Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As a Senior Recruiter, you will support executives in building forward-looking talent strategies and finding brilliant and passionate BetterUppers who want to do the best work of their lives.  The ideal candidate brings a start-up mentality with the ability (and desire!) to go through the trenches, proactively navigate different responsibilities and projects and is an extreme owner in their own success. Tenacious curiosity, a desire to continually learn and a demonstrated commitment to mastering your craft of recruitment will mean you’ll enjoy and thrive in your work here.

What you’ll do

• Partner with HR and senior level hiring team members (manager through VP+) to define and implement forward-looking talent strategies that address future talent needs and opportunities
• Serve as trusted advisor to managers and leaders in order to influence org-level and requisition-level talent acquisition decisions
• Build creative strategies for filling a portfolio of hiring needs; set and deliver on audacious hiring plans
• Proactively set expectations with hiring teams with thorough follow up and follow through
• Ferociously source to find the best talent in the world for each role;  build diverse top of funnel (sourcing) 
• Drive a candidate assessment process that enables BetterUp to hire the best talent in the world that is right for us.
• Implement DEIB sourcing and assessment practices into each role search 
• Build memorable candidate relationships that demonstrate our employer value proposition

If you have some or all of the following, please apply:

• 7+ years of recruiting, agency and inhouse preferred, with at least 4 years recruiting internally in a growth stage startup. 
• 4+ years full-life-cycle experience in GTM sales recruiting, specifically sourcing & recruiting candidates with B2B enterprise sales into F500 companies (at senior levels) and large, complex deals (eg multi-product or platform deals)
• Experience managing VP+ hiring partner relationships as the primary recruiting point of contact
• Proven experience utilizing recruiting data to identify opportunities to improve hiring  process and assessment rigor
• Experience closing candidates, speaking on pre-IPO equity and selling total compensation packages
• Experience negotiating and pitching candidates against competing offers and companies
• Experience with applicant tracking systems, LinkedIn Recruiter, boolean, creative sourcing, etc

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $125,600 – $213,250.

If you live in New York, the base salary range for this role is: 
$142,200 – $213,250: New York City
$133,800 – $200,750: Nassau, Newburgh
$125,600 – $188,450: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As a Senior Recruiter, you will support executives in building forward-looking talent strategies and finding brilliant and passionate BetterUppers who want to do the best work of their lives.  The ideal candidate brings a start-up mentality with the ability (and desire!) to go through the trenches, proactively navigate different responsibilities and projects and is an extreme owner in their own success. Tenacious curiosity, a desire to continually learn and a demonstrated commitment to mastering your craft of recruitment will mean you’ll enjoy and thrive in your work here.

What you’ll do

• Partner with HR and senior level hiring team members (manager through VP+) to define and implement forward-looking talent strategies that address future talent needs and opportunities
• Serve as trusted advisor to managers and leaders in order to influence org-level and requisition-level talent acquisition decisions
• Build creative strategies for filling a portfolio of hiring needs; set and deliver on audacious hiring plans
• Proactively set expectations with hiring teams with thorough follow up and follow through
• Ferociously source to find the best talent in the world for each role;  build diverse top of funnel (sourcing) 
• Drive a candidate assessment process that enables BetterUp to hire the best talent in the world that is right for us.
• Implement DEIB sourcing and assessment practices into each role search 
• Build memorable candidate relationships that demonstrate our employer value proposition

If you have some or all of the following, please apply:

• 7+ years of recruiting, agency and inhouse preferred, with at least 4 years experience recruiting internally in a growth stage startup
• 4+ in Technical full-life-cycle recruiting for a wide range of R&D roles including engineers, product managers, product designers and IT.
• Experience managing VP+ hiring partner relationships as the primary recruiting point of contact
• Proven experience utilizing recruiting data to identify opportunities to improve hiring  process and assessment rigor
• Experience closing candidates, speaking on pre-IPO equity and selling total compensation packages
• Experience negotiating and pitching candidates against competing offers and companies
• Experience with applicant tracking systems, LinkedIn Recruiter, boolean, creative sourcing, etc.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $125,600 – $213,250.

If you live in New York, the base salary range for this role is: 
$142,200 – $213,250: New York City
$133,800 – $200,750: Nassau, Newburgh
$125,600 – $188,450: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

What you’ll do:

• Prospecting and Business Development: Identify and engage prospective enterprise clients through a variety of channels, including networking, industry events, cold calling, email campaigns, and social media. 
• Consultative Selling: Employ a structured and consultative sales process to understand the customer’s business priorities and tailor our SaaS solutions to address their specific challenges. Establish yourself as a trusted advisor to gain access to C-level stakeholders. Effectively articulate the value proposition and ROI of our product offerings to a range of stakeholders.
• Relationship Building: Build strong and long-lasting relationships with key stakeholders, including C-level executives, department heads, and influencers within target organizations. Develop a comprehensive understanding of their organizational structure, decision-making processes, and buying cycles.
• Solution Presentation: Effectively deliver executive-level presentations and product demonstrations by leveraging effective storytelling abilities, leveraging your business and financial expertise, and establishing a measurable and compelling ROI for the customer.
• Negotiation and Closing: Lead the negotiation process, including pricing and contract terms. Collaborate with internal teams, such as legal, finance, and implementation, to ensure smooth deal closure. Meet or exceed assigned sales quotas and revenue targets.
• Cross-functional Collaboration: Orchestrate a cross-functional BetterUp team, including marketing, customer success, product, and executives to ensure alignment in messaging, customer satisfaction, and product roadmap development. Provide valuable feedback from the field to help shape future product enhancements.

If you have some or all of the following, please apply:

• Minimum of 10 years sales experience, with 5+ years of quota-carrying, enterprise sales experience.
• Track record of over-achieving, consistently ranking in the top 10-20% of the company.
• Experience personally leading and closing 6+ month, multi-buyer, $1M+ deals. 
• Demonstrated success in partnering with and selling to CxOs in the past 
• An unrelenting drive to learn, succeed and lead by example
• Exceptional presentation, written, and verbal communication skills for executive communication. 
• High emotional intelligence (EQ) that drives empathy, negotiation, and problem-solving. 
• Technical proficiency and specifically skilled using Salesforce to manage sales cycles
• Process driven, meticulously organized and self-motivated
• Ability to adapt and iterate on your sales motion in a startup selling environment 
• Experience creating agreements with prospects to build a project plan and representing that outcome via strong forecasting cadence.
• Willing to travel up to 50% of the time required

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $112,500 – $165,000. 

