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Egnyte


Egnyte is looking for an amazing, data-driven SEO Manager to own, coordinate, and execute SEO strategies for Egnyte. You will be in charge of attracting organic traffic, converting that traffic into new leads & pipeline for the business. The successful candidate will be goal-oriented, possess excellent attention to detail, and have outstanding communication skills. You will work with product marketing, content creation, marketing operations teams, and an SEO agency to drive keyword ranking increases, qualified traffic, and essential business outcomes.

Egnyte is hiring a Remote PLSQL/Celigo Integration Developer

Description

JOB TITLE:PLSQL/CeligoIntegrationDeveloper

LOCATION: Remote

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

 

JOB DESCRIPTION:

We seek an experienced PLSQL/CeligoIntegrationDeveloper to join our team and play a key role in developing and optimizing our TerritoryAssignment and Master Data Management (MDM) systemsas well as help withCeligointegration projects. The successful candidate will work closely with cross-functional teams, including business analysts and data architects, to design and implement efficient, scalable solutions that support the company’s territory planning,data governance initiativesand enhance our business processes.

 

WHAT YOU’LL DO:

  • Develop, enhance, and maintain PLSQL code to support the automation of territory assignment processes.
  • Collaborate with business stakeholders to understandbusinessrequirementsand translate them into technical solutions.
  • Design and implement database structures, functions, and procedures that ensure data integrity, consistency, and high performance.
  • Work on large-scale data sets, handling various aspects of MDM such as data consolidation, validation, and enrichment.
  • Optimize and refactor PLSQL code for performance and scalability.
  • Design and implement database solutions for data quality and governance within the MDM framework.
  • Troubleshoot database issues, including performance tuning, query optimization, and debugging.
  • Collaborate with teams to integrate territory assignment and MDM processes with existing enterprise systems.
  • Design and develop integration solutions usingCeligoIntegrator.io to connect various SaaS applications.
  • Troubleshoot and optimize existing integrations for performance and reliability.
  • Maintain detailed documentation of development processes and ensure adherence to best practices for version control and testing.

YOUR QUALIFICATIONS:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience (7+ years) working as a PLSQL Developer.
  • Strong proficiency in Oracle PLSQL, including triggers, packages, procedures, and functions.
  • Experience with Master Data Management (MDM) processes and tools.
  • Experience with ETL tools like Celigo, Informatica, etc.
  • Proficiency in programming languages such as JavaScript or Python.
  • Proficiency in data modeling, database design, and working with large datasets.
  • Experience with performance tuning and query optimization in Oracle databases.
  • Strong understanding of data integration processes, ETL, and data quality.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively in a team environment and communicate effectively with both technical and non-technical stakeholders.

PREFERREDQUALIFICATIONS:

  • Familiarity with Microsoft SQL Server
  • HTML experience preferred
  • Experience with Oracle Apex
  • Knowledge of territory planning software or CRM systems (e.g., Salesforce).
  • Experience with Agile/Scrum development methodologies.

BENEFITS:

  • Competitive salaries
  • Company equity depending on role and level
  • Medical insurance and healthcare benefits for you and your family
  • Fully paid premiums for life insurance
  • Flexible hours and PTO
  • Mental wellness platform subscription
  • Gym reimbursement
  • Childcare reimbursement
  • Group term life insurance

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities.Egnytersare encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

 

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Egnyte is hiring a Remote Analytics Engineer

Description

Analytics Engineer

Poznań, Poland

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

 

Our Data Analytics team isthe central hub forEgnyte’s data infrastructure andenablesthe businessby providingdata in multiple forms. The Analytics Engineering sub-team keeps its prime focus on the data itselfbut does so while employing software engineering standards (CI/CD, code reviews,version control,etc.) and best practices to maintain a high quality of delivered solutions.

You will help us model Egnyte’s data into our Semantic Layer, redistribute the data via reverse ETL processes, maintain our data at a high quality,and provide technical guidance to analysts and businessusers.As an Analytics Engineer, you will work closely withData Analysts,playing a pivotal role in providing reliable, high-quality, and valuable data resources. You will also ensure these assets are updated and adapted as business requirements evolve. We seek someone passionate about structuring data into reusable, maintainable solutions who can bring enthusiasm to help us expand this function at Egnyte.

