Deadline Date: Friday 29 November 2024

Requirement: LOGFAS Subject Matter Expert

Location: Off-Site

Note:Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs

Period of Performance: 2025 BASE period: January 2025 – July 2025

• 2025 Option: July – December 2025

• 2026 Option: 1st January 2026 until 31st December 2026

• 2027 Option: 1st January 2027 until 31st December 2027

Required Security Clearance: NATO Secret

1 INTRODUCTION

The NATO Information and Communication Agency (NCI Agency) located in Mons, Belgium, is currently involved in the development of new capabilities for NATO as well as in the support of existing capabilities. In the light of these activities, the C2 Centre is looking for an experienced Subject Matter Expert (SME) of the Logistics Functional Area Services (LOGFAS) suite of applications. This LOGFAS SME shall work remotely as part of an integrated team in activities such as testing of the application, updating documentation and supporting users in the acceptance testing.

2 SCOPE OF WORK

Under the direction of the NCI Agency team, the LOGFAS SME shall test and support LOGFAS software modules. This includes the following activities:

• Participate in daily status update meetings, sprint planning, sprint retrospectives and other meetings, in person via electronic means.

• Participate in requirements elicitation, analysis and design discussions.

• Support bug fixing and stability improvements.

• Create and run test cases.

• Create and update documentation.

• Support users in the acceptance testing.

• Support the operations and maintenance of LOGFAS.

• Investigate the best ways to solve problems, including documenting and presenting pros and cons to the team.

The work shall be carried out by remotely accessing the NCI Agency engineering facilities.

The contractor shall be part of a team (manager, technical lead, software developers, subject matter experts, etc.) and shall work using an Agile and iterative approach using multiple sprints.

Each sprint has a duration of ten (10) working days. The calendar duration of sprints can vary, for example because of holidays during a sprint, but the number of working days in each sprint is the same. The default calendar duration of sprints shall be agreed with the manager. For example, the default calendar duration could be agreed to be two weeks per sprint (‘full time’), or the default calendar duration could be agreed to be five weeks per sprint (‘part time’), etcetera.

The scope of each sprint shall be agreed with the manager and the technical lead during the sprint-planning meeting. At the end of each sprint, a detailed report of the activities conducted shall be submitted.

3 DELIVERABLES AND PAYMENT MILETONES

The following deliverables are expected in 2025 from the work on this statement of work:

01 Sprints for LOGFAS Subject Matter Expert

Quantity: 20

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2025

End Date: 31 Dec 2025

Each sprint has a duration of ten (10) working days. At the end of each sprint, a detailed report of the activities conducted shall be submitted.

The payment will be dependent upon successful acceptance of Annex B – Certificate of Acceptance, including the EBA Receipt number.

For 2025, 2026 and 2027 additional optional sprints may be requested under the same scope, conditions and constraints.

01 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 5

NTE Total Cost (€): 24,0Payment Milestones: After Each Sprint Completion

Estimated Start Date: July 2025

End Date: 31 Dec 2025

02 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 25

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2026

End Date: 31 Dec 2026

01 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 25

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2027

End Date: 31 Dec 2027

The NCI Agency team reserves the possibility to exercise a number of options, based on the same deliverable timeframe and cost, at a later time, depending on the project priorities and requirements.

The payment shall be dependent upon successful acceptance of Annex B – Certificate of Acceptance, including the EBA Receipt number.

4 COORDINATION AND REPORTING

The contractor shall provide services off-site.

The contractor shall participate remotely in daily status update meetings, sprint planning, sprint retrospectives and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to project manager’s instructions.

For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date. The format of this report shall be a short email to the project manager mentioning briefly the work held and the achievements during the sprint.

5 SCHEDULE

This task order will be active immediately after signing of the contract by both parties.

For 2025, services are expected to be provided from 1 January 2025 to 31 December 2025.

If the 2026 option is exercised, the period of performance will extend from 1 January 2026 to 31 December 2026.

Similarly, if the 2027 option is exercised, the period of performance will run from 1 January 2027 to 31 December 2027.

6 SECURITY

A NATO security clearance (NS) is REQUIRED.

7 CONSTRAINTS

All the documentation provided under this statement of work will be based on NCI Agency templates or agreed with project point of contact.