If you live in New York, the base salary range for this role is: 
$125,000 – $165,000 : New York City
$118,750 – $156,750 : Nassau, Newburgh
$112,500 – $148,500 : Albany, Buffalo, Rochester, Syracuse

We value your privacy. Your personal data will be processed in accordance with ourPrivacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As Senior Revenue Accountant, you will report to the Director of Revenue Accounting and be responsible for analyzing and reviewing complex revenue transactions, as well as continually refining our revenue recognition policies, and drive revenue related month-end close activities. You will provide direction on technical revenue accounting issues, drive internal and external reporting related to revenue accounting, and explain the accounting impact to your partners on various teams including Deal Desk, Sales, Legal, and Finance during the contract negotiation process. 

What you’ll do:

• Perform revenue recognition activities including application of relevant GAAP to arrangements
• Review customer arrangements for proper revenue recognition in accordance with company policy and revenue recognition accounting standards and summarize customer agreements with non-standard terms impacting revenue recognition
• Review draft customer contracts and guide the business on deal structuring and expected revenue recognition outcomes of various structures.  This task often has very short deadlines requiring re-prioritizing of your calendar.
• Manage monthly revenue-related tasks and analysis including monthly revenue close processes (e.g. reconcile revenue, reserves, deferred revenue, etc.)
• Prepare journal entries to record appropriate revenue treatment in accordance with ASC 606
• Conduct technical accounting research and provide guidance on revenue recognition matters, ensuring Company’s compliance with ASC 606 guidelines.
• Review and maintain revenue recognition policies and procedures to ensure compliance with GAAP
• Assist with the adoption of SOX controls
• Support internal and external auditors during interim reviews and year-end audits, addressing any revenue-related inquiries or issues
• Identify areas for process improvements in revenue accounting and contribute to their implementation
• Participate in or manage ad-hoc projects
• Support integration of revenue accounting and order-to-cash core process for newly acquired entities

If you have some or all of the following, please apply:

• Bachelor degree, Accounting or Finance
• 2+ years of revenue accounting experience (ASC 606/IFRS 15)
• Excellent analytical, oral and written communication skills are required for frequent interaction with financial and non-financial management
• Ability to work at a detailed level and also to interact effectively with all levels within the organization
• Advanced Microsoft Excel skills; with the ability to manipulate and digest large amounts of data required
• Ability to work autonomously as well as in a team setting
• A highly productive self-starter with very strong work ethic and commitment to excellence
• Strong accountability and detail oriented; prepares accurate and timely work products
• Strong interpersonal, communication and messaging skills
• Quick learner and ability to drive successful results with limited supervision
• Ability and desire to work in a dynamic, fast-paced environment
• Experience with NetSuite and Salesforce a plus
• Public company experience

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $110,100 – $160,000.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

Responsibilities

• Implement and Drive Peak Performance: Spearhead initiatives to optimize sales team performance by developing and executing strategies that motivate, empower, and guide team members to achieve and exceed sales targets.
• Formulate and Cascade Strategy: Develop and communicate team strategy to optimize new business revenue targets throughout the entire sales process, encompassing prospecting, opportunity identification, progression, negotiation, closure, and seamless transition to the BetterUp Customer Success & Transformation team.
• Strategize Target Account Pipeline Creation: Lead and motivate your team to develop targeted account pipelines through effective collaboration and support, leveraging impactful content and experiential strategies for increased engagement and successful outcomes.
• Navigate SES Executives within Civilian: Cultivate an executive presence and adeptly build relationships with SES-level executives within Civilian, strategically influencing their engagement and sponsorship. 
• Strategically Build High-Performing Teams:Collaborate with Talent Acquisition to attract, recruit, and cultivate a team of top-performing sales professionals and leaders. Demonstrate a commitment to performance excellence by actively developing and optimizing the team's capabilities, fostering a culture of continuous improvement and achievement.
• Act as a Strategic Business Partner: Collaborate effectively with cross-functional and field leaders, operating as a strategic business partner. Demonstrate a willingness to travel and engage directly with customers.
• Operational Mindset: Utilize data and analytics in collaboration with Revenue Operations to make informed decisions, extracting insights to continuously optimize sales strategies.
• Cultivate a Collaborative Team Culture: Foster an inclusive, supportive, and collaborative team culture that effectively leverages diverse backgrounds, skills, and experience. Promote a culture of deep curiosity and continuous learning within the team, encouraging an environment where members draw on their unique strengths for shared success.
• Thrive in a Dynamic Work Environment: Demonstrate the ability to perform comfortably in a fast-paced, high-intensity work environment.
• Guide Complex Sales Negotiations: Lead intricate government programmatic sales negotiations to underscore our distinctive value proposition and enhance customer Lifetime Value (LTV).
  
  

Knowledge/Skills/Abilities

This is a collection of skills that we believe would make someone successful in this position. If you feel that you have the majority of these skills or others that will ensure your success in this role, please apply.

• 10+ years of sales management experience, coaching, inspiring and inspecting, combined with a proven track record of success in a new and existing business - managing and capturing complex multi-million dollar federal sales-cycles with Civilian accounts.
• Proven track record of growth through the implementation of scalable, repeatable, structured systems and processes. Ability to coach MEDDPICC and Challenger Sales is a must.
• Lead a culture of sales excellence; drive consistent implementation and adoption of sales processes and new business demand generation to increase conversion rate, linearity, average contract value, and team participation and attainment.  
• Effectively manage the sales team by considering each and all accounts collectively; establish accurate plans and forecasts to achieve short-term revenue goals while holding a long-term perspective to help the business achieve our collective organizational goals. 
• SaaS and/or Human Capital Management experience preferred, not required

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $157,150 – $281,750.

