ensuring that client feedback is communicated and addressed appropriately.
• Champion the value of Fenergo's solutions to clients and prospects.

Desired Experience

• Bachelor’s degree in Business, Finance, or a related field.
• Proven experience in client management within the financial services or software industry.
• Strong understanding of regulatory compliance and financial industry trends.
• Excellent communication, negotiation, and presentation skills.
• Regular travel to client sites is expected.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI
• Company pension contribution
• Life assurance/ Income protection
• 23 days annual leave
• 3 company days
• Annual bonus opportunity
• Work From Home set-up allowance
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more
• Buddy system for all new starters
• Collaborative working environment
• Extensive training programs, classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies
• Defined training and role tracking to allow you see and assess your own career development and progress.
• Active sports and social club
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

About Us

Fenergo develops leading SaaS financial technology solutions to improve client lifecycle management (CLM) and support regulatory compliance. We connect the world’s financial institutions with their customers to transform the overall experience and relationship. We help firms feel safe by continuously monitoring risks and ensuring regulatory compliance. By enabling operational efficiency and digital transformation, we drive value creation to solve the problems of today and anticipate those of tomorrow. Our technology enables financial institutions to transform the end-to client onboarding and lifecycle experience; continuously monitor risks and ensure regulatory compliance. 

As a Director of Sales, you would play a key role in the contributing to overall success of the business by engaging with new customers across the financial services community and solving their operational issues through offering our market leading solutions.

What does this role entail? 

• Meeting or surpassing sales/revenue targets by acquiring new clients to support the company's overall growth objectives.
• Working across a greenfield territory with the opportunity to work across and contribute to enterprise sales motions on a global scale 
• Managing of the entire sales cycle, including lead generation, qualification, and overall pipeline management and development.
• Collaborating with our Demand Generation and Marketing teams on creating and implementing a structured prospecting plan aimed at mid-large companies across various industries. This involves selling software solutions and consulting services to C-level executives, management teams, and end users.
• Establishing effective relationships with key decision makers within customer or prospect organizations to sell them the best products and services to address their needs and enhance cost efficiency.
• Negotiating legal and financial agreements, such as NDA's and MSA's.
• Cultivating and managing strategic relationships with operational and executive staff or prospects to ensure the highest levels of operational efficiency.
• Leveraging existing relationships within partner organizations to establish deep and trusted advisory relationships and generate new deal leads.

Desired Experience 

• Having excellent interpersonal skills is crucial for building trusted internal and external relationships. This involves being able to communicate effectively, actively listen, empathize, and collaborate with others to achieve common goals.
• Being results-driven means being motivated and focused on achieving objectives and delivering high-quality outcomes. As a self-starter, you should be able to take initiative, work independently, and be proactive in identifying and addressing challenges in a fast-paced environment.
• Dynamic interpersonal skills are essential for success in this role. This includes being assertive when necessary, having an impactful communication style that can influence actions and business decisions, maintaining a high energy level and demonstrating a bias for action, earning high credibility and respect from colleagues, and approaching tasks with enthusiasm and a positive attitude.

Nice to have / Skills that could make the difference. 

• 8+ years of experience with proven success in software sales to financial services industry
• Experience selling across Capital Market, specifically in the Asset Management space 
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.

What we value 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our clients needs.  

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement 
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you? 

• Comprehensive health coverage for employees and their dependents
• Access to Private Health Insurance (Hospital & Extras) through GU Health for employees and their dependents
• Life Assurance coverage
• Generous annual leave entitlement of 23 days
• Employees are required to take 3 company-designated days as leave out of the 26 days holiday allowance
• Flexible Work from Home Policy allowing for up to 4 days per month
• Enjoy the benefit of flexible working hours
• Upon joining, employees will receive a Work from Home allowance (approximately AUD 780)
• Engage in regular social activities such as park runs, trips to the theatre, painting workshops, and boat trips

Diversity, Equality, and Inclusivity

Fenergo is an equal-opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

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The Principal Product Consultant role is a functional leadership role that requires a proficient knowledge of Fenergo’s SaaS solution and the delivery methodology. As a leader in the Product Consultant practice, the candidate is expected to support the growth and development of Product Consultants and to promote a high performing culture among the practice.

The Principal Product Consultant will lead by example, from execution of best practices in project delivery, including SME and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner amicably and tactfully across functional teams.

