Job Description

Dynatrace Enterprise Program Managers (EPM) are responsible for ensuring the successful adoption and value delivery of large Dynatrace customer projects. Their primary role is to accelerate the deployment of Dynatrace software, while helping to maintain an organized and smooth services engagement by providing planning, adoption, and operational guidance. Enterprise Program Managers work directly with client stakeholders, technical team and Project Managers as well as Dynatrace Services Consultants and Architects, Account Executives, Customer Success Managers, Support, Product Management and Dynatrace leadership teams.

This role focuses on the digital transformation of Clients via shifting culture, people, process, and tooling. This means driving cultural change and consolidating Dynatrace’s position within the Client organization by integrating with their wider IT landscape.

Successful Enterprise Program Managers will have a solid technical background as a certified Dynatrace professional as well as project management experience with large enterprise deployments and initiatives. The ability to bridge discussions between business and IT team members is critical to this role’s success.

Responsibilities:

EPM responsibilities include:

• Define, manage, and track customer goals for every engagement based on business needs
• Plan, manage and accelerate effective deployments and onboarding utilizing all aspects of service offerings
• Identify, guide, and lead the implementation of best practices to enable culture, people, tooling, and processes changes
• Provide leadership throughout the customer digital transformation journey with performance driven results
• Focus on the strategic adoption of Dynatrace within our customers ensuring maximum value and ROI 
• Leverage and promote our customer-facing solutions for collaboration and automation
• Ensure a world-class quality for our deliverables

Qualifications

Minimum Qualifications:

• Degree in Computer Science, Computer Engineering, Information Technology or Business Administration with a focus on IT
• Candidates have 3+ years Dynatrace Technology Consulting or equivalent Technical Consulting experience
• Candidates are Dynatrace-certified implementers (f.k.a Professional)
• Candidates are certified in project management, preferably PRINCE2 or Professional Scrum Master (PSM2+)
• Candidates are certified in at least one cloud-native technology (Kubernetes CKAD, Azure/AWS/GCP Architect…)

Desired Experience:              

• Direct Technical Consultancy for large organizations for 3+ years
• Experience with large enterprise deployments and leading organizational initiatives for 3+ years
• Cloud, Application Development, ITSM and DevOps related experience and certifications
• Solid technical background and knowledge of enterprise IT ecosystems & processes (ITIL)
• Candidates have Project management training and experience

Abilities & Skills:

• Ability to bridge discussions between business and IT at every level of an organization, internally and externally
• Ability to demonstrate solid understanding of Dynatrace technology, Services offerings, and Enterprise Software deployments in discussion with clients
• Ability to provide customers with clear detailed guidance on implementation and adoption strategies
• Strong, presentation, documentation, and project management capabilities
• Demonstrated ability to lead a diverse team of technical resources to successful engagements in challenging conditions
• Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results

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Job Description

Strategic Enterprise Account Executive generates velocity and focus on enterprise sales across multiple segments in multiple industries.

As a Strategic Enterprise Account Executive at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace’s Go To Market in the Fortune 100. You will manage 2-3 named accounts of existing customers along with 2-3 prospective accounts to identify an entry point to introduce Dynatrace. We are looking for you to bring knowledge and proven success operating in the technology space and selling at the executive level with an APM centric approach. This is an opportunity to leverage hyperscalers in a platform sale in the end-to-end observability and security space.

What you will be focusing on as a Strategic Enterprise Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of 2-3 Enterprise named accounts, with 2-3 prospects.
• Proactively manage and grow a portfolio of assigned Strategic Enterprise level clients.
• Designated SE support at a 1:1.5 ratio within region.
• 2-3 customers, 2-3 prospects, with 5 total accounts.
• Understand how our solutions address executive level challenges.
• Maintain accurate forecasts and report to the sales leader on the status of new and expansion opportunities, leveraging the MEDDPIC framework.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of 3+ years of experience in closing enterprise software sales.