If you live in New York, the base salary range for this role is: 
$201,250 – $281,750: New York City
$167,400 – $259,500: Nassau, Newburgh
$157,150 – $243,550: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

Responsibilities

• Implement and Drive Peak Performance: Spearhead initiatives to optimize sales team performance by developing and executing strategies that motivate, empower, and guide team members to achieve and exceed sales targets.
• Formulate and Cascade Strategy: Develop and communicate team strategy to optimize new business revenue targets throughout the entire sales process, encompassing prospecting, opportunity identification, progression, negotiation, closure, and seamless transition to the BetterUp Customer Success & Transformation team.
• Strategize Target Account Pipeline Creation: Lead and motivate your team to develop targeted account pipelines through effective collaboration and support, leveraging impactful content and experiential strategies for increased engagement and successful outcomes.
• Navigate SLG Executives: Cultivate an executive presence and adeptly build relationships with Senior-level executives within SLG, strategically influencing their engagement and sponsorship. 
• Strategically Build High-Performing Teams:Collaborate with Talent Acquisition to attract, recruit, and cultivate a team of top-performing sales professionals and leaders. Demonstrate a commitment to performance excellence by actively developing and optimizing the team's capabilities, fostering a culture of continuous improvement and achievement.
• Act as a Strategic Business Partner: Collaborate effectively with cross-functional and field leaders, operating as a strategic business partner. Demonstrate a willingness to travel and engage directly with customers.
• Operational Mindset: Utilize data and analytics in collaboration with Revenue Operations to make informed decisions, extracting insights to continuously optimize sales strategies.
• Cultivate a Collaborative Team Culture: Foster an inclusive, supportive, and collaborative team culture that effectively leverages diverse backgrounds, skills, and experience. Promote a culture of deep curiosity and continuous learning within the team, encouraging an environment where members draw on their unique strengths for shared success.
• Thrive in a Dynamic Work Environment: Demonstrate the ability to perform comfortably in a fast-paced, high-intensity work environment.
• Guide Complex Sales Negotiations: Lead intricate government programmatic sales negotiations to underscore our distinctive value proposition and enhance customer Lifetime Value (LTV).
  
  

Knowledge/Skills/Abilities

This is a collection of skills that we believe would make someone successful in this position. If you feel that you have the majority of these skills or others that will ensure your success in this role, please apply.

• 10+ years of sales management experience, coaching, inspiring and inspecting, combined with a proven track record of success in a new and existing business - managing and capturing complex multi-million dollar SLG sales-cycles.
• Proven track record of growth through the implementation of scalable, repeatable, structured systems and processes. Ability to coach MEDDPICC and Challenger Sales is a must.
• Lead a culture of sales excellence; drive consistent implementation and adoption of sales processes and new business demand generation to increase conversion rate, linearity, average contract value, and team participation and attainment.  
• Effectively manage the sales team by considering each and all accounts collectively; establish accurate plans and forecasts to achieve short-term revenue goals while holding a long-term perspective to help the business achieve our collective organizational goals. 
• SaaS and/or Human Capital Management experience preferred, not required

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $157,150 – $281,750.

If you live in New York, the base salary range for this role is: 
$201,250 – $281,750: New York City
$167,400 – $259,500: Nassau, Newburgh
$157,150 – $243,550: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

The Coach Experience Manager will lead the team through some of its most ambiguous, complex, and strategic challenges: Network Management, new product solutions, and world-building for our Coach Community.

About the work:

There are three key pillars to the role of Coach Experience Manager:

1. Build business intelligence
2. Product design and launch
3. World building

1. Build business intelligence

Understanding the complexities of our 4000+ global Coach network helps us make wiser decisions about how we manage and nourish this population.

What you’ll do

• Partner with Analysts and Data Scientists to understand macro-and micro-trends that help us raise the bar of excellence for Coaches.
• Conduct novel research that generates insights for us to action on.
• Rally multiple stakeholders to drive solutions based on research and analysis.

2. Product design and launch

Our product is Platform + People. You’ll be responsible for managing the people side of a portfolio of emerging products.

What you’ll do

• Ensure a superior pool of Coaches for seed stage products.
• Keep participating Coaches informed and equipped during the rapidly shifting seed stage.
• Surface the most essential coach feedback to influence product iterations.
• Explore the possibilities of AI to enrich Coach experience and effectiveness.

3. World building

We’ve worked hard to build a sense of connection and belonging in our community, but we’re not satisfied. Our aspiration is to ignite a movement that propels our mission into its next horizon.

What you’ll do

• Establish world-building layer on top of our community that helps Coaches feel connected, engaged, and excited about the future we are building
• Partner with Coach Community Manager to create and execute a micro-community strategy that gives every coach a feeling of intimacy, while still being just one degree from a trusted BetterUp employee.

If you have some or all of the following, please apply:

• You have 5+ years of experience in a mission-driven start-up and/or a leading agency grounded in human centered design.
• You are a strategist and builder, able to assess a wide range of approaches while maintaining a bias toward action.
• You have a curious mind that anchors to powerful questions and transforms a mere job into an adventure.
• You push the pace of the work and the team without sacrificing quality.
• You possess a .com brain and a .org heart—able to balance the tensions of peak performance and humanity with grace.
• You are well versed in a range of methodologiesincluding, but not limited to: human-centered design, systems thinking, journey mapping, usability and concept testing, and content strategy.
• You can speak the language of operators, analysts, and engineers. You are also comfortable with data and able to leverage it in decision-making.
• You are an expert workshop designer and facilitator who can command a room and drive toward clarity.
• You think in frameworks and speak in stories, bringing people along toward a desired outcome.
• You have expert level agility, able to move from project to project, pivot to pivot, while vacillating easily between the on-the-ground and 50,000 foot view.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $102,000 – $170,400.

If you live in New York, the base salary range for this role is: 
$113,600 – $170,400: New York City
$113,000 – $169,000: Nassau, Newburgh
$102,000 – $152,000: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

BetterUp is looking for a Senior Product Manager to join our team. In this role, you will play a key part in identifying and executing strategic initiatives to enhance member activation, engagement, and value realization, ultimately contributing to revenue growth in our enterprise business.

You will collaborate with top talent to test and implement new product features and optimize existing user flows. 

Additionally, you will work closely with cross-functional teams, including engineering, marketing, design, content, data science, GenAI and other stakeholders, to ensure the success of initiatives that enhance user experiences and contribute to the overall growth and success of BetterUp.

What you’ll do:

• Collaborate with Leadership: Work closely with BetterUp’s C-suite to align product strategies with company goals.
• Lead Cross-Functional Teams: Partner with designers and engineers to validate solutions, iterating quickly to achieve the best outcomes.
• Develop Innovative Solutions: Lead loosely defined concepts from discovery through pilot and implementation, excelling in testing and validating ideas.
• Obsess over Customers: Engage with customers across our marketplace to identify opportunities to solve major pain points and create value.
• Manage Performance to Outcomes: Establish and track key performance indicators, setting clear goals for initiatives.
• Prioritize Ruthlessly: Prioritize projects based on business impact and resources, making data-driven decisions about feature trade-offs. Define and manage the roadmap for features driving adoption and engagement, from concept to implementation.