 

WHAT YOU’LL DO:

  • Design, build, and validate data transformation pipelines to create data models
  • Develop, maintain, and optimize the semantic layer architecture indbt, ensuring accurate and efficient data modeling that supports business intelligence, insights, and analytical needs
  • Collaborate across departments to apply our data strategy and corporate-wide data definitions that meet the demands of our fast-growing business
  • Take responsibility for delivering new data assets and enhancing the quality and functionality of existing ones
  • Promote the importance of upholding high-quality, easily maintainable data assets by following best practices and standards via internal code & data reviews
  • Oversee and refine our CI/CD process to streamline the automated deployment of high-quality code
  • Develop test cases to guarantee the continuous delivery of accurate and reliable data, safeguarding it from future changes.
  • Document our data models, logic, and the raw data itself
  • Monitor our data and solve data quality issues

 

YOUR QUALIFICATIONS:

  • You have a deep understanding of dbt (cloud or core) andcandevelop data models and create and maintaindbtarchitecture
  • You possess extensive experience in SQL, both datadefinition anddatamanipulation
  • You have experience with data tools and platforms, includingBigQuery
  • You have experience with Python tools used in data engineering
  • You have expertise in understanding business strategy and metrics
  • You havemore than3years of experience in data-related roles such as data engineering or data analytics
  • You have experience with test automation tools that ensure confident, reliable delivery
  • You are proficient with Git
  • You have experience collaborating in an Agile team environment, consistently delivering incremental value each sprint
  • You have strong written and verbal communication skills
  • You are familiar with infrastructure-as-code (IaC) using Terraform to automate cloud resources.
  • You have been exposed to data visualization tools like Tableau or Power BI to transform data into insights

 

BENEFITS:

  • Attractive salary package based on skillset.
  • Company equity depending on role and level.
  • Flexible working hours.
  • Great office space overlooking Lake Malta. We enjoy working there. We know how to effectively work in a hybrid model.
  • Your own Egnyte account with lifetime access to 50 TB of cloud storage.
  • MyBenefit: you can choose a MultiSport card or gift cards every month.
  • Private medical healthcare.
  • In-house English classes.

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

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Egnyte is hiring a Remote Senior Analytics Engineer

Description

Senior Analytics Engineer

Poznań, Poland

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

 

Our Data Analytics team is the central hub for Egnyte’s data infrastructure and enables the business by providing data in multiple forms. The Analytics Engineering sub-team keeps its prime focus on the data itself but does so while employing software engineering standards (CI/CD, code reviews, version control, etc.) and best practices to maintain a high quality of delivered solutions.

You will help us model Egnyte’s data into our Semantic Layer, redistribute the data via reverse ETL processes, maintain our data at a high quality, and provide technical guidance to analysts and business users. As a Senior Analytics Engineer, you will work closely with Data Analysts, playing a pivotal role in providing reliable, high-quality, and valuable data resources. You will also ensure these assets are updated and adapted as business requirements evolve. We seek someone passionate about structuring data into reusable, maintainable solutions who can bring enthusiasm to help us expand this function at Egnyte. This role has the potential to evolve into Team leader/Manager position.

 

WHAT YOU’LL DO:

 Develop, maintain, and optimize the semantic layer architecture in dbt, ensuring accurate and efficient data modeling that supports business intelligence, insights, and analytical needs

 Design, build, and validate data transformation pipelines to create data models

 Document our data models, logic, and the raw data itself

 Perform internal code & data reviews

 Monitor our data and solve data quality issues

 Lead initiatives to improve processes, enhance code quality, and increase the efficiency of project delivery across the team

 Collaborate across departments to apply our data strategy and corporate-wide data definitions that meet the demands of our fast-growing business

 

YOUR QUALIFICATIONS:

 You have a deep understanding of dbt (cloud or core) and are able to develop data models and create and maintain dbt architecture and strategy.

 You possess extensive experience in SQL, both data definition and data manipulation

 You are experienced with data tools and platforms, including BigQuery.