All documentation and work items will be stored under configuration management and/or in the provided NCI Agency tools.

8 PRACTICAL ARRANGEMENTS

The contractor may be required to travel to other sites within NATO for completing these tasks.

Travel arrangements will be the responsibility of the contractor and the expenses will be reimbursed in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive.

The services provided under this SOW must be accomplished by ONE contractor.

9 QUALIFICATIONS

[See Requirements]

6 SECURITY

• A NATO security clearance (NS) is REQUIRED.

9 QUALIFICATIONS

This scope of this work requires a subject matter expert with the following qualifications:

• Expert knowledge, as well as a working knowledge of and practical experience with the complete LOGFAS software suite.
• Practical military experience of the Movement and Transportation planning and execution, and Logistics Reporting business processes and the LOGFAS software to cover the tasks list under these duties.
• Expert knowledge of the governing NATO Logistics policy, Allied doctrine and ACO directives and procedures as well as extensive operational experience in NATO logistic processes necessary to address end-user requirements.
• Good knowledge of the NATO's Comprehensive Approach described in the Comprehensive Operations Planning Directive (COPD), deep understanding of NATO operations planning and related processes, information exchange requirements and interoperability standards to promote collaboration and information sharing using LOGFAS.
• Experience with testing software using technologies and methods to support the full software lifecycle.
• Proven ability to integrate and work in a multinational team.
• The ability to conduct all work in fluent business English

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Deadline Date: Friday 29 November 2024

Requirement: LOGFAS Subject Matter Expert

Location: Off-Site

Note:Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs

Period of Performance: 2025 BASE period: January 2025 – April 2025

• 2025 Option: April – December 2025

• 2026 Option: 1st January 2026 until 31st December 2026

• 2027 Option: 1st January 2027 until 31st December 2027

Required Security Clearance: NATO Secret

1 INTRODUCTION

The NATO Information and Communication Agency (NCI Agency) located in Mons, Belgium, is currently involved in the development of new capabilities for NATO as well as in the support of existing capabilities. In the light of these activities, the C2 Centre is looking for an experienced Subject Matter Expert (SME) of the Logistics Functional Area Services (LOGFAS) suite of applications. This LOGFAS SME shall work remotely as part of an integrated team in activities such as testing of the application, updating documentation and supporting users in the acceptance testing.

2 SCOPE OF WORK

Under the direction of the NCI Agency team, the LOGFAS SME shall test and support LOGFAS software modules. This includes the following activities:

• Participate in daily status update meetings, sprint planning, sprint retrospectives and other meetings, in person via electronic means.

• Participate in requirements elicitation, analysis and design discussions.

• Support bug fixing and stability improvements.

• Create and run test cases.

• Create and update documentation.

• Support users in the acceptance testing.

• Support the operations and maintenance of LOGFAS.

• Investigate the best ways to solve problems, including documenting and presenting pros and cons to the team.

The work shall be carried out by remotely accessing the NCI Agency engineering facilities.

The contractor shall be part of a team (manager, technical lead, software developers, subject matter experts, etc.) and shall work using an Agile and iterative approach using multiple sprints.

Each sprint has a duration of ten (10) working days. The calendar duration of sprints can vary, for example because of holidays during a sprint, but the number of working days in each sprint is the same. The default calendar duration of sprints shall be agreed with the manager. For example, the default calendar duration could be agreed to be two weeks per sprint (‘full time’), or the default calendar duration could be agreed to be five weeks per sprint (‘part time’), etcetera.

The scope of each sprint shall be agreed with the manager and the technical lead during the sprint-planning meeting. At the end of each sprint, a detailed report of the activities conducted shall be submitted.

3 DELIVERABLES AND PAYMENT MILETONES

The following deliverables are expected in 2025 from the work on this statement of work:

01 Sprints for LOGFAS Subject Matter Expert

Quantity: 10

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2025

End Date: 31 Dec 2025

Each sprint has a duration of ten (10) working days. At the end of each sprint, a detailed report of the activities conducted shall be submitted.

The payment will be dependent upon successful acceptance of Annex B – Certificate of Acceptance, including the EBA Receipt number.

For 2025, 2026 and 2027 additional optional sprints may be requested under the same scope, conditions and constraints.