If you have some or all of the following, please apply:

• 5+ years in product management, experience launching new products and scaling existing products
• Proven ability to prioritize using a combination of data, user insights and product intuition, connecting the strategy to user needs, features and metrics in a logical narrative.
• Strong interpersonal skills, with the ability to communicate and influence different levels of the organization in a remote setting
• Self-directed and biased towards action
• Comfortable in dynamic, fast-paced, and often ambiguous environments, embracing change with a positive mindset
• Passionate about our mission to “help every professional pursue their life with clarity, purpose, and passion
• Computer science degree, MBA, and/or advanced psychology degree is a plus

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $155,550 – $233,300. 

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

BetterUp is looking for a Sr. Product Manager to join our direct to consumer team. In this role, you will play a key part in launching and scaling novel consumer products combining the best of BetterUp’s science, human coaching, and AI experiences, ultimately contributing to user and revenue growth in our consumer business.

Within the consumer team, you will collaborate with a talented team of designers, engineers, and analysts to test and implement new products and optimize existing user flows. Additionally, you will work closely with cross-functional teams, including Marketing, Content, GenAI, Labs, Legal, and Ops, to ensure the success of initiatives that enhance user experiences and contribute to the overall growth and success of BetterUp.

What you’ll do:

• Craft transformational product experiences for the consumer market, combining the best of BetterUp’s science, human coaching, and AI capabilities.
• Identify and articulate key performance indicators (KPIs), establishing clear goals for major  initiatives that connect to the company’s strategic objectives. Proactively monitor, analyze, and report on the health of our consumer product portfolio.
• Prioritize initiatives based on business impact and available resources. Make strategic and data-based decisions about trade-offs within the team’s roadmap, balance scope with quality, and communicate to diverse stakeholders ranging from team members to C-suite executives.
• Execute on large products with high ambiguity, strategically leveraging peers, stakeholders, and managers to deliver novel value.
• Lead the development of novel products and product features from conceptualization to implementation.
• Design, implement and measure multivariate A/B tests to show incremental impact across new features and optimizations of current features.
• Develop and strengthen peers and collaborators around you, elevating the team and fostering a sustainable high performance culture.

If you have some or all of the following, please apply:

• 5-7 years of previous experience as a Product Manager in consumer facing growth-oriented roles
• Demonstrated ability to drive revenue impact through increased product adoption, engagement and retention
• Proven ability to prioritize using a combination of data, user insights and product intuition, connecting the strategy to user needs, features and metrics in a logical narrative.
• Experience leading the end to end product lifecycle for large and complex initiatives
• Strong interpersonal skills, with the ability to communicate and influence different levels of the organization in a remote setting
• Comfortable setting up, running, and evaluating the success of a/b experiments in Amplitude
• Expert knowledge of product design and development processes
• Self-directed and biased towards action
• Comfortable in dynamic, fast-paced, and often ambiguous environments, embracing change with a positive mindset
• Strong systems thinker with the ability to design elegant solutions to complex problems
• Passionate about our mission to “help people everywhere pursue their life with clarity, purpose, and passion”
• Excitement about using AI and ML to deliver best in class product experiences
• Computer science/engineering degree and/or consulting experience is a plus

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $155,550  – $233,300.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As an AI Content Ecosystem Manager on the Digital Experiences Team, you will flex both operational and creative skills to scale content and digital experiences to our members. You will help advance our mission of delivering the right science-backed coaching interventions at the right moment in someone’s personal development through systems, processes, and creative oversight. You will collaborate with folks across the organization to ensure our content infrastructure is built to support the needs of members, partners, and coaches. In this role, you will also think strategically about how to approach the new world of AI-powered content. This is a detail-oriented role that requires an empathetic, team player mentality, and the ability to plan and execute in a scrappy, fast-paced environment. 

Responsibilities: 

• Craft new digital content leveraging GenAI and our proprietary BetterUp knowledge base
• Create and refine processes that improve quality, velocity, and scalability of content creation and personalization efforts
• Create and maintain a content roadmap, taxonomy, and knowledge base that powers our digital experiences
• Work internally with the GenAI & Recommendations team to manage data infrastructure as well as write prompts for dynamic content generation
• Spearhead AI and non-AI audio and video content efforts
• Own and manage the migration to, and ongoing use of  a new CMS– as well as with cross-functional product and engineering teams to bring the vision to life
• Drive editorial style and consistency across tone and visuals for all content and AI experiences 
• Use a data-driven approach to test and measure success of our AI-content strategy
• Support internal teams such as sales, customer success, and coach ops by responding to issues related to our resource library or CMS in an effective and timely manner. 

If you have some or all of the following please apply: 

• 3-5 years of experience in operations or content-related project management roles
• Experience working with multidisciplinary creative, production, or content teams.
• A track record of effectively operationalizing complex problems, thriving in a fast-paced environment while keeping meticulous attention to detail, and delivering projects on time and within budget
• The ability to think and plan proactively as well as respond when unexpected challenges occur
• Strong system's thinking as well as tactical technical execution 
• Strong communication - both written and verbal, organization, and problem-solving skills
• Experience using a Content Management System (CMS) or similar software, Contentful experience a plus
• Experience using Asana, Jira, Linear, or other project management tools to keep projects on track
• Ability to approach challenges proactively, with a positive, solution-oriented mindset
• Experience managing and maintaining a DAM a plus
• Experience with AI and a knowledge base a plus

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $155,550– $233,300.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

Are you passionate about the science of selling? Do you geek out on new strategies for embedding innovative and effective learning in the flow of work? BetterUp is seeking a Senior Field Enablement Manager to join our Product Marketing and Field Enablement team. This role is designed for a creative and agile individual who understands the psychology of sales, thrives in a fast-paced, high growth environment, has experience selling into or supporting revenue teams selling to enterprise buyers, and is passionate about helping sales teams do the best work of their lives.

What you’ll do:

• Strategic Tools Management: Develop and maintain a strategic plan for managing all field content, ensuring accessibility and organization.
• Content Development: Oversee the creation, quality assurance, and organization of learning materials within our Learning Management System 
• Learning Experience Design:With input from key stakeholders across the organization, design field-facing learning experiences to help BetterUp’s sales team hone their craft, master the art of selling, and get up to speed on advances in our products and services.
• Sales Enablement Support: Provide support to field leaders by sharing best practices and optimizing usage of sales engagement tools like Gong.
• Toolkit Development: Design and enhance a comprehensive toolkit for the field, including battle cards, interactive learning modules, and other essential resources.
• Onboarding Support: Develop robust content for field onboarding that covers sales skills, sales processes, product knowledge, and internal tools.
• Learning Culture Advocacy: Promote and nurture a continuous learning culture within the team, encouraging curiosity, open-mindedness, and ongoing improvement.