 You also have experience with Python tools used in data engineering

 You have expertise in understanding business strategy and metrics

 You have more than 5 years of experience in data-related roles such as data engineering or data analytics

 Your exceptional communication skills, both written and spoken, enable you to interact effectively with senior leaders across the company

 You are a leader who serves others, believing that the team's achievements reflect your own

 Ability to mentor team members

 Your exceptional communication skills, both written and spoken, enable you to interact effectively with senior leaders across the company

 

BENEFITS:

 Attractive salary package based on skillset

 Company equity depending on role and level

 Your own Egnyte account with lifetime access to 50 TB of cloud storage

 Great office space overlooking Lake Malta. We enjoy working there. We know how to effectively work in a hybrid model.

   MyBenefit: you can choose a MultiSport card or gift cards every month

 Private medical healthcare

 In-house English classes

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

 

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Egnyte is hiring a Remote Sr. Accounts Receivable Analyst

Description

Sr. Accounts Receivable Analyst

RemoteIndia

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

 

Our Order-to-Cash team supports our customers proactivelybyidentifying opportunities for operational improvements and system optimization. The successful candidate will have a record of success in thinking outside the box to find the optimal and scalable solutions to problems.

 

WHAT YOU’LL DO:

  • Partner with Invoicing team, Sales and Customer Success to resolve customer inquiries in a timely manner
  • Facilitate payment applications to ensure accurate payment application, including ACH/wires, checks, credit card and chargeback processing
  • Month end reconciliation of collections
  • Perform daily collection effort including executing dynamic collection and communication strategies to optimize collection channels and solutions based on the nature and history of the delinquent accounts
  • Execute and propose processes that will help automate/ expedite process/ procedures
  • Monitoring of the Accounts Receivable inbox to insure timely response, redirection, or escalation to all internal and external customer inquiries
  • Generate aging reports, collect data and provide metrics around collections as needed
  • OtherAdHocas needed

 

 

YOUR QUALIFICATIONS:

  • 4+ years of relevant experience withMid TierERP and handling customer payments
  • Superior working knowledge and experience of Microsoft Excel/ Google Sheets is a must
  • Communication: Strong verbal and written communication skills including understanding how to tailor messages towards different audiences and conveying the objective clearly
  • Problem solving: An analytical problem solver exercising common sense and practical solutions orientation
  • Accountability: A team player who leads by example, holds self-accountable for performance, takes ownership, and champions of new initiatives
  • Experience with Stripe, NetSuite &SalesForceis preferred

 

Bonus Skills:

  • Adaptability: Being able to establish appropriate priorities and switch gears in a high-paced environment and apply themselves to learning new technologies and adopting new ideas
  • Interpersonal skills: Having the intuition to identify and collaborate with appropriate stakeholders for various matters
  • Growth mindset: Welcome both positive and constructive feedback for continuous growth
  • Innovations: Think outside the box to find the optimal and scalable solution to problems
  • Attention to detail: understand the devil in the details and will take great pride in the deliverables

 

 

 

 

 

BENEFITS:

  • Competitive salaries
  • Company equity depending on role and level
  • Medical insurance and healthcare benefits for you and your family
  • Fully paid premiums for life insurance
  • Flexible hours and PTO
  • Mental wellness platform subscription
  • Gym reimbursement
  • Childcare reimbursement
  • Group term life insurance

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities.Egnytersare encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

 

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Egnyte is hiring a Remote Site Reliability Engineer

Description

Site Reliability Engineer 
Mumbai, India
 
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generated Invested Relationships
IconDescription automatically generated Fiscal Prudence
IconDescription automatically generated Candid Conversations
 
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Right now, we are looking for a Site Reliability Engineer. You will be ensuring reliability for large-scale software - we’re talking 22k+ customers, over 6000 instances across geo-distributed Data Centers and Cloud providers, as well as an average of 2k API requests per second as per New Relic. People who own their work from start to finish are integral to Egnyte’s success. Our engineers are part of the whole process: from design through coding and testing to the deployment and back again for further iterations. We are looking for a mid-level engineer eager to apply software development approaches to operations. You can, and will, touch every infrastructure level depending on the day and the project you are working on.