The Principal Product Consultant will also have oversight in a share of the AMER project portfolio to ensure clients realize the value of investment in Fenergo’s SaaS Solution. The candidate is expected to provide and promote best practice design and functional architecture consultancy to clients and within project teams.

In this role, the Principal Product Consultant is also expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The Principal Product Consultant will also support client solutions and sales as needed, ensuring best practice design and identifying client needs for alignment with product strategy.

The role requires occasional travel (up to 30%). Candidates must have no travel restrictions.

Main Responsibilities:

• Provide comprehensive customer demonstrations on Fenergo’s SaaS solution
• Communicate effectively with clients and be considered a confident product expert
• Challenge clients on requirements, to drive optimum solution design and aligned with configuration best practices and Fenergo product strategy
• Analyse and determine problems/opportunities and solution resolutions
• Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
• Drive internal and external communications aimed at effectively managing stakeholder expectations
• Act as an escalation point for project issues arising in assigned portfolio of projects for oversight
• Plays a supporting role in shaping the direction of the Product Consultant Practice
• Support employee development by becoming an SME in multiple parts of the Fenergo SaaS Product
• Promote and provide clear and concise documentation for seamless transfer of projects amongst team
• Implement efficiencies and improvements that drive consistent, repeatable, successful delivery
• Provide support to pre sales and sales as needed
• Keep up to date with changes in product offering and content hub
• Support the Functional Delivery Org. in regional change management efforts
• Cascade global and regional organizational goals and initiatives to the team

Required Experience & Skills

• Minimum of 10 years’ experience implementing, consulting or managing software projects and working on the vendor side
• Strong in presentation and communication skills
• Strong interpersonal/leadership skills
• Excellent written and oral communication skills
• Excellent organisation skills
• Effective listening skills
• Experience offering design solutions
• Experience leading client engagements and leading a team

Education

• Degree in Business/Technology or equivalent

• Opportunity to work with clients and colleagues on a global scale
• Collaborative working environment
• Extensive training programs, classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting edge Fintech Product, using the latest of tools and technologies
• Competitive company benefits, such as flexible working hours, work from home policy and much more

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As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

• Collaborate closely with the sales department to understand their needs, challenges, and goals, and develop digital solutions that align with their objectives.
• Create and maintain a comprehensive digital asset library, including sales presentations, product videos, interactive demos (working with CS, publishing to YouTube), and other relevant materials that enhance the sales team's ability to effectively communicate our value proposition to clients.
• Develop and implement a digital sales enablement strategy, leveraging technology, automation, and data analytics to streamline sales processes, improve efficiency, and drive revenue growth.
• Identify and assess digital tools, platforms, and applications that can enhance the sales team's productivity, effectiveness, and customer engagement, and oversee their implementation and integration.
• Provide training and support to the sales team on using digital tools and assets effectively in combination with our established selling methodology, ensuring the teams have the necessary knowledge and skills to leverage technology for sales success.
• Collaborate with the marketing team to align digital marketing initiatives with sales objectives, ensuring a seamless integration of marketing campaigns and sales processes.
• Monitor and analyze key performance indicators (KPIs) related to sales enablement and digital initiatives, and provide regular reports and insights to the sales leadership team.
• Stay updated on the latest trends and advancements in digital sales enablement, emerging technologies, and industry best practices, and proactively identify opportunities for improvement.

Desired Experience

• Proven experience in sales enablement, digital marketing, or a related role, preferably within a B2B environment.
• Strong understanding of digital tools, platforms, and technologies used for sales enablement, such as CRM systems, sales automation software, content management systems, and data analytics tools.
• Solid knowledge of digital marketing strategies, including content marketing, lead generation, and customer journey optimization.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong project management skills, with the ability to plan, execute, and monitor digital initiatives effectively.
• Creative problem-solving abilities and a passion for innovation and continuous improvement.

Nice to have / Skills that could make the difference.

• Experience working in a scale-up environment.

Our promise to you 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.  