If you have some or all of the following, please apply:

• Experience in Sales or Sales Enablement: You have a solid background in sales, particularly with enterprise-level clients, and understand the intricacies of the sales process.
• Creativity in Learning Solutions: You are skilled in crafting engaging and effective learning interventions tailored to adult learners in a sales environment.
• Familiarity with Enablement Tools: You have hands-on experience with tools like Seismic, Lessonly, and Gong, and can leverage these to enhance sales performance.
• Leadership and Collaboration: You possess the ability to lead projects and collaborate across teams to deliver high-quality enablement resources.
• Communication Skills: Excellent verbal and written communication skills, with a knack for explaining complex concepts in a clear and engaging manner.
• Educational Background: A degree in Business, Marketing, Psychology, or a related field is preferred.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $103,600 – $194,350.

If you live in New York, the base salary range for this role is: 
$138,000 – $194,350: New York City
$120,000 – $169,000: Nassau, Newburgh
$103,600 – $155,350: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

We’re looking for a passionate and driven individual to join our Technical Program Management team in BetterUp’s Research & Development organization. The ideal candidate has a track record of successfully owning high business-impact projects from inception to execution and rollout. You will be responsible for driving multiple product-led programs and projects, as well as managing dependencies and stakeholders from our partner teams. Your ability to handle ambiguity, make informed decisions, and create clarity for teams will be crucial in delivering successful outcomes for our customers. The ideal candidate will have a proven track record in program management, exceptional communication and leadership skills, strong project management expertise, and the ability to influence and inspire cross-functional teams. (Past product or engineering management experience is a plus.).

This role offers a great opportunity for you to support an innovative organization, shape the growing technical program management function, and utilize your talent for efficient program execution. As a team, we will deliver new products that surpass our customers' expectations. If you are passionate about helping people reach their full potential, thrive in a fast-paced startup environment where you can contribute to building the future, and have a love for project management and operational excellence, then this role is perfect for you.

What you’ll do:

• Bias towards impact - Set an example by demonstrating the values and behaviors promoted by the organization. Provide guidance and advice on direction and operations.
• Impact business priorities and deliver customer value by managing multiple programs and projects, ensuring successful delivery and achievement of desired outcomes.
• Bring clarity to complex scenarios by acting autonomously as a representative for your area. Make informed decisions and provide guidance to your wider team. Foster collaboration, communication, and trust among team members, while encouraging diversity and inclusion.
• Set clear priorities and establish timeline expectations across multiple teams and organizational objectives, without hampering productivity. Utilize industry-standard tools creatively to solve problems and improve project efficiency.
• Build strong cross-functional bridges with stakeholders from external teams, fostering collaboration and effective communication. Demonstrate exemplary written and verbal communication skills, acting as the initial point of contact for stakeholders.
• Raise the visibility of risks and manage dependencies, balance risks, and prevent threats.
• Using the sum of your strengths, unlock our team's abilities to execute with excellence!

If you have some or all of the following please apply: 

• 5+ years of experience in program management, management consulting, product or business operations
• Bachelor's degree in a relevant field or equivalent practical experience.
• Experience working with Product, Design, Engineering and Data teams with a thorough understanding of product and software development processes
• Proven, illustrated track record of successfully delivering complex programs, projects, or products at scale
• Strong decision-making abilities, capable of resolving critical problems.
• Strong leadership skills, including collaboration, relationship-building, bridging gaps between teams, influencing without authority, and demonstrating empathy towards business stakeholders.
• Strong influencing and negotiation skills, able to drive multiple work streams towards goals without relying on authority
• Demonstrated commitment to fostering teamwork and trust
• Exceptional communication skills, both written and verbal, with the ability to effectively communicate to diverse audiences
• Strong ownership, urgency, and drive. Willing to dive into details to understand and drive programs.
• Excellent attention to detail and understanding of the impact when changes occur to scope or timeline.
• JIRA/Confluence experience required

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $128,450 – $218,100. 

If you live in New York, the base salary range for this role is: 

$145,400 – $218,100: New York City

$136,900 – $205,300: Nassau, Newburgh

$128,450 – $192,700: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

The Go-To-Market (GTM) Operations team is seeking a Senior Manager of Sales Operations and Strategy to empower our Enterprise and Mid-Market sales teams to achieve our company goals. Reporting to the Director of GTM Operations, this role will oversee forecasting, territory planning, process improvement, and related technology for our Account Executive and Account Manager teams. This is a compelling opportunity for someone who enjoys a broad scope, high impact, and interaction with senior executives.

What you’ll do:

• Drive vision to execution by breaking down complex problems, mitigating risks, and prioritizing the most important actions..
• Own forecasting and pipeline metrics for Enterprise and Mid-Market sales, identifying key trends and root causes to empower our sales teams.
• Analyze and report results and insights up to the executive team to shape sales strategy.
• Support sales initiatives, including development and tracking with senior leaders.
• Collaborate cross-functionally to enhance processes, technology, and solutions.

If you have some or all of the following, please apply:

• 5+ years of experience in B2B SaaS, with a strong sales operations background.
• Strong project management skills with the ability to drive vision to execution.
• High cognitive agility with a growth mindset and bias toward action; always pushing pace and team progress.
• Experience working cross-functionally with internal stakeholders, including VP and C-level, to support large sales opportunities.
• Expertise in building and scaling operational processes (people, process, technology) and owning business outcomes and project success metrics.
• Strong analytical skills and experience with data analysis to improve strategies and programs.
• Commitment to high-quality work and craftsmanship.
• Perseverance and grit, maintaining a positive attitude during challenging times.
• Strong internal compass and sense of duty, with the courage to speak up and take responsibility.

This is a fantastic opportunity to make a significant impact on our sales operations and strategy, driving greater efficiency and success for the team.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $98,950 to $169,600.

We value your privacy. Your personal data will be processed in accordance with ourPrivacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As a Staff engineer here at BetterUp you will have the opportunity to leverage your expertise, passion, and drive to make the world better by crafting iconic, groundbreaking solutions via your deep ability to architect and deliver robust, scalable, foundational systems. You will help lead our technical strategy, mentor engineers, and drive innovation at the intersection of platform technology, data, and AI. 