 
WHAT YOU’LL DO: 
  •  Maintain and monitor our environments in a 24/7 rotation system, partial night shift coverage
  •  Improve our monitoring systems, identify repetitive tasks
  •  Cooperate with international teams
  •  Identify performance challenges
  •  Document and communicate progress on resolving issues
 
 
YOUR QUALIFICATIONS:
  •  Experience in an SRE/SysAdmin/DevOps or equivalent role - at least +4 years
  •  Practical experience in managing Linux Operating Systems on the administrative level
  •  Solid Monitoring & DevOps skills
  •  Practical knowledge of container orchestration (Kubernetes, Docker)
  •  Familiarity with at least one of the monitoring tools (e.g. Icinga, Newrelic, Prometheus, Grafana, OpenTSDB)
  •  Experience with public cloud services (GCP/AWS/Azure)
  •  Coding skills in Python or Golang
  •  Ability to work effectively in a globally distributed team structure
  •  Drive to grow as a Site Reliability Engineer (we value open-mindedness and a can-do attitude)
  •  Troubleshooting skills to hunt down the root causes of issues and persistence in preventing them from happening again
  •  Experience handling large numbers of diverse systems with configuration management systems like Puppet, Ansible, Terraform
  •  Solid English skills to effectively communicate with other team members (B2 level)
 
 
BONUS SKILLS:
  •  Practical Experience using CI/CD tools like Jenkins.
  •  Incident management experience 
  •  Experience with Linux HA solutions such as HAProxy
 
BENEFITS:
 
  •  Competitive salaries
  •  Company equity depending on role and level
  •  Medical insurance and healthcare benefits for you and your family
  •  Fully paid premiums for life insurance
  •  Flexible hours and PTO
  •  Mental wellness platform subscription
  •  Gym reimbursement
  •  Childcare reimbursement
  •  Group term life insurance
 
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:
At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

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Egnyte is hiring a Remote Technical Engineering Leader (Python)

Description

Technical Engineering Leader (Python)

Poznań

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

 

The Monetization Infrastructure team is responsible for all the systems that power Egnyte’s back office: billing, customer intake, account lifecycle and many others. This highly crucial function combines strong business attachment with technical complexity due to Egnyte’s scale and strongpace of innovation. Currently, the team consists of 4 Software Engineers and 2 QA Engineers.

We seek a Technical Engineering Leader (Python) to oversee a small team of experienced engineers, with a strong emphasis on technical expertise. This role primarily involves hands-on software engineering while also embracing leadership responsibilities.

WHAT YOU’LL DO: 

  Leadthe Monetization Infrastructure engineering team in our Poland site, reporting to the Platform Engineering VP.

 Behands-on and lead from the front; provide technical inputs and direction to the group as necessary. Participate and contribute to system designs and code reviews.

  Ensurehigh quality operation of the systems under your responsibility. Drive a culture of ownership and continuous operational improvement.

  Collaboratewith key stakeholders, such as Finance, Product Management and other Engineering groups to implement end-to-end use cases and support high quality of service.

  Provide business context and supporting operations for all team members, setting up team-specific processes

 

YOUR QUALIFICATIONS:

 Managed engineering teams in SaaS product companies - Team/Tech lead experience is sufficient

  Hands-on: understand and be able to contribute to system designs. Past background as a full-stack staff engineer, or architect with a track record of releasing widely adopted solutions.

 Pastbackground in Python (mandatory) and Java (desirable).

  Understanding of cloud platforms (GCP, Azure or AWS) and infrastructure as code concepts is highly desirable.

 

BENEFITS:

● Attractive salary package based on skillset

● Company equity depending on role and level

● Your own Egnyte account with lifetime access to 50 TB of cloud storage

● MyBenefit: you can choose aMultiSportcard or gift cards every month

● Private medical healthcare

● In-house English classes

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities.Egnytersare encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

See more jobs at Egnyte

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Egnyte is hiring a Remote Sr. Customer Success Manager

Description

CUSTOMER SUCCESS MANAGER
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:
IconDescription automatically generatedInvested Relationships
IconDescription automatically generatedFiscal Prudence
IconDescription automatically generatedCandid Conversations
 
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than22,000 organizations, helping customers improve data security, maintain compliance,preventand detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.
 