Preferred Requirements:

• Experience selling logging, cloud and observability 
• A successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• Ability to manage sales cycles within complex organizations, while compressing decision cycles.
• Experience selling across the c-suite, cultivating executive relationships and closing six-figure deals.
• Outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• Confidence in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• Proven experience in acquiring new business.
• Thrive in high-velocity situations and can think/act with a sense of urgency. 
• Motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• Know how to build and execute business plans and sales plays.
• Know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (MEDDPIC).
• Familiar with the observability and modern application market.

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Job Description

Dynatrace is seeking a passionate Field Marketing Manager – Public Sector to join our North America field marketing organization.  This person will need to have a deep understanding of metrics and data to inform the building and execution of public sector campaigns, programs, and events. He/she will work hand in hand with the Federal, State, and Local sales teams on regional campaign ideation, strategizing, planning and execution.  
The ideal candidate will have a results-driven mindset with a proven ability to maintain successful relationships with sales and translate campaign messages to Public Sector vertical messaging that aligns to the sales pipeline goals.  

Responsibilities 

• Champion the activation of global demand generation programs within the local region to uncover new pockets of interest within target accounts.
• Balance out-of-the box thinking with proven best practices to plan and execute a set of account-based marketing programs that move identified opportunities forward to close.
• Own development and successful execution of targeted marketing programs that include but are not limited to events, webinars, demand campaigns/nurture programs, digital advertising, social media, etc.
• Deep knowledge of measurement and analytics understanding how activity and performance are measured and reported, and how to generate plans based on the metrics

Qualifications

Minimum Requirements  

• Bachelors Degree or relevant experience  

 
Preferred Requirements  

• Experience in Public Sector marketing 
• 5-7+ years experience in executing integrated campaigns across multiple marketing tactics and platforms across new logo account base.  
• Bachelor’s degree in marketing, business, communication, computer science, or relevant field of study preferred. 
• Familiarity with systems such as Asana, Zip, Netsuite, Salesforce and Power BI a plus 
• Experience with analytical tools and ability to dive deep into metrics and reporting  
• Strong execution capability with highest standards in driving results
• Understanding of integrated marketing and the entire marketing mix  
• Highly strategic, consultative player who can plan (think) and execute (do)
• Ability to think outside of the box and innovate the art of marketing  
• Proven track record managing multiple priorities with cross-functional teams
• Ability to articulate and present plans and confidence in communicating with senior level sales  

Employees Can Work Remotely Within the United Sates with residence 45 miles distance outside of local office. This role can be filled remotely for the right candidate.

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Job Description

What’s the role?

As a Dynatrace Digital Experience Monitoring - Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 5+  years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle.
• Bilingual: must be fluent in English and Portuguese

Preferred Requirements:

• Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps
• Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data
• Advanced Experience with web technologies such as JavaScript, Angular, React, HTML, and CSS
• Experience with session-replay tools
• Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui
• Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

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Job Description

What’s the role?

As a Dynatrace Digital Experience Monitoring – Senior Solutions Engineering Director, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics. You will be leading a highly skilled solutions engineering team focusing on our Enterprise Customers to grow our Digital Experience Monitoring and Business Analytics footprint within these accounts. In this role you will act as a first line manager, managing a team of Solution Engineers globally as well as work directly with our sales team to understand the needs of our customers, strategize on how to navigate sales cycles, lead a team of sales engineers who provide value-based evaluation scenarios including demonstrations, labs, POCs, and pilots to close business, and align cross-functionally with internal and external stakeholders.

Reporting to the VP, Sales Engineering, you will play a hands-on role in building a team of specialist sales engineers and owning the revenue growth responsibilities for the group.

About you:

To ensure your success as a Solutions Engineering Director at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE & leadership experience & or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Extensive knowledge and experience working with Enterprise companies
• Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different salespeople and support other SEs
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time

Responsibilities:

• Build and lead a team of Solution Engineers who serve as our core product introduction, evaluation and education experts
• Coordinate cross functional dotted line resources to achieve your team goals
• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)
• Collaborate and maintain a close working relationship with product, engineering, sales, marketing, partners and service
• Play an active role in sourcing and screening potential candidates and managing the entire interview process
• Act as a player/coach working with your team on and delivering compelling presentations to customers and prospect

Position might be filled at a higher level based on candidate experience.