You will collaborate across functions to drive our mission to transform lives worldwide. You’ll also help us chart a course to elevate our platform, ensuring it is robust, flexible, and composable - you will help us create the bedrock necessary to unlock new possibilities for users across the globe. Your core mission will be to lead the way in building our infrastructure for innovation. You will lead by example, driving significant advancements while growing personally and professionally. Using tried and true technologies like Ruby on Rails running in AWS paired with the latest in data and GenAI technologies your team and platforms will be pivotal in positively impacting millions of people via our Human Transformation Platform. 

Your leadership will extend to mentoring engineers and spearheading cross-functional collaborations that nurture a culture of innovation and continuous learning. You'll tackle exciting projects and complex problems, pushing the boundaries of technology to support personal and professional growth. 

Your career at BetterUp will accelerate by delivering innovative projects, extensive leadership opportunities, and the profound impact of your work on global well-being. You'll have the freedom to innovate and the opportunity to grow, all while contributing significantly to our mission and having fun along the way. 

This role won’t be easy, our course is steep, and the road ahead will be tough, so we are looking for someone who is comfortable in the rapidly changing world of hyper growth startups, who has the experience and wisdom to help us mature into a high growth, iconic world impacting organization. 

At BetterUp we delight in supporting and pushing each other to bring out the best in our colleagues, and would love someone to join the team who shares our passion for customer empathy, engineering excellence, and continuous improvement. We also deeply understand that a key to peak performance is balance, and our culture is focused on providing the support our people need to be able to bring their whole selves to bear in service of our mission. We recognize that transforming lives starts with your own, and our organization is at the forefront of human transformation, and we aim to start with our team first, so we also give you and a friend a coach to help you grow and thrive. We have all the usual benefits (see details below), plus we also close the company for two full weeks a year to rest and recharge, and we have a thriving remote first culture. 

What you'll do:

• Spearhead delivery of scalable, robust systems for BetterUp's platform, ensuring they are flexible and adaptable for future growth.
• Align technical efforts with business goals, innovating solutions that enhance user experience and operational efficiency.
• Elevate our team through continuous learning, fostering an environment of engineering excellence, creating leverage via your experience, brilliance and leadership. 
• Ensure technical solutions are cohesive and support company-wide objectives.
• Apply deep product development expertise and a strong sense of customer empathy to guide the creation of user-centered solutions, ensuring the delivery of high-impact capabilities that drive value for members and our customers. 

Attributes we look for: 

• Bachelor's or Master's in Computer Science/Engineering or equivalent experience - you are relentlessly curious and an expert in multiple tried and true tech stacks, plus you are comfortable jumping into new areas and thrive on learning. 
• Deep experience in startups with demonstrated success building scalable system architectures, especially for multi-sided marketplace platforms like BetterUp's Human Transformation Platform.
• Exceptional problem-solving skills, with a strategic mindset able to navigate complex technical challenges, ensuring robust, flexible solutions that align with BetterUp’s long-term vision.
• Extensive full-stack/data engineering experience, across industries, and domains. 
• Expertise in building enterprise applications using tech like Ruby on Rails, Ember.js, AWS, etc plus the ability to leverage and reason about modern data technologies (DBT, Airflow, Snowflake) to drive data-driven, data powered systems.
• Agile and Lean startup veteran who is able to deliver incredible customer-centric product innovations, by their direct engineering ability, but also by shaping and guiding product roadmaps in the face of ambiguity, volatility, and risk. 
• Strong communicators who possess a passion for BetterUp’s mission, and have a demonstrated ability to mentor and lead with empathy, passion, and wisdom. 

What will make you successful in your time at BetterUp: 

• You have radical curiosity and you love to learn new things
• You seek feedback and turn it into action
• You can work autonomously while being great at collaboration
• You mentor and empower others around you

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $147,000 – 245,000$.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

The Global Customer Success Manager role contributes to the mission of BetterUp by serving our Global 500 accounts with a deep understanding of the evolution of their partners’ business strategy and operations through ongoing discovery and knowledge development.  The Global CSM  leads the end-to-end journey from design through value and outcome storytelling. The Global CSM will reinforce  BetterUp’s vision of transformation as a trusted advisor, aligning the HTP narrative to the customer’s people strategy while constructively challenging to maximize BetterUp value and impact. Leadership skills, client service orientation, strategic consulting, project management, relationship mastery, problem-solving, and storytelling are the core skills exercised in this role.

What you’ll do:

• Build rapport with and expand customer/executive sponsorship and champions, aligning internal BetterUp resources to further relationships and account health. 
• Be a true champion of account health, taking action on early warning signals; escalates to leadership appropriately. Ensures best-in-class program engagement across all programs regardless of size, teeing GAP partners up for expansions well ahead of the renewal period. 
• Create thoughtful, value-based business recommendations that help customers maximize value; make internal recommendations on customizations or ways to serve globally while balancing ROI, scale, and time to market. 
• Drive problem-solving and risk mitigation strategies, engaging cross-functional partners to get results. Quarterback customer-centric projects or customizations as required.
• Manage relationships with program sponsors and day-to-day partners while teaming with GAP to increase the breadth and depth of relationships. Become a true advocate of your customer’s best interest internally at BetterUp as well as with the customer’s of BetterUp.
• Understand customer strategy and challenges; align BetterUp’s Human Transformation Platform with their internal narrative and desired outcomes to maximize insights and value.
• Contribute to the evolution of our product & product functionality, product marketing, and internal and customer best practices 
• Ability to travel for up to 20% of the time.

If you have some or all of the following, please apply:

• Previous experience building deep relationships with customers, stakeholders, and client teams. Must have previously served as the main point of contact for customers. 
• Strong experience keeping customers’ expectations grounded in reality, and pushing back while maintaining a positive relationship. Must be able to be prescriptive, consultative, and credible. 
• Project management experience and/or experience managing multiple projects with separate stakeholders at once.
• Must have demonstrated ability to build industry or company-specific knowledge and business acumen and engage with senior leadership of large organizations.
• Strong experience inspiring customers to do something different. Should have experience consulting or managing customers in a solution that required behavior change of end-users. 
• Experience in the HCM SaaS space or Talent disciplines is highly valued, though not required.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $(MINIMUM ZONE C) – $(MAXIMUM ZONE A).