01 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 15

Payment Milestones: After Each Sprint Completion

Estimated Start Date: July 2025

End Date: 31 Dec 2025

02 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 25

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2026

End Date: 31 Dec 2026

01 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 25

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2027

End Date: 31 Dec 2027

The NCI Agency team reserves the possibility to exercise a number of options, based on the same deliverable timeframe and cost, at a later time, depending on the project priorities and requirements.

The payment shall be dependent upon successful acceptance of Annex B – Certificate of Acceptance, including the EBA Receipt number.

4 COORDINATION AND REPORTING

The contractor shall provide services off-site.

The contractor shall participate remotely in daily status update meetings, sprint planning, sprint retrospectives and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to project manager’s instructions.

For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date. The format of this report shall be a short email to the project manager mentioning briefly the work held and the achievements during the sprint.

5 SCHEDULE

This task order will be active immediately after signing of the contract by both parties.

For 2025, services are expected to be provided from 1 January 2025 to 31 December 2025.

If the 2026 option is exercised, the period of performance will extend from 1 January 2026 to 31 December 2026.

Similarly, if the 2027 option is exercised, the period of performance will run from 1 January 2027 to 31 December 2027.

6 SECURITY

A NATO security clearance (NS) is REQUIRED.

7 CONSTRAINTS

All the documentation provided under this statement of work will be based on NCI Agency templates or agreed with project point of contact.

All documentation and work items will be stored under configuration management and/or in the provided NCI Agency tools.

8 PRACTICAL ARRANGEMENTS

The contractor may be required to travel to other sites within NATO for completing these tasks.

Travel arrangements will be the responsibility of the contractor and the expenses will be reimbursed in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive.

The services provided under this SOW must be accomplished by ONE contractor.

9 QUALIFICATIONS

[See Requirements]

6 SECURITY

• A NATO security clearance (NS) is REQUIRED.

9 QUALIFICATIONS

This scope of this work requires a subject matter expert with the following qualifications:

• Expert knowledge, as well as a working knowledge of and practical experience with the complete LOGFAS software suite.
• Practical military experience of the Movement and Transportation planning and execution, and Logistics Reporting business processes and the LOGFAS software to cover the tasks list under these duties.
• Expert knowledge of the governing NATO Logistics policy, Allied doctrine and ACO directives and procedures as well as extensive operational experience in NATO logistic processes necessary to address end-user requirements.
• Good knowledge of the NATO's Comprehensive Approach described in the Comprehensive Operations Planning Directive (COPD), deep understanding of NATO operations planning and related processes, information exchange requirements and interoperability standards to promote collaboration and information sharing using LOGFAS.
• Experience with testing software using technologies and methods to support the full software lifecycle.
• Proven ability to integrate and work in a multinational team.
• The ability to conduct all work in fluent business English

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Deadline Date:               Thursday 28 November 2024

Requirement Title:      SECURITY ACCREDITATION SUPPORT

Location:                         Brussels, Belgium                       

Full time on-site:           No (Hybrid)

Total Scope of the request (hours):     1672

Required Start Date:    02 January 2025

End Contract Date:       31 December 2025

Required Security Clearance:  NATO Secret

Duties and Role

The Cyber Threat Analysis Branch is responsible for providing evidence-based assessments of the cyber threat landscape to empower NATO stakeholders to make risk-informed decisions. The multidisciplinary team combines all-source data with cutting edge technologies to support and enhance the Alliance leaderships’ understanding on the nature of cyber competition and conflict. CTAB systematically identifies strategic patterns and trends in cyber space and generates tailored insights to support network defence and mission assurance with predictive analysis, cyber threat intelligence, and threat hunting.

The contractor will support the work of the OCIO and Cyber Threat Analysis Branch by supporting the security accreditation process for a cloud based environment, specifically focused on AWS (Amazon Web Services).