The Customer Success Manager provides focus and drives consistency in the execution of various customer success and retention-related matters. As a Customer Success Manager (CSM) you will be chartered with driving product adoption, maintaining healthy partnerships, and managing the day-to-day activities with our most strategic customers to foster a “Customers for Life” environment and ensure customer retention. You are passionate about engaging your customers and expanding the business for them and us! We are looking for a highly motivated professional with the ability to work under pressure, bringinitiative to every engagement and help improve business processes to ensure overall customer success.

WHAT YOU’LL DO:
  • Become a product expert including the technicalknowledgeand practical businessapplications
  • Manage new customers after the implementation process in order to ensure successful onboarding and adoption of ourplatform
  • Develop strategic success plans for your customer segment that outline critical success factors, metrics for success, timelines, and potential issues while providing recommendations to internal and externalteams
  • Perform quarterly business reviews, product roadmap discussions, and on-site visits to ensure customer retention and successful renewal ofservices
  • Keep customers informed of process and proceduralchanges
  • Manage resolution of escalated customer issues
  • Maintain a positive working relationship with Product Management and Engineering to resolve issues and to communicate customer needs for future productenhancements

YOUR QUALIFICATIONS:
  • 3+ years of customer-facing typeexperienceor equivalent with a track record of service excellence and best practices
  • Successmanaging customer relationships at asoftware orSaaScompany
  • Proactive approach with a demonstrated capability to identify and mitigaterisk
  • Experience working across multiple, internal teams to resolve customer issues quickly andeffectively
  • Previous experience with tech companies, specifically SaaS solutions
  • Excellent communication skills (writing, listening, phone)
  • A team player capable of high performance and flexibility working in a dynamicenvironment

 

 

 

 

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+30d

Database Engineer

EgnyteRemote, India
Full TimeMemcachedredispostgressqlDesignazureapipostgresqlMySQLlinux

Egnyte is hiring a Remote Database Engineer

Description

 
Title: Database Engineer
Location: India, Remote

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

 

OurDatabase Platformteam enables Egnyte to provide customers access to their data 24/7 by providing best in class infrastructure.

We areseeking talented engineers to join our team in Mumbai or to work remotely elsewhere in India. If you’d like to contribute your skills to thedevelopment of a global product with an impressive client base, please reach out!

 

ABOUT THE ROLE

We storemultibillionfiles and multiple petabytes of data. We observe more than 11K API requests per second on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work, from start to finish, are integral. Our engineers are part of the process from design to code, to test, to deployment and back again for further iterations. You can, and will, touch every level of the infrastructure depending on the day and what project you are working on. The ideal candidate should be able to take a complex problem and execute end to end. Mentor and set higher standards for the rest of the team and for the new hires.

 

WHAT YOU’LL DO: 
  • Build, scale, and administer a large fleet of MySQL servers spread over multiple data centers with a focus on performance, scale, and high availability.
  • Monitor and troubleshoot critical performance bottlenecks for MySQL databases before it causes downtime.
  • Review and assess the impact of database schema design, topology changes prior to their implementation
  • Ensure that databases are secured, maintained, backed up, and highly available.
  • Review stress testing results and provide recommendations to development teams
  • Automate anomaly detection to surface databases with failures, IOPS, deadlocks, and other failure reasons.
  • Automate management tasks, streamline processes, and perform standard administrative functions
 
You’ll stand out if you have the following: 
  • Experience in other distributed systems like Redis, Memcached, Postgres, MongoDB.
  • Experience in managing a large fleet of database servers.
  • Knowledge of HA and scalability issues with PostgreSQL
  • Knowledge about cloud providers (Google Cloud and/or Azure)
 
YOUR QUALIFICATIONS: 
  • 4+ Years of relevant industry work experience
  • Understanding of MySQL’s (8.0+) underlying storage engines like InnoDB
  • Knowledge of Performance and scalability issues with MySQL and how to overcome them.
  • Strong experience with MySQL HA using Orchestrator/ProxySQL/Consul/Pacemaker
  • Good understanding of monitoring requirements
  • Experience in administering Linux-based systems
  • Experience with configuration management like Puppet/Ansible.
  • Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
  • Strong automation experience with at least 1 language ‘Python/Ruby/Perl/Go’ and ‘SQL’ scripting
  • Analytical skills necessary to perform troubleshooting of errors and performance issues on a large array of MySQL cluster spread over multiple data centers.
  • Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve.