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best

• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Comprehensive Medical, Dental, and Vision coverage provided through Cigna
• Access to Cobra Coverage
• Employee Assistance Programme available via Cigna
• 401k retirement savings plan
• Life, Accident, and Disability Cover offered through Cigna
• Participation in a Savings and Transformation Scheme
• Opportunity to earn an annual company bonus based on performance
• Generous 20 days of Paid Time Off (PTO) annually
• 3 company closure days for designated holidays
• Access to extensive training programs, including both classroom and online options through 'Fenergo University'
• Implementation of a Buddy system for all new starters to provide guidance and support
• Opportunity to work on a cutting-edge Fintech product, utilizing the latest tools and technologies
• Defined training and role tracking to monitor and support your career development and progress
• Enjoy complimentary lunches provided in the office
• Work From Home set-up allowance to support a comfortable and efficient remote working environment 
• Salary range $90,000-$110,000 PA

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

• Collaborate closely with the sales department to understand their needs, challenges, and goals, and develop digital solutions that align with their objectives.
• Create and maintain a comprehensive digital asset library, including sales presentations, product videos, interactive demos (working with CS, publishing to YouTube), and other relevant materials that enhance the sales team's ability to effectively communicate our value proposition to clients.
• Develop and implement a digital sales enablement strategy, leveraging technology, automation, and data analytics to streamline sales processes, improve efficiency, and drive revenue growth.
• Identify and assess digital tools, platforms, and applications that can enhance the sales team's productivity, effectiveness, and customer engagement, and oversee their implementation and integration.
• Provide training and support to the sales team on using digital tools and assets effectively in combination with our established selling methodology, ensuring the teams have the necessary knowledge and skills to leverage technology for sales success.
• Collaborate with the marketing team to align digital marketing initiatives with sales objectives, ensuring a seamless integration of marketing campaigns and sales processes.
• Monitor and analyze key performance indicators (KPIs) related to sales enablement and digital initiatives, and provide regular reports and insights to the sales leadership team.
• Stay updated on the latest trends and advancements in digital sales enablement, emerging technologies, and industry best practices, and proactively identify opportunities for improvement.

Desired Experience

• Proven experience in sales enablement, digital marketing, or a related role, preferably within a B2B environment.
• Strong understanding of digital tools, platforms, and technologies used for sales enablement, such as CRM systems, sales automation software, content management systems, and data analytics tools.
• Solid knowledge of digital marketing strategies, including content marketing, lead generation, and customer journey optimization.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong project management skills, with the ability to plan, execute, and monitor digital initiatives effectively.
• Creative problem-solving abilities and a passion for innovation and continuous improvement.

Nice to have / Skills that could make the difference.

• Experience working in a scale-up environment.

Our promise to you 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.  

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best

• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI 

• Company pension contribution  

• Life assurance/ Income protection 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 

• Buddy system for all new starters 

• Collaborative working environment 

• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 16 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction.
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation.

Desired Experience

• 8+ years of experience with proven success selling SaaS solutions into Tier 1 accounts within the banking sector
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.
• Experience selling across Belgium, Netherlands and Luxembourg (BeNeLux)
• Proven track record in enterprise sales
• Excellent interpersonal skills build trusted internal and external relationships.
• Results driven, self-starter that can excel in a fast-paced environment.
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude.

Nice to have

• Previous experience selling Risk and Compliance solutions.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect:A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What's in it for you?

• Employer Pension Contribution - We value your future and support your financial well-being by making contributions to your pension plan.
• NS Business card - We provide you with an NS Business card to cover your travel expenses for work-related purposes.
• Hybrid working - We offer a flexible working arrangement that allows you to work both remotely and from the office, giving you the freedom to structure your workday according to your needs.
• Working from home set up allowance - To ensure you have a comfortable and productive remote working environment, we provide an allowance to set up your home office with the necessary equipment and supplies.
• Company Socials - We believe in fostering a strong sense of community and team spirit. To promote social bonding, we organize regular activities and events where you can connect with your colleagues outside of work.
• Bike Scheme - We encourage sustainable and healthy transportation options. Through our bike scheme, you can enjoy the benefits of cycling to work, including fitness, reduced carbon emissions, and cost savings.
• Workshops activities covering areas of wellness, L&D, and business - We are committed to your personal and professional growth. Through a variety of workshops and activities, we provide opportunities for learning, development, and overall well-being, helping you thrive in your career