TASKS

To provide security accreditation support services, the contractor will work closely with the NATO Office of Security (NOS) and DevSecOps engineers to ensure that current and future improvements to the cloud environment are aligned with the security accreditation policies. The contractor will be responsible for drafting the necessary paperwork regarding processes, procedures, policies and governance. Specific tasks include:

2.1Make sure the necessary security controls are put in place in the following security control domains:

• Audit and Assurance

• Application and Interface Security,

• Business Continuity Management and Operations Resilience

• Business Continuity Management and Operations Resilience

• Change Control and Configuration Management

• Cryptography, Encryption and Key Management

• Data Centre Security, Data Security and Privacy Lifecycle Management

• Governance, Risk and Compliance

• Human Resources, Identity and Access Management

• Interoperability and Portability, Infrastructure and Virtualisation

• Logging and Monitoring, Security Incident Management, e-Discovery and Cloud Forensics

• Supply Chain Management, Transparency and Accountability

• Threat and Vulnerability Management, Universal Endpoint Management

Document how the security controls are put in place by drafting processes, procedures and policies. Work together with the engineers and developers to shape a clear picture of the cloud environment and how the team and tools interact with it. Cooperate with NOS to find the balance between security and usability.

o Measurement: Documentation in the form of procedures, policies and processes. Documentation should be of a standard that the work is easily understood and replicable.

2.2 Stakeholder Engagement:

• Collaborate with cross-functional teams, including IT, security, compliance, and management, to gather information, address concerns, and ensure alignment throughout the accreditation process.

• Serve as a subject matter expert on cloud accreditation, providing guidance and support to stakeholders.

• Participate in meetings, workshops, and presentations to communicate accreditation requirements, progress, and recommendations to stakeholders at various levels.

o Measurement: Excellent cooperation and visibility between involved teams at any point during the project. Constant engagement and interaction without being prompted.

2.3 Accreditation Process Management:

• Develop and implement an accreditation calendar with specific steps that need to be followed in accordance with NATO’s cloud directives. Plan, support, monitor and track the progress of accreditation activities, ensuring adherence to timelines and milestones. Periodically report the progress to stakeholders

o Measurement: Planning documents with clear milestones and timelines. Adherence to reasonable milestones and time tables.

LOCATION

The work is to be executed mostly remotely, but it is required to be at least one day per week on-site at the NATO HQ offices in Brussels, Belgium.

TIMELINES

The services are to be provided starting 02 January 2025 to 31 December 2025

SPECIFIC WORKING CONDITIONS

Secure environment with standard working hours, with the exception of working in non-standard working hours up to 360 hours annually.

In addition, it may exceptionally be required to work non-standard hours in support of a major Cyber Incident, or on a shift system for a limited period of time due to urgent operational needs.

TRAVEL

No travel is required.

SECURITY AND NON-DISCLOSURE AGREEMENT

The contracted individual must be in possession or capable of possessing a security clearance of NATO Secret.

A signed Non-Disclosure Agreement will be required.

• A university degree from a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 3 years of specific experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a contractor’s particular abilities or experience that is/are of interest to the OCIO; that is, at least 5 years extensive and progressive expertise in the tasks related to the function of the security accreditation support.
• NATO Secret security clearance

Mandatory

Expert level in at least three of the following areas and a high level of experience in the other areas:

• Experience in setting up AWS cloud environments.
• Experience in Linux system engineering and network engineering.
• Experience in security architecture.
• Demonstrate expertise in AWS-specific accreditation requirements, such as AWS Well-Architected Framework, AWS Security Best Practices, and AWS Compliance Programs.
• Strong knowledge of cloud security best practices, industry standards, and regulatory compliance frameworks (e.g., PIC-DSS, ISO 27001, SOC 1, SOC 2).

Desirable

• Experience with Docker and Serverless in a secure environment.
• Experience with security accreditation processes.
• Experience in the Cyber Threat Intelligence and Research domain.
• Knowledge of NATO Security Policy and supporting directives.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization.

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• Full stack web development for Publication Tracking Software (PTS) a suite of products including websites PTS, Pubs Online, and MEO Online.
• Database management
• Developing, testing, and documenting software and user manuals
• PTS customer support (telephone and email)

Required Skills:

• Experience in C#, .NET, ASP, AJAX, HTML, CSS, SQL
• Familiarity with build tools, such as Visual Studio and code management tools such as Git

Desired Technical Experience:

• Azure DevOps experience.
• Entity Framework, .NET Core, MVC, XML
• Telerik Web UI, Telerik Reports.
• Excellent written and verbal communication skills.
• Able to work independently and collaboratively with limited supervision

Security Clearance:

• SECRET- Interim required to start work

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