Preferably candidates in EST although open to candidates in CST, MST, PST if they are able to flex hours as needed.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+ years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle
• 3+ years of leadership experience in similar capacity

Preferred Requirements:

• Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps
• Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data
• Advanced Experience with web technologies such as JavaScript, Angular, React, HTML, and CSS
• Experience with session-replay tools
• Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui
• Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

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Job Description

What’s the role?

As a Dynatrace Digital Experience Monitoring - Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

What will help you succeed

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 5+  years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle.
•  

Preferred Requirements:

• Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps
• Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data
• Advanced Experience with web technologies such as JavaScript, Angular, React, HTML, and CSS
• Experience with session-replay tools
• Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui
• Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

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Job Description

What’s the role?

Dynatrace is looking for a highly skilled and motivated Public Sector Solutions Engineer to support our rapidly growing customer base within State, Local, and Education (SLED) accounts. This is a unique opportunity to work with cutting-edge technologies in cloud, observability, and AI-driven application performance management within highly secured environments.

As a key member of our Public Sector team, you will collaborate closely with your account teams to deliver mission-focused solutions that enable SLED accounts to achieve superior application performance and observability.

Responsibilities

• Serve as a technical lead and subject matter expert on Dynatrace’s platform, focusing on observability, cloud infrastructure, and application security within highly secure environments.
• Own technical engagement with customers during the trial phase. Communicate Dynatrace’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation in support of sales opportunities directly or through channel partners—especially in environments requiring security clearance.
• Present Dynatrace’s vision to agency leaders.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Act as a trusted advisor to agency customers, delivering technical presentations and demonstrations to highlight Dynatrace’s differentiated capabilities.
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Proactively engage and communicate with customers and Dynatrace business/technical teams regarding product feedback and competitive landscape
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education/experience.
• Minimum of 3+ years of experience in the observability or a related field within a public sector environment.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting languages such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of Operating Systems (Windows and Linux).
• Experience with DevOps or Site Reliability Engineering (SRE) practices.
• Knowledge of cloud platforms including AWS, Azure, or GCP.
• Experience with modern technologies like containers (Kubernetes/OpenShift), serverless functions, and CI/CD pipelines.
• Experience with automation tools such as Ansible, Puppet, Terraform, etc.

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Job Description

Job Description

Our growing Enterprise Solutions Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale, many of the Senior Solutions Engineers design and develop valuable solutions either during our engagements or innovating significant ways to support the delivery of our engagements.

The solutions we build are many times shared and used by many of our growing list of enterprise accounts. As we continue to grow, solutions such as our regularly expanding online Elevate portal or custom solutions that help maximize the use of the Dynatrace platform for our clients often need continued development support and assistance as our user base and engagement offerings expand. The team consists of extremely strong technical talent, yet we are always exposed to new challenges for technical growth, daily communication with peers as well as customers.      

This Job is a full-time role within the ESA team to first assist customers in solutioning complex integrations, second, assisting the Enterprise Solutions Architect team with key delivery tasks, presentations, diagrams, data analytics or hands on integrations, and third to contribute to the adoption of the new Elevate portal that not only serves up the ESA content to our engagements but will also serve up and manage content for the rest of the Dynatrace Services Organization.

As a team member it is expected to be exposed to a vast number of technologies, teams and techniques throughout some of the top organizations in the world. Our team members find this job incredibly engaging, very demanding at times but extremely rewarding. Given the commitment to the role and your personal growth, there are career paths to becoming a Solution Architect and potential of Senior Solution Architect.

While the Senior Solutions Engineers on the team are expected to refine and grow their skills and responsibilities in development, DevOps, Business Intelligence, cloud, security and infrastructure, log analytics, and various other aspects of the Dynatrace Platform.

Qualifications

Minimum Requirements

• Bachelor’s Degree required or equivalent experience accepted in lieu of degree
• 3+ years of experience using Dynatrace or managing Observability solutions.

Preferred Requirements:

• Prior experience with log analytics with products such as Splunk, ElasticSearch, Dynatrace, etc.
• Ability to Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications
• Experience in frontend and / or backend programing languages
• 1+ industry certification (AWS / Azure / GCP / Kubernetes / Ansible etc..)
• An Active Dynatrace Certification
• Understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings
• Strong skills in diagraming and articulating designs and solutions
• Strong analytic, organization, presentation, customer service and facilitation skills.
• Ability to gather customer requirements and translate those requirements into short- and long-term deliverables while working with Project Managers and Directors
• Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment
• A general understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud
• Solid understanding of Network and Software Security Models, protocols, certificates, etc.
• A general understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• A general understanding of a Containers and Container orchestration products i.e. Kubernetes, OpenShift, docker
• Outstanding communicator and writing skills with the ability to consult and lead multi-day meetings to assess technologies and processes
• An understanding of deploying Application and/or Infrastructure Monitoring & Observability
• Experience in both Linux and Windows OS
• A general understanding of solutions using Chef, Puppet, Ansible, Terraform, Jenkins, and similar products

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Job Description

Job Description

Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts  

• Focus is on product land and growth, followed by retention.  Smaller group of net new logos to go after in the Federal market.
• Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition 
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events and account-specific initiatives 
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively 
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance, and other lines of business to develop and execute a solution strategy to meet customer business needs 
• Ensure your customers’ implementations are wildly successful

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND at least 3 years of experience in closing enterprise software sales
• TS/SCI clearance required

Preferred Requirements:

• You are able to manage sales cycles within complex organizations; while compressing decision cycles 
• Specific experience selling into Federal DoD/IC accounts
• You have outstanding communication (written and oral), negotiation and presentations skills 
• You know how to collaborate internally across all supporting resources within sales to maximize your effectiveness and advance the sales process    
• You show a successful track record in Enterprise software sales 
• You thrive in high-velocity situations and can think/act with a sense of urgency  
• Your organizational, communication, negotiation and presentation skills are top-notch  
• You have experience with account mapping and planning 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota driven by VP- and C-level relationships 
• You possess MEDDIC experience 
• You possess APM experience (just a plus -- not necessary) 
• Up to 30% of travel required within the region

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Job Description

As the Regional Vice President, Solutions Engineering NORAM, you will be responsible for all aspects of building and managing a regional team of high-performing Solution Engineers, the technical counterparts to our sales teams.

You will be asked to: Be a cultural flag carrier for the organization and embody what strong partnership and collaboration looks like across SE roles, as well with other teams and functions. In close partnership with sales, grow the SE organization and ensure we are prepared to scale alongside the introduction and growth of multiple products, industries, segments, and GTM motions.

Evolve repeatable processes, playbooks, job architectures, enablement, and other programs needed to achieve this scale and increase win rates.  Translate thought leadership into action with sales and customer experience to ensure that feedback from the field is making its way into the product and GTM strategy.

 This role reports to the VP of Solutions Engineering.

Key Responsibilities:

• Serves as business owner for various (regional) SE policies and operations
• Ensures timely dissemination and communication of dept. goals and objectives
• Culture carrier who values the team over the individual and values; getting to the right answer is more important than being right
• Bias for teamwork and collaboration; strong cross-functional relationship builder
• Sensitivity and appreciation for open source and the bottom-up motions
• Willing, excited, and able to engage with customers strategically 
• Flexible, but not afraid of a healthy debate -- brings a strong point of view, but open to considering alternatives
• Blending technical expertise, leadership skills, and strategic vision to drive regional success and contribute to the overall goals of Dynatrace

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.
• Experience working in developer-centric GTM motions, or monitoring observability 

Preferred Requirements:

• 10+ years industry experience within observability, security, and/or cloud computing space 
• Experience leading a team of senior-level SEs/SE Managers
• Extensive experience with complex, enterprise sales
• Proven success working in a fast-paced, high growth environment

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 50% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required
• 3+  years of experience within the observability space

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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Job Description

Strategic Enterprise Account Executive generates velocity and focus on enterprise sales across multiple segments in multiple industries.

As a Strategic Enterprise Account Executive at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace’s Go To Market in the Fortune 100. You will manage 2-3 named accounts of existing customers along with 2-3 prospective accounts to identify an entry point to introduce Dynatrace. We are looking for you to bring knowledge and proven success operating in the technology space and selling at the executive level with an APM centric approach. This is an opportunity to leverage hyperscalers in a platform sale in the end-to-end observability and security space.

What you will be focusing on as a Strategic Enterprise Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of 2-3 Enterprise named accounts, with 2-3 prospects.
• Proactively manage and grow a portfolio of assigned Strategic Enterprise level clients.
• Designated SE support at a 1:1.5 ratio within region.
• 2-3 customers, 2-3 prospects, with 5 total accounts.
• Understand how our solutions address executive level challenges.
• Maintain accurate forecasts and report to the sales leader on the status of new and expansion opportunities, leveraging the MEDDPIC framework.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of 3+ years of experience in closing enterprise software sales.

Preferred Requirements:

• A successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• Ability to manage sales cycles within complex organizations, while compressing decision cycles.
• Experience selling across the c-suite, cultivating executive relationships and closing six-figure deals.
• Outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• Confidence in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• Proven experience in acquiring new business.
• Thrive in high-velocity situations and can think/act with a sense of urgency. 
• Motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• Know how to build and execute business plans and sales plays.
• Know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (MEDDPIC).
• Familiar with the observability and modern application market.

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Job Description

As the Regional Vice President, Solutions Engineering NORAM, you will be responsible for all aspects of building and managing a regional team of high-performing Solution Engineers, the technical counterparts to our sales teams.

You will be asked to: Be a cultural flag carrier for the organization and embody what strong partnership and collaboration looks like across SE roles, as well with other teams and functions. In close partnership with sales, grow the SE organization and ensure we are prepared to scale alongside the introduction and growth of multiple products, industries, segments, and GTM motions.

Evolve repeatable processes, playbooks, job architectures, enablement, and other programs needed to achieve this scale and increase win rates.  Translate thought leadership into action with sales and customer experience to ensure that feedback from the field is making its way into the product and GTM strategy.

 This role reports to the VP of Solutions Engineering.

Key Responsibilities:

• Serves as business owner for various (regional) SE policies and operations
• Ensures timely dissemination and communication of dept. goals and objectives
• Culture carrier who values the team over the individual and values; getting to the right answer is more important than being right
• Bias for teamwork and collaboration; strong cross-functional relationship builder
• Sensitivity and appreciation for open source and the bottom-up motions
• Willing, excited, and able to engage with customers strategically 
• Flexible, but not afraid of a healthy debate -- brings a strong point of view, but open to considering alternatives
• Blending technical expertise, leadership skills, and strategic vision to drive regional success and contribute to the overall goals of Dynatrace

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.
• Experience working in developer-centric GTM motions, or monitoring observability 

Preferred Requirements:

• 10+ years industry experience within observability, security, and/or cloud computing space 
• Experience leading a team of senior-level SEs/SE Managers
• Extensive experience with complex, enterprise sales
• Proven success working in a fast-paced, high growth environment

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Job Description

As a Data Analytics Consultant II, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc.) and help to answer questions about site performance and user engagement, which drives improved customer experience for their customers and improves the client’s overall business. 

Dynatrace’s tools generate mountains of data, a lot of which clients don’t know how to make use of…that’s where you come in. You will turn that mountain of data into invaluable insight. As someone who lives and breathes data, analysis and problem solving, you will help your clients understand the right performance data, in the right context. You’ll turn that data into business altering insight which enables your client to take the right action to improve overall site performance and user experience that maximizes business outcomes.

You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture. Responsibilities include:

• Account management for 8+ clients, including managing the relationship and customer expectations, providing value and helping to grow your accounts; running all customer touchpoint meetings
• Working as an extension of your client's team and the Dynatrace product through ad-hoc analysis, testing initiatives, configuring Dynatrace offerings to get to answers faster, and training and enablement
• Creating detailed analysis for your clients by finding answers from the Digital Experience data through reporting, dashboarding, or technology expertise
• Representing your client within the rest of Dynatrace for Digital Experience Monitoring (DEM) issues
• Additional responsibilities include working with our team to improve process, identify training gaps and share ideas 

Qualifications

• Minimum Requirements:

• Bachelor’s degree in Marketing, Statistics, Mathematics, Economics or other quantitative disciplines is required.
• 3- 5 years of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging way

