As a Customer Experience Representative for CropX, you will play a central role in ensuring the success and satisfaction of our customers using our precision sensor devices and data on farms and vineyards. This role will focus mainly on our West Coast customers, working closely with CropX sales and field operation teams. Your primary duties will be in two areas: (1) direct support of our customers, and (2) logistical coordination of our West Coast field technician’s day-to-day operations in the field.  

CropX is an innovative agriculture technology company enabling significant savings in resources and improved yields. The company offers a user-friendly, cloud-based, precision farming system involving connected hardware devices and software, integrating measurements of evapotranspiration, soil moisture, weather, crop imaging, and other sources of information.  

Responsibilities: 

• Support our customers in the farming sector via phone, email and chat. Build rapport and respond to incoming queries or issues and outbound communication in a professional, compassionate manner. 

• Provide remote coordination and dispatch for our field agents visiting orchards and vineyards for installations and repairs to help ensure timely and satisfactory field service. Seek to maintain and improve our metrics for overall timeliness and quality of field service.  

• Establish regular and proactive communication with customers both during and outside their crop management season. Touchpoints include onboarding, in-season support, and subscription renewals. 

• Collaborate with the sales team to ensure seamless and proactive account management and identification of growth opportunities.  

• Assist with order and returns processing, providing invoices and up-to-date balances. 

• Coach customers on how to leverage the CropX platform for the best use on their farming operation, whether in one-on-one calls or webinars. 

• Find creative and resourceful solutions and think outside the box when faced with new issues. 

• Advocate for customer needs to help drive product and service improvements, ensuring that our business is developing with our customers as a top priority. 

• Develop and maintain comprehensive knowledge of the CropX product suite. 

• Agricultural or viticultural background strongly preferred. 

• Excellent written and verbal communication skills. 

• Minimum 1-2 years’ experience in a customer service setting. 

• Proficiency in Microsoft Office programs (specifically Outlook, Excel and Word). Experience with CRMs is a plus. 

• Ability to work in a team environment with remote members, building trust quickly because you are authentic, direct, and have strong empathy for customers. 

• Excel in a fast-paced and changing environment. Ability to prioritize and manage a variety of tasks which can be different every day.  

• Self-starter with demonstrated initiative and commitment to high-quality work. 

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CropX, a globally recognized agricultural technology company, is looking for a passionate and highly motivated person to serve as Sales and Business Development Manager to support the adoption and expansion of CropX’s precision agriculture products throughout New Zealand.

As a B2B salesperson reporting directly to the General Manager, you will be responsible for generating leads and meeting sales targets, whilst also supporting our dealers’ sell-through to farmers and advisors. You will be an important customer-facing part of the CropX company in New Zealand. This is a remote position with a flexible location in New Zealand.

This is an opportunity to join a growing team offering strong product value to farms and agribusinesses utilizing innovative technology. If you like to sell products with unique value that create real positive impact on farms and agricultural businesses, this is the job for you. 

Responsibilities

· Plan, generate and report on business activity to deliver on sales growth targets for NZ.

· Establish and support long-term business relationships within the market.

· Build and progress a significant sales pipeline, contributing to company’s revenue.

· Lead engaging and informative technical demonstrations and training sessions on the CropX products and solutions.

· Manage relationships with partners including distributors, key customers, agronomic advisors and other commercial relationships. Primarily, this will focus on day-to-day sales and marketing activities.

· Manage internal operations and customer service requirements to exceed customer expectations and deliver an exceptional customer experience.

Requirements

● 5+ years of sales, and/or business development experience.

● Prior sales, technical, and/or operational experience in agriculture or a closely related field.

● Strong familiarity and contact network within New Zealand’s agricultural sector.

● Excellent business acumen, creative problem-solving, and decision-making skills.

● Excellent communication, presentation, interpersonal, and organizational skills.

● Able to self-motivate, use initiative, and work independently and as part of a remote team.

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CropX Technologies, een dynamische en veelbelovende wereldwijde start-up (100 medewerkers wereldwijd) gevestigd in o.a. Haren (NL), is op zoek naar een talentvolle QA Engineer om ons fantastische team te versterken.

Als QA Engineer werk je nauw samen met onze engineers om ervoor te zorgen dat ons product van de hoogste kwaliteit is bij ontwikkeling en lancering. Dit doe je door testcases en frameworks op te zetten, waarbij de focus ligt op zowel handmatige tests als testautomatisering (50/50).

We zoeken enthousiaste en getalenteerde mensen die uitblinken in hun vak en ons team komen versterken!

Bij CropX geloven we dat iedere medewerker elke dag een verschil kan maken, en we geven je de kans om dat te doen. Ben je proactief, los je graag complexe problemen op, en werk je goed in teamverband? Dan zul je je helemaal thuis voelen bij ons.

• Minimaal 5 jaar ervaring als QA Engineer
• Aantoonbare ervaring met testautomatisering, handmatige tests en bug bounty-programma’s
• Ervaring met QA-automatisering voor zowel backend- als frontendsystemen, voor web en mobiel (iOS & Android)
• Ervaring met CI/CD-tools (zoals Jenkins)
• Ervaring met het opstellen van testplannen
• Ervaring met databases/SQL (bijvoorbeeld MongoDB, PostgreSQL)
• Uitstekende mondelinge en schriftelijke communicatievaardigheden in zowel Nederlands als Engels
• Zelfstandig, snel en leergierig, teamspeler, multitasker en goed georganiseerd
• Sterke probleemoplossende vaardigheden en een klantgerichtheid.

• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development

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CropX, een dynamische en veelbelovende wereldwijde start-up (100 medewerkers wereldwijd) gevestigd in o.a. Haren (NL), is op zoek naar een talentvolle Backend Developer om ons geweldige team te versterken.