If you live in New York, the base salary range for this role is: 
$(MINIMUM ZONE A) – $(MAXIMUM ZONE A) : New York City
$(MINIMUM ZONE B) – $(MAXIMUM ZONE B) : Nassau, Newburgh
$(MINIMUM ZONE C) – $(MAXIMUM ZONE C) : Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

The Director of Implementation role is a new position created with the goal of transforming the Implementation team as BetterUp moves from delivering point solutions to deploying enterprise-wide platform experiences. This role will report directly to the SVP of Customer Success and will be a core member of the Customer Success leadership team. The Director of Implementation will lead a team of subject matter experts and a first-line leader responsible for the successful delivery of BetterUp’s platform and coaching solutions to customers globally. The team includes functional experts in Implementation Project Management, Technical Implementations / Integrations and Coach Network Services.

The Director of Implementation role requires transformational leadership, strategic prowess, and a deep focus on operational excellence to support team leaders, enhance overall team performance, and ensure that all customer deliverables are met with quality and efficiency. This role will also work closely with Sales, Product and Operations leadership to ensure we are providing a best-in-class implementation experience to BetterUp’s customers. 

What you’ll do:

• Set & mobilize the overall vision and operating plan for the Implementation Team, focused on driving product adoption and delivering a world class customer experience, leading to revenue retention improvements for the business.
• Oversee talent strategy and performance management of individual contributors and leader(s) within the Implementation Management function. 
• Work with the SVP of Customer Success to set and cascade KPIs and goals for the Implementation Team as we scale our business and solve new challenges in service of BetterUp’s mission.
• Champion continuous improvement in the implementation process by encouraging both product and process innovation and to drive greater customer experience and efficiencies for BetterUp.
• Build and maintain strong relationships with key leadership stakeholders across the business, including Sales, Operations, and Product to ensure we are delivering best in class customer experiences 
• Oversee risk management strategies by working with managers to identify potential risks, develop mitigation strategies and ensure customer concerns are managed effectively 
• Ensure that each functional implementation team is appropriately staffed, balancing workload and capabilities across the teams to optimize performance and resource utilization.

If you have some or all of the following, please apply:

• Demonstrated progressive experience in leadership roles within enterprise-wide software implementation, preferably in a SaaS environment
• Proven ability to develop strategies, translate them into initiatives and track successful delivery
• Demonstrated ability to lead managers and successfully manage global, distributed teams across cultures, lines of business, and geographies
• Able to collaborate across the organization and experience successfully working with Senior (C-level) executives
• Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams
• Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning
• Able to be flexible and agile in responding to evolving business priorities and leading within an ambiguous environment 
• Holds strong operational skills that will drive organizational efficiencies and customer satisfaction
• Willing and able to address escalated customer issues with speed and urgency
• Ability to travel if needed and comply with BetterUp’s travel policy

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $132,000 – $297,000.

If you live in New York, the base salary range for this role is: 
$198,400 – $297,000: New York City
$165,200 – $247,000: Nassau, Newburgh
$132,000 – $198,000: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We’re looking for a driven iOS engineer who cares deeply about their craft, and who wants to use their skills to bring about positive change in the world while working in a high performing organization using modern software development approaches. Someone who is comfortable in the rapidly changing nature of a startup environment but also adept at moving relentlessly forward: doing what needs to be done to unblock projects that truly deliver value to our users. At BetterUp we delight in supporting and pushing each other to bring out the best in our colleagues, and would love someone to join the team who shares our passions for empathy, excellence, and continuous improvement. We also deeply understand that a key to peak performance is balance, and our culture is focused on providing the support our people need to be able to bring their whole selves to bear in service of our mission.

What you'll do:

• Product Engineer- Collaborate with designers and stakeholders to craft top-notch experiences in our fully-Swift iOS application and also seize opportunities to stay on your edge and stretch beyond mobile engineering to get the job done.
• Lean and Agile Owner- Collaborate with cross functional teams to distill and synthesize requirements into discreet and meaningful iterations that can be implemented quickly to facilitate tight feedback loops and learning via data and metrics.  Leverage Lean Startup and Agile methodologies along with Continuous Integration and Continuous Deployment infrastructure to rapidly prototype and validate ideas.
• Quality Maintainer- Build a scalable and stable application architecture using MVVM and Functional Reactive patterns to deliver a first-class mobile product. Follow automated testing best practices to enable us to move quicklywithoutbreaking things.

If you have some or all of the following, please apply:

• Bachelors Degree or Masters Degree in Computer Science or related Engineering field preferred
• 5+ years of experience building native iOS applications, including time spent at a startup
• Strong and up-to-date grasp of Swift and the iOS SDK
• Strong grasp of UI design patterns and passion for delightful user experiences
• Familiarity with functional reactive programming concepts (ReactiveCocoa/ReactiveSwift) or a strong desire to learn them
• Experience with automated testing (unit tests/integration tests/etc)
• Successful history of working as part of a remote team
• Strong verbal and written communication, a high level of integrity and a passion for collaboration

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

At BetterUp, we value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are seeking a FedRAMP Program Manager that will be responsible for working across internal stakeholders and product engineering teams to drive key aspects of continuous monitoring requirements, support customer onboarding, and drive the FedRAMP program.

What you’ll do:

• Providing subject matter expertise in the creation, implementation, and maintenance of appropriate enterprise programs, policies, and procedures to be compliant with the Federal Risk and Authorization Management Program (FedRAMP)
• Having the ability to utilize working knowledge of FedRAMP, NIST 800-53 security controls and the NIST 800-37 Risk Management Framework. Interpreting standards, requirements, and their application to the enterprise Cloud environment in the most reasonable and cost-effective manner.
• Coordinate with internal stakeholder engineering teams to demonstrate the implementation of security compliance control implementations for technical, management, and operational requirements.
• Defining the requirements and validating the procedures and audit testing methodology.
• Assisting team members and internal clients in addressing highly complex security issues applicable to enterprise environment
• Working with the service teams to prepare ongoing reporting.
• Manage program for Plans of Action and Milestones (POA&Ms)Manage onsite assessments and coordinate with external stakeholders
• Provide training to teams as needed

If you have some or all of the following, please apply:

