The Sales Rep will conduct on-going sales prospecting and territory development, negotiate and close sales. Successful candidates will provide on line or on-site sales & software demonstrations for prospective clients. You will be required to generate new sales leads using innovation with available tools and channels.
As a Sales Rep you must prepare responses to product inquiries and/or Requests for Information/Proposal and Bid documents. Preparation of required pre/post-sales documentation including proposals, letters, contracts and other documents is a core responsibility. You will be required to liase between clients, Technical and Management staff to ensure clients' needs are met. Bilingualism (English & French) would an asset.
A College Diploma or University degree (Business Administration or Marketing would be an asset)
Key Responsibilities:
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The Technical Support Team Lead position provides technical support and assistance pre and post implementation. The successful candidate will be required to deploy and update client builds as required. Conduct remote software installations while communicating in English and French if possible.
They will also be required to learn all ASL HR applications in order to probe and diagnose the exact root of reported client issues. They will be required to reproduce the issue and work internally with development to identify solutions, test the solution and deploy to the client(s). Evaluating / testing ALL software applications is a key function of the role. You will be responsible for ensuring that all escalated client concerns are resolved. You will liase between clients, technical and other management staff to ensure customer satisfaction as well as prepare client communication from time to time with the support of the Implementation Lead.
Possess excellent management and organizational skills and ability to work to deadlines independently or with your team as you will be responsible for managing the internal bug tracking system.
You will be required to use JitBit Help Desk tools to research similar problems from the past to provide resolution. Communicate effectively with internal/external clients at all levels (in English & French is possible.
You are expected to bring new ideas / suggestions for new/incremental development that would be useful to client in the future.
The position requires knowledge of SQL because from time to time SQL queries / scripts are required.
We're looking to add mature, industrious, energetic and analytical individuals to our team. Are you a team player, enthusiastic about learning, enjoy solving problems and want to make a technological difference in the lives of people?
We offer a flexible schedule, the ability to learn something new everyday;
A professional work environment;
On TTC route - no car required
At least 2 years of experience providing end user application support
IT degree or diploma
SQL knowledge
Expert in MS Excel
At least 1-2 years experience with software deployment and updates
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The Senior .NET Web Developer need to have solid experience in .NET framework technologies and tools, an ability to work as a team member as well as team lead.
Responsibilities:
Educational Requirements:
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We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will be working collaboratively with software developers, quality engineers, product managers, and usability experts to make our products easier to use.
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