• Preferred Requirements:

• Experience in data driven analysis - excellent at working with, understanding, analyzing data
• Strong understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev and Webpage test
• Proficient with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc. 
• Stellar conceptualization and communication skills.  Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions
• Operates with a customer first focus
• Proven ability to work under pressure and to handle multiple conflicting priorities
• Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades
• Thinks proactively and tries to develop solutions rather than wait for an answer
• Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels
• Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail

• Expectation: all Insights team members are expected to travel at least 1 time per year for annual team meetings.
  Employees Can Work Remotely Within the United Sates with residence 45 miles distance outside of local office.

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Job Description

• Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts  
• Focus is on product land and growth, followed by retention.  Smaller group of net new logos to go after.
• Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition 
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events and account-specific initiatives 
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively 
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance, and other lines of business to develop and execute a solution strategy to meet customer business needs 
• Ensure your customers’ implementations are wildly successful

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND at least 3 years of experience in closing enterprise software sales.

Preferred Requirements:

• You are able to manage sales cycles within complex organizations; while compressing decision cycles 
• You have outstanding communication (written and oral), negotiation and presentations skills 
• You know how to collaborate internally across all supporting resources within sales to maximize your effectiveness and advance the sales process    
• You show a successful track record in Enterprise software sales 
• You thrive in high-velocity situations and can think/act with a sense of urgency  
• Your organizational, communication, negotiation and presentation skills are top-notch  
• You have experience with account mapping and planning 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota driven by VP- and C-level relationships 
• You possess MEDDIC experience 
• You possess APM experience (just a plus -- not necessary) 
• Up to 30% of travel required within the region

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Job Description

In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation.

Responsibilities:

• Monitor client’s critical application performance and availability
• Summarize and review performance trends in operations status meetings
• Assist client staff in the troubleshooting and root-cause diagnosis of performance issues
• Maintain and enhance dashboards and reports to meet requirements of IT and business users
• On-board additional applications for monitoring
• Mentor and train customers on the Dynatrace Platform and Best Practices
• Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments
• Provide regular status updates and project documentation to support efforts at customer engagements
• Assist sales team in identifying new opportunities for product and services at customer sites
• Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs
• Maintain accurate deployment documentation

Travel Requirements

• Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, in those cases, relocation or working remotely may be required.

_______________________________________________________________________

Dans ce rôle, vous serez responsable de fournir une large gamme de services basés sur la plateforme unifiée Dynatrace, allant du déploiement et de la formation aux services gérés à long terme. Afin de s'assurer que les nouveaux consultants soient suffisamment préparés au succès, Dynatrace Services offre un programme de formation exceptionnel qui combine des activités en classe, d'apprentissage virtuel, d'autoformation et d'observation sur le terrain. Une fois la formation terminée, les consultants sont censés représenter Dynatrace de manière extrêmement professionnelle, à travers des communications écrites et orales, pour garantir la satisfaction maximale des clients pour toutes les interventions. Vous devrez représenter Dynatrace en tant qu'expert produit et conseiller de confiance en transformation numérique.

Responsabilités :

• Surveiller la performance et la disponibilité des applications critiques du client
• Résumer et examiner les tendances de performance lors des réunions de statut des opérations
• Aider le personnel du client dans le dépannage et le diagnostic des causes profondes des problèmes de performance
• Maintenir et améliorer les tableaux de bord et les rapports pour répondre aux exigences des utilisateurs IT et métier
• Intégrer des applications supplémentaires pour la surveillance
• Encadrer et former les clients sur la plateforme Dynatrace et les meilleures pratiques
• Fournir des services qui maintiennent et accroissent l'adoption de la plateforme Dynatrace dans les environnements clients
• Fournir des mises à jour régulières sur l'état et des documents de projet pour soutenir les efforts lors des interventions clients
• Aider l'équipe de vente à identifier de nouvelles opportunités pour les produits et services sur les sites clients
• Garantir la santé du déploiement de la plateforme Dynatrace chez le client et mettre à jour le logiciel avec les correctifs nécessaires
• Maintenir une documentation de déploiement précise

Exigences en matière de déplacements

La plupart des interventions de Dynatrace Services sont des missions à moyen ou long terme chez un client unique et ne nécessitent généralement pas de déplacements. Toutefois, dans certains cas, une relocalisation ou un travail à distance peut être requis.