Als Backend Developer bij CropX help je mee aan de vormgeving en ontwikkeling van een uniek platform dat dataservices, IoT en agronomische AI combineert. Je krijgt de kans om je aan te sluiten bij ons geweldige wereldwijde team en je passie in te zetten om een echte impact te maken op de manier waarop technologie in de landbouw wordt toegepast.

Dit is ons product:

We zoeken enthousiaste en getalenteerde mensen die uitblinken in hun vak en ons team komen versterken!

Bij CropX geloven we dat iedere medewerker elke dag een verschil kan maken, en we geven je de kans om dat te doen.  Als je proactief bent, graag initiatief neemt, gepassioneerd bent om complexe uitdagingen op te lossen en een geweldige teamspeler bent, zul je het fantastisch vinden om met ons te werken.

Verantwoordelijkheden:

• Volledige ontwikkelcyclus, van ontwerp tot productie
• Opbouwen en verbeteren van onze platforminfrastructuur en gerelateerde bedrijfsservices
• Oplossen van complexe uitdagingen, met veel aandacht voor prestaties en data

• 3-5 jaar ervaring in een vergelijkbare functie, bij voorkeur in start-up bedrijven
• Praktische ervaring (bij voorkeur met Java) en sterke technische vaardigheden in het bouwen van grootschalige backend-systemen
• Ervaring met cloudomgevingen
• Zelfstandig, snel en leergierig, teamspeler, goed georganiseerd
• B.Sc in Computer Science (een pré)

• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development

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CropX, a globally recognized AgTech company, is looking for a highly motivated person to serve as Account Manager to support the adoption and expansion of Tule and CropX products throughout the North Coast of California.

CropX is an innovative ag-analytics company enabling significant savings in resources and improved yields. The company offers a user-friendly, cloud-based, integrated hardware and software solution, integrating soil data with weather, imaging, crop, and other sources of data. The Tule sensor product line measures the water use and water stress of the plants in the entire field. The data and machine learning insights can be accessed by farmers from any device, allowing them to maintain optimal soil moisture levels, improve nutrient management and enhance yields.

As an Account Manager reporting to the VP of North America Sales, you will be responsible for growing CropX’s customer base, generating sales leads and closing deals with new customers. You will work with our customers to encourage them to expand their deployments of our products. You will be an important customer-facing part of our Tule dealership, which is the premier dealership for CropX in California.

This is an opportunity to join a fast-growing company with a strong brand value, immediate product cross-sell opportunities, and differentiated technology. If you like to sell products with unique value that create real posiitve impact with huge growth potential, this job is for you. 

Responsibilities:

1.       Develop expertise on CropX and Tule products and technology

2.       Close new business revenue by managing the sales process from lead generation through closed won.

3.       Grow existing customer accounts through expanded Tule deployments and new product introductions from CropX.

4.       Maintain a very high revenue renewal rate.

5.       Understand the unique use cases and value that each customer derives from our products, and help them maximize the impact of these use cases within their organization.

●        Prior sales experience within the Ag Industry.

●        Practical knowledge in viticulture and/or agronomic experience.

●        Comfort with technology: Ability to demonstrate software products virtually and in person; working knowledge of Salesforce.com or other CRM tools is a plus.

●        Comfort with travel: Ability to travel about 30-50%+ on average, with seasonal spikes (primarily day travel)

●     Live in  Napa County or Sonoma County, and work from home with minimal supervision.

●        A valid US Driver’s License with a good driving record, and the ability to drive long distances to industry events and customer offices, staying overnight near these locations as necessary.

●        Unrestricted authorization to work in the United States; CropX will not sponsor applicants for work visas.

Physical Requirements:

●        Ability to lift objects up to 35 pounds.

●        Ability to stand, walk, bend, type, edit, reach and sit for up to 8 hours per day.

What CropX offers:

·         Competitive compensation salary, attractive incentive program & employee stock option program.

·         Attractive benefits to take care of you and your family. 401K contributions opportunity, group health insurance, with employer contributions for both individual and family.

·         A growth-oriented work environment in which to grow personally alongside of a high-performing CropX team.

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CropX, een veelbelovende internationale start-up met een vestiging in Nederland, zoekt een getalenteerde Fullstack Developer om ons team te versterken. Het accent van de werkzaamheden ligt op de ontwikkeling van nieuwe functionaliteiten, het beheer en onderhoud van de ICT-applicatie SCAN-GIS voor BoerenNatuur. 

Wat is SCAN-GIS?

SCAN-GIS wordt gebruikt door 40 agrarische collectieven om het agrarisch natuur en landschapsbeheer (ANLb) in te tekenen en te beheren voor ruim 11.000 boeren in Nederland. Het platform bestaat uit een maatwerk webservices en een gebruikersomgeving voor boeren. Het ANLb groeit elk jaar en de collectieven kunnen dankzij hun regionale kennis echt een verschil maken voor de biodiversiteit in Nederland. 

Wat ga je doen en hoe werken wij?

Nieuwe wensen vertaal je naar technische oplossingen. Je neemt de verantwoordelijkheid over de volledige codebase, fullstack dus. We werken met Django / Python in de backend en een mix van Backbone.js en moderne React-applicaties in de frontend.

Wat vragen wij?

• HBO/WO-opleiding in computing science of gelijkwaardig niveau
• Minimaal 3 jaar relevante werkervaring
• Ervaring met fullstack development

• Pre: ervaring met Python, React, GraphQL, PostgreSQL/Postgis en infrastructuur

Wat bieden wij?

• Een werkplek in een prachtige barn!
• Tijdelijk contract van 36-40 uur per week met uitzicht op een vaste aanstelling
• Professionele en internationale werkomgeving gericht op kwaliteit en innovatie

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