Diversity, Equality, and Inclusivity

Fenergo is an equal-opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

• Collaborate closely with the sales department to understand their needs, challenges, and goals, and develop digital solutions that align with their objectives.
• Create and maintain a comprehensive digital asset library, including sales presentations, product videos, interactive demos (working with CS, publishing to YouTube), and other relevant materials that enhance the sales team's ability to effectively communicate our value proposition to clients.
• Develop and implement a digital sales enablement strategy, leveraging technology, automation, and data analytics to streamline sales processes, improve efficiency, and drive revenue growth.
• Identify and assess digital tools, platforms, and applications that can enhance the sales team's productivity, effectiveness, and customer engagement, and oversee their implementation and integration.
• Provide training and support to the sales team on using digital tools and assets effectively in combination with our established selling methodology, ensuring the teams have the necessary knowledge and skills to leverage technology for sales success.
• Collaborate with the marketing team to align digital marketing initiatives with sales objectives, ensuring a seamless integration of marketing campaigns and sales processes.
• Monitor and analyze key performance indicators (KPIs) related to sales enablement and digital initiatives, and provide regular reports and insights to the sales leadership team.
• Stay updated on the latest trends and advancements in digital sales enablement, emerging technologies, and industry best practices, and proactively identify opportunities for improvement.

Desired Experience

• Proven experience in sales enablement, digital marketing, or a related role, preferably within a B2B environment.
• Strong understanding of digital tools, platforms, and technologies used for sales enablement, such as CRM systems, sales automation software, content management systems, and data analytics tools.
• Solid knowledge of digital marketing strategies, including content marketing, lead generation, and customer journey optimization.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong project management skills, with the ability to plan, execute, and monitor digital initiatives effectively.
• Creative problem-solving abilities and a passion for innovation and continuous improvement.

Nice to have / Skills that could make the difference.

• Experience working in a scale-up environment.

Our promise to you 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.  

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best

• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through Bupa  

• Company pension contribution   

• Life assurance/ Income protection/ Critical illness plan  

• 25 days annual leave  

• 3 company days  

• Annual bonus opportunity  

• Workplace nursery benefit  

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management  

• Other competitive company benefits, such as flexible working hours, work from home policy, cycle scheme, sports and social committee and much more  

• Buddy system for all new starters  

• Collaborative working environment  

• Extensive training programs, classroom and online, through ‘Fenergo University’  

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies  

• Defined training and role tracking to allow you see and assess your own career development and progress.  

• Active sports and social club  

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

About Us

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. 

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities. 

What Does This Role Entail?

We are currently searching for a Technical Account Manager to join our Global Support Team. The Fenergo Support Team is responsible for working with our client’s IT teams to help and provide support for complex production issues with the Fenergo application. The Technical Account Manager will be the primary support contact for assigned clients and will be responsible to drive their issues through to resolution.

Your Responsibilities

·       Be the primary support contact for assigned accounts (1 to 4)

·       Troubleshoot technically complex issues for the assigned clients and drive them through to resolution

·       Identify and reproduce customer reported software defects and work with our internal development teams to resolve them

·       Keep customers updated on the progress of their support tickets

·       Build relationships with key business and IT stakeholders and become an expert on customer’s implementation

·       Accurately document customer issues, understand customer systems and configuration, identify problems and recommend solutions

·       Become a recognised subject matter expert in Fenergo products

·       Help customers achieve their business goals by providing proactive recommendations and best practices related to the Fenergo application

·       Build relationships and work with Product, Professional Services, Customer Success and the wider Support Team to address customers issues.

·       Actively communicate both internally and externally on the progress of the incidents

Key Expectations

Technical Skills:

·       Good understanding of Windows and Linux Operating Systems Administration

·       Strong knowledge of TCP/IP, DNS, HTTP, Active Directory, IIS and other web and network technologies.

·       Good understanding of database technologies and ability to write basic SQL queries to troubleshoot and correct data issues.

·       Knowledge of programming or scripting languages is an advantage

Required:

·       5+ years’ working experience in one or more of the following: Technical Support, Enterprise Architecture, Software Consultant, Development

·       Bachelor’s degree in Computer Science, Computer Engineering or similar discipline is a plus

·       Strong analytical, problem solving and troubleshooting skills

·       High level of self-motivation with a strong desire to solve problems and ability to multi-task following priorities and adhering to SLAs

·       Experience in dealing with large, complex, distributed systems scale business.

·       Ability to communicate clearly and effectively both verbally and in writing with customers and internal teams

·       Leadership skills to inspire a team across multiple locations that are outside your direct chain of command.

·       Demonstrated Customer focus and empathy

·       Ability to maintain self-control and objectivity while defusing stressful customer situations.

·       Some travel may be required to customer sites and other Fenergo offices (up to 20%)

Our Promise To You  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 

• Outcomes: Drive Success in every engagement  

• Respect: A collective feeling of inclusion and belonging 

• Excellence: Continuously raising the bar 

• Private healthcare cover 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 

• Buddy system for all new starters 

• Collaborative working environment 

• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

A Fenergo Solution Architect is a versatile professional who plays a pivotal role in designing and delivering solutions using Fenergo products. They combine technical expertise with strategic thinking, ensuring that solutions align with business goals and are optimized for the Fenergo offering.