Qualifications

Minimum requirements: 

• 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development
• Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline

Preferred Experience:      

• 1+ years of experience in software engineering and Object-Oriented Programming (OOP)
• 1+ years of solid enterprise level .NET or Java development/support/operations
• 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks
• Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results
• Must have excellent written, oral, and presentation communications skills.
• Must possess excellent problem-solving and analytical skills
• Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment.
• Previous consulting experience and / or Project Management experience is a plus
• Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc.
• Ideal candidates will have 2+ years of Dynatrace Technology experience
• Dynatrace Product Certification

______________________________________________________________________

Exigences minimales :

• Expérience professionnelle en IT de 2+ ans dans les domaines de la gestion de performance des applications, de la surveillance des applications, de l'administration réseau, de l'administration système, de l'ingénierie / tests de performance, ou du développement Java/.NET
• Baccalauréat en informatique, génie informatique, technologie de l'information, systèmes d'information ou une discipline technique connexe

Expérience préférée :

• 1+ ans d'expérience en ingénierie logicielle et programmation orientée objet (POO)
• 1+ ans d'expérience solide au niveau entreprise en développement/support/opérations .NET ou Java
• 1+ ans d'expérience en programmation web : JavaScript, AJAX et autres frameworks JavaScript
• Doit être une personne très motivée, dynamique, capable de prendre des initiatives et qui excelle dans des environnements d'équipe rapides et dynamiques, avec un engagement à obtenir des résultats
• Doit avoir d'excellentes compétences en communication écrite, orale et en présentation
• Doit posséder d'excellentes compétences en résolution de problèmes et en analyse
• Capacité à travailler avec une supervision minimale, en engageant ses pairs et d'autres départements pour accomplir les objectifs assignés et exécuter efficacement les projets dans un environnement matriciel
• Expérience en consultation et/ou en gestion de projet est un atout
• Technologies cloud et d'infrastructure telles que AWS, Azure, GCP, Docker, Kubernetes, etc.
• Les candidats idéaux auront 2+ ans d'expérience avec la technologie Dynatrace
• Certification produit Dynatrace

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Job Description

What’s the role?

As a Dynatrace Global Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

You will be working with a Global Account Manager (1:1 ratio) and supporting 2 customers - 1 exisiting, and 1 net new.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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Job Description

What’s the role?

As a Dynatrace Global Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

You will be working with a Global Account Manager (1:1 ratio) and supporting 2 customers - 1 exisiting, and 1 net new.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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Job Description

The Federal Account Executive will prospect, attain, grow and maintain a specified territory within the Federal Government. Responsible for developing a sustainable product sales pipeline to meet forecasted revenue targets.

Territory planning and reporting: completion of quarterly territory plan, timely and complete weekly sales reporting (both written and verbal reviews). Development of new sales: development of qualified customers, consistent growth of sales funnel, complete customer proposals, conduct onsite customer presentations, negotiate contracts within established price and terms guidelines

Selling skills: complete organizational mapping of all buyers and buying influences, identification of key customer and buyer priorities, use weekly planning to overcome red flags. Daily use of software: document all accounts and customers with contact information and demographics, add all potential sales into opportunities, always have quarterly forecast current

Professional sales growth: Actively participate in the quarterly and weekly meetings, be an expert on all Dynatrace software products and have a detailed understanding of competitors

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of one year of experience in closing enterprise software sales.
• 1+ years of experience selling into the Public Sector

Preferred Requirements:

• You show a successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• You can manage sales cycles within complex organizations, while compressing decision cycles.
• You have outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• You are confident in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• You have proven experience in acquiring new business.
• You thrive in high-velocity situations and can think/act with a sense of urgency. 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• You know how to build and execute business plans and sales plays.
• You know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (familiar with MEDDPIC).
• You are familiar with the observability and modern application market.

See more jobs at Dynatrace

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time.

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer.
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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