 

BENEFITS:

  • Competitive salaries
  • Company equity depending on role and level
  • Medical insurance and healthcare benefits for you and your family
  • Fully paid premiums for life insurance
  • Flexible hours and PTO
  • Mental wellness platform subscription
  • Gym reimbursement
  • Childcare reimbursement
  • Group term life insurance

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities.Egnytersare encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

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+30d

Junior Database Engineer

EgnyteRemote, India
Full TimeMemcachedredispostgressqlDesignazureapiMySQLlinux

Egnyte is hiring a Remote Junior Database Engineer

Description

Title: Junior Database Engineer
 Location: India, Remote

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

OurDatabase Platformteam enables Egnyte to provide customers access to their data 24/7 by providing best in class infrastructure.

We areseeking talented engineers to join our team in Mumbai or to work remotely elsewhere in India. If you’d like to contribute your skills to thedevelopment of a global product with an impressive client base, please reach out!

 

ABOUT THE ROLE

We store multibillion files and multiple petabytes of data. We observe more than 11K API requests per second on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work, from start to finish, are integral. Our engineers are part of the process from design to code, to test, to deployment and back again for further iterations. You can, and will, touch every level of the infrastructure depending on the day and what project you are working on. The ideal candidate should be able to take a complex problem and execute end to end. Mentor and set higher standards for the rest of the team and for the new hires.

 

WHAT YOU’LL DO:   

  • Build, scale, and administer a large fleet of MySQL servers spread over multiple data centers with a focus on performance, scale, and high availability.
  • Monitor and troubleshoot critical performance bottlenecks for MySQL databases before it causes downtime.
  • Review and assess the impact of database schema design, topology changes prior to their implementation
  • Ensure that databases are secured, maintained, backed up, and highly available.
  • Review stress testing results and provide recommendations to development teams
  • Automate anomaly detection to surface databases with failures, IOPS, deadlocks, and other failure reasons.
  • Automate management tasks, streamline processes, and perform standard administrative functions
 
You’ll stand out if you have the following: 
  • Experience in other distributed systems like Redis, Memcached, Postgres, MongoDB.
  • Experience in managing a large fleet of database servers.
  • Knowledge about cloud providers (Google Cloud and/or Azure)
 
YOUR QUALIFICATIONS: 
  • 2+ Years of relevant industry work experience
  • Solid hands-on experience with both MySQL(8.0+) and InnoDB
  • Knowledge of Performance and scalability issues with MySQL and how to overcome them.
  • Experience with high-availability solutions such as replication, routers, and proxies.
  • Proficiency with various tools and technologies within the MySQL ecosystem.
  • Practical knowledge of zero-downtime procedures.
  • A good grasp of monitoring requirements.
  • Experience in administering Linux-based systems
  • Experience with configuration management like Puppet/Ansible.
  • Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
  • Strong automation experience with at least 1 language ‘Python/Ruby/Perl/Go’ and ‘SQL’ scripting
  • Analytical skills necessary to perform troubleshooting of errors and performance issues on a large array of MySQL cluster spread over multiple data centers.
  • Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve.

 

BENEFITS:

  • Competitive salaries
  • Company equity depending on role and level
  • Medical insurance and healthcare benefits for you and your family
  • Fully paid premiums for life insurance
  • Flexible hours and PTO
  • Mental wellness platform subscription
  • Gym reimbursement
  • Childcare reimbursement
  • Group term life insurance

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities.Egnytersare encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

 

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Egnyte is hiring a Remote Sales Operation Analyst

Description

 

SALES OPERATIONS ANALYST

POLAND

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

 

As a Sales Operations Analyst, you will be responsible for supporting all sales operations activities, including the onboarding process for thechannel. The average Egnyte partner is a managed IT services provider who resells Egnyte as part of their managed services offering. We also service several value-added resellers (VAR partners) and referral partners as well. In addition, the role primarily consists of supporting the Egnyte Partner Portal (PRM), Zendesk tickets, and handling Purchase Orders. The ideal candidate will have technical and CRM experience.

 

WHAT YOU’LL DO:

  • Process onboarding requests from MSP and VAR
  • Support partner users when they have issues or need assistance with the PRM/Reseller Tool
  • Support Sales’ efforts in preparing for and closing the opportunity and in creating CPQ
  • Develop periodic and ad hoc reporting for Sales Team as well as executive management
  • Create MSP technical content related to Reseller tool
  • Review CRM and confirm customer data is up-to-date and sorted accordingly
  • Responsible for handling purchase order

 

YOUR QUALIFICATIONS:

  • 2-5 Years of Sales Operations experience
  • Strong oral and written communication skills in English this role requires a confident communicator
  • Ability to follow and apply processes
  • Familiarity with Salesforce CRM, data management, data measurements, and/or statistical analysis
  • Demonstrated ability to drive process improvements, problem-solve, and produce results
  • Analytical computer skillsisa plus (e.g. Excel, PowerPoint, Business Objects)

 

BENEFITS:
  • Attractive salary package based on skillset
  • Company equity depending on role and level
  • Your own Egnyte account with lifetime access to 50 TB of cloud storage
  • MyBenefit: you can choose aMultiSportcard or gift cards every month
  • Private medical healthcare
  • In-house English classes

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities.Egnytersare encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

See more jobs at Egnyte

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Egnyte is hiring a Remote Senior Performance Engineer - Remote

Description

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyterswhodoers, thinkers, and collaborators are who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

 

Our Performance Engineering team enables Egnyte to deliver high-performance, scalable, and reliable web applications. By meticulously analyzing, optimizing, and improving application performance, we ensure that our customers enjoy a seamless and responsive experience, even under heavy loads. This contributes directly to the overall success of Egnyte by enhancing user satisfaction, reducing downtime, and supporting the growth of our platform with robust, efficient software.

WHAT YOU’LL DO:

  • Develop tools to measure and monitor performance bottlenecks within web applications.
  • Triage reported performance issues andcreatereproducible test scenarios.
  • Collaborate with Production and Application Engineering teams to design and execute production scenarios for code and third-party performance assessment.
  • Develop and run PSR (Performance, Scalability, Reliability) tests, and measure relevant performance statistics.
  • Work with various sub-teams to ensure that SLAs for core APIs are tracked and maintained across releases.
  • Conduct application and architecture code profiling to identify performance issues.
  • Perform infrastructure and application performance tuning to optimize overall system performance.
  • Troubleshoot performance issues, identifying and resolving root causes.
  • Analyze large volumes of performance data to diagnose and solve performance problems.
  • Perform capacity estimation, modeling, and planning to ensure scalability and reliability.

 

YOUR QUALIFICATIONS:

  • Bachelor’s degree in computer scienceor a related field; advanced degree preferred.
  • 5+ years of experience in performance engineering.
  • Expert knowledge and strong experience with performance testing tools like LoadRunner and JMeter, along with a deep understanding of APM solutions such as Grafana, AppDynamics, and Dynatrace.
  • Hands-on experience with microservice architecture, Docker, Kubernetes, Jenkins, GCP, and application monitoring tools.
  • Strong expertise in monitoring and analyzing application logs, database reports, and system metrics (e.g., CPU utilization, memory usage, network usage, garbage collection, and database parameters).
  • Proven ability to identify potential performance issues and provide actionable recommendations for performance improvement.
  • Proficiency in JVM technology with strong JVM troubleshooting skills.
  • Experience in debugging large-scale applications in production environments.
  • Expertise in JVM profiling, garbage collection (GC) analysis, and tuning.
  • Extensive experience with performance, load, stress, and scalability testing.

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

 

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