Your Responsibilities

Solution Design and Delivery:

• Design and deliver solutions for enterprise-grade customers using Fenergo's SaaS product offering.
• Recommend the best solution based on given requirements.
• Articulate trade-offs involved in choosing one solution over another - ensuring that the chosen solution can is sustainable.
• Deliver on time.
• Highlight technical decisions impact and risk on business operations.

Holistic Approach:

• Bring together technology, people, and processes using governance.
• Utilize expert communication and listening skills to ensure solutions meet business needs.

Big Picture Thinking:

• Be a big picture thinker while also possessing in-depth problem-solving skills. (Think strategically, execute tactically)
• Have broad and deep technical knowledge specific to Fenergo products with both the functional and technical characteristics.

Leadership and Collaboration:

• Act as a trusted advisor and leader, partnering with business stakeholders and executives.
• Work with the client's technical teams to ensure practices are followed.
• Translate business needs into a technical vision.
• Contribute to the global practices and patterns.
• Roll up complex topics into executive summaries for non-technical stakeholder engagement.

Proofs-of-Concept (POCs):

• Build POCs for solutions that teams can iterate on. Provide rapid prototype of solution design to convey detail and ensure detailed design patterns are provided to clients.
• Guide builders in executing technical visions with the Fenergo ecosystem.

Problem Resolution:

• Serve as the technical escalation point for any technical issues on the path to a production go live.
• Leverage experience as a highly experienced problem solver within the Fenergo ecosystem.

Core Competencies:

Business Architecture:

• Analyzing Business Processes and Requirements: Understanding and analysing business requirements and processes to ensure that proposed technical solutions align with the organization's business goals and objectives. (IE: Fit Analysis to TOM)
• Strategic Planning: Developing strategic plans to enhance business operations through technology. This includes assessing the impact of new technologies on business processes and proposing changes to optimize performance. (IE: Feature release adoption)
• Stakeholder Engagement: Collaborating with business leaders and stakeholders to understand their vision and translate it into actionable technology strategies.

Data Architecture:

• Data Modelling and Design: Designing and overseeing the implementation of data storage solutions, ensuring they are scalable, secure, and efficient.
• Data Governance and Compliance: Ensuring compliance with data governance policies and regulations (IE: GDPR). Implementing measures for data security, quality, and integrity.
• Data Integration and Management: Overseeing the integration of new data sources and managing the lifecycle of data across the organisation.

Application Architecture:

• Designing Application Solutions: Creating architectural designs for software applications that meet the business requirements and are scalable, reliable, and maintainable. (IE: Integration Application Solutions)
• Application Portfolio Management: Overseeing the application portfolio to ensure alignment with business needs and technology trends. Mapping product portfolio to client ecosystem.
• Quality Assurance: Ensuring that application designs meet quality standards and performance requirements, Non-Functional Delivery (NFRs)

Technology Architecture:

• Infrastructure Planning: Designing and planning IT infrastructure that supports the organization's technology needs, including cloud services, networks, and hardware.
• Emerging Technologies: Keeping abreast of emerging technologies and assessing their potential impact on the client's technology strategy.
• Disaster Recovery and Security: Developing strategies for disaster recovery and maintaining the security of the technology infrastructure.

Key Expectations

Collaboration and Communication:

• Utilize strong collaboration skills for Fenergo project networks
• Demonstrate excellent communication skills
• Identification and Communication of risk to adoption, implementation or reputation.
• Ability to provide experience-based advice and/or analogy-based content to negotiate challenging topics.

Analytical Skills and Solution Design:

• Apply Fenergo-specific solution development controls
• Apply analytical skills to assess and understand Fenergo technology and requirements
• Apply knowledge of Fenergo-specific web-based security practices
• Utilize experience in Fenergo-specific Engineering & Software Architecture Design

Industry knowledge:

• Have an overarching knowledge around cloud native technologies
• Apply knowledge of web-based security such as OAuth2, OIDC, PKI, etc
• Apply familiarity with integration patterns and designs with an event driven SaaS offering
• Experience with complex distributed compute and service-based architecture

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar

• Healthcare cover through the VHI 
• Company pension contribution  
• Life assurance/ Income protection 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

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