• Experience on NIST SP 800 Series, FedRAMP and FISMA
• Experience with writing, editing, and/or managing a wide variety of IT security documentation and familiarity with federal IT standards such as Federal Information Security Management Act (FISMA)
• Experience interviewing subject matter experts and using knowledge to develop, edit, and revise documentation including standard operating procedures, system security plans, and policies and procedures.
• Ability to understand and interpret laws and regulatory requirements related to information protection, and develop and implement appropriate processes to achieve and maintain compliance and reduce risk
• Experience in risk assessment processes, policy development, proposals, work statements, product evaluations, and delivery of technology
• Ability to understand enterprise business computing operations/requirements, and in particular, Cloud
• Experience with technical documentation related to FIPS 199, NIST SP 800-37, NIST SP 800-53 REV 4, FISMA A&A, and continuous monitoring, and POA&M management.
• Understanding of Third-party Assessment Organizations (3PAO)
• Diagnosing the root cause of problems and propose solutions: Examples would be failed patches, tooling issues, false positives on system tests, authentication problems.
• An understanding of basic networking concepts: ipsec tunnels, firewalls, routers, public and private addressing.
• Project Management knowledge and experience a strong plus

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $145,000 – $225,000.

If you live in New York, the base salary range for this role is: 
$161,000 – $225,000: New York City
$153,000 – $214,000: Nassau, Newburgh
$145,000 – $203,000: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

We are in search of a top tier Senior Accountant who is highly motivated to learn and grow within a fast-paced organization. This role will be responsible for supporting the month-end close process, SOX compliance control execution and quarterly / annual audit process, as well as identifying and driving project-based work to provide process efficiencies for the general ledger team. The ideal candidate is a detail-oriented, communicative, self-motivated team player with a solid working knowledge of GAAP and internal controls. Additionally, this individual thrives on process improvement and enjoys working in a challenging, collaborative environment to support our continued growth and success. This role will be reporting to the Accounting Manager. 

What you’ll do:

• Prepare monthly, quarterly, and year-end close process general journal entries, accruals, account analysis and reconciliation of various balance sheet accounts
• Manage the general ledger accounting activities, such as cash, pre-paids, fixed assets, T&E expenses, and various expense accruals
• Assist in preparation of month-end financial statements and reporting package
• Prepare monthly reports to management and assist in quarterly reporting to board of directors
• Be part of a team that creates and implements policies and procedures to identify, resolve and document accounting issues
• Review monthly accounting close process including analytical review of the monthly operating results to ensure accurate accounting records are maintained
• Prepare and analyze month-end results
• Implement, document and maintain adequate and effective processes to improve the close cycles to ensure timely and accurate reporting
• Assist with various aspects of external audits, including preparation of audit schedules and reviewing outstanding items lists
• Partner cross-functionally with AP, FP&A, and various functional business owners to establish best practices, as well as drive on-going process refinement to improve the efficiency and accuracy of GL accounting and reporting
• Assist in the development and implementation of global accounting policies, procedures and company-wide initiatives and identify opportunities for process improvements
• Maintain and enhance the internal controls over operational accounting processes and systems
• Assist in system implementation and enhancing accounting procedures
• Support special ad hoc projects as needed

If you have some or all of the following, please apply:

• Bachelor’s degree in accounting or related field required, CPA preferred 
• 3-5 years of accounting experience
• The ideal candidate is intellectually curious, a self-starter, and has a strong bias towards action
• Someone that is flexible and drawn to a fast-moving environment
• Experience as a key member of a general ledger team with a high volume of transactions and complex accounting processes
• Strong analytical, problem-solving, and multitasking skills
• Strong in-depth working knowledge of GAAP, month-end close processes, understanding of internal controls, operational accounting procedures, and financial reporting
• Intermediate to advanced Excel skills with a strong attention to detail
• Ability to efficiently and effectively prioritize and perform multiple projects while working with team members, as well as work independently with limited required direction
• Strong verbal and written communication skills, to effectively present to peers and management
• Eager to learn new things and take on additional tasks to support the team
• Experience with Netsuite and other accounting software

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $110,100 – $160,000.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

The Associate Coach Services Program Manager will be a critical member of the Implementation team, delivering on custom program requirements for BetterUp’s new and existing customer launches. This person will directly contribute to BetterUp’s mission by ensuring all BetterUp members are matched with the right coach pool, and that BetterUp’s coaches are prepared for success. The Associate Coach Services Program Manager will support the Coach Services team in fulfillment of customer coach requirements by managing custom coach pools and providing coach enablement to deliver exceptional outcomes to our customers. 

This role requires a critical thinker and a strong operator. Beyond the classic program manager skill set of collaboration and organization, the ability to influence others and clearly communicate program risks and issues will be key to success in this role. The Associate Coach Services Program Manager will report to the Manager of Implementation Management. 

What you’ll do:

• Develop and implement effective learning plans for BetterUp coaches, focusing on their preparation for partner and program launches
• Fulfill customer requests to identify specific coaches and build custom coach pools 
• Send initial coach communications and follow-ups as needed for customer deployments
• Review and manage a queue of Coach Services Case Requests 
• Support coach enablement, customer support, or communication needs for experimental or complex implementations, such as coaching circles. 
• Partner with Coach Operations to proactively forecast and identify coaches for beta pilots, special launches, and custom programs, ensuring healthy coach supply for custom programs
• Work closely with Implementation, Sales, Operations, and Customer Support teams to represent the coaching perspective during launch planning and execution.
• Continuously evaluate and refine processes with a focus on meeting the growing needs of the organization

If you have some or all of the following, please apply:

• Experience in a program management, operations, or customer delivery role (experience working with a community network or in learning and development is a plus)
• Collaborative, cross-functional mindset with the ability to build trust and bring the right stakeholders together to collaborate on project milestones and outcomes 
• Self-motivated and able to take on a variety of projects and responsibilities, a willingness to learn, a strong sense of accountability, and a proven track record of delivering results
• Able to make quick decisions while balancing the right outcome for the business, coaches, and customers
• Ability to influence others without direct authority and, at times, challenge the status quo
• Superior verbal and written communication skills, including the ability to listen carefully, influence, and build relationships with a wide range of stakeholders 
• Ability to problem-solve, synthesize large amounts of new information, and make decisions in highly ambiguous situations
• Detail-oriented and conscientious about documenting and tracking all detailed action items, issues, and risks
• Ability to operate and execute in a high-pressure, deadline-driven, global environment

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $101,600 – $168,000.

If you live in New York, the base salary range for this role is: 
$112,000 – $168,000: New York City
$106,400 – $159,600: Nassau, Newburgh
$101,600 – $